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Developing Your Facebook
                 Channel

             Version 1.0
Topics

•    What is Facebook?
•    Starting with an Example
•    Special Offers and Exclusive Deals
•    Group Pages
•    Social Plugins
•    Mobile
•    Location Based Services
•    Summary
•    Fast Facts- Digital Jungle
Defining Facebook




“Facebook is a social networking website — a
gathering spot, to connect with your friends
and with your friends friends. Facebook allows
you to make new connections who share a
common interest, expanding your personal
network.”
                            www.hallman.nccommunities.org/glossary
How are People Using Facebook


•    •  500 million active users worldwide
•    •  Average user has 130 friends

•    •  2nd most visited web site in the world
•    •  850 million photos, 7 million videos, and 28 million pieces of
      content are uploaded each month
•    •  More than 95% of Facebook members have used at least one
      application built on Facebook Platform
•    •  More than 4 million users become fans of Pages each day
RIM Example
Facebook Marketing Strategy


1. ENGAGE               2. DRIVE ACTION           3. ADD SCALE           4. MEASURE
•  Find and engage      •  Provide applications   •  Leverage offline    •  Reach
  existing fans         that enlist ambassadors      events                - Fans
•  Host discussions                               •  Advertise through     - Mentions
                        •  Provide coupons to
   and provide useful                                existing media
   resources            track purchases                                  •  Engagement
                                                  •  Add your social
•  Invite fans to       •  Hosts contests with       Web links to your     - Discussions,
   upload content                                    brand Web site        content, reviews,
                        opt-ins for further
                                                                           and posts
•  Provide branded      contact
   digital goods                                                         •  Action
                                                                           - Contest entries
                                                                           - Coupons redeemed
                                                                           - Purchases driven
                                                                           - Web traffic driven

                                                                           -Application users 
Before you Start, The Check List

Complete this checklist of questions to build a successful Facebook strategy for your brand
before you jump in.

What is the engagement value: what can you offer people that they will find
valuable?

Are you ready to respond to your customers and encourage them to talk
about your brand?

Are you ready to make a commitment beyond a campaign?

How will your other marcom strategies integrate with Facebook?

What assets - tools and content – can you leverage?

Do you have your company behind you and resources available?

How will you measure success?
Understanding

Facebook Features
Rewards & Discounts

Offering social followers special rewards
(exclusive/early access)
Special Offers & Vouchers
Facebook Commerce
Page Management

Global Facebook Page Management
Group Pages
Social Plugins

Social plugins let you see what your friends have
liked, commented on or shared on sites across
the web
Social Plugins

Social plugins let you see what your friends have
liked, commented on or shared on sites across
the web
External Logins

Facebook login allows for a deeper fan
engagement experience for external websites
Making the Physical, virtual
Social Commerce App
Social Gaming
Location Based Services

The race to leverage location based services
Mobile Social Networking

 Making mobile more social
Mobile

Making mobile more social
Mobile

Making mobile more social
Location Based Services
Location Based Services
Location Based Services
Closing the

Facebook
Always Measure
Facebook can be a very effective platform to
develop engaging and innovative campaigns.
However, it is always critical you measure your
campaigns.
              • Number of fans for your brand pages
              • Number of brand mentions on walls
              • Number of news updates x fans
               Ad impressions
              • Number of discussion topics
              • Number of wall posts on brandpage
              • Number of wallposts (measured by Lexicon)
              • Number and tone of reviews posted
              • Amount of content or offers shared
              • Video views
              • Click through rates for advertisements
              • Number of contest entries
              • Number of applications downloaded
              • Offline actions driven by coupons or special offers
              • Web traffic generated
Putting it Together

Marketing in a Social World is about People. Look
for ways to connect and engage
Final Thought


Every industry and vertical is going to be re-
though in a social way.

The real disruption is about people
redesigning these social spaces.

Social spaces will become the containers
for business, home and play
About

Digital Jungle
Digital Jungle Fast Facts


•    Socially Led, digital marketing specialists
•    Global reach
•    Offices in Beijing, Shanghai, Hong Kong, Sydney
•    Spun out of SinoTech Group in 2011
World Class Digital Marketing Experience
•  Delivering digital strategy and execution services:
    –  Customer and competitor insight
    –  Digital strategy
    –  Social Media Marketing
    –  Search Engine Marketing
    –  Affiliate Marketing
    –  Media Buying

•  We work for global and domestic organisations, across
   various market sectors, helping our clients:
    –  Engage with their key audiences
    –  Transform their business
    –  Maximise growthMarketing
Our Commitment
                      The mission of Digital Jungle is to help our clients
                      improve their business position and gain real value
                      from their digital marketing investments

                      Through our expertise in social media digital
                      marketing programs and the application of
                      search, affiliate and online marketing, we commit
                      to:

                      • Driving incremental direct revenue
Dr Matt McDougall,
CEO, Digital Jungle   • Generating ROI unrivaled by traditional media
                      • Protecting your online reputation
                      • Increasing your market share over your
                      competitors
                      • Building your brand awareness

                      We look forward to working with you.
Thank You!
                         Dr Mathew McDougall| matt@digitaljungle.com.cn



Follow on Twitter                         Email
@digitaljunglecn                          info@digitaljungle.com.cn


Connect on Linkedin                       Presentations on SlideShare
www.linkedin.com/company/digital-         www.slideshare.net/digitaljungle
jungle
Community on Facebook                     Website
www.facebook.com/digitaljungle            www.digitaljungle.com.cn

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Leveraging Facebook in Social Media Marketing

  • 1. Developing Your Facebook Channel Version 1.0
  • 2. Topics •  What is Facebook? •  Starting with an Example •  Special Offers and Exclusive Deals •  Group Pages •  Social Plugins •  Mobile •  Location Based Services •  Summary •  Fast Facts- Digital Jungle
  • 3. Defining Facebook “Facebook is a social networking website — a gathering spot, to connect with your friends and with your friends friends. Facebook allows you to make new connections who share a common interest, expanding your personal network.” www.hallman.nccommunities.org/glossary
  • 4. How are People Using Facebook •  •  500 million active users worldwide •  •  Average user has 130 friends •  •  2nd most visited web site in the world •  •  850 million photos, 7 million videos, and 28 million pieces of content are uploaded each month •  •  More than 95% of Facebook members have used at least one application built on Facebook Platform •  •  More than 4 million users become fans of Pages each day
  • 6. Facebook Marketing Strategy 1. ENGAGE 2. DRIVE ACTION 3. ADD SCALE 4. MEASURE •  Find and engage •  Provide applications •  Leverage offline •  Reach existing fans that enlist ambassadors events - Fans •  Host discussions •  Advertise through - Mentions •  Provide coupons to and provide useful existing media resources track purchases •  Engagement •  Add your social •  Invite fans to •  Hosts contests with Web links to your - Discussions, upload content brand Web site content, reviews, opt-ins for further and posts •  Provide branded contact digital goods •  Action - Contest entries - Coupons redeemed - Purchases driven - Web traffic driven -Application users 
  • 7. Before you Start, The Check List Complete this checklist of questions to build a successful Facebook strategy for your brand before you jump in. What is the engagement value: what can you offer people that they will find valuable? Are you ready to respond to your customers and encourage them to talk about your brand? Are you ready to make a commitment beyond a campaign? How will your other marcom strategies integrate with Facebook? What assets - tools and content – can you leverage? Do you have your company behind you and resources available? How will you measure success?
  • 9. Rewards & Discounts Offering social followers special rewards (exclusive/early access)
  • 10. Special Offers & Vouchers
  • 14. Social Plugins Social plugins let you see what your friends have liked, commented on or shared on sites across the web
  • 15. Social Plugins Social plugins let you see what your friends have liked, commented on or shared on sites across the web
  • 16. External Logins Facebook login allows for a deeper fan engagement experience for external websites
  • 20. Location Based Services The race to leverage location based services
  • 21. Mobile Social Networking Making mobile more social
  • 28. Always Measure Facebook can be a very effective platform to develop engaging and innovative campaigns. However, it is always critical you measure your campaigns. • Number of fans for your brand pages • Number of brand mentions on walls • Number of news updates x fans  Ad impressions • Number of discussion topics • Number of wall posts on brandpage • Number of wallposts (measured by Lexicon) • Number and tone of reviews posted • Amount of content or offers shared • Video views • Click through rates for advertisements • Number of contest entries • Number of applications downloaded • Offline actions driven by coupons or special offers • Web traffic generated
  • 29. Putting it Together Marketing in a Social World is about People. Look for ways to connect and engage
  • 30. Final Thought Every industry and vertical is going to be re- though in a social way. The real disruption is about people redesigning these social spaces. Social spaces will become the containers for business, home and play
  • 32. Digital Jungle Fast Facts •  Socially Led, digital marketing specialists •  Global reach •  Offices in Beijing, Shanghai, Hong Kong, Sydney •  Spun out of SinoTech Group in 2011
  • 33. World Class Digital Marketing Experience •  Delivering digital strategy and execution services: –  Customer and competitor insight –  Digital strategy –  Social Media Marketing –  Search Engine Marketing –  Affiliate Marketing –  Media Buying •  We work for global and domestic organisations, across various market sectors, helping our clients: –  Engage with their key audiences –  Transform their business –  Maximise growthMarketing
  • 34. Our Commitment The mission of Digital Jungle is to help our clients improve their business position and gain real value from their digital marketing investments Through our expertise in social media digital marketing programs and the application of search, affiliate and online marketing, we commit to: • Driving incremental direct revenue Dr Matt McDougall, CEO, Digital Jungle • Generating ROI unrivaled by traditional media • Protecting your online reputation • Increasing your market share over your competitors • Building your brand awareness We look forward to working with you.
  • 35. Thank You! Dr Mathew McDougall| matt@digitaljungle.com.cn Follow on Twitter Email @digitaljunglecn info@digitaljungle.com.cn Connect on Linkedin Presentations on SlideShare www.linkedin.com/company/digital- www.slideshare.net/digitaljungle jungle Community on Facebook Website www.facebook.com/digitaljungle www.digitaljungle.com.cn