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Facebook
Engagement Advertising
Agenda


•   Campaign goals
•   Facebook – facts and numbers
•   Process and measurement
•   Definitions
•   User interaction on Facebook
•   Revisit campaign goals
Campaign Goal
1. Increase sales
2. Increase email contacts database
3. Bring more traffic to
   1) shop.callawaygolf.com
   2) www.callawaygolfoutlet.com
4. Generate more awareness
5. Create search engine optimized campaign landing page


                                     ROI

•    Calculate conversion rate through site analytic
Facebook Facts

General Growth
• More Than 110 million active users
• Facebook is the 4th most trafficked website in the world
  (comScore)
• Facebook is the most trafficked social media Site in the
  world (comScore)
Facebook Facts

Applications
• No. 1 photo sharing application on the web (comScore) –
  who cares about the photo?
• More than 30 million photos uploaded daily
• More than 6 million active user groups on the site
Facebook Facts

International Growth
• Our Translation Application is first step for us in helping
  users all over the world connect and share information
  with those that matter the most to them – wherever they
  live and in whatever language they choose
• In a little over five months, we have released the site in
  more than 20 languages, including Spanish, French,
  German, Russian and Korean. Our goal is to offer
  Facebook in as many languages as possible, as quickly
  as possible.
Campaign Goal - Revisit
1. Increase sales
2. Increase email contacts database
3. Bring more traffic to
   1) shop.callawaygolf.com
   2) www.callawaygolfoutlet.com
4. Generate more awareness
5. Create search engine optimized campaign landing page


                                     ROI

•    Calculate conversion rate through site analytic
How Does Facebook Marketing Work?

1. Create page (what is a page?)
2. Promote page
3. Build community
   Serve community’s needs
4.
5. Build relationship with community (CG giftcard give
   away)
6. Seek sales opportunity through engagement
   advertising
Page

•   What is page?
•   What can be on page?
•   Who controls page?
•   What purposes does page serve?
Example of Pages
Nike                      Boingo
Example of Pages
Apple                Mercedes-Benz
Fans

•   Who are they?
•   How do they impact our business?
•   Fan interaction on Facebook?
•   How do we gather them?
•   What can we do with these contacts? Email vs.
    Facebook contacts
How Do You Measure Your Success?

On Shop
1.   Sales amount
2.   Conversion rate
3.   Traffic
4.   Number of emails gathered

On Facebook Page
1.   Sales Generated
2.   Click through ratio
3.   Number of fans
4.   Number of visits
5.   Amount of interaction (FG Squared social scale)
Pilot - Demonstration

1.   Demonstrate page creation
2.   Add discussion board and other applications
3.   Interact with a fan
     See the interaction from fan’s perspective
4.
5.   Show site analytic tool
6.   Show banner analytic tool
7.   Show how the fan shares information
Review: Campaign Goals

•   Page Creation
•   Fans
•   Interaction – FG Squared Interaction Score
•   Traffic to Shop
•   X number of people by Dec. 1st
•   Y number of people by Dec. 25th
•   SEO
•   ROI
•   First One in the Market
•   Open Up New Opportunities for Future Viral Marketing
Deliverables

•   Campaign plan
•   Campaign landing page mock-up
•   Facebook page creation
•   Page & advertisement analytic review
•   Social interaction review
•   Knowledge and guidelines for proper corporate
    moderation.

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Facebook

  • 2. Agenda • Campaign goals • Facebook – facts and numbers • Process and measurement • Definitions • User interaction on Facebook • Revisit campaign goals
  • 3. Campaign Goal 1. Increase sales 2. Increase email contacts database 3. Bring more traffic to 1) shop.callawaygolf.com 2) www.callawaygolfoutlet.com 4. Generate more awareness 5. Create search engine optimized campaign landing page ROI • Calculate conversion rate through site analytic
  • 4. Facebook Facts General Growth • More Than 110 million active users • Facebook is the 4th most trafficked website in the world (comScore) • Facebook is the most trafficked social media Site in the world (comScore)
  • 5. Facebook Facts Applications • No. 1 photo sharing application on the web (comScore) – who cares about the photo? • More than 30 million photos uploaded daily • More than 6 million active user groups on the site
  • 6. Facebook Facts International Growth • Our Translation Application is first step for us in helping users all over the world connect and share information with those that matter the most to them – wherever they live and in whatever language they choose • In a little over five months, we have released the site in more than 20 languages, including Spanish, French, German, Russian and Korean. Our goal is to offer Facebook in as many languages as possible, as quickly as possible.
  • 7. Campaign Goal - Revisit 1. Increase sales 2. Increase email contacts database 3. Bring more traffic to 1) shop.callawaygolf.com 2) www.callawaygolfoutlet.com 4. Generate more awareness 5. Create search engine optimized campaign landing page ROI • Calculate conversion rate through site analytic
  • 8. How Does Facebook Marketing Work? 1. Create page (what is a page?) 2. Promote page 3. Build community Serve community’s needs 4. 5. Build relationship with community (CG giftcard give away) 6. Seek sales opportunity through engagement advertising
  • 9. Page • What is page? • What can be on page? • Who controls page? • What purposes does page serve?
  • 11. Example of Pages Apple Mercedes-Benz
  • 12. Fans • Who are they? • How do they impact our business? • Fan interaction on Facebook? • How do we gather them? • What can we do with these contacts? Email vs. Facebook contacts
  • 13. How Do You Measure Your Success? On Shop 1. Sales amount 2. Conversion rate 3. Traffic 4. Number of emails gathered On Facebook Page 1. Sales Generated 2. Click through ratio 3. Number of fans 4. Number of visits 5. Amount of interaction (FG Squared social scale)
  • 14. Pilot - Demonstration 1. Demonstrate page creation 2. Add discussion board and other applications 3. Interact with a fan See the interaction from fan’s perspective 4. 5. Show site analytic tool 6. Show banner analytic tool 7. Show how the fan shares information
  • 15. Review: Campaign Goals • Page Creation • Fans • Interaction – FG Squared Interaction Score • Traffic to Shop • X number of people by Dec. 1st • Y number of people by Dec. 25th • SEO • ROI • First One in the Market • Open Up New Opportunities for Future Viral Marketing
  • 16. Deliverables • Campaign plan • Campaign landing page mock-up • Facebook page creation • Page & advertisement analytic review • Social interaction review • Knowledge and guidelines for proper corporate moderation.