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DHC/Google	
  2013	
  	
  
Execu3ve	
  Landscape	
  Study	
  

1	
  
Digital	
  Health	
  Coali.on	
  2013	
  Execu.ve	
  Landscape	
  Study	
  
The	
  Voice	
  of	
  the	
  DHC	
  Membership	
  

q  Feedback gathered in
September/October 2013
q  Online survey sent to invited
members/organizations
q  Responses from a total of 60
members/organizations
q  Survey topics included digital,
online video, mobile, and change
management/innovation

2	
  
Digital	
  Health	
  Coali.on	
  2013	
  Execu.ve	
  Landscape	
  Study	
  
Invita.ons	
  Went	
  to	
  Members	
  at	
  the	
  Following	
  Organiza.ons	
  

q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 

WebMD
JUICE Pharma
Google
Chandler Chicco
Physicians Interactive
Greater Than One
Klick
Digital Insights Group
CMPI
Arnold Friede & Associates
MDM
PPC
CHC
SPM
pathForward
Roche
Lilly
Sanofi
AZ
GSK
Roche Diagnostics
JNJ
Galderma
GE
Inventiv
Velocidi

q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 

Doximity
E-Healthcare
M3
Twitter
Manhattan Research
Roska
CMI Media
QualityHealth
Havas
Digitas
InTouch
Siren
Digitas
GA Communications
Heartbeat
QuantiaMD
HealthDay
MePlusYou
comScore
SAS
ListenLogic
The Futures Company
Palio
Semantelli
IO Media
Pfizer
PAAB

q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 
q 

Lundbeck
Novo
Novartis
Daichi-Sankyo
Takeda (Millenium)
Hologic
Boston Scientific
Abbott
Genentech
Gilead
Shire
Biogen
Eisai
Bayer
Amgen
CSL Behring
BI
Optimer
Astellas
MedImmune
Siemens
UCB
SocialQI
Evolution Road
Virsci
WEGO
Hale Advisors

3	
  
For	
  More	
  Informa.on…	
  

DHC/Google 2013 Executive
Landscape Study
www.digitalhealthcoalition.org
To request specific questions or
slides please submit your request to
info@digitalhealthcoalition.org

4	
  
Digital	
  Landscape	
  

5	
  
How	
  would	
  you	
  describe	
  the	
  pharmaceu3cal	
  and	
  device	
  industry's	
  use	
  of	
  the	
  following	
  tac3cs	
  as	
  
compared	
  with	
  other	
  industries	
  today	
  -­‐	
  for	
  adver3sing	
  and/or	
  marke3ng	
  purposes.	
  	
  
se	
  of	
  digital	
  overall,	
  how	
  
a.	
  With	
  respect	
  to	
  the	
  uhe	
  pharmaceu3cal	
  and	
  device	
  
would	
  you	
  describe	
  t
industry	
  compared	
  with	
  other	
  industries	
  today?	
  

24%	
  

7%	
  

24%	
  
45%	
  

espect	
   o	
  t
edia,	
  how	
  
b.	
   With	
  rescribe	
  tthe	
  he	
  use	
  of	
  social	
  mnd	
  device	
  iwould	
  
you	
  d
pharmaceu3cal	
  a
ndustry	
  
compared	
  with	
  others	
  with	
  other	
  industries	
  today?	
  

We	
  are	
  very	
  far	
  behind	
  
others	
  
We	
  are	
  slightly	
  behind	
  
others	
  
We	
  like	
  to	
  think	
  we	
  are	
  
"just	
  average"	
  
We	
  are	
  slightly	
  ahead	
  of	
  
others	
  

29%	
  

We	
  are	
  very	
  far	
  behind	
  
others	
  

5%	
   2%	
  

We	
  are	
  slightly	
  behind	
  
others	
  

64%	
  

We	
  like	
  to	
  think	
  we	
  are	
  
"just	
  average"	
  
We	
  are	
  slightly	
  ahead	
  of	
  
others	
  

We	
  are	
  very	
  far	
  ahead	
  of	
  
others	
  

We	
  are	
  very	
  far	
  ahead	
  of	
  
others	
  

Don’t	
  know	
  

Don’t	
  know	
  

6	
  
How	
  would	
  you	
  describe	
  the	
  pharmaceu3cal	
  and	
  device	
  industry's	
  use	
  of	
  the	
  following	
  tac3cs	
  as	
  
compared	
  with	
  other	
  industries	
  today	
  -­‐	
  for	
  adver3sing	
  and/or	
  marke3ng	
  purposes.	
  	
  
se	
  of	
  mobile	
  overall,	
  how	
  
r
to	
  t
online	
  video	
  overall,	
  
c.	
   With	
  respect	
  to	
  the	
  uhe	
  pharmaceu3cal	
  and	
  device	
   d.	
  With	
  wespect	
  ou	
  dhe	
  use	
  otf	
  he	
  pharmaceu3cal	
  and	
  
would	
  you	
  describe	
  t
how	
   ould	
  y
escribe	
  
industry	
  compared	
  with	
  others	
  with	
  other	
  
industries	
  today?	
  

15%	
  

4%	
  

45%	
  

We	
  are	
  very	
  far	
  behind	
  
others	
  

36%	
  

We	
  are	
  slightly	
  behind	
  
others	
  
We	
  like	
  to	
  think	
  we	
  are	
  
"just	
  average"	
  
We	
  are	
  slightly	
  ahead	
  of	
  
others	
  

device	
  industry	
  compared	
  with	
  others	
  with	
  other	
  
industries	
  today?	
  

7%	
  2%	
  
35%	
  

31%	
  

We	
  are	
  very	
  far	
  behind	
  
others	
  

25%	
  

We	
  are	
  slightly	
  behind	
  
others	
  
We	
  like	
  to	
  think	
  we	
  are	
  
"just	
  average"	
  
We	
  are	
  slightly	
  ahead	
  of	
  
others	
  

We	
  are	
  very	
  far	
  ahead	
  of	
  
others	
  

We	
  are	
  very	
  far	
  ahead	
  of	
  
others	
  

Don’t	
  know	
  

Don’t	
  know	
  

7	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  HEALTH	
  PROFESSIONALS?	
  	
  

a.	
   Social	
  media	
  for	
  health	
  professionals	
  
4%	
  

49%	
  

2%	
  
45%	
  

b.	
   Mobile	
  content	
  for	
  smartphones	
  for	
  professionals	
  	
  

Decrease	
  

Decrease	
  

26%	
  

Stay	
  the	
  
same	
  
Increase	
  

74%	
  

Increase	
  

Don’t	
  know	
  

c.	
  Mobile	
  content	
  for	
  tablets	
  for	
  professionals	
  
Decrease	
  

22%	
  
78%	
  

Don’t	
  know	
  

d.	
   Mobile	
  display	
  adver3sing	
  for	
  health	
  professionals	
  	
  
8%	
  

6%	
  

Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  

Stay	
  the	
  
same	
  

41%	
  

Decrease	
  
Stay	
  the	
  
same	
  

45%	
  

Increase	
  
Don’t	
  know	
  
8	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  HEALTH	
  PROFESSIONALS?	
  	
  

e.	
  Mobile	
  video	
  adver3sing	
  for	
  health	
  professionals	
  	
   f.	
   Product	
  websites	
  (brand.com)	
  for	
  health	
  professionals	
  	
  
11%	
  

31%	
  

4%	
  

2%	
  

Decrease	
  

22%	
  

Stay	
  the	
  
same	
  

54%	
  

6%	
  

Increase	
  

Stay	
  the	
  
same	
  

70%	
  

Don’t	
  know	
  

g.	
  

Professional	
  video	
  (intended	
  for	
  health	
  
professionals)	
  for	
  branded	
  products	
  	
  

4%	
  

45%	
  

2%	
  

49%	
  

Decrease	
  

Don’t	
  know	
  

Increase	
  
Don’t	
  know	
  

h.	
  

Professional	
  video	
  (intended	
  for	
  health	
  
professionals)	
  for	
  educa3on	
  and	
  outreach	
  	
  

2%	
  

55%	
  

4%	
  

Decrease	
  

39%	
  

Stay	
  the	
  
same	
  
Increase	
  

Decrease	
  

Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  
9	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  HEALTH	
  PROFESSIONALS?	
  	
  

i.	
   Online	
  video	
  adver3sing	
  for	
  health	
  professionals	
  	
   j.	
   Display	
  adver3sing	
  for	
  physicians/professionals	
  	
  
8%	
  

33%	
  

2%	
  

8%	
  

Decrease	
  

14%	
  

25%	
  

Stay	
  the	
  
same	
  

57%	
  

Stay	
  the	
  
same	
  

Increase	
  

53%	
  

Don’t	
  know	
  

k.	
  

Paid	
  search	
  for	
  physicians/professionals	
  	
  

4%	
  

Decrease	
  

37%	
  
55%	
  

4%	
  

Don’t	
  know	
  

Increase	
  
Don’t	
  know	
  

l.	
  

Search	
  op3miza3on	
  strategies	
  for	
  health	
  
professional	
  content	
  	
  

4%	
  

Stay	
  the	
  
same	
  
Increase	
  

Decrease	
  

Decrease	
  

35%	
  
61%	
  

Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  
10	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  HEALTH	
  PROFESSIONALS?	
  	
  

m.	
  

Mobile	
  Apps	
  for	
  Health	
  professionals	
  

6%	
  
33%	
  
61%	
  

Decrease	
  
Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  

n.	
  

Email	
  Marke3ng	
  for	
  Health	
  professionals	
  

4%	
  

43%	
  

12%	
  

Decrease	
  
Stay	
  the	
  
same	
  

41%	
  

Increase	
  
Don’t	
  know	
  

11	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  CONSUMERS?	
  
Social	
  media	
  for	
  consumers	
  

8%	
  

4%	
  
28%	
  

8%	
  
Decrease	
  

Don’t	
  know	
  

Mobile	
  content	
  for	
  tablets	
  for	
  consumers	
  

8%	
  

2%	
  

Decrease	
  

37%	
  
53%	
  

25%	
  

Stay	
  the	
  same	
  
Increase	
  

61%	
  

Mobile	
  content	
  for	
  smartphones	
  for	
  consumers	
  

Don’t	
  know	
  

Stay	
  the	
  same	
  
Increase	
  

67%	
  

Don’t	
  know	
  

Mobile	
  display	
  adver3sing	
  for	
  consumers	
  

Stay	
  the	
  
same	
  
Increase	
  

Decrease	
  

12%	
  

2%	
  
43%	
  

43%	
  

Decrease	
  
Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  
12	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  CONSUMERS?	
  
Mobile	
  video	
  adver3sing	
  for	
  consumers	
  

12%	
  

37%	
  

2%	
  

49%	
  

Product	
  websites	
  (brand.com)	
  for	
  consumers	
  

Decrease	
  

4%	
  

Stay	
  the	
  
same	
  

27%	
  

Increase	
  

6%	
  

Stay	
  the	
  
same	
  

63%	
  

Don’t	
  know	
  
Disease	
  or	
  unbranded	
  websites	
  	
  (disease.com)	
  
	
  for	
  consumers	
  

4%	
  

10%	
  

Decrease	
  

47%	
  

Increase	
  
Don’t	
  know	
  

Increase	
  
Don’t	
  know	
  

Consumer	
  video	
  for	
  branded	
  products	
  

8%	
  

55%	
  

6%	
  

Decrease	
  

31%	
  

Stay	
  the	
  
same	
  

39%	
  

Decrease	
  

Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  
13	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  CONSUMERS?	
  
Consumer	
  video	
  for	
  disease	
  educa3on	
  and	
  outreach	
  

7%	
  

4%	
  

Decrease	
  

23%	
  

Online	
  video	
  adver3sing	
  for	
  consumers	
  

Stay	
  the	
  
same	
  
Increase	
  

66%	
  

10%	
  

2%	
  

Decrease	
  

35%	
  

Stay	
  the	
  
same	
  

53%	
  

Increase	
  

Don’t	
  know	
  
Online	
  communi3es	
  for	
  consumers	
  with	
  	
  
specific	
  condi3ons	
  

8%	
   0%	
  

Decrease	
  

41%	
  
51%	
  

Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  

Don’t	
  know	
  
Display	
  adver3sing	
  for	
  consumers	
  

6%	
  

12%	
  

Decrease	
  
Stay	
  the	
  
same	
  

37%	
  
45%	
  

Increase	
  
Don’t	
  know	
  
14	
  
How	
  do	
  you	
  project	
  your	
  budget	
  alloca3on	
  (or	
  the	
  alloca3on	
  of	
  your	
  clients)	
  will	
  change	
  for	
  the	
  following	
  
strategies	
  and	
  tac3cs	
  over	
  the	
  next	
  12	
  months,	
  with	
  the	
  respect	
  to	
  marke3ng	
  to	
  CONSUMERS?	
  
Paid	
  search	
  for	
  consumers	
  

6%	
  

2%	
  

Decrease	
  

37%	
  

Search	
  op3miza3on	
  strategies	
  for	
  consumers	
  

Stay	
  the	
  
same	
  

55%	
  

Increase	
  

4%	
  
39%	
  
57%	
  

48%	
  

2%	
  

Decrease	
  

33%	
  

17%	
  

Stay	
  the	
  
same	
  
Increase	
  
Don’t	
  know	
  

Stay	
  the	
  
same	
  
Increase	
  

Don’t	
  know	
  
Mobile	
  apps	
  for	
  consumers	
  

Decrease	
  

Don’t	
  know	
  
Email marketing for consumers	
  

6%	
  

39%	
  

16%	
  

Decrease	
  
Stay	
  the	
  
same	
  

39%	
  

Increase	
  
Don’t	
  know	
  
15	
  
Please	
  rank	
  the	
  following	
  PROFESSIONAL	
  strategies	
  and	
  tac3cs	
  from	
  high	
  to	
  low	
  based	
  on	
  their	
  
expected	
  ROI	
  over	
  the	
  next	
  12	
  months?	
  For	
  example,	
  if	
  social	
  media	
  for	
  health	
  professionals	
  had	
  the	
  
highest	
  expected	
  ROI	
  it	
  would	
  rank	
  1	
  ...	
  if	
  it	
  had	
  the	
  lowest	
  expected	
  ROI	
  it	
  would	
  be	
  last	
  on	
  the	
  list. 	
  
.

450	
  
400	
  
350	
  

Total	
  Score	
  

300	
  
250	
  
200	
  
150	
  
100	
  
50	
  
0	
  

16	
  
Please	
  rank	
  the	
  following	
  CONSUMER	
  strategies	
  and	
  tac3cs	
  from	
  high	
  to	
  low	
  based	
  on	
  their	
  expected	
  
ROI	
  over	
  the	
  next	
  12	
  months?	
  For	
  example,	
  if	
  social	
  media	
  for	
  consumers	
  had	
  the	
  highest	
  expected	
  
ROI	
  it	
  would	
  rank	
  1	
  ...	
  if	
  it	
  had	
  the	
  lowest	
  expected	
  ROI	
  it	
  would	
  be	
  last	
  on	
  the	
  list.	
  	
  

500	
  
450	
  
400	
  
350	
  

Total	
  Score	
  

300	
  
250	
  
200	
  
150	
  
100	
  
50	
  
0	
  

17	
  
Online	
  Video	
  

18	
  
In	
  this	
  sec3on,	
  the	
  term	
  "online	
  video"	
  will	
  be	
  used	
  to	
  describe	
  the	
  broad	
  category	
  of	
  online	
  video	
  
(marke3ng,	
  adver3sing,	
  content,	
  etc.)	
  unless	
  specified	
  otherwise	
  in	
  the	
  individual	
  ques3on.	
  Using	
  a	
  
scale	
  of	
  1	
  to	
  10,	
  please	
  state	
  how	
  important	
  online	
  video	
  is	
  to	
  your	
  organiza3on.	
  	
  1	
  meaning	
  "not	
  at	
  all	
  
important"	
  and	
  10	
  meaning	
  "very	
  important":	
  

Not	
  at	
  all	
  important	
  
2	
  
How	
  important	
  is	
  online	
  video	
  
(overall	
  including	
  content,	
  
adver3sing,	
  etc.)	
  to	
  the	
  success	
  
of	
  your	
  adver3sing	
  or	
  marke3ng	
  
goals?	
  	
  

3	
  
4	
  
5	
  
6	
  
7	
  
8	
  

0%	
   20%	
   40%	
   60%	
   80%	
  100%	
  

9	
  

19	
  
Using	
  a	
  scale	
  of	
  1	
  to	
  10,	
  please	
  state	
  whether	
  you	
  disagree	
  or	
  agree	
  with	
  the	
  following	
  
statement.	
  1	
  meaning	
  "strongly	
  disagree"	
  and	
  10	
  meaning	
  "strongly	
  agree":	
  

Online	
  video	
  adver3sing	
  provides	
  brands	
  and	
  
marketers	
  beber	
  targeted	
  compared	
  to	
  TV	
  
adver3sing	
  

Strongly	
  Disagree	
  
2	
  

Online	
  video	
  will	
  take	
  budget	
  from	
  tradi3onal	
  
TV	
  adver3sing	
  in	
  my	
  company	
  in	
  the	
  near	
  
future	
  (next	
  12	
  months)	
  

3	
  
4	
  
5	
  

Online	
  video	
  has	
  already	
  taken	
  budget	
  from	
  
tradi3onal	
  TV	
  adver3sing	
  in	
  my	
  company	
  (past	
  
12	
  months)	
  

6	
  
7	
  

A	
  benefit	
  of	
  buying	
  online	
  video	
  adver3sing	
  is	
  
the	
  pricing	
  efficiency	
  compared	
  to	
  tradi3onal	
  
offline	
  channel	
  

8	
  
9	
  
10	
  

Online	
  video	
  allows	
  smaller	
  brands	
  (under	
  $1	
  
billion	
  in	
  sales)	
  an	
  op3on	
  when	
  TV	
  adver3sing	
  
is	
  not	
  possible	
  	
  

Don’t	
  Know	
  
0%	
   10%	
   20%	
   30%	
   40%	
   50%	
   60%	
   70%	
   80%	
   90%	
  100%	
  

20	
  
Which	
  of	
  the	
  below	
  placorms	
  are	
  you	
  currently	
  using	
  for	
  adver3sing	
  or	
  marke3ng	
  to	
  
HCPs	
  and/or	
  consumers?	
  	
  
YOUTUBE	
  

18%	
  

HULU	
  
Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  

31%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  

42%	
  
40%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  

66%	
  

Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  

3%	
  

Do	
  not	
  use	
  

Do	
  not	
  use	
  

VIMEO	
  

3%	
  

67%	
  

19%	
  

11%	
  

Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  

MEDSCAPE	
  
Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  
Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  
Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  
Do	
  not	
  use	
  

19%	
  
5%	
  
5%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  
Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  

71%	
  

Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  
Do	
  not	
  use	
  

21	
  
Which	
  of	
  the	
  below	
  placorms	
  are	
  you	
  currently	
  using	
  for	
  adver3sing	
  or	
  marke3ng	
  to	
  
HCPs	
  and/or	
  consumers?	
  	
  
Quna3aMD	
  

SERMO	
  
Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  

40%	
  
60%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  

37%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  

60%	
  

Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  

3%	
  

Do	
  not	
  use	
  

EVERYDAY	
  HEALTH	
  

3%	
  
39%	
  

45%	
  

Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  
Do	
  not	
  use	
  

WebMD	
  

8%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  

23%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  
Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  

13%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  

Do	
  not	
  use	
  

49%	
  
21%	
  

Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  HCPs	
  
Use	
  for	
  Adver.sing/
Marke.ng	
  to	
  
Consumers	
  
Use	
  for	
  BOTH	
  
Consumers	
  and	
  
HCPs	
  
Do	
  not	
  use	
  

22	
  
How	
  are	
  you	
  using	
  YouTube	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  
Educa3onal,	
  pa3ent	
  communi3es	
  
Adver3sing	
  	
  Educa3on	
  	
  Mechanism	
  
of	
  disease	
  	
  Mechanism	
  of	
  ac3on	
  	
  
Tes3monial	
  	
  
As	
  part	
  of	
  content	
  marke3ng	
  strategy	
  
Brand	
  channels	
  
Branded	
  YouTube	
  channel	
  for	
  a	
  
specific	
  disease	
  state/treatment	
  	
  
(1	
  live	
  and	
  1	
  in	
  development)	
  
Branded	
  YouTube	
  channels

	
  	
  

Branded	
  and	
  non	
  branded	
  content	
  
Consumer	
  and	
  HCP	
  Display	
  adver3sing	
  
and	
  user	
  and	
  brand	
  channels	
  	
  
Disease	
  educa3on.	
  Mechanism	
  of	
  ac3on	
  
of	
  disease.	
  Science.	
  	
  
Tes3monial.	
  General	
  awareness.	
  	
  

Informa3onal/	
  Disease	
  State	
  Awareness	
  Videos	
  
Loading	
  campaign	
  videos	
  as	
  well	
  as	
  disease	
  
state	
  content
	
  	
  
Pa3ent	
  tes3monials,	
  MOAs,	
  health	
  related	
  
content	
  
Pa3ent	
  videos

	
  	
  

Targeted	
  Pre-­‐roll	
  
branded	
  &	
  unbranded	
  for	
  HCPs	
  and	
  consumers	
  
branded	
  channel	
  
channel	
  
crea3ng	
  a	
  network	
  for	
  individual	
  
channels	
  for	
  each	
  franchise/brand	
  or	
  
product	
  
part	
  of	
  several	
  major	
  campaigns	
  
23	
  
How	
  are	
  you	
  using	
  HULU	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  	
  

Digital	
  TV	
  extension	
  to	
  consumers	
  	
  
Display/video	
  ads	
  
Paid	
  adver.sing	
  
Targeted	
  Pre-­‐roll	
  
Video	
  assets	
  
Part	
  of	
  some	
  major	
  campaigns	
  

24	
  
How	
  are	
  you	
  using	
  VIMEO	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  	
  

Pa.ent	
  videos-­‐	
  
marke.ng	
  
Video	
  pos.ngs	
  for	
  
Blogger	
  outreach	
  

As	
  part	
  of	
  content	
  
marke.ng	
  strategy	
  

To	
  	
  stream	
  videos	
  on	
  our	
  
sites	
  -­‐	
  pa.ent	
  

hos.ng	
  videos	
  that	
  are	
  placed	
  on	
  brand	
  websites	
  
websites	
  

part	
  of	
  a	
  few	
  campaigns	
  

25	
  
How	
  are	
  you	
  using	
  Medscape	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  

Adver3sing	
  
Adver3sing.	
  	
  	
  Non-­‐promo3onal	
  
independent	
  educa3on	
  grants	
  (not	
  
marke3ng	
  per	
  se)	
  
All	
  opportuni3es	
  
Both	
  
Branded	
  and	
  non	
  Branded	
  campaigns	
  
CME,	
  eDetailing	
  
Display	
  adver3sing	
  

Mul3ple	
  Ways	
  -­‐	
  standard	
  banner	
  
adver3sing;	
  point	
  of	
  care	
  outreach;	
  
conference	
  coverage	
  etc.	
  	
  	
  
Sponsored	
  content	
  on	
  web	
  pages	
  and	
  email	
  
branded	
  for	
  HCPs	
  
consumer	
  marke3ng	
  
edetailing	
  and	
  promo3on	
  

Display/	
  Info	
  sites/eMail	
  marke3ng/CPA	
  
HCP	
  branded	
  site	
  

mostly	
  media,	
  not	
  content	
  

Display/	
  Info	
  sites/eMail	
  marke3ng/CPA	
  

product	
  microsite	
  

Infosite	
  and	
  condi3on	
  road	
  blocking	
  

part	
  of	
  most	
  HCP	
  campaigns	
  
sponsorships	
  

Medical	
  educa3on	
  

26	
  
How	
  are	
  you	
  using	
  Quna3aMD	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  

Adver.sing	
  
Closed	
  network	
  
Display	
  
Engaging	
  HCPs,	
  games	
  
Sponsored	
  disease	
  areas	
  
part	
  of	
  a	
  few	
  HCP	
  campaigns	
  

27	
  
How	
  are	
  you	
  using	
  Sermo	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  	
  

Market	
  research	
  

Social	
  listening	
  and	
  
messaging	
  program	
  

Market	
  research,	
  sponsored	
  educa.onal	
  areas	
  
Med-­‐Live	
  surveys	
  
Use	
  as	
  feedback	
  
channel	
  

mostly	
  sponsorships	
  
part	
  of	
  some	
  HCP	
  campaigns,	
  
(and	
  many	
  campaigns	
  as	
  a	
  
research	
  tool)	
  

28	
  
How	
  are	
  you	
  using	
  Everyday	
  Health	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  	
  

Adver.sing	
  

Adver.sing,	
  
consumer	
  research	
  

mostly	
  
media	
  

Display	
  
Display	
  and	
  
targeted	
  ads	
  

consumer	
  
channel	
  

SEO	
  
crea.on	
  

Display	
  
adver.sing	
  

sponsorships	
  
U.lizing	
  the	
  EDH	
  
network	
  for	
  
extended	
  reach	
  
to	
  consumer	
  
target	
  

part	
  of	
  most	
  
major	
  consumer	
  
campaigns	
  	
  

29	
  
How	
  are	
  you	
  using	
  WebMD	
  for	
  adver3sing	
  and/or	
  marke3ng	
  efforts?	
  	
  

Adver.sing	
  
Adver.sing	
  	
  Pa.ent	
  educa.on	
  	
  
Sponsored	
  sites	
  and	
  content	
  
All	
  channels	
  
Branding	
  
Condi.on	
  and	
  Brand	
  Awareness	
  
Promo.ons	
  and	
  Sponsorships	
  to	
  
Pa.ent	
  and	
  Caregiver	
  targets	
  
Display	
  
Display	
  ads	
  
Display	
  adver.sing	
  
Sponsorships	
  

Display/Info	
  site/email	
  
marke.ng/CPA	
  
General	
  pa.ent	
  educa.on	
  	
  
Awareness	
  	
  Adver.sing	
  
HCP	
  &	
  consumer	
  
marke.ng	
  mix	
  	
  	
  
Sponsored	
  content	
  on	
  
web	
  pages	
  and	
  email	
  
mostly	
  media,	
  some	
  content	
  
part	
  of	
  most	
  major	
  
consumer	
  campaigns	
  
product	
  microsite	
  
promo.onal	
  and	
  
educa.onal	
  

30	
  
Which	
  of	
  the	
  following	
  is	
  a	
  concern	
  or	
  challenge	
  within	
  your	
  organiza3on	
  related	
  to	
  
online	
  video	
  today?	
  (please	
  check	
  all	
  that	
  apply)	
  	
  
70%	
  
60%	
  
50%	
  
40%	
  
30%	
  
20%	
  
10%	
  

60%	
  

54%	
  
51%	
  
49%	
  

51%	
  
43%	
  

34%	
  
29%	
  
17%	
  

37%	
  
31%	
  
26%	
  
23%	
  
20%	
  
17%	
  
14%	
  
6%	
   9%	
  

0%	
  

31	
  
How	
  do	
  you	
  How	
  do	
  you	
  measure	
  the	
  success	
  of	
  your	
  online	
  video	
  projects	
  and	
  
campaigns?	
  	
  

80%	
  
70%	
  

71%	
  

66%	
  

63%	
  

60%	
  
50%	
  
40%	
  
30%	
  

29%	
  

71%	
  
54%	
  

46%	
  

34%	
  

20%	
  
10%	
  

6%	
  

11%	
  

0%	
  

32	
  
How	
  important	
  is	
  na3ve	
  OR	
  contextual	
  ad	
  placement	
  within	
  online	
  video	
  to	
  your	
  
organiza3on	
  in	
  2013?	
  For	
  example,	
  placing	
  online	
  video	
  adver3sing	
  for	
  a	
  product	
  for	
  RA	
  
within	
  content	
  about	
  RA.	
  	
  
50%	
  

44%	
  

45%	
  
40%	
  
35%	
  
30%	
  

21%	
  

25%	
  
20%	
  
15%	
  
10%	
  

12%	
  

9%	
  

15%	
  

5%	
  
0%	
  
a.	
  Not	
  at	
  all	
  
important	
  

b.	
  Somewhat	
  
important	
  

c.	
  Not	
  sure	
  

d.	
  Somewhat	
   e.	
  Very	
  important	
  
important	
  

33	
  
How	
  would	
  you	
  compare	
  the	
  effec3veness	
  of	
  online	
  video	
  adver3sing	
  versus	
  television	
  
adver3sing	
  today?	
  	
  

60%	
  

49%	
  

50%	
  
40%	
  
30%	
  

21%	
  

21%	
  

20%	
  
10%	
  
0%	
  

9%	
  
0%	
  
a.	
  Much	
  less	
  
effec.ve	
  

b.	
  Somewhat	
  
less	
  effec.ve	
  

c.	
  As	
  effec.ve	
  

d.	
  Somewhat	
   e.	
  Much	
  more	
  
more	
  effec.ve	
  
effec.ve	
  	
  

34	
  
Which	
  aspects	
  of	
  online	
  video	
  adver3sing	
  do	
  you	
  find	
  beneficial?	
  	
  
(please	
  check	
  all	
  that	
  apply)	
  
100%	
  
90%	
  

88%	
  

80%	
  

70%	
  

70%	
  
60%	
  

52%	
  

52%	
  

55%	
  

50%	
  
40%	
  
30%	
  

18%	
  

20%	
  

3%	
  

10%	
  
0%	
  
Targe.ng	
   Reach	
  
capabili.es	
  

Price	
  
Ad	
  unit	
   Engaging	
  
cost	
  
None	
  of	
  
rela.ve	
  to	
   formats	
   Formats	
   efficiencies	
   the	
  above	
  
TV	
  

35	
  
Do	
  you	
  consider	
  online	
  video	
  adver3sing	
  to	
  be	
  less	
  effec3ve,	
  the	
  same	
  (neutral)	
  or	
  more	
  
effec3ve	
  than	
  the	
  following	
  forms	
  of	
  adver3sing?	
  	
  
DISPLAY	
  

Less	
  effec.ve	
  
than	
  online	
  video	
  

24%	
  
24%	
  

TELEVISION	
  

52%	
  

24%	
  

Same	
  Neutral	
  
More	
  effec.ve	
  
than	
  online	
  video	
  

36%	
  

40%	
  

Less	
  effec.ve	
  
than	
  online	
  video	
  
Same	
  Neutral	
  
More	
  effec.ve	
  
than	
  online	
  video	
  

36	
  
Do	
  you	
  consider	
  online	
  video	
  adver3sing	
  to	
  be	
  less	
  effec3ve,	
  the	
  same	
  (neutral)	
  or	
  more	
  
effec3ve	
  than	
  the	
  following	
  forms	
  of	
  adver3sing?	
  	
  
SEARCH	
  

SOCIAL	
  MEDIA	
  

27%	
  

27%	
  

46%	
  

Less	
  effec.ve	
  
than	
  online	
  
video	
  
Same	
  Neutral	
  

49%	
  

27%	
  
24%	
  

More	
  effec.ve	
  
than	
  online	
  
video	
  

Less	
  effec.ve	
  
than	
  online	
  
video	
  
Same	
  Neutral	
  

More	
  effec.ve	
  
than	
  online	
  
video	
  

DIRECT	
  RESPONSE	
  

18%	
  
33%	
  
49%	
  

Less	
  effec.ve	
  
than	
  online	
  
video	
  
Same	
  Neutral	
  

More	
  effec.ve	
  
than	
  online	
  
video	
  

37	
  
Mobile	
  Media	
  

38	
  
In	
  this	
  sec3on,	
  the	
  term	
  "mobile"	
  and	
  "mobile	
  media"	
  will	
  be	
  used	
  to	
  describe	
  the	
  use	
  
of	
  devices	
  beyond	
  the	
  desktop	
  –	
  a	
  broad	
  category	
  of	
  portable	
  devices.	
  Given	
  the	
  vast	
  
majority	
  of	
  the	
  mobile	
  experience	
  happens	
  on	
  smartphones	
  and	
  tablets	
  today,	
  please	
  
think	
  of	
  these	
  devices	
  for	
  context.	
  On	
  a	
  scale	
  of	
  1	
  to	
  10,	
  where	
  1	
  is	
  the	
  worst	
  possible	
  
strategy	
  and	
  10	
  is	
  the	
  best	
  possible	
  strategy,	
  how	
  would	
  you	
  rate	
  the	
  following.	
  

Worst	
  Possible	
  Strategy	
  
2	
  
3	
  
4	
  

The	
  overall	
  strategy	
  and	
  
approach	
  of	
  the	
  
pharmaceu3cal	
  and	
  device	
  
industry	
  towards	
  mobile	
  

5	
  
6	
  
7	
  
8	
  
9	
  
Best	
  Possible	
  Strategy	
  
0%	
   20%	
   40%	
   60%	
   80%	
   100%	
  
39	
  
Which	
  of	
  the	
  following	
  mobile	
  "apps"	
  have	
  you	
  implemented	
  in	
  the	
  past	
  12	
  months,	
  as	
  
a	
  part	
  of	
  a	
  marke3ng	
  or	
  branding	
  campaign?	
  

70%	
  
60%	
  
50%	
  
40%	
  
30%	
  
20%	
  
10%	
  
0%	
  

63%	
  

50%	
  
13%	
  

19%	
  

44%	
  
13%	
  

6%	
  

40	
  
Using	
  a	
  scale	
  from	
  1	
  to	
  10,	
  please	
  state	
  whether	
  you	
  disagree	
  or	
  agree	
  with	
  the	
  
following	
  statements.	
  1	
  meaning	
  "strongly	
  disagree"	
  and	
  10	
  meaning	
  "strongly	
  agree":	
  

Strongly	
  disagree	
  

2	
  

3	
  

4	
  

5	
  

6	
  

7	
  

8	
  

9	
  

Strongly	
  agree	
  

We	
  see	
  significant	
  poten3al	
  for	
  online	
  video	
  adver3sing	
  on	
  
mobile	
  placorms	
  	
  
We	
  are	
  shiking	
  our	
  tradi3onal	
  media	
  budgets	
  towards	
  
mobile	
  placorms	
  for	
  consumers	
  
We	
  are	
  shiking	
  our	
  tradi3onal	
  media	
  budgets	
  towards	
  
mobile	
  placorms	
  for	
  physicians	
  
The	
  lack	
  of	
  regulatory	
  standards	
  specific	
  to	
  mobile	
  
adver3sing	
  for	
  regulated	
  products	
  has	
  limited	
  our	
  
investment	
  to	
  date	
  
The	
  lack	
  of	
  network	
  standards	
  (format,	
  specs)	
  specific	
  to	
  
mobile	
  adver3sing	
  has	
  limited	
  our	
  investment	
  to	
  date	
  

0%	
   10%	
   20%	
   30%	
   40%	
   50%	
   60%	
   70%	
   80%	
   90%	
  100%	
  

41	
  
How	
  important	
  is	
  video	
  to	
  your	
  mobile	
  strategy	
  in	
  2013?	
  

9%	
  
18%	
  
35%	
  

Not	
  at	
  all	
  important	
  

20%	
  
18%	
  

Somewhat	
  important	
  
Not	
  Sure	
  
Somewhat	
  important	
  
Very	
  important	
  

42	
  
How	
  important	
  will	
  video	
  be	
  to	
  your	
  mobile	
  strategy	
  in	
  2014?	
  

12%	
  

9%	
  
17%	
  

47%	
  

15%	
  

Not	
  at	
  all	
  important	
  
Somewhat	
  important	
  
Not	
  Sure	
  
Somewhat	
  important	
  
Very	
  important	
  

43	
  
Change	
  Management	
  

44	
  
As	
  digital	
  marke3ng	
  strategies	
  become	
  more	
  prevalent,	
  how	
  have	
  your	
  regulatory	
  
departments	
  and/or	
  commibees	
  shiked	
  to	
  accommodate	
  these	
  approval	
  processes,	
  
given	
  this	
  shik	
  towards	
  digital-­‐centric	
  marke3ng	
  efforts?	
  

Learn	
  more	
  about	
  it.	
  Watch	
  for	
  OPDP	
  
Lehers	
  to	
  set	
  examples	
  
Limited	
  educa.on	
  of	
  review	
  teams	
  
No	
  
No	
  shii	
  at	
  all	
  
The	
  shii	
  is	
  occurring	
  but	
  the	
  rate	
  of	
  
change	
  is	
  not	
  quick	
  enough	
  

Heavy	
  collabora.on.,	
  strong	
  partnership	
  
The	
  digital	
  team	
  leads	
  educa.on	
  
sessions	
  discussing	
  new	
  plakorms	
  and	
  
how	
  regulatory	
  can	
  be	
  involved	
  
For	
  the	
  most	
  part,	
  embraced	
  the	
  new	
  trends;	
  
done	
  their	
  best	
  to	
  keep	
  current	
  with	
  FDA	
  trends,	
  
best	
  prac.ces,	
  and	
  created	
  SOPs	
  to	
  accommodate	
  
for	
  new	
  plakorms	
  

being	
  involved	
  from	
  the	
  beginning	
  not	
  
as	
  an	
  approval	
  process	
  

Ac.vely	
  shaping	
  solu.ons	
  now	
  versus	
  just	
  
regula.ng...strong	
  partnership	
  with	
  digital	
  
marke.ng	
  team	
  

helpful,	
  detailed	
  oriented	
  to	
  understand	
  

they	
  have	
  moderately	
  shiied	
  

45	
  
How	
  would	
  you	
  describe	
  how	
  your	
  organiza3on	
  is	
  structured	
  specific	
  to	
  digital?	
  

Centralized	
  digital	
  group	
  
working	
  with	
  all	
  	
  

38%	
  

Decentralized	
  digital	
  experts/
leads	
  embedded	
  within	
  brands	
  

56%	
  

6%	
  

A	
  hybrid	
  model	
  -­‐	
  mix	
  of	
  
centralized	
  resources	
  and	
  
decentralized	
  leads	
  embedded	
  
within	
  brands	
  
Other	
  

46	
  
Where	
  does	
  digital	
  leadership	
  reside	
  within	
  your	
  organiza3on?	
  	
  

60%	
  
50%	
  

50%	
  

40%	
  

25%	
  

30%	
  
20%	
  

6%	
  

10%	
  

6%	
  

13%	
  

0%	
  
Marke.ng	
  

Informa.on	
   Communica.ons	
   Centralized,	
  
technology	
  
integrated	
  
group	
  

No	
  one	
  group	
   Other	
  (please	
  
owns	
  -­‐	
  
explain	
  below)	
  
leadership	
  is	
  
spread	
  
throughout	
  the	
  
organiza.on	
  

Other	
  

47	
  
On	
  a	
  scale	
  from	
  1	
  to	
  10,	
  where	
  1	
  is	
  not	
  integrated	
  at	
  all	
  and	
  10	
  is	
  completely	
  integrated,	
  
how	
  integrated	
  is	
  digital	
  within	
  your	
  organiza3on?	
  	
  

100%	
  
90%	
  

20%	
  

8	
  
Completely	
  Integrated	
  

80%	
  

7	
  

70%	
  
60%	
  

8	
  

33%	
  

7	
  
6	
  

50%	
  
40%	
  

20%	
  

6	
  
5	
  

20%	
  

5	
  
4	
  

30%	
  

10%	
  

9	
  

27%	
  

3	
  
2	
  
Not	
  integrated	
  at	
  all	
  

0%	
  

Please	
  rank	
  digital	
  integra3on	
  within	
  your	
  company	
  
48	
  
What	
  are	
  the	
  barriers	
  to	
  the	
  greater	
  use	
  of	
  digital	
  communica3on	
  technologies?	
  
70%	
  

63%	
  

60%	
  

44%	
   44%	
  

50%	
  
40%	
  

10%	
  

44%	
  
25%	
  

30%	
  
20%	
  

38%	
  

13%	
  

6%	
  

6%	
  

0%	
  

49	
  
What	
  does	
  your	
  organiza3on	
  view	
  as	
  the	
  greatest	
  benefits	
  from	
  digital	
  communica3ons?	
  
100%	
  
90%	
  
80%	
  
70%	
  
60%	
  
50%	
  
40%	
  
30%	
  
20%	
  
10%	
  
0%	
  

94%	
  
69%	
  
50%	
  

38%	
  

50	
  
Does	
  your	
  organiza3on	
  s3ll	
  measure	
  digital	
  as	
  a	
  unique	
  channel	
  in	
  2013?	
  For	
  example,	
  if	
  
"yes"	
  ...	
  you	
  s3ll	
  look	
  at	
  digital	
  as	
  an	
  isolated	
  channel	
  and	
  if	
  "no"	
  your	
  organiza3on	
  looks	
  at	
  
digital	
  within	
  the	
  overall	
  strategy.	
  	
  
60%	
  
50%	
  

50%	
  

50%	
  

Yes	
  -­‐	
  we	
  look	
  at	
  digital	
  in	
  isola.on	
  

No	
  -­‐	
  we	
  look	
  at	
  digital	
  as	
  fully	
  integrated	
  in	
  
our	
  measurement	
  metrics	
  

40%	
  
30%	
  
20%	
  
10%	
  
0%	
  

51	
  
How	
  would	
  you	
  describe	
  how	
  you	
  buy	
  digital	
  media	
  and	
  tradi3onal	
  media	
  today?	
  
80%	
  
70%	
  
60%	
  
50%	
  
40%	
  

69%	
  

30%	
  
20%	
  
10%	
  
0%	
  

31%	
  

We	
  buy	
  tradi.onal	
  media	
  (such	
  as	
  TV	
  and	
  print)	
  
unique	
  -­‐	
  it	
  is	
  not	
  linked	
  with	
  digital	
  media	
  buying	
  

We	
  have	
  integrated	
  our	
  buying	
  of	
  tradi.onal	
  
media	
  (such	
  as	
  TV	
  and	
  print)	
  with	
  our	
  digital	
  
media	
  buying	
  

52	
  
How	
  would	
  you	
  describe	
  how	
  you	
  budget	
  for	
  digital	
  media	
  and	
  tradi3onal	
  media	
  today?	
  
100%	
  
90%	
  
80%	
  
70%	
  
60%	
  
50%	
  

87%	
  

40%	
  
30%	
  
20%	
  
10%	
  
0%	
  

13%	
  
We	
  budget	
  for	
  tradi.onal	
  media	
  (such	
  as	
  TV	
  and	
   We	
  have	
  integrated	
  our	
  budge.ng	
  of	
  tradi.onal	
  
print)	
  as	
  a	
  unique	
  budget	
  -­‐	
  it	
  is	
  not	
  linked	
  with	
   media	
  (such	
  as	
  TV	
  and	
  print)	
  with	
  our	
  digital	
  
digital	
  media	
  budge.ng	
  
media	
  budge.ng	
  

53	
  
Respondent	
  Demographics	
  (Profile)	
  

54	
  
Please	
  describe	
  the	
  type	
  of	
  company	
  where	
  you	
  are	
  employed	
  today?	
  	
  
This	
  ques3on	
  will	
  be	
  used	
  for	
  the	
  subsequent	
  analysis	
  of	
  the	
  study	
  by	
  industry	
  sector.	
  	
  

8%	
  

a.	
  Pharmaceu.cal	
  
company	
  

5%	
  
44%	
  

20%	
  

b.	
  Medical	
  device	
  
company	
  
c.	
  Agency	
  

15%	
  

8%	
  

d.	
  Consul.ng	
  firm	
  
e.	
  Technology	
  company	
  
(such	
  as	
  Google)	
  
f.	
  OTHER	
  

55	
  
How	
  many	
  years	
  have	
  you	
  been	
  in	
  your	
  current	
  posi3on?	
  	
  

25.0%	
  

Count	
  Percent	
  

20.0%	
  

15.0%	
  

10.0%	
  

5.0%	
  

0.0%	
  
1	
   2	
   3	
   4	
   5	
   6	
   7	
   8	
   9	
   10	
   11	
   12	
   13	
   14	
   15	
   16	
   17	
   18	
   19	
   20	
  

Value	
  
56	
  
How	
  would	
  you	
  describe	
  your	
  professional	
  responsibili3es?	
  

20%	
  

Other	
  

9%	
  

Value	
  

Medical,	
  legal,	
  or	
  regulatory	
  
Working	
  within	
  the	
  "digital	
  group"	
  
within	
  my	
  organiza.on	
  

29%	
  
43%	
  

Working	
  on	
  several	
  brands	
  
Working	
  on	
  a	
  specific	
  brand	
  
0%	
  

10%	
  

20%	
  

30%	
  

40%	
  

50%	
  

Percent	
  

57	
  
How	
  would	
  you	
  describe	
  your	
  primary	
  geographic	
  focus?	
  	
  

26%	
  

US	
  
Europe	
  
Asia	
  
Truly	
  Global	
  
74%	
  

Other	
  

58	
  
For	
  More	
  Informa.on…	
  

DHC/Google 2013 Executive
Landscape Study
www.digitalhealthcoalition.org
To request specific questions or
slides please submit your request to
info@digitalhealthcoalition.org

59	
  
DHC/Google	
  2013	
  	
  
Execu3ve	
  Landscape	
  Study	
  

60	
  

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DHC/Google 2013 Executive Landscape Reference Deck

  • 1. DHC/Google  2013     Execu3ve  Landscape  Study   1  
  • 2. Digital  Health  Coali.on  2013  Execu.ve  Landscape  Study   The  Voice  of  the  DHC  Membership   q  Feedback gathered in September/October 2013 q  Online survey sent to invited members/organizations q  Responses from a total of 60 members/organizations q  Survey topics included digital, online video, mobile, and change management/innovation 2  
  • 3. Digital  Health  Coali.on  2013  Execu.ve  Landscape  Study   Invita.ons  Went  to  Members  at  the  Following  Organiza.ons   q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  WebMD JUICE Pharma Google Chandler Chicco Physicians Interactive Greater Than One Klick Digital Insights Group CMPI Arnold Friede & Associates MDM PPC CHC SPM pathForward Roche Lilly Sanofi AZ GSK Roche Diagnostics JNJ Galderma GE Inventiv Velocidi q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  Doximity E-Healthcare M3 Twitter Manhattan Research Roska CMI Media QualityHealth Havas Digitas InTouch Siren Digitas GA Communications Heartbeat QuantiaMD HealthDay MePlusYou comScore SAS ListenLogic The Futures Company Palio Semantelli IO Media Pfizer PAAB q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  q  Lundbeck Novo Novartis Daichi-Sankyo Takeda (Millenium) Hologic Boston Scientific Abbott Genentech Gilead Shire Biogen Eisai Bayer Amgen CSL Behring BI Optimer Astellas MedImmune Siemens UCB SocialQI Evolution Road Virsci WEGO Hale Advisors 3  
  • 4. For  More  Informa.on…   DHC/Google 2013 Executive Landscape Study www.digitalhealthcoalition.org To request specific questions or slides please submit your request to info@digitalhealthcoalition.org 4  
  • 6. How  would  you  describe  the  pharmaceu3cal  and  device  industry's  use  of  the  following  tac3cs  as   compared  with  other  industries  today  -­‐  for  adver3sing  and/or  marke3ng  purposes.     se  of  digital  overall,  how   a.  With  respect  to  the  uhe  pharmaceu3cal  and  device   would  you  describe  t industry  compared  with  other  industries  today?   24%   7%   24%   45%   espect   o  t edia,  how   b.   With  rescribe  tthe  he  use  of  social  mnd  device  iwould   you  d pharmaceu3cal  a ndustry   compared  with  others  with  other  industries  today?   We  are  very  far  behind   others   We  are  slightly  behind   others   We  like  to  think  we  are   "just  average"   We  are  slightly  ahead  of   others   29%   We  are  very  far  behind   others   5%   2%   We  are  slightly  behind   others   64%   We  like  to  think  we  are   "just  average"   We  are  slightly  ahead  of   others   We  are  very  far  ahead  of   others   We  are  very  far  ahead  of   others   Don’t  know   Don’t  know   6  
  • 7. How  would  you  describe  the  pharmaceu3cal  and  device  industry's  use  of  the  following  tac3cs  as   compared  with  other  industries  today  -­‐  for  adver3sing  and/or  marke3ng  purposes.     se  of  mobile  overall,  how   r to  t online  video  overall,   c.   With  respect  to  the  uhe  pharmaceu3cal  and  device   d.  With  wespect  ou  dhe  use  otf  he  pharmaceu3cal  and   would  you  describe  t how   ould  y escribe   industry  compared  with  others  with  other   industries  today?   15%   4%   45%   We  are  very  far  behind   others   36%   We  are  slightly  behind   others   We  like  to  think  we  are   "just  average"   We  are  slightly  ahead  of   others   device  industry  compared  with  others  with  other   industries  today?   7%  2%   35%   31%   We  are  very  far  behind   others   25%   We  are  slightly  behind   others   We  like  to  think  we  are   "just  average"   We  are  slightly  ahead  of   others   We  are  very  far  ahead  of   others   We  are  very  far  ahead  of   others   Don’t  know   Don’t  know   7  
  • 8. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  HEALTH  PROFESSIONALS?     a.   Social  media  for  health  professionals   4%   49%   2%   45%   b.   Mobile  content  for  smartphones  for  professionals     Decrease   Decrease   26%   Stay  the   same   Increase   74%   Increase   Don’t  know   c.  Mobile  content  for  tablets  for  professionals   Decrease   22%   78%   Don’t  know   d.   Mobile  display  adver3sing  for  health  professionals     8%   6%   Stay  the   same   Increase   Don’t  know   Stay  the   same   41%   Decrease   Stay  the   same   45%   Increase   Don’t  know   8  
  • 9. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  HEALTH  PROFESSIONALS?     e.  Mobile  video  adver3sing  for  health  professionals     f.   Product  websites  (brand.com)  for  health  professionals     11%   31%   4%   2%   Decrease   22%   Stay  the   same   54%   6%   Increase   Stay  the   same   70%   Don’t  know   g.   Professional  video  (intended  for  health   professionals)  for  branded  products     4%   45%   2%   49%   Decrease   Don’t  know   Increase   Don’t  know   h.   Professional  video  (intended  for  health   professionals)  for  educa3on  and  outreach     2%   55%   4%   Decrease   39%   Stay  the   same   Increase   Decrease   Stay  the   same   Increase   Don’t  know   9  
  • 10. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  HEALTH  PROFESSIONALS?     i.   Online  video  adver3sing  for  health  professionals     j.   Display  adver3sing  for  physicians/professionals     8%   33%   2%   8%   Decrease   14%   25%   Stay  the   same   57%   Stay  the   same   Increase   53%   Don’t  know   k.   Paid  search  for  physicians/professionals     4%   Decrease   37%   55%   4%   Don’t  know   Increase   Don’t  know   l.   Search  op3miza3on  strategies  for  health   professional  content     4%   Stay  the   same   Increase   Decrease   Decrease   35%   61%   Stay  the   same   Increase   Don’t  know   10  
  • 11. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  HEALTH  PROFESSIONALS?     m.   Mobile  Apps  for  Health  professionals   6%   33%   61%   Decrease   Stay  the   same   Increase   Don’t  know   n.   Email  Marke3ng  for  Health  professionals   4%   43%   12%   Decrease   Stay  the   same   41%   Increase   Don’t  know   11  
  • 12. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  CONSUMERS?   Social  media  for  consumers   8%   4%   28%   8%   Decrease   Don’t  know   Mobile  content  for  tablets  for  consumers   8%   2%   Decrease   37%   53%   25%   Stay  the  same   Increase   61%   Mobile  content  for  smartphones  for  consumers   Don’t  know   Stay  the  same   Increase   67%   Don’t  know   Mobile  display  adver3sing  for  consumers   Stay  the   same   Increase   Decrease   12%   2%   43%   43%   Decrease   Stay  the   same   Increase   Don’t  know   12  
  • 13. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  CONSUMERS?   Mobile  video  adver3sing  for  consumers   12%   37%   2%   49%   Product  websites  (brand.com)  for  consumers   Decrease   4%   Stay  the   same   27%   Increase   6%   Stay  the   same   63%   Don’t  know   Disease  or  unbranded  websites    (disease.com)    for  consumers   4%   10%   Decrease   47%   Increase   Don’t  know   Increase   Don’t  know   Consumer  video  for  branded  products   8%   55%   6%   Decrease   31%   Stay  the   same   39%   Decrease   Stay  the   same   Increase   Don’t  know   13  
  • 14. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  CONSUMERS?   Consumer  video  for  disease  educa3on  and  outreach   7%   4%   Decrease   23%   Online  video  adver3sing  for  consumers   Stay  the   same   Increase   66%   10%   2%   Decrease   35%   Stay  the   same   53%   Increase   Don’t  know   Online  communi3es  for  consumers  with     specific  condi3ons   8%   0%   Decrease   41%   51%   Stay  the   same   Increase   Don’t  know   Don’t  know   Display  adver3sing  for  consumers   6%   12%   Decrease   Stay  the   same   37%   45%   Increase   Don’t  know   14  
  • 15. How  do  you  project  your  budget  alloca3on  (or  the  alloca3on  of  your  clients)  will  change  for  the  following   strategies  and  tac3cs  over  the  next  12  months,  with  the  respect  to  marke3ng  to  CONSUMERS?   Paid  search  for  consumers   6%   2%   Decrease   37%   Search  op3miza3on  strategies  for  consumers   Stay  the   same   55%   Increase   4%   39%   57%   48%   2%   Decrease   33%   17%   Stay  the   same   Increase   Don’t  know   Stay  the   same   Increase   Don’t  know   Mobile  apps  for  consumers   Decrease   Don’t  know   Email marketing for consumers   6%   39%   16%   Decrease   Stay  the   same   39%   Increase   Don’t  know   15  
  • 16. Please  rank  the  following  PROFESSIONAL  strategies  and  tac3cs  from  high  to  low  based  on  their   expected  ROI  over  the  next  12  months?  For  example,  if  social  media  for  health  professionals  had  the   highest  expected  ROI  it  would  rank  1  ...  if  it  had  the  lowest  expected  ROI  it  would  be  last  on  the  list.   . 450   400   350   Total  Score   300   250   200   150   100   50   0   16  
  • 17. Please  rank  the  following  CONSUMER  strategies  and  tac3cs  from  high  to  low  based  on  their  expected   ROI  over  the  next  12  months?  For  example,  if  social  media  for  consumers  had  the  highest  expected   ROI  it  would  rank  1  ...  if  it  had  the  lowest  expected  ROI  it  would  be  last  on  the  list.     500   450   400   350   Total  Score   300   250   200   150   100   50   0   17  
  • 19. In  this  sec3on,  the  term  "online  video"  will  be  used  to  describe  the  broad  category  of  online  video   (marke3ng,  adver3sing,  content,  etc.)  unless  specified  otherwise  in  the  individual  ques3on.  Using  a   scale  of  1  to  10,  please  state  how  important  online  video  is  to  your  organiza3on.    1  meaning  "not  at  all   important"  and  10  meaning  "very  important":   Not  at  all  important   2   How  important  is  online  video   (overall  including  content,   adver3sing,  etc.)  to  the  success   of  your  adver3sing  or  marke3ng   goals?     3   4   5   6   7   8   0%   20%   40%   60%   80%  100%   9   19  
  • 20. Using  a  scale  of  1  to  10,  please  state  whether  you  disagree  or  agree  with  the  following   statement.  1  meaning  "strongly  disagree"  and  10  meaning  "strongly  agree":   Online  video  adver3sing  provides  brands  and   marketers  beber  targeted  compared  to  TV   adver3sing   Strongly  Disagree   2   Online  video  will  take  budget  from  tradi3onal   TV  adver3sing  in  my  company  in  the  near   future  (next  12  months)   3   4   5   Online  video  has  already  taken  budget  from   tradi3onal  TV  adver3sing  in  my  company  (past   12  months)   6   7   A  benefit  of  buying  online  video  adver3sing  is   the  pricing  efficiency  compared  to  tradi3onal   offline  channel   8   9   10   Online  video  allows  smaller  brands  (under  $1   billion  in  sales)  an  op3on  when  TV  adver3sing   is  not  possible     Don’t  Know   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%  100%   20  
  • 21. Which  of  the  below  placorms  are  you  currently  using  for  adver3sing  or  marke3ng  to   HCPs  and/or  consumers?     YOUTUBE   18%   HULU   Use  for  Adver.sing/ Marke.ng  to  HCPs   Use  for  Adver.sing/ Marke.ng  to  HCPs   31%   Use  for  Adver.sing/ Marke.ng  to   Consumers   42%   40%   Use  for  Adver.sing/ Marke.ng  to   Consumers   66%   Use  for  BOTH   Consumers  and   HCPs   3%   Do  not  use   Do  not  use   VIMEO   3%   67%   19%   11%   Use  for  BOTH   Consumers  and   HCPs   MEDSCAPE   Use  for  Adver.sing/ Marke.ng  to  HCPs   Use  for  Adver.sing/ Marke.ng  to   Consumers   Use  for  BOTH   Consumers  and   HCPs   Do  not  use   19%   5%   5%   Use  for  Adver.sing/ Marke.ng  to  HCPs   Use  for  Adver.sing/ Marke.ng  to   Consumers   71%   Use  for  BOTH   Consumers  and   HCPs   Do  not  use   21  
  • 22. Which  of  the  below  placorms  are  you  currently  using  for  adver3sing  or  marke3ng  to   HCPs  and/or  consumers?     Quna3aMD   SERMO   Use  for  Adver.sing/ Marke.ng  to  HCPs   40%   60%   Use  for  Adver.sing/ Marke.ng  to  HCPs   37%   Use  for  Adver.sing/ Marke.ng  to   Consumers   60%   Use  for  BOTH   Consumers  and   HCPs   3%   Do  not  use   EVERYDAY  HEALTH   3%   39%   45%   Use  for  BOTH   Consumers  and   HCPs   Do  not  use   WebMD   8%   Use  for  Adver.sing/ Marke.ng  to  HCPs   23%   Use  for  Adver.sing/ Marke.ng  to   Consumers   Use  for  BOTH   Consumers  and   HCPs   13%   Use  for  Adver.sing/ Marke.ng  to   Consumers   Do  not  use   49%   21%   Use  for  Adver.sing/ Marke.ng  to  HCPs   Use  for  Adver.sing/ Marke.ng  to   Consumers   Use  for  BOTH   Consumers  and   HCPs   Do  not  use   22  
  • 23. How  are  you  using  YouTube  for  adver3sing  and/or  marke3ng  efforts?   Educa3onal,  pa3ent  communi3es   Adver3sing    Educa3on    Mechanism   of  disease    Mechanism  of  ac3on     Tes3monial     As  part  of  content  marke3ng  strategy   Brand  channels   Branded  YouTube  channel  for  a   specific  disease  state/treatment     (1  live  and  1  in  development)   Branded  YouTube  channels     Branded  and  non  branded  content   Consumer  and  HCP  Display  adver3sing   and  user  and  brand  channels     Disease  educa3on.  Mechanism  of  ac3on   of  disease.  Science.     Tes3monial.  General  awareness.     Informa3onal/  Disease  State  Awareness  Videos   Loading  campaign  videos  as  well  as  disease   state  content     Pa3ent  tes3monials,  MOAs,  health  related   content   Pa3ent  videos     Targeted  Pre-­‐roll   branded  &  unbranded  for  HCPs  and  consumers   branded  channel   channel   crea3ng  a  network  for  individual   channels  for  each  franchise/brand  or   product   part  of  several  major  campaigns   23  
  • 24. How  are  you  using  HULU  for  adver3sing  and/or  marke3ng  efforts?     Digital  TV  extension  to  consumers     Display/video  ads   Paid  adver.sing   Targeted  Pre-­‐roll   Video  assets   Part  of  some  major  campaigns   24  
  • 25. How  are  you  using  VIMEO  for  adver3sing  and/or  marke3ng  efforts?     Pa.ent  videos-­‐   marke.ng   Video  pos.ngs  for   Blogger  outreach   As  part  of  content   marke.ng  strategy   To    stream  videos  on  our   sites  -­‐  pa.ent   hos.ng  videos  that  are  placed  on  brand  websites   websites   part  of  a  few  campaigns   25  
  • 26. How  are  you  using  Medscape  for  adver3sing  and/or  marke3ng  efforts?   Adver3sing   Adver3sing.      Non-­‐promo3onal   independent  educa3on  grants  (not   marke3ng  per  se)   All  opportuni3es   Both   Branded  and  non  Branded  campaigns   CME,  eDetailing   Display  adver3sing   Mul3ple  Ways  -­‐  standard  banner   adver3sing;  point  of  care  outreach;   conference  coverage  etc.       Sponsored  content  on  web  pages  and  email   branded  for  HCPs   consumer  marke3ng   edetailing  and  promo3on   Display/  Info  sites/eMail  marke3ng/CPA   HCP  branded  site   mostly  media,  not  content   Display/  Info  sites/eMail  marke3ng/CPA   product  microsite   Infosite  and  condi3on  road  blocking   part  of  most  HCP  campaigns   sponsorships   Medical  educa3on   26  
  • 27. How  are  you  using  Quna3aMD  for  adver3sing  and/or  marke3ng  efforts?   Adver.sing   Closed  network   Display   Engaging  HCPs,  games   Sponsored  disease  areas   part  of  a  few  HCP  campaigns   27  
  • 28. How  are  you  using  Sermo  for  adver3sing  and/or  marke3ng  efforts?     Market  research   Social  listening  and   messaging  program   Market  research,  sponsored  educa.onal  areas   Med-­‐Live  surveys   Use  as  feedback   channel   mostly  sponsorships   part  of  some  HCP  campaigns,   (and  many  campaigns  as  a   research  tool)   28  
  • 29. How  are  you  using  Everyday  Health  for  adver3sing  and/or  marke3ng  efforts?     Adver.sing   Adver.sing,   consumer  research   mostly   media   Display   Display  and   targeted  ads   consumer   channel   SEO   crea.on   Display   adver.sing   sponsorships   U.lizing  the  EDH   network  for   extended  reach   to  consumer   target   part  of  most   major  consumer   campaigns     29  
  • 30. How  are  you  using  WebMD  for  adver3sing  and/or  marke3ng  efforts?     Adver.sing   Adver.sing    Pa.ent  educa.on     Sponsored  sites  and  content   All  channels   Branding   Condi.on  and  Brand  Awareness   Promo.ons  and  Sponsorships  to   Pa.ent  and  Caregiver  targets   Display   Display  ads   Display  adver.sing   Sponsorships   Display/Info  site/email   marke.ng/CPA   General  pa.ent  educa.on     Awareness    Adver.sing   HCP  &  consumer   marke.ng  mix       Sponsored  content  on   web  pages  and  email   mostly  media,  some  content   part  of  most  major   consumer  campaigns   product  microsite   promo.onal  and   educa.onal   30  
  • 31. Which  of  the  following  is  a  concern  or  challenge  within  your  organiza3on  related  to   online  video  today?  (please  check  all  that  apply)     70%   60%   50%   40%   30%   20%   10%   60%   54%   51%   49%   51%   43%   34%   29%   17%   37%   31%   26%   23%   20%   17%   14%   6%   9%   0%   31  
  • 32. How  do  you  How  do  you  measure  the  success  of  your  online  video  projects  and   campaigns?     80%   70%   71%   66%   63%   60%   50%   40%   30%   29%   71%   54%   46%   34%   20%   10%   6%   11%   0%   32  
  • 33. How  important  is  na3ve  OR  contextual  ad  placement  within  online  video  to  your   organiza3on  in  2013?  For  example,  placing  online  video  adver3sing  for  a  product  for  RA   within  content  about  RA.     50%   44%   45%   40%   35%   30%   21%   25%   20%   15%   10%   12%   9%   15%   5%   0%   a.  Not  at  all   important   b.  Somewhat   important   c.  Not  sure   d.  Somewhat   e.  Very  important   important   33  
  • 34. How  would  you  compare  the  effec3veness  of  online  video  adver3sing  versus  television   adver3sing  today?     60%   49%   50%   40%   30%   21%   21%   20%   10%   0%   9%   0%   a.  Much  less   effec.ve   b.  Somewhat   less  effec.ve   c.  As  effec.ve   d.  Somewhat   e.  Much  more   more  effec.ve   effec.ve     34  
  • 35. Which  aspects  of  online  video  adver3sing  do  you  find  beneficial?     (please  check  all  that  apply)   100%   90%   88%   80%   70%   70%   60%   52%   52%   55%   50%   40%   30%   18%   20%   3%   10%   0%   Targe.ng   Reach   capabili.es   Price   Ad  unit   Engaging   cost   None  of   rela.ve  to   formats   Formats   efficiencies   the  above   TV   35  
  • 36. Do  you  consider  online  video  adver3sing  to  be  less  effec3ve,  the  same  (neutral)  or  more   effec3ve  than  the  following  forms  of  adver3sing?     DISPLAY   Less  effec.ve   than  online  video   24%   24%   TELEVISION   52%   24%   Same  Neutral   More  effec.ve   than  online  video   36%   40%   Less  effec.ve   than  online  video   Same  Neutral   More  effec.ve   than  online  video   36  
  • 37. Do  you  consider  online  video  adver3sing  to  be  less  effec3ve,  the  same  (neutral)  or  more   effec3ve  than  the  following  forms  of  adver3sing?     SEARCH   SOCIAL  MEDIA   27%   27%   46%   Less  effec.ve   than  online   video   Same  Neutral   49%   27%   24%   More  effec.ve   than  online   video   Less  effec.ve   than  online   video   Same  Neutral   More  effec.ve   than  online   video   DIRECT  RESPONSE   18%   33%   49%   Less  effec.ve   than  online   video   Same  Neutral   More  effec.ve   than  online   video   37  
  • 39. In  this  sec3on,  the  term  "mobile"  and  "mobile  media"  will  be  used  to  describe  the  use   of  devices  beyond  the  desktop  –  a  broad  category  of  portable  devices.  Given  the  vast   majority  of  the  mobile  experience  happens  on  smartphones  and  tablets  today,  please   think  of  these  devices  for  context.  On  a  scale  of  1  to  10,  where  1  is  the  worst  possible   strategy  and  10  is  the  best  possible  strategy,  how  would  you  rate  the  following.   Worst  Possible  Strategy   2   3   4   The  overall  strategy  and   approach  of  the   pharmaceu3cal  and  device   industry  towards  mobile   5   6   7   8   9   Best  Possible  Strategy   0%   20%   40%   60%   80%   100%   39  
  • 40. Which  of  the  following  mobile  "apps"  have  you  implemented  in  the  past  12  months,  as   a  part  of  a  marke3ng  or  branding  campaign?   70%   60%   50%   40%   30%   20%   10%   0%   63%   50%   13%   19%   44%   13%   6%   40  
  • 41. Using  a  scale  from  1  to  10,  please  state  whether  you  disagree  or  agree  with  the   following  statements.  1  meaning  "strongly  disagree"  and  10  meaning  "strongly  agree":   Strongly  disagree   2   3   4   5   6   7   8   9   Strongly  agree   We  see  significant  poten3al  for  online  video  adver3sing  on   mobile  placorms     We  are  shiking  our  tradi3onal  media  budgets  towards   mobile  placorms  for  consumers   We  are  shiking  our  tradi3onal  media  budgets  towards   mobile  placorms  for  physicians   The  lack  of  regulatory  standards  specific  to  mobile   adver3sing  for  regulated  products  has  limited  our   investment  to  date   The  lack  of  network  standards  (format,  specs)  specific  to   mobile  adver3sing  has  limited  our  investment  to  date   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%  100%   41  
  • 42. How  important  is  video  to  your  mobile  strategy  in  2013?   9%   18%   35%   Not  at  all  important   20%   18%   Somewhat  important   Not  Sure   Somewhat  important   Very  important   42  
  • 43. How  important  will  video  be  to  your  mobile  strategy  in  2014?   12%   9%   17%   47%   15%   Not  at  all  important   Somewhat  important   Not  Sure   Somewhat  important   Very  important   43  
  • 45. As  digital  marke3ng  strategies  become  more  prevalent,  how  have  your  regulatory   departments  and/or  commibees  shiked  to  accommodate  these  approval  processes,   given  this  shik  towards  digital-­‐centric  marke3ng  efforts?   Learn  more  about  it.  Watch  for  OPDP   Lehers  to  set  examples   Limited  educa.on  of  review  teams   No   No  shii  at  all   The  shii  is  occurring  but  the  rate  of   change  is  not  quick  enough   Heavy  collabora.on.,  strong  partnership   The  digital  team  leads  educa.on   sessions  discussing  new  plakorms  and   how  regulatory  can  be  involved   For  the  most  part,  embraced  the  new  trends;   done  their  best  to  keep  current  with  FDA  trends,   best  prac.ces,  and  created  SOPs  to  accommodate   for  new  plakorms   being  involved  from  the  beginning  not   as  an  approval  process   Ac.vely  shaping  solu.ons  now  versus  just   regula.ng...strong  partnership  with  digital   marke.ng  team   helpful,  detailed  oriented  to  understand   they  have  moderately  shiied   45  
  • 46. How  would  you  describe  how  your  organiza3on  is  structured  specific  to  digital?   Centralized  digital  group   working  with  all     38%   Decentralized  digital  experts/ leads  embedded  within  brands   56%   6%   A  hybrid  model  -­‐  mix  of   centralized  resources  and   decentralized  leads  embedded   within  brands   Other   46  
  • 47. Where  does  digital  leadership  reside  within  your  organiza3on?     60%   50%   50%   40%   25%   30%   20%   6%   10%   6%   13%   0%   Marke.ng   Informa.on   Communica.ons   Centralized,   technology   integrated   group   No  one  group   Other  (please   owns  -­‐   explain  below)   leadership  is   spread   throughout  the   organiza.on   Other   47  
  • 48. On  a  scale  from  1  to  10,  where  1  is  not  integrated  at  all  and  10  is  completely  integrated,   how  integrated  is  digital  within  your  organiza3on?     100%   90%   20%   8   Completely  Integrated   80%   7   70%   60%   8   33%   7   6   50%   40%   20%   6   5   20%   5   4   30%   10%   9   27%   3   2   Not  integrated  at  all   0%   Please  rank  digital  integra3on  within  your  company   48  
  • 49. What  are  the  barriers  to  the  greater  use  of  digital  communica3on  technologies?   70%   63%   60%   44%   44%   50%   40%   10%   44%   25%   30%   20%   38%   13%   6%   6%   0%   49  
  • 50. What  does  your  organiza3on  view  as  the  greatest  benefits  from  digital  communica3ons?   100%   90%   80%   70%   60%   50%   40%   30%   20%   10%   0%   94%   69%   50%   38%   50  
  • 51. Does  your  organiza3on  s3ll  measure  digital  as  a  unique  channel  in  2013?  For  example,  if   "yes"  ...  you  s3ll  look  at  digital  as  an  isolated  channel  and  if  "no"  your  organiza3on  looks  at   digital  within  the  overall  strategy.     60%   50%   50%   50%   Yes  -­‐  we  look  at  digital  in  isola.on   No  -­‐  we  look  at  digital  as  fully  integrated  in   our  measurement  metrics   40%   30%   20%   10%   0%   51  
  • 52. How  would  you  describe  how  you  buy  digital  media  and  tradi3onal  media  today?   80%   70%   60%   50%   40%   69%   30%   20%   10%   0%   31%   We  buy  tradi.onal  media  (such  as  TV  and  print)   unique  -­‐  it  is  not  linked  with  digital  media  buying   We  have  integrated  our  buying  of  tradi.onal   media  (such  as  TV  and  print)  with  our  digital   media  buying   52  
  • 53. How  would  you  describe  how  you  budget  for  digital  media  and  tradi3onal  media  today?   100%   90%   80%   70%   60%   50%   87%   40%   30%   20%   10%   0%   13%   We  budget  for  tradi.onal  media  (such  as  TV  and   We  have  integrated  our  budge.ng  of  tradi.onal   print)  as  a  unique  budget  -­‐  it  is  not  linked  with   media  (such  as  TV  and  print)  with  our  digital   digital  media  budge.ng   media  budge.ng   53  
  • 55. Please  describe  the  type  of  company  where  you  are  employed  today?     This  ques3on  will  be  used  for  the  subsequent  analysis  of  the  study  by  industry  sector.     8%   a.  Pharmaceu.cal   company   5%   44%   20%   b.  Medical  device   company   c.  Agency   15%   8%   d.  Consul.ng  firm   e.  Technology  company   (such  as  Google)   f.  OTHER   55  
  • 56. How  many  years  have  you  been  in  your  current  posi3on?     25.0%   Count  Percent   20.0%   15.0%   10.0%   5.0%   0.0%   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   Value   56  
  • 57. How  would  you  describe  your  professional  responsibili3es?   20%   Other   9%   Value   Medical,  legal,  or  regulatory   Working  within  the  "digital  group"   within  my  organiza.on   29%   43%   Working  on  several  brands   Working  on  a  specific  brand   0%   10%   20%   30%   40%   50%   Percent   57  
  • 58. How  would  you  describe  your  primary  geographic  focus?     26%   US   Europe   Asia   Truly  Global   74%   Other   58  
  • 59. For  More  Informa.on…   DHC/Google 2013 Executive Landscape Study www.digitalhealthcoalition.org To request specific questions or slides please submit your request to info@digitalhealthcoalition.org 59  
  • 60. DHC/Google  2013     Execu3ve  Landscape  Study   60