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Project Risk Register Instructions
                   Field                                                      Instructions

      Risk Number                 List the Risk Number in sequential order.

      Date Identified             Enter the date the risk was first identified.

                                  Describe the risk - an event or condition, which if it occurs, has a positive or negative affect
      Risk Description            on a project's objectives (e.g. The technology that is being purchased will not be supported by
                                  the manufacturer in 2 months).


                                  Risk Categories are sources of potential risk for classification. Choose the appropriate risk
      Category                    categories: Project Management Risk, Resource Risk, Client Risks, Technical Risks, External
                                  Risks, Vendor Risks. (Refer to the Risk Identification Leading Questions for memory joggers).


                                  State how the risk would affect the project if it occurs, (i.e. not having vendor support for this
      Potential Impact
                                  product would have an adverse affect to the roll out).

                                  List the name of the person that has ownership of this risk, and the ownership to make
      Risk Owner
                                  certain the response plan is implemented.



      Probability of Occurrence   Indicate the chance that the risk will occur using the scale of 1-5 (1 = low 5 = high).




                                  State how the risk would affect the project if it occurs, using a numerical scale of
      Impact of Risk
                                  1 - 5 (1= low 5= high)



                                  Automatically calculated by by multiplying the probability of occurrence by the impact of risk.
      Risk Level                  (The threshold for completing a Detailed Response Form is 15. If the Risk Level is 15 or above
                                  complete the Detailed Risk Response Form.)


                                  Choose from one of the responses below.
                                  Acceptance: Accept the consequences, will not hurt the overall project success, but may delay
                                  a milestone.
                                  Avoidance: Eliminate the cause of the risk - change the project direction to protect the
      Response                    project objectives from this impact.
                                  Mitigation: Take action to reduce probability that the risk will occur to an acceptable
                                  threshold.
                                  Transference: Transfer the responsibility of managing the risk, including ownership, and
                                  acceptance of consequences. Transference does not eliminate the risk.


      Status                      Choose from the list the status of the risk: New, Under Review, In Progress, Complete.


      Date of Invoked Response    Enter the date the response strategy was invoked/implemented.


      Contingency Plan
                                  Enter Yes if a contingency plan was developed. Enter No if one was not developed.
      Developed?




© SAP AG 2005
                                                                   1 of 7
May 2005 Release                                                                                                                       31-May-05
Leading Questions for Risk Identification
                                                                    Purpose

      Use the following as examples of project risks to assist in identification of risks. This is not an all-inclusive list, but rather to
     serve as memory joggers for Project Management Phases. Review the risks below. Once you have identified the risk, then
     document on the Risk Log.


     Project Management Phases

     Initiating Phase
     Are the deliverables clearly understood by all?
     Are the critical success factors clear and measurable?
     Is the business sponsor / business team committed to the success of the project?
     Are the expectations of the teams involvement clearly laid out?
     Has the business sponsor changed during the project?
     Does the business and/or IT senior leadership believe in the business case for the project?

     Planning Phase
     Is the schedule realistic or are activities and tasks set in overly optimistic?
     Is the budget realistic or based on unrealistic estimates?
     Does the project involve a large number of users?
     Is the project heavily reliant on third party resources to complete key deliverables on time?
     Does the team have prior experience with this company?
     Is there a high level of turnover in the business area affected? Is there a contingency plan?
     Are team members' roles clearly laid out and documented?
     Is there a clear assignment of tasks and ownership among team members?
     Is there any slack time or contingency built into the plan?
     Is there adequate Change Enablement / Communication plan in place?
     Does the project manager have enough time to focus on this project?

     Executing/Monitoring/Controlling Phase
     Are there multiple third party companies involved in the project?
     Does the current team have prior experience with this type of project?
     Are there geographical constraints that will inhibit the success of the project?
     Is risk being managed?
     Is the budget being managed?
     Is the schedule being managed?
     Have key project resources turned over or changed during the course of the project?

     Closing Phase
     Have all deliverables been met?
     Are the customers satisfied with the product / service?




© SAP AG 2005
                                                                   2 of 7                                                         31-May-05
May 2005 Release
Project Risk Identification Checklist




                   The Project Risk Identification Checklist provides checklist items in categories that serve as memory
        Purpose
                   joggers during risk identification. Once identified, the risk is documented in the Project Risk Log.


                                                       Project Management Risks

                   Scheduled activities and tasks are                        The project scope, vision, objectives, and
                   documented but not set in realistic                       deliverables are not clearly defined or
                   timeframes                                                understood.

                   Schedule was based on the use of specific
                   team members, but those team members                      Requirements development lacks user
                   were not available. Cannot build a product                involvement.
                   of the size specified in the time allocated

                                                                             Project does not have senior management
                   Product is larger than estimated.
                                                                             support.

                                                                             Similar projects have been delayed or
                   Effort is greater than estimated.
                                                                             canceled

                   Estimates ignore project history.                         Project benefits are not defined.


                   Target date has moved up with no
                                                                             Performance standards are unrealistic or
                   corresponding adjustment to the product
                                                                             absent.
                   scope or available resources.


                                                                             No appropriate contingency plans have been
                   Requirements are not under control.
                                                                             developed.

                                                                             The project has a high chance of success but
                   Financial budget is not realistic and based               at the expense of burning out the team
                   on ad hoc estimates.                                      members which could cause excessive staff
                                                                             turnover.

                   Inaccurate progress tracking results in not
                   knowing if the project is on, ahead of, or                Customer is not committed to the project
                   behind schedule.


                                                            Resource Risks


                   Friction exists between project team                      New personnel are added late in the project,
                   members and clients.                                      and additional training is required.




© SAP AG 2005                                                                                                       12/14/2009
                                                             3 of 7
May 2005 Release                                                                        riskanalysis-091214104146-phpapp01.xls
The personnel most qualified to work on
                                                                              Team member assignments do not match
                   the project are not available for the
                                                                              their strengths.
                   project.

                                                                              Team members do not buy into the project
                   Personnel need extra time to learn
                                                                              and consequently do not provide the level of
                   unfamiliar processes and procedures.
                                                                              performance estimated.


                   Hiring takes longer than expected.


                                                             Customer Risks

                   Customer does not participate in reviews                   Customer response time to answer
                   resulting in unstable requirements and                     clarification questions is slower than
                   time-consuming changes.                                    expected.


                   Customer will not accept the project
                                                                              Customer has expectations project team
                   deliverables even though they meet
                                                                              cannot meet.
                   acceptance criteria


                                                        Quality Risks (Technical)

                                                                              Inaccurate quality tracking results in not
                   Overly simplified approach fails to address
                                                                              knowing about problems until late in the
                   major project issues.
                                                                              project.


                   Quality-assurance and quality
                                                                              Project Management tools are not in place.
                   management activities are shortchanged.


                                                          End Risks (Technical)

                   End-user ultimately finds product to be                    End-user input is not solicited, so product
                   unsatisfactory, requiring redesign and                     ultimately fails to meet user expectations and
                   rework.                                                    must be reworked.


                                   Requirements Risks (Technical - Change Control Management)

                   Requirements have not been baselined
                                                                              Requirements take longer to satisfy than
                   and continue to change without formal
                                                                              expected.
                   Change management control.

                   Requirements for interfacing with others
                   are not under the team’s control and                       Unfamiliar and unproven procedures cause
                   result in unforeseen implementation                        unforeseen problems.
                   considerations.

                                                     External Environment Risks


                   Regulations change unexpectedly.                           Technical standards change unexpectedly.




© SAP AG 2005                                                                                                         12/14/2009
                                                              4 of 7
May 2005 Release                                                                          riskanalysis-091214104146-phpapp01.xls
Vendor Risks

                   Contractors do not deliver components
                   when promised.




© SAP AG 2005                                                                                         12/14/2009
                                                           5 of 7
May 2005 Release                                                          riskanalysis-091214104146-phpapp01.xls
Risk Register

                        The Risk Register is used by the project team to document the description and assessment of risks and to offer action plans to respond to risks. The Risk Register provides a reference for the project team and supports
Purpose
                        their need to be apprised of and evaluate the risks. (A risk is an uncertain event or condition, which if it occurs, has a positive or negative affect on a project’s objectives. )


                        Project Identification
                        Project Name                                                                         CPI/Project Number roject Type
                                                                                                                              P

                        Customer Name                                                                        Customer Number Project Start/Finish Date

                        Project Sponsor                           Program Manager                            Project Manager (Customer)

                        Project Manager (SAP)                                      SAP Service Partner(s)    Project Manager (Service Partner)


                                                                                                                                 Probability
                                                                                                                                                 Impact          Risk                                                       Date of    Contingency
             Date                                                                                                                    of                                    Response
  Risk #                             Risk Description                 Category         Potential Impact         Risk Owner                                                                  Risk Response      Status      Invoked        Plan
           Identified                                                                                                            Occurrence      of Risk         Level     Strategy
                                                                                                                                                                                                                          Response     Developed?
                                                                                                                                   (1 - 5)       (1 - 5)        (1 - 25)
                                                                                                                                      2             5              10
                                                                                                                                                                                                                                                     List for Categories
                                                                                                                                      3            3               9

                                                                                                                                      5            3              15
                                                                                                                                                                                                                                                     Project Management Risk
                                                                                                                                                                   0
                                                                                                                                                                                                                                                     Resource Risk
                                                                                                                                                                   0
                                                                                                                                                                                                                                                     Customer Risk
                                                                                                                                                                   0
                                                                                                                                                                                                                                                     Technical Risk
                                                                                                                                                                   0
                                                                                                                                                                                                                                                     External Risk
                                                                                                                                                                   0
                                                                                                                                                                                                                                                     Vendor Risk
                                                                                                                                                                   0

                                                                                                                                                                   0
                                                                                                                                                                                                                                                     Occurrence Prob.
                                                                                                                                                                   0

                                                                                                                                                                   0
                                                                                                                                                                                                                                                    ###
                                                                                                                                                                   0
                                                                                                                                                                                                                                                    ###
                                                                                                                                                                   0
                                                                                                                                                                                                                                                    ###
                                                                                                                                                                   0
                                                                                                                                                                                                                                                    ###
                                                                                                                                                                   0
                                                                                                                                                                                                                                                    ###
                                                                                                                                                                   0

                                                                                                                                                                   0




© SAP AG 2005                                                                                                                                                                                                                                                                                       12/14/2009
                                                                                                                                                       6 of 7
May 2005 Release                                                                                                                                                                                                                                                        riskanalysis-091214104146-phpapp01.xls
Risk Analysis Matrix

                                                                                        Probability Levels
                                                                                          1 Improbable (1 - 20%)
                           5
                                                                                         2   Possible (21-40%)
                                                                                         3   Probable (41-60%)
                                                                                         4   Highly Probably (61-80%)
                                                                                         5   Almost Certain (81-100%)
                           4
                                                                                        Impact Levels
        (If Risk Occurs)




                                                                                         1 Minimal
   Impact




                                                                                         2 Small
                           3
                                                                                         3 Average
                                                                                         4 Large
                                                                                         5 Very Large

                           2



                           1                                                                                   Contingency Planning
                                                                                              A Contingency Plan should be developed for risks that fall
                                                                                              into the “Red Zone." Development of a Contingency Plan
                                                                                               should be considered for risks that fall into the "Orange
                               1     2                3                4            5                                 Zone."

                                               Probability                                   The Contingency Plan will be executed when the risk event
                                          (That the Risk will occur)                           occurs and is intended to reduce the impact of the risk
                                                                                                                 event on the project.




© SAP AG 2005                                                                                                                                      12/14/2009
                                                                           7 of 7
May 2005 Release

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Risk Analysis Workbook

  • 1. Project Risk Register Instructions Field Instructions Risk Number List the Risk Number in sequential order. Date Identified Enter the date the risk was first identified. Describe the risk - an event or condition, which if it occurs, has a positive or negative affect Risk Description on a project's objectives (e.g. The technology that is being purchased will not be supported by the manufacturer in 2 months). Risk Categories are sources of potential risk for classification. Choose the appropriate risk Category categories: Project Management Risk, Resource Risk, Client Risks, Technical Risks, External Risks, Vendor Risks. (Refer to the Risk Identification Leading Questions for memory joggers). State how the risk would affect the project if it occurs, (i.e. not having vendor support for this Potential Impact product would have an adverse affect to the roll out). List the name of the person that has ownership of this risk, and the ownership to make Risk Owner certain the response plan is implemented. Probability of Occurrence Indicate the chance that the risk will occur using the scale of 1-5 (1 = low 5 = high). State how the risk would affect the project if it occurs, using a numerical scale of Impact of Risk 1 - 5 (1= low 5= high) Automatically calculated by by multiplying the probability of occurrence by the impact of risk. Risk Level (The threshold for completing a Detailed Response Form is 15. If the Risk Level is 15 or above complete the Detailed Risk Response Form.) Choose from one of the responses below. Acceptance: Accept the consequences, will not hurt the overall project success, but may delay a milestone. Avoidance: Eliminate the cause of the risk - change the project direction to protect the Response project objectives from this impact. Mitigation: Take action to reduce probability that the risk will occur to an acceptable threshold. Transference: Transfer the responsibility of managing the risk, including ownership, and acceptance of consequences. Transference does not eliminate the risk. Status Choose from the list the status of the risk: New, Under Review, In Progress, Complete. Date of Invoked Response Enter the date the response strategy was invoked/implemented. Contingency Plan Enter Yes if a contingency plan was developed. Enter No if one was not developed. Developed? © SAP AG 2005 1 of 7 May 2005 Release 31-May-05
  • 2. Leading Questions for Risk Identification Purpose Use the following as examples of project risks to assist in identification of risks. This is not an all-inclusive list, but rather to serve as memory joggers for Project Management Phases. Review the risks below. Once you have identified the risk, then document on the Risk Log. Project Management Phases Initiating Phase Are the deliverables clearly understood by all? Are the critical success factors clear and measurable? Is the business sponsor / business team committed to the success of the project? Are the expectations of the teams involvement clearly laid out? Has the business sponsor changed during the project? Does the business and/or IT senior leadership believe in the business case for the project? Planning Phase Is the schedule realistic or are activities and tasks set in overly optimistic? Is the budget realistic or based on unrealistic estimates? Does the project involve a large number of users? Is the project heavily reliant on third party resources to complete key deliverables on time? Does the team have prior experience with this company? Is there a high level of turnover in the business area affected? Is there a contingency plan? Are team members' roles clearly laid out and documented? Is there a clear assignment of tasks and ownership among team members? Is there any slack time or contingency built into the plan? Is there adequate Change Enablement / Communication plan in place? Does the project manager have enough time to focus on this project? Executing/Monitoring/Controlling Phase Are there multiple third party companies involved in the project? Does the current team have prior experience with this type of project? Are there geographical constraints that will inhibit the success of the project? Is risk being managed? Is the budget being managed? Is the schedule being managed? Have key project resources turned over or changed during the course of the project? Closing Phase Have all deliverables been met? Are the customers satisfied with the product / service? © SAP AG 2005 2 of 7 31-May-05 May 2005 Release
  • 3. Project Risk Identification Checklist The Project Risk Identification Checklist provides checklist items in categories that serve as memory Purpose joggers during risk identification. Once identified, the risk is documented in the Project Risk Log. Project Management Risks Scheduled activities and tasks are The project scope, vision, objectives, and documented but not set in realistic deliverables are not clearly defined or timeframes understood. Schedule was based on the use of specific team members, but those team members Requirements development lacks user were not available. Cannot build a product involvement. of the size specified in the time allocated Project does not have senior management Product is larger than estimated. support. Similar projects have been delayed or Effort is greater than estimated. canceled Estimates ignore project history. Project benefits are not defined. Target date has moved up with no Performance standards are unrealistic or corresponding adjustment to the product absent. scope or available resources. No appropriate contingency plans have been Requirements are not under control. developed. The project has a high chance of success but Financial budget is not realistic and based at the expense of burning out the team on ad hoc estimates. members which could cause excessive staff turnover. Inaccurate progress tracking results in not knowing if the project is on, ahead of, or Customer is not committed to the project behind schedule. Resource Risks Friction exists between project team New personnel are added late in the project, members and clients. and additional training is required. © SAP AG 2005 12/14/2009 3 of 7 May 2005 Release riskanalysis-091214104146-phpapp01.xls
  • 4. The personnel most qualified to work on Team member assignments do not match the project are not available for the their strengths. project. Team members do not buy into the project Personnel need extra time to learn and consequently do not provide the level of unfamiliar processes and procedures. performance estimated. Hiring takes longer than expected. Customer Risks Customer does not participate in reviews Customer response time to answer resulting in unstable requirements and clarification questions is slower than time-consuming changes. expected. Customer will not accept the project Customer has expectations project team deliverables even though they meet cannot meet. acceptance criteria Quality Risks (Technical) Inaccurate quality tracking results in not Overly simplified approach fails to address knowing about problems until late in the major project issues. project. Quality-assurance and quality Project Management tools are not in place. management activities are shortchanged. End Risks (Technical) End-user ultimately finds product to be End-user input is not solicited, so product unsatisfactory, requiring redesign and ultimately fails to meet user expectations and rework. must be reworked. Requirements Risks (Technical - Change Control Management) Requirements have not been baselined Requirements take longer to satisfy than and continue to change without formal expected. Change management control. Requirements for interfacing with others are not under the team’s control and Unfamiliar and unproven procedures cause result in unforeseen implementation unforeseen problems. considerations. External Environment Risks Regulations change unexpectedly. Technical standards change unexpectedly. © SAP AG 2005 12/14/2009 4 of 7 May 2005 Release riskanalysis-091214104146-phpapp01.xls
  • 5. Vendor Risks Contractors do not deliver components when promised. © SAP AG 2005 12/14/2009 5 of 7 May 2005 Release riskanalysis-091214104146-phpapp01.xls
  • 6. Risk Register The Risk Register is used by the project team to document the description and assessment of risks and to offer action plans to respond to risks. The Risk Register provides a reference for the project team and supports Purpose their need to be apprised of and evaluate the risks. (A risk is an uncertain event or condition, which if it occurs, has a positive or negative affect on a project’s objectives. ) Project Identification Project Name CPI/Project Number roject Type P Customer Name Customer Number Project Start/Finish Date Project Sponsor Program Manager Project Manager (Customer) Project Manager (SAP) SAP Service Partner(s) Project Manager (Service Partner) Probability Impact Risk Date of Contingency Date of Response Risk # Risk Description Category Potential Impact Risk Owner Risk Response Status Invoked Plan Identified Occurrence of Risk Level Strategy Response Developed? (1 - 5) (1 - 5) (1 - 25) 2 5 10 List for Categories 3 3 9 5 3 15 Project Management Risk 0 Resource Risk 0 Customer Risk 0 Technical Risk 0 External Risk 0 Vendor Risk 0 0 Occurrence Prob. 0 0 ### 0 ### 0 ### 0 ### 0 ### 0 0 © SAP AG 2005 12/14/2009 6 of 7 May 2005 Release riskanalysis-091214104146-phpapp01.xls
  • 7. Risk Analysis Matrix Probability Levels 1 Improbable (1 - 20%) 5 2 Possible (21-40%) 3 Probable (41-60%) 4 Highly Probably (61-80%) 5 Almost Certain (81-100%) 4 Impact Levels (If Risk Occurs) 1 Minimal Impact 2 Small 3 3 Average 4 Large 5 Very Large 2 1 Contingency Planning A Contingency Plan should be developed for risks that fall into the “Red Zone." Development of a Contingency Plan should be considered for risks that fall into the "Orange 1 2 3 4 5 Zone." Probability The Contingency Plan will be executed when the risk event (That the Risk will occur) occurs and is intended to reduce the impact of the risk event on the project. © SAP AG 2005 12/14/2009 7 of 7 May 2005 Release