You can't expect to sell Windows SharePoint services unless you are actually using it within your own business. This presentation will take you through how an IT business like yours can implement SharePoint to improve your own productivity. You will also discover how to take this knowledge out to customers to create more revenue for your business. Learn how to work smarter with SharePoint. If you are planning on selling SharePoint services, and you should be, then you must attend this session to discover what works and what doesn't with SharePoint inside a business and how to leverage that knowledge to produce better business for yourself and your customers.(PDF of slideshow)

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• Being in business
• What is Sharepoint?
• Improving productivity
• More revenue
• Business value
• Opportunities
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• Or are you working with a hobby?
• A business is for PROFIT.
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• Profit = Income – Expenses
• If something doesn‟t increase income or
reduce expenses why does a business need
it?
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If not then you should!
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- Simply a tool.
“Man is a tool using animal...without tools he
is nothing, with tools he is all” - Thomas Carlyle
- Customers want „tools‟ to solve their
business problems, they don‟t want
technology.
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• A tool to lower expenses.
• A tool to increase revenue.
• Like Excel or Word. When you start
Sharepoint it is empty.
• Value comes from the information entered
into Sharepoint.
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• Increasing income or decreasing expenses?
• You have direct control over your expenses
unlike income which come from other parties
outside your business.
• Lowering expense has an immediate impact
on your business.
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• What do most businesses spend the most
time doing every day?
• Where do businesses waste time, effort and
money?
• Where are businesses losing productivity?
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15% of a typical information workers day is spent searching through content,
like Web, digital communication and paper work – NYTimes 14 Jun
Butler Group reports up to 10% of staff costs are lost, because employees
can't find the right information to do their jobs.
Middle managers spend more than a quarter of their time searching for
information necessary to their jobs, and when they do find it, it is often
wrong, according to results of an Accenture (NYSE: ACN) survey - 2007
“the typical information worker now spends up to one-quarter of his or her
day searching for the right information to complete a given task” – Network
World
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• Wikis allow online document creation/editing.
• Perfect for Knowledge bases.
• Use Wikis to capture your technical AND
business information.
• Once captured it is searchable.
• Add Search Server Express to search data
outside Sharepoint.
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• 3 internal wikis.
• One for Technical information.
• One for Business information.
• One for Customer information.
• Why?
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• Employees need to know why they're doing what
they're doing.
• Employees need to knows the results they are
accountable for.
• Employees need to know standards against which
work will be measured.
• Employees need to know where the business is going.
• Employees need to know where their accountabilities
fit into the overall strategy. - E-Myth , Michael Gerber
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Announcements
• Current Vendor promotions.
• Bank account details.
• Vendor account details.
• Upcoming installations/migrations.
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Tasks
• Issue tracking.
• Order tracking.
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Lists
• Customer hardware.
• Customer software & Renewals.
• Vendor contacts.
• Customer contacts.
• Corporate calendar.
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Document libraries
• Policies and procedures.
• Run up documentation.
• Marketing materials.
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• Calendar linking.
• Offline document libraries.
• Publish to Internet.
• Access on mobile device.
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• “It is your job to train those around you to
be effective and efficient. No one else will do
it for you.” – Four Hour Work Week, Tim Ferris
• New staff.
– Receptionist.
• Coffee orders.
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• Monitoring emails.
• Customer support requests.
• Supplier communications.
• Industry newsletters.
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Send SBS monitoring reports to Sharepoint
• Now become searchable.
• Now become sortable.
• Reduces inbox clutter.
• Improves sharing.
• Functionality can be extended with
workflows and alerts.
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Customer support requests
• Give them their own portal (i.e. sub site).
• Get them to enter their own information.
• Get them to update their own information.
• Share private documents.
i.e. create an Extranet
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• CRM.
• Marketing.
• Employee portals.
• The key is ease of use and flexibility.
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• Sharepoint to capture business knowledge.
• Sharepoint to search that business
knowledge.
• Search Server Express 2008 to search
information outside Sharepoint.
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• Free.
• Increase productivity.
• Virtualize it.
• Easily customized.
• Allows standardization via workflows.
• Allow staff to enter their own data.
• Allow customers to enter their own data.
Bottom line = saves you money
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• Every customer you have is a business like
yours.
• If you can solve common problems you can
sell that expertise.
• Templates allow to sell a solution again and
again.
• Sell on site solutions.
• Sell hosted solutions.
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• Everything you learn with Sharepoint can be
sold unlike other applications you maybe
using.
• Less customer resistance to „free‟ products.
• Can provide „hosted‟ solution immediately.
• Sharepoint implementations always GROW.
• Can develop custom „web parts’.
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• Office 2007 upgrades/installations.
• Windows & SQL Server installations.
• SBS 2008 upgrade driver.
• Training.
• Allowing remote access.
• Extranet configuration.
Bottom line = make you money
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• “there is ultimately only one reason to create
a business of your own, and that is to sell
it!” – E-Myth Revisited, Michael Gerber ,P152
• Value is in eye of the buyer not the seller.
• How much is your company worth?
• How much would someone buy it for?
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“The value of your equity is directly
proportional to how well your business
works. And how well your business works is
directly proportional to the effectiveness of
the systems you have put in place, upon
which the operation of your business
depends” - E-Myth Contractor, Michael Gerber, P23
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• Sharepoint is a way to capture information
and therefore increase the value of your
business.
• Sharepoint provides an easy method of
transferring this information.
• You can choose to sell part of this value.
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• says to your customer that your people know what
they're doing.
• says to your people that you know what you're doing.
• says that while the world may not work, some things can.
• says to your customers that they can trust in the result
delivered and assures your people that they can trust in
their future with you.
• says that structure is in place.
E-Myth , Michael Gerber
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• Captures „ad hoc‟ information.
• Central location for documents, lists,
knowledge, databases, etc.
• Central location for business and customer
information.
• Workflows for consistency.
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• Windows Sharepoint is the basis for
Microsoft Office Sharepoint Server (MOSS).
“According to Bill Gates, SharePoint is the fastest-growing server
product Microsoft has ever had and the company is going to
dedicate more resources to the product. The company expects to
have sold 100 million licenses by July this year, he said”. – Infoworld
March 2008
• Sharepoint designer.
• Application Integration.
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• Provide „free‟ Sharepoint site to local
sporting teams or community organizations.
• Give employees somewhere to „play‟ other
than Facebook or Myspace.
• Have an Internet based Sharepoint site.
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• Sharepoint is simply a tool.
• Sharepoint is the fastest growing Microsoft
server technology.
• Windows Sharepoint is FREE.
• Sharepoint is a way to decrease expenditure
and increase revenue.
• Sharepoint is a way to capture your business
value.
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Robert Crane
director@ciaops.com
http://supportweb.ciaops.net.au/blog
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