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An  Introduction  to Usability Dirk Swart Web Technologies Director University Communications
 
Keywords Simplicity User orientation Trade-offs Ease of use Patterns Reversability Details
Why do usability? ,[object Object],[object Object],[object Object],[object Object]
 
“ Commandeer. Technical term. We’re going to commandeer that ship”.
Progressive disclosure :   Showing overviews and hiding details until the user requests them. Affective :  Appealing to the emotions of the user. Affordance :  Property of a thing which determines how it is (or can be) used.
Insert photo of Mann Library doors
Academics for $200 please Alex What do economists study most?
A: Money B: People C: Utility D: !@#$# economists! What do economists study most?
 
C: Utility We will call this ‘happiness’ or ‘satisfaction’. “…changes in utility are sometimes expressed in units called utils.”   (Wikipedia)
[object Object],[object Object]
 
Usability: “ The degree to which an object, device, software application, etc. is easy to use with no specific training”  - Wikipedia
Usability: “ The degree to which an object, device, software application, etc. is easy to use with no specific training”  - Wikipedia “ Quite simply, usability is making your site easy for your customers to find the exact information they need when they need it.”  –  www.searchenginewriting.com
Usability: “ The degree to which an object, device, software application, etc. is easy to use with  no specific training ”  - Wikipedia “ Quite simply, usability is making your site easy for your customers to  find  the  exact information  they need when they need it.”  –  www.searchenginewriting.com “ Usability is  the study of how to Pareto optimize your website or application”
User Experience: “Impression left in a person's mind after the sum of a series on interactions.”
Q: Who decides if a website is easy to use?
 
A: Your target audience But that is not very informative - will discuss more.
Click … Whirr
[object Object],[object Object],[object Object],[object Object],[object Object]
Q:
[object Object],Beyond the introductory level this principle becomes more complicated. But this is an introduction to usability, so we’ll stick with it We’ll come back to this in a bit too. Function first. Then form.
Rule 1
[object Object],[object Object],Rule 1
Implications ,[object Object],[object Object]
[object Object],[object Object]
[object Object],Rule 2
[object Object]
[object Object],Interlude
[object Object],[object Object]
 
OK, back to work
[object Object],[object Object],[object Object]
Rule 2 Looks right,  but isn’t
 
[object Object]
[object Object],Rule 3
Implications ,[object Object],[object Object]
Implications ,[object Object],[object Object],Garden Path: a sequence of actions a user takes that each seem to be  leading to the desired outcome but don't produce the desired result  in the end.
[object Object],Rule 3
[object Object],[object Object],Rule 4
It’s ALL details Bonus
Common Mistakes
[object Object],When OK? If you have a pattern. Eg: Amazon.com
[object Object],When OK? If you have a pattern. Eg: Amazon.com
[object Object]
[object Object]
 
[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object]
More Information? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Usability Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usability Findings - Overall ,[object Object],[object Object],[object Object],[object Object]
Usability Findings - Interface ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Features of our execution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example:  Alice and Bob
 
Usability Economics Psychology Human Factors Tips &Tricks 4 Rules Bauhaus Click, Whirr Choices, choices Scent Utility Theory SUS Examples More information

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An Introduction to Usability

  • 1. An Introduction to Usability Dirk Swart Web Technologies Director University Communications
  • 2.  
  • 3. Keywords Simplicity User orientation Trade-offs Ease of use Patterns Reversability Details
  • 4.
  • 5.  
  • 6. “ Commandeer. Technical term. We’re going to commandeer that ship”.
  • 7. Progressive disclosure : Showing overviews and hiding details until the user requests them. Affective : Appealing to the emotions of the user. Affordance : Property of a thing which determines how it is (or can be) used.
  • 8. Insert photo of Mann Library doors
  • 9. Academics for $200 please Alex What do economists study most?
  • 10. A: Money B: People C: Utility D: !@#$# economists! What do economists study most?
  • 11.  
  • 12. C: Utility We will call this ‘happiness’ or ‘satisfaction’. “…changes in utility are sometimes expressed in units called utils.” (Wikipedia)
  • 13.
  • 14.  
  • 15. Usability: “ The degree to which an object, device, software application, etc. is easy to use with no specific training” - Wikipedia
  • 16. Usability: “ The degree to which an object, device, software application, etc. is easy to use with no specific training” - Wikipedia “ Quite simply, usability is making your site easy for your customers to find the exact information they need when they need it.” – www.searchenginewriting.com
  • 17. Usability: “ The degree to which an object, device, software application, etc. is easy to use with no specific training ” - Wikipedia “ Quite simply, usability is making your site easy for your customers to find the exact information they need when they need it.” – www.searchenginewriting.com “ Usability is the study of how to Pareto optimize your website or application”
  • 18. User Experience: “Impression left in a person's mind after the sum of a series on interactions.”
  • 19. Q: Who decides if a website is easy to use?
  • 20.  
  • 21. A: Your target audience But that is not very informative - will discuss more.
  • 23.
  • 24. Q:
  • 25.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.  
  • 35. OK, back to work
  • 36.
  • 37. Rule 2 Looks right, but isn’t
  • 38.  
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.  
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60. Example: Alice and Bob
  • 61.  
  • 62. Usability Economics Psychology Human Factors Tips &Tricks 4 Rules Bauhaus Click, Whirr Choices, choices Scent Utility Theory SUS Examples More information

Notas do Editor

  1. Notes: Less technical. Show rule then principle. Start with the humboldt county error to explain importance, remove the confirm button. Don’t go into the pareto thing – just say make people better off without making people worse off, and tradeoffs. Use lab of O for choices.