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Non-written communication in Project Management Dino Butorac, PMP IBM Session Number #PMB02
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Projects ,[object Object],[object Object],[object Object]
Number of relationships
Stakeholders ,[object Object],[object Object],[object Object]
Knowledge and skills ,[object Object],[object Object],[object Object]
List of skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Categories of Communication ,[object Object],[object Object]
Written Communication ,[object Object],[object Object],[object Object],[object Object]
PMBOK ,[object Object],[object Object],[object Object],[object Object],[object Object]
Project Communications Management ,[object Object]
Communication skills (PMBOK) ,[object Object],[object Object],[object Object],[object Object]
Non-written communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Non-written communication ,[object Object],[object Object],[object Object],[object Object]
Why non-written communication skills are important? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Message transfer model SENDER RECEIVER CHANNEL
Message transfer model ,[object Object],[object Object],[object Object],[object Object]
Miscommunication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reversal of the roles ,[object Object],[object Object],SENDER RECEIVER CHANNEL
Improving the process ,[object Object],[object Object],[object Object],[object Object]
List of skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fostering the skills ,[object Object],[object Object],[object Object]
Learning the skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practicing the skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teaching the skills ,[object Object],[object Object]
Fostering the skills ,[object Object],[object Object],[object Object]
Organization assessment ,[object Object],[object Object]
Level of PM’s communication skills ,[object Object],[object Object],[object Object],[object Object]
Organization awareness ,[object Object],[object Object],[object Object],[object Object]
Improve the organization ,[object Object],[object Object],[object Object],[object Object]
Personal Improvement Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda (revisited) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives (revisited) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Information ,[object Object],[object Object],[object Object]

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Non-Written Communication In Project Management