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Social Media Intelligence
Tuesday, March 6, 2012
About us



        Launched in July 2009, DigitalMe developed a solid expertise in strategies and management of
        companies positioning in social networks, by working with large clients such as MSC
        Cruises, Warner Home Video, Cardif, BritishTelecom, Chubb Insurance, Cemig, Clickon,
        Fundação Getúlio Vargas and others.

        Digital me is always updated with the market changes and new trends and operates with
        focus on relationship with the public, producing search optimized content, link building,
        Google Domination, customer services on social networks, branding and branded content
        through actions on social media.

        Due to its performance DNA, strategic planning always focus on results, aiming to generate
        business for the clients, through lead generation, traffic generation and encouraging the
        purchase and recommendation of products and services in social networks.

        In 2011, DigitalMe became part of the Lead Media Group, a French-Brazilian group of online
        marketing companies.




Tuesday, March 6, 2012
Services
  Brand Management in Social Media
  - Benchmarking and competitive analysis
  - Monitoring and analysis of brand exposure on social networks
  - Analysis and planning of digital presence
  - Strategy of brand positioning in social networks
  - Adequacy and development of tones and messages to social networks, based on the brand guide
  - Profiles management and relationship with the public
  - Content curation and production
  - Communities management
  - Customer service on social networks
  - Crisis management
  - Actions and promotions to stimulate sharing, engagement and lead generation

  Digital PR and advertising on social media
  - Sponsored posts and tweets
  - Promotional actions
  - Disclosure for online vehicles

  Creation and development for social media
  - Applications for social networks
  - Gamification

  Training and consulting
  - Positioning and best practices guides for companies
  - Consultancy and staff training

Tuesday, March 6, 2012
Strategy and management                                                          What we do
    - Monitoring
    - Competitor and brand positioning analysis
    - Strategic planning of brand positioning in social networks
    - Profile, community and engagement management
    - Analytic reports

    Content generation
    - Optimized content for social networks and newsletters
    - Creation of SocialAds
    - Releases for online vehicles

    Production and design
    - Focus on registration + interactivity + traffic generation
    - Email marketing and newsletters integrated with social networks
    - Facebook tabs and fangate
    - Templates and avatars
    - SlideShare presentations

    Digital PR
    - Releases about the actions on social media to outreach to blogs and online vehicles
    - Traffic generation and link building for better positioning on Google

    Lead generation
    - Forms on blogs and Facebook
    - Facebook Connect button
Tuesday, March 6, 2012
What we do




                                           } {
                                                          Acces to content
                                                         Interesting information
                            SocialAd
                                                           Registration
      Content            Social Networks               Form / Facebook Connect
           +                               Fanpage
       Actions /                            / Blog
     Promotions            Email MKT                      Content Sharing


                            Digital PR                    Inviting Friends
                                                     Facebook, Twitter, email, Google




Tuesday, March 6, 2012
Engagement

     - Relevant content on social networks and blogs to encourage the sharing
     and interactivity (news, products, links to the blog)

     - Newsletters with the blog content and invitation to participate in the
     promotions and share with friends

     - Monitoring, interaction with the public, response to questions and
     comments

     - Customer services on social networks




Tuesday, March 6, 2012
Engagement

     Relevant content, monitoring, interaction, participation

     - Teasers, creating expectations about the release of promotions
     - Informations about company, products and promotions
     - Quizzes
     - Pictures + phrases to stimulate sharing
     - Questions and challenges
     - Tips
     - Products selected by theme
     - Content associated with the market and with the interests of the target
     - Monitoring of mentions, questions, comments and posts (blog,Twitter and
     Facebook)
     - Daily updating and monitoring of profiles on social networks
     - Use of social networks to increase the dissemination of information about
     the brand




Tuesday, March 6, 2012
Engagement




Tuesday, March 6, 2012
Lead Generation

        Forms on Facebook Tabs




              Fangate: only fans can see the
                                               Form and share buttons
              promotional tab

Tuesday, March 6, 2012
Lead Generation

     Facebook connect button




                                        - Capture of email and
                                        other public information
                                        about the user on Facebook
                                        - Authorization to publish on
                                        the user's wall




                         The Boutique




Tuesday, March 6, 2012
Method




                                                       Sharing




                                      {
                                            Facebook


                                             Twitter                                               Analysis of
  Content                                                                     Relationship with
                         Disclosure                              Monitoring                        impact and
  creation                                                                       the public
                                                                                                    feedback
                                               Blog


                                          Other networks


                                      Suggestions of themes, videos and actions




Tuesday, March 6, 2012
Dissemination




         - Use of sharing resources (social buttons,
         invite friends through email, Google and
         Yahoo contacts)

         - SocialAd




Tuesday, March 6, 2012
Main clients




Tuesday, March 6, 2012
Cases




Tuesday, March 6, 2012
Case MSC Cruises




                           25,000 visits to the blog
                            Diário de Blog MSC
                                 in 4 months


                         Content updated daily with
                         travel and tourism tips and
                            information about the
                         company’s cruises and ships




Tuesday, March 6, 2012
Case MSC Cruzeiros
                         From 3600 to 81000 Facebook fans in 4 months
                          Daily content, special actions, applications,
                                 promotions and interactivity
                         Over 10% of fans interacting daily with the
                           brand and helping to recommend the
                                          information




Tuesday, March 6, 2012
Case Meu Amigo Pet




                                   Over 23000 visits
                                      in 2 months
                            Daily content about pets, product
                         recomendation and promotions on the
                                       ecommerce
                         Pet of the Week’s choice, to encourage
                              the participation of the public




Tuesday, March 6, 2012
Case Chubb Insurance




                              Chubb Insurance - Accent Magazine
                                   14000 monthly visits
                         Exclusive quality content to targeted audience
                         Daily actualization to attract and retain clients




Tuesday, March 6, 2012
Case Sotreq CAT




                         Institucional content
                         and relationship with
                         the market and with
                               employees
                         Over 1200 visits to
                         the blog on the first
                                month




Tuesday, March 6, 2012
Case British Telecom Brasil
                         Institutional positioning as a reference in the
                         segment, with articles on the blog, videos and
                         SlideShare presentations
                         Positioning in organic search with the content on
                         social networks




Tuesday, March 6, 2012
Case Fundação Getúlio
                                                     Vargas - EAESP
  News about the institution and
  relationship with students and the market




Tuesday, March 6, 2012
Case Makro Atacadista
   B2B focus, with the “Entrepeneur’s Guide” and information for the costumers.




Tuesday, March 6, 2012
Case Cardif Insurance
                                                                                    Autofácil
 Content with SEO and link building for positioning on Google and focus on lead generation.




Tuesday, March 6, 2012
Case MusicMob
                            Launch of the
                            crowdfunding
                            project, coverage
                            of the events by
                            social networks
                            and focus on
                            attracting new
                            fans.
                            Over 2000
                            fans in one
                            month




Tuesday, March 6, 2012
Case Cordvida
  Content and link building for Google Domination (placement of profiles on social
  networks in the first page of organic search)




Tuesday, March 6, 2012
Cases Apetrexo, Oferta Única e Onodera
  Special actions and promotions




   Apetrexo: Special action
                                  Oferta Única:              Onodera: Special action to
   to attract new fans and
                                  from 1804 to 3718 fãs in   generate content, by receiving
   generate traffic and sales,
                                  12 days                    videos made by the public
   whereby fans indicates links
   for products on the
   ecommerce site


Tuesday, March 6, 2012
Case Launch of Harry Potter DVD for Warner
 Creation of blog and Twitter profile of the
 character Hermione

 - Duration of 45 days (2009, nov 20 to dec 25)
 - Almost 1500 followers on Twitter
 - 30 posts about products, promotions and events published
 on the blog
 - Over 17000 visits in 5 weeks
 - Average of 501 daily visits
 - 133 comments by fans
 - Over 8000 clicks on links on Twitter
 - Blog was recommended by fan clubs from Japan, Italy and USA
 - One day with the hashtag #harrypotter on Twitter trending
 topics Brazil
 - Influential profile with engaged followers who purchased the
 products listed and gave feedback




                                                                      Klout
Tuesday, March 6, 2012
Case Cemig Energy

   Customer service




Tuesday, March 6, 2012
Cases Cemig and MSC
   Crisis management




             Cemig: 4 days without energy in the Minas Gerais state. Nearly 400 complaints answered
             by Twitter and 6 posts for explanation published on blog.



                                                                MSC Cruzeiros: Message of support
                                                                published after the disaster with
                                                                Costa Concordia ship. 1425 likes,
                                                                105 shares and 159 favorable
                                                                comments.


Tuesday, March 6, 2012
www.digitalme.com.br
                                                    facebook.com/digitalmesocialmedia
                         Rua Luís Coelho, 340 - 6º Andar - São Paulo - 55 11 2155 1186

Tuesday, March 6, 2012

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DigitalMe Social Media Marketing Cases

  • 2. About us Launched in July 2009, DigitalMe developed a solid expertise in strategies and management of companies positioning in social networks, by working with large clients such as MSC Cruises, Warner Home Video, Cardif, BritishTelecom, Chubb Insurance, Cemig, Clickon, Fundação Getúlio Vargas and others. Digital me is always updated with the market changes and new trends and operates with focus on relationship with the public, producing search optimized content, link building, Google Domination, customer services on social networks, branding and branded content through actions on social media. Due to its performance DNA, strategic planning always focus on results, aiming to generate business for the clients, through lead generation, traffic generation and encouraging the purchase and recommendation of products and services in social networks. In 2011, DigitalMe became part of the Lead Media Group, a French-Brazilian group of online marketing companies. Tuesday, March 6, 2012
  • 3. Services Brand Management in Social Media - Benchmarking and competitive analysis - Monitoring and analysis of brand exposure on social networks - Analysis and planning of digital presence - Strategy of brand positioning in social networks - Adequacy and development of tones and messages to social networks, based on the brand guide - Profiles management and relationship with the public - Content curation and production - Communities management - Customer service on social networks - Crisis management - Actions and promotions to stimulate sharing, engagement and lead generation Digital PR and advertising on social media - Sponsored posts and tweets - Promotional actions - Disclosure for online vehicles Creation and development for social media - Applications for social networks - Gamification Training and consulting - Positioning and best practices guides for companies - Consultancy and staff training Tuesday, March 6, 2012
  • 4. Strategy and management What we do - Monitoring - Competitor and brand positioning analysis - Strategic planning of brand positioning in social networks - Profile, community and engagement management - Analytic reports Content generation - Optimized content for social networks and newsletters - Creation of SocialAds - Releases for online vehicles Production and design - Focus on registration + interactivity + traffic generation - Email marketing and newsletters integrated with social networks - Facebook tabs and fangate - Templates and avatars - SlideShare presentations Digital PR - Releases about the actions on social media to outreach to blogs and online vehicles - Traffic generation and link building for better positioning on Google Lead generation - Forms on blogs and Facebook - Facebook Connect button Tuesday, March 6, 2012
  • 5. What we do } { Acces to content Interesting information SocialAd Registration Content Social Networks Form / Facebook Connect + Fanpage Actions / / Blog Promotions Email MKT Content Sharing Digital PR Inviting Friends Facebook, Twitter, email, Google Tuesday, March 6, 2012
  • 6. Engagement - Relevant content on social networks and blogs to encourage the sharing and interactivity (news, products, links to the blog) - Newsletters with the blog content and invitation to participate in the promotions and share with friends - Monitoring, interaction with the public, response to questions and comments - Customer services on social networks Tuesday, March 6, 2012
  • 7. Engagement Relevant content, monitoring, interaction, participation - Teasers, creating expectations about the release of promotions - Informations about company, products and promotions - Quizzes - Pictures + phrases to stimulate sharing - Questions and challenges - Tips - Products selected by theme - Content associated with the market and with the interests of the target - Monitoring of mentions, questions, comments and posts (blog,Twitter and Facebook) - Daily updating and monitoring of profiles on social networks - Use of social networks to increase the dissemination of information about the brand Tuesday, March 6, 2012
  • 9. Lead Generation Forms on Facebook Tabs Fangate: only fans can see the Form and share buttons promotional tab Tuesday, March 6, 2012
  • 10. Lead Generation Facebook connect button - Capture of email and other public information about the user on Facebook - Authorization to publish on the user's wall The Boutique Tuesday, March 6, 2012
  • 11. Method Sharing { Facebook Twitter Analysis of Content Relationship with Disclosure Monitoring impact and creation the public feedback Blog Other networks Suggestions of themes, videos and actions Tuesday, March 6, 2012
  • 12. Dissemination - Use of sharing resources (social buttons, invite friends through email, Google and Yahoo contacts) - SocialAd Tuesday, March 6, 2012
  • 15. Case MSC Cruises 25,000 visits to the blog Diário de Blog MSC in 4 months Content updated daily with travel and tourism tips and information about the company’s cruises and ships Tuesday, March 6, 2012
  • 16. Case MSC Cruzeiros From 3600 to 81000 Facebook fans in 4 months Daily content, special actions, applications, promotions and interactivity Over 10% of fans interacting daily with the brand and helping to recommend the information Tuesday, March 6, 2012
  • 17. Case Meu Amigo Pet Over 23000 visits in 2 months Daily content about pets, product recomendation and promotions on the ecommerce Pet of the Week’s choice, to encourage the participation of the public Tuesday, March 6, 2012
  • 18. Case Chubb Insurance Chubb Insurance - Accent Magazine 14000 monthly visits Exclusive quality content to targeted audience Daily actualization to attract and retain clients Tuesday, March 6, 2012
  • 19. Case Sotreq CAT Institucional content and relationship with the market and with employees Over 1200 visits to the blog on the first month Tuesday, March 6, 2012
  • 20. Case British Telecom Brasil Institutional positioning as a reference in the segment, with articles on the blog, videos and SlideShare presentations Positioning in organic search with the content on social networks Tuesday, March 6, 2012
  • 21. Case Fundação Getúlio Vargas - EAESP News about the institution and relationship with students and the market Tuesday, March 6, 2012
  • 22. Case Makro Atacadista B2B focus, with the “Entrepeneur’s Guide” and information for the costumers. Tuesday, March 6, 2012
  • 23. Case Cardif Insurance Autofácil Content with SEO and link building for positioning on Google and focus on lead generation. Tuesday, March 6, 2012
  • 24. Case MusicMob Launch of the crowdfunding project, coverage of the events by social networks and focus on attracting new fans. Over 2000 fans in one month Tuesday, March 6, 2012
  • 25. Case Cordvida Content and link building for Google Domination (placement of profiles on social networks in the first page of organic search) Tuesday, March 6, 2012
  • 26. Cases Apetrexo, Oferta Única e Onodera Special actions and promotions Apetrexo: Special action Oferta Única: Onodera: Special action to to attract new fans and from 1804 to 3718 fãs in generate content, by receiving generate traffic and sales, 12 days videos made by the public whereby fans indicates links for products on the ecommerce site Tuesday, March 6, 2012
  • 27. Case Launch of Harry Potter DVD for Warner Creation of blog and Twitter profile of the character Hermione - Duration of 45 days (2009, nov 20 to dec 25) - Almost 1500 followers on Twitter - 30 posts about products, promotions and events published on the blog - Over 17000 visits in 5 weeks - Average of 501 daily visits - 133 comments by fans - Over 8000 clicks on links on Twitter - Blog was recommended by fan clubs from Japan, Italy and USA - One day with the hashtag #harrypotter on Twitter trending topics Brazil - Influential profile with engaged followers who purchased the products listed and gave feedback Klout Tuesday, March 6, 2012
  • 28. Case Cemig Energy Customer service Tuesday, March 6, 2012
  • 29. Cases Cemig and MSC Crisis management Cemig: 4 days without energy in the Minas Gerais state. Nearly 400 complaints answered by Twitter and 6 posts for explanation published on blog. MSC Cruzeiros: Message of support published after the disaster with Costa Concordia ship. 1425 likes, 105 shares and 159 favorable comments. Tuesday, March 6, 2012
  • 30. www.digitalme.com.br facebook.com/digitalmesocialmedia Rua Luís Coelho, 340 - 6º Andar - São Paulo - 55 11 2155 1186 Tuesday, March 6, 2012