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PLANTILLA PARA KPIs ---- COMMUNITY MANAGER ---- PLAN SOCIAL MEDIA



                                            Informe de métricas y KPIs
Empresa:                                                                         Mes:

Fecha:




                                                                  VISIBILIDAD
                                                                                  1st week   2nd week    3rd week   4th week
Followers.................................................................
Fans.........................................................................
Clicks.......................................................................
Retweets..................................................................
Alcance (TweetReach)............................................
Bookmarks..............................................................
Inbound links...........................................................
Subscribers..............................................................


                                                  INTERACCIÓN/FIDELIZACIÓN
                                                                                  1st week   2nd week    3rd week   4th week
Menciones...............................................................
Favoritos..................................................................
#FF...........................................................................
Compartido..............................................................
Comentarios............................................................
Megusta...................................................................
Páginas vistas..........................................................
Visitantes únicos.....................................................
Enlaces entrantes.....................................................
Tiempo en la página................................................
Media de Páginas vistas..........................................
Porcentaje de Rebote...............................................



                                                                                                                    @doloresvela
PLANTILLA PARA KPIs ---- COMMUNITY MANAGER ---- PLAN SOCIAL MEDIA




                                                                 INFLUENCIA
                                                                                1st week   2nd week      3rd week   4th week
Social Mention........................................................
Klout........................................................................
Evangelizadores......................................................
Comentarios positivos.............................................
Comentarios negativos............................................
Respuestas a interacciones......................................

                                                                          ROI
                                                                                1st week   2nd week      3rd week   4th week
Conversiones en venta.............................................
Usuarios registrados................................................
Leads.......................................................................
Coste de Leads........................................................
LVC.........................................................................




Nota: los números en Rojo indican descenso en el valor, en Verde aumento, y en Negro neutro.

                                                                                                                    @doloresvela

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Phases of Negotiation .pptx
 

Plantilla para KPIs

  • 1. PLANTILLA PARA KPIs ---- COMMUNITY MANAGER ---- PLAN SOCIAL MEDIA Informe de métricas y KPIs Empresa: Mes: Fecha: VISIBILIDAD 1st week 2nd week 3rd week 4th week Followers................................................................. Fans......................................................................... Clicks....................................................................... Retweets.................................................................. Alcance (TweetReach)............................................ Bookmarks.............................................................. Inbound links........................................................... Subscribers.............................................................. INTERACCIÓN/FIDELIZACIÓN 1st week 2nd week 3rd week 4th week Menciones............................................................... Favoritos.................................................................. #FF........................................................................... Compartido.............................................................. Comentarios............................................................ Megusta................................................................... Páginas vistas.......................................................... Visitantes únicos..................................................... Enlaces entrantes..................................................... Tiempo en la página................................................ Media de Páginas vistas.......................................... Porcentaje de Rebote............................................... @doloresvela
  • 2. PLANTILLA PARA KPIs ---- COMMUNITY MANAGER ---- PLAN SOCIAL MEDIA INFLUENCIA 1st week 2nd week 3rd week 4th week Social Mention........................................................ Klout........................................................................ Evangelizadores...................................................... Comentarios positivos............................................. Comentarios negativos............................................ Respuestas a interacciones...................................... ROI 1st week 2nd week 3rd week 4th week Conversiones en venta............................................. Usuarios registrados................................................ Leads....................................................................... Coste de Leads........................................................ LVC......................................................................... Nota: los números en Rojo indican descenso en el valor, en Verde aumento, y en Negro neutro. @doloresvela