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Preparing Leaders for
   a world of constant change




Thriving in a World of Constant Flux
      as entrepreneurial learners




      Context setting




                                       1
A Belief
        We have moved from
      an era of equilibrium to
 an era of constant dis-equilibrium.
               Our ways of
       leading., learning, working,
         innovating & organizing
            must be reframed.

Unleashing passion and growing talent become key




20th Century Era Captured by Alfred Chandler
                       Push Economy


               20th century infrastructure
          roads/cars/trucks/trains/ships/airplanes
 Infrastructure capabilities drive organization architecture
  And Scalable Efficiency becomes the goal.
                                   • predictable
                                   • hierarchy
                                   • control
           S-curve                 • organizational routines
   stable over decades.
  (Few real changes in 60 years)   • minimize variance



                                                               2
21st C infrastructure: no stability in sight
            driven by continual exponential
                advances in computation


 20th C infrastructure
               50 yrs




     S-curve
      S-curve
 stable over decades.
                           rapid set of punctuated moves




20th Century Era Captured by Alfred Chandler
                        Push Economy


              20th century infrastructure
         roads/cars/trucks/trains/ships/airplanes
Infrastructure capabilities drive organization architecture
 And Scalable Efficiency becomes the goal.
                                  • predictable
                                  • hierarchy
                                  • control
          S-curve                 • organizational routines
  stable over decades.
 (Few real changes in 60 years)   • minimize variance



                                                              3
in a world of increasingly rapid change,
     the half life of a given stock/skill is
            constantly shrinking
    & the predictability of future needs is
          increasingly less certain!

     Stocks =====> Flows
    protecting                     participating
  knowledge assets             in knowledge flows
     resource               creating new knowledge
    management              (strong tacit component)
        (ERP)

                      needing new modes of value creation
Scalable efficiency               Scalable learning




           Mind Set of an
       Entrepreneurial Learner

passionate pursuit of extreme performance

questing – seeking, uncovering, probing ...

connecting – listening to others, engaging…




                                                            4
A fortuitous encounter that
     helped shape my thinking.

               Oh – an example from
               your years of running PARC?




            The Grommets




A story about how fame & fortune was brought to Maui




                                                       5
The first junior champion ever in Maui
   and a new genre – aerial surfing.
           And now ALL Five!




                                         6
How was this possible?


        6 ways



             1.
   A passion to achieve
extreme performance and
       a willingness to
 fail, fail, fail on the way.




                                 7
2.
     Accessing and analyzing
          frame by frame
            the videos of
the best surfers around the world.




                3.
      Use of video tools to
       capture and analyze
each of their own improvisations.




                                     8
4.
    Pulling the best ideas
      from adjacencies:
 wind surfing, skate boarding,
mountain biking, motor cross, …




                 5.
  Accessing spikes of capabilities
       around the world–
 leveraging networks of practice.




                                     9
6.
               Deeply
    collaborating and competing
          with each other.




          Dispositions of an
       Entrepreneurial Learner

passionate pursuit of extreme performance

questing – seeking, uncovering, probing ...

connecting – listening to others, engaging…




                                              10
Shaping Serendipity
   Can be more than just luck!!!
      Choose     Develop         Enhance
    Serendipity Serendipity     Serendipity
   Environments  Practices     Preparedness




All encounters: deep listening with reciprocity
        Transactional --> Relational




       Grinding New Lenses


     What made us great in 20th Century
       might well cause our downfall
           in the 21st Century –
       a century of constant change
               Warning:
unlearning is much harder than learning


                                                  11
A Big Deal




                 Jack Hidary


Folks tend to isolate themselves from the flows of
  new knowledge and the people creating them.

“How often do you get out of your comfort zone?”




          A Mindset Change


      Stocks =====> Flows
     protecting                 participating
   knowledge assets         in knowledge flows

    Financial leverage     Capability leverage




                                                     12
The Skadden Story




   Learning from the Twitter/FB generation.




Open Source Software Communities

Creating:
 • code to be ‘read and tried
 • engagement thru useful additions and critique
 • social capital matters
  A form of distributed situated learning
        cognitive ‘apprenticeship’
            enculturating to
          networks of practice

open community discussion, open building
      Conversation  Construction



                                                   13
SAP wants to accelerate customer inspired
              enhancements of NetWeaver


     SAP Developer Network (SDN) was created as a
   learning platform and as an environment to foster
  interaction through forums, wikis & blogs in 2002




                                                            Growth in Members 2003-2008E
                                                1,600
                                                           SAP community                        1.4M
                                                1,400
                                                           network growth
                                                1,200
                                                                                         1.0M
                              Total Members (000)




                                                1,000

                                                    800
                                                                                  654K
                                                    600

                                                    400                    339K

                                                    200   109K

                                                     0
                                                          2004             2005   2006   2007   2008E



                   Natural Evolvution
    connect – answer questions- build reputation –
  attract others – with attracted group build new stuff
Note: Includes SDN and the BPX Community beginning in fall 2006. Source: SAP




                                                                                                        14
An Enterprise Twitter solution emerged from
           the SAP Development Network
 Enterprise Social Media Experiment (ESME) Founding Members
                                                            Anne Petteroe
                                                            Pearl Consulting
                                                            -ABAP developer,
                                      Darren Hague*          Web/UI designer
                                      Axon Solutions
                                      -Architect, Java/        Oliver Kohl
                                       Scala coder             MIBS GmbH
                                                               -ABAP/Java
                                Dennis Howlett                  developer
                                Enterprise
                                Irregulars
                                                                               Mrinal Wadhwa
                                -BPX expert
                                                                               Rich Internet App.
                                                                               -Flex, Flash, AIR,
                                                                                AJAX developer
                                        Dick Hisrich
                                        Siemens IT
                                        -NetWeaver expert




 Other participants
*Now a principal consultant for SAP




                Creation Spaces qua
           Institutional & technological
                     Platforms -
    environments that effectively integrate
             individuals and teams
      within a broader learning ecology
      to engage in challenging problems
so that performance improvement accelerates
           as more participants join.




                                                                                                    15
Unleashing passion & learning.
Starting to think eco-systemically,
      And at the societal level.




                                      16
El Systema
José Antonio Abreu wanted to break through this cycle of
poverty, and in 1975 he established the first Venezuelan
youth orchestra in Caracas with 12 children from the
barrios. Since then he has built up a network of orchestras
and music centres through the whole country.…

…musical perfection is not the first priority;

…instead, what’s important is being able to play
together with others with the older children pass
their knowledge down to the younger ones.




    Abreu’s intention and philosophy is
        a simple, elegant concept:
“for him an orchestra is first and foremost about
togetherness, a place where children learn to listen
to each other and to respect one another & and thru
their individual roles each participates in an inter-
dependency of harmonies & rhythms that form a
powerful collective. ..where each member is self
correcting until the collective literally resonates.”



                               Ap-j/jsb: Design Unbound



                                                              17
A sense of what is possible with small moves




                                               18
cultural transformation at three critical scales
personal– self esteem, confidence and a process of
           identity construction & leadership
family – a role model for his family that inaugurates
an ascending social path of consequence.

community - the orchestras and choirs become
creative spaces of culture and new sources of
exchange and meaning.


           bootstrapping a new social life/culture
                                            Ap-j/jsb



            The Bigger Picture




                                                        19
Key
        Breaking free of the Red Queen effect



       Experience curves                                          Collaboration curves

                                  harnessing network effects where
                                 the more people that participate the
                                     greater the potential returns
39 The Power of Pull
Copyright © 2010 Deloitte Development LLC. All rights reserved.




                                     Individuals and Institutions
individuals will increasingly reshape institutions
             rather than vice versa


          20th
        century



          21st
        century


                                     social media & cloud computing
40 The Power of Pull                  helps to shift power to the edge
Copyright © 2010 Deloitte Development LLC. All rights reserved.




                                                                                         20
The purpose of the 20th Century firm:
    to minimize transaction costs &
        achieve scalable efficiency

The Purpose of the 21st Century Firm:
   to accelerate capability building
           (building talent)
 and scalable learning/collaboration
Learning from others as they learn from you:
accelerated bootstrapping thru an ecosystem




    A Fundamental Transition In Values


I am what I wear,            I am what I create, share
   own, control                 and others build on.


                    The beginnings of the
                    creative economy &
                    the entrepreneurial learner.




                                                         21
Crisis of Imagination
 honoring the past but daring to imagine
      what now could be possible.

 The big shift
> embracing change,
   not fearing it
> being willing to
  challenge ‘wisdom’


            enabling new means & pathways to
          engage, innovate, disseminate & learn



       Networks of Imagination


                  emergent
            from colle ctive action




                                                  22
And to afford curiosity in a
constantly changing world.




             Ages: 2 & 5
      tomorrow’s employees



 A Golden Triangle for the
 Entrepreneurial Learning
            imagination
                 a
              sense of
              Awe,
            Curiosity,
            Humility
intuition                inspiration




                                       23
Thank You

Special thanks to Susan Haviland for the sketches




                                                    24

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Jsb slides opentext2 2up

  • 1. Preparing Leaders for a world of constant change Thriving in a World of Constant Flux as entrepreneurial learners Context setting 1
  • 2. A Belief We have moved from an era of equilibrium to an era of constant dis-equilibrium. Our ways of leading., learning, working, innovating & organizing must be reframed. Unleashing passion and growing talent become key 20th Century Era Captured by Alfred Chandler Push Economy 20th century infrastructure roads/cars/trucks/trains/ships/airplanes Infrastructure capabilities drive organization architecture And Scalable Efficiency becomes the goal. • predictable • hierarchy • control S-curve • organizational routines stable over decades. (Few real changes in 60 years) • minimize variance 2
  • 3. 21st C infrastructure: no stability in sight driven by continual exponential advances in computation 20th C infrastructure 50 yrs S-curve S-curve stable over decades. rapid set of punctuated moves 20th Century Era Captured by Alfred Chandler Push Economy 20th century infrastructure roads/cars/trucks/trains/ships/airplanes Infrastructure capabilities drive organization architecture And Scalable Efficiency becomes the goal. • predictable • hierarchy • control S-curve • organizational routines stable over decades. (Few real changes in 60 years) • minimize variance 3
  • 4. in a world of increasingly rapid change, the half life of a given stock/skill is constantly shrinking & the predictability of future needs is increasingly less certain! Stocks =====> Flows protecting participating knowledge assets in knowledge flows resource creating new knowledge management (strong tacit component) (ERP) needing new modes of value creation Scalable efficiency Scalable learning Mind Set of an Entrepreneurial Learner passionate pursuit of extreme performance questing – seeking, uncovering, probing ... connecting – listening to others, engaging… 4
  • 5. A fortuitous encounter that helped shape my thinking. Oh – an example from your years of running PARC? The Grommets A story about how fame & fortune was brought to Maui 5
  • 6. The first junior champion ever in Maui and a new genre – aerial surfing. And now ALL Five! 6
  • 7. How was this possible? 6 ways 1. A passion to achieve extreme performance and a willingness to fail, fail, fail on the way. 7
  • 8. 2. Accessing and analyzing frame by frame the videos of the best surfers around the world. 3. Use of video tools to capture and analyze each of their own improvisations. 8
  • 9. 4. Pulling the best ideas from adjacencies: wind surfing, skate boarding, mountain biking, motor cross, … 5. Accessing spikes of capabilities around the world– leveraging networks of practice. 9
  • 10. 6. Deeply collaborating and competing with each other. Dispositions of an Entrepreneurial Learner passionate pursuit of extreme performance questing – seeking, uncovering, probing ... connecting – listening to others, engaging… 10
  • 11. Shaping Serendipity Can be more than just luck!!! Choose Develop Enhance Serendipity Serendipity Serendipity Environments Practices Preparedness All encounters: deep listening with reciprocity Transactional --> Relational Grinding New Lenses What made us great in 20th Century might well cause our downfall in the 21st Century – a century of constant change Warning: unlearning is much harder than learning 11
  • 12. A Big Deal Jack Hidary Folks tend to isolate themselves from the flows of new knowledge and the people creating them. “How often do you get out of your comfort zone?” A Mindset Change Stocks =====> Flows protecting participating knowledge assets in knowledge flows Financial leverage Capability leverage 12
  • 13. The Skadden Story Learning from the Twitter/FB generation. Open Source Software Communities Creating: • code to be ‘read and tried • engagement thru useful additions and critique • social capital matters A form of distributed situated learning cognitive ‘apprenticeship’ enculturating to networks of practice open community discussion, open building Conversation  Construction 13
  • 14. SAP wants to accelerate customer inspired enhancements of NetWeaver SAP Developer Network (SDN) was created as a learning platform and as an environment to foster interaction through forums, wikis & blogs in 2002 Growth in Members 2003-2008E 1,600 SAP community 1.4M 1,400 network growth 1,200 1.0M Total Members (000) 1,000 800 654K 600 400 339K 200 109K 0 2004 2005 2006 2007 2008E Natural Evolvution connect – answer questions- build reputation – attract others – with attracted group build new stuff Note: Includes SDN and the BPX Community beginning in fall 2006. Source: SAP 14
  • 15. An Enterprise Twitter solution emerged from the SAP Development Network Enterprise Social Media Experiment (ESME) Founding Members Anne Petteroe Pearl Consulting -ABAP developer, Darren Hague* Web/UI designer Axon Solutions -Architect, Java/ Oliver Kohl Scala coder MIBS GmbH -ABAP/Java Dennis Howlett developer Enterprise Irregulars Mrinal Wadhwa -BPX expert Rich Internet App. -Flex, Flash, AIR, AJAX developer Dick Hisrich Siemens IT -NetWeaver expert Other participants *Now a principal consultant for SAP Creation Spaces qua Institutional & technological Platforms - environments that effectively integrate individuals and teams within a broader learning ecology to engage in challenging problems so that performance improvement accelerates as more participants join. 15
  • 16. Unleashing passion & learning. Starting to think eco-systemically, And at the societal level. 16
  • 17. El Systema José Antonio Abreu wanted to break through this cycle of poverty, and in 1975 he established the first Venezuelan youth orchestra in Caracas with 12 children from the barrios. Since then he has built up a network of orchestras and music centres through the whole country.… …musical perfection is not the first priority; …instead, what’s important is being able to play together with others with the older children pass their knowledge down to the younger ones. Abreu’s intention and philosophy is a simple, elegant concept: “for him an orchestra is first and foremost about togetherness, a place where children learn to listen to each other and to respect one another & and thru their individual roles each participates in an inter- dependency of harmonies & rhythms that form a powerful collective. ..where each member is self correcting until the collective literally resonates.” Ap-j/jsb: Design Unbound 17
  • 18. A sense of what is possible with small moves 18
  • 19. cultural transformation at three critical scales personal– self esteem, confidence and a process of identity construction & leadership family – a role model for his family that inaugurates an ascending social path of consequence. community - the orchestras and choirs become creative spaces of culture and new sources of exchange and meaning. bootstrapping a new social life/culture Ap-j/jsb The Bigger Picture 19
  • 20. Key Breaking free of the Red Queen effect Experience curves Collaboration curves harnessing network effects where the more people that participate the greater the potential returns 39 The Power of Pull Copyright © 2010 Deloitte Development LLC. All rights reserved. Individuals and Institutions individuals will increasingly reshape institutions rather than vice versa 20th century 21st century social media & cloud computing 40 The Power of Pull helps to shift power to the edge Copyright © 2010 Deloitte Development LLC. All rights reserved. 20
  • 21. The purpose of the 20th Century firm: to minimize transaction costs & achieve scalable efficiency The Purpose of the 21st Century Firm: to accelerate capability building (building talent) and scalable learning/collaboration Learning from others as they learn from you: accelerated bootstrapping thru an ecosystem A Fundamental Transition In Values I am what I wear, I am what I create, share own, control and others build on. The beginnings of the creative economy & the entrepreneurial learner. 21
  • 22. Crisis of Imagination honoring the past but daring to imagine what now could be possible. The big shift > embracing change, not fearing it > being willing to challenge ‘wisdom’ enabling new means & pathways to engage, innovate, disseminate & learn Networks of Imagination emergent from colle ctive action 22
  • 23. And to afford curiosity in a constantly changing world. Ages: 2 & 5 tomorrow’s employees A Golden Triangle for the Entrepreneurial Learning imagination a sense of Awe, Curiosity, Humility intuition inspiration 23
  • 24. Thank You Special thanks to Susan Haviland for the sketches 24