The document provides a history of the evolution of the World Wide Web and the rise of Web 2.0. It discusses how Web 2.0 enabled a flatter, more connected world where users generate content and technologies converge. Key aspects of Web 2.0 include users owning data within rich interactive environments and harnessing collective intelligence through social networking and participation. The document also examines Web 2.0 in the context of e-government and trends in internet and communication in Malaysia.