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Citrix Enterprise Mobility
XenMobile Enterprise, Architecture,
Components and more..
October 30th 2013
Agenda
• Quick Overview

• Enterprise Mobility Management
• Components, Architecture and Communications
• Administrator and User POV
• Tips and Tricks

© 2013 Citrix
Netscaler Gateway

What Does an Enterprise XenMobile Solution Consist of?

Mobile Devices
© 2013 Citrix

XDM Server

ShareFile

XMA Server

Servers

A Cloud File
Sharing Service
What Problems Does XenMobile Help You Solve
• Secure data through device encryption,
authentication, app containerization and cloud
file services
• Manage what applications are on the device,
who can access the apps and how they access
data
• Push policies to the device such as passcode
or disable camera. Control the device through
actions such as lock or selectively wipe device

© 2013 Citrix

Data
Management

App
Management

Device
Management
Device Management Components

Netscaler

XDM Server

Mobile Enroll

WorxHome

© 2013 Citrix

Device
Management
Active
Sync
Filter

App
Store

DMZ

Web clips

Public Apps

Exchange

XNC
Supported Device Platforms
The XenMobile Device Manager
supports the following platforms:
ᵒ iOS
ᵒ Android
ᵒ Windows 8 Phone
ᵒ Windows 8 Tablet
ᵒ Windows Mobile
ᵒ Symbian
© 2013 Citrix
Device Management - Demo

© 2013 Citrix
XenMobile MDM HA Architecture
XDM
Cluster

Active-Passive

XDM

Load Balancer

Mobile Enroll
XDM

Netscaler
WorxHome

DMZ
© 2013 Citrix

SQL
Device Management Details
Mail invitations

Exchange
Netscaler

DMZ
WorxHome
Active
Sync Filter

© 2013 Citrix

Appstore Traffic

XNC

XDM Server
SQL
Device
Management
Web clips

App
Store

Active
Directory

Public Apps

Auth + User / Group Info
XenMobile AppC Architecture
XMA
SaaS
Apps
Mobile Enroll

Netscaler

App
Store

MDX
Apps

HDX
Apps
WorxHome

DMZ
© 2013 Citrix
XenMobile AppC Clustering

Netscaler
Mobile Enroll

XMA

Prim./Active (CL. Head)

Load Balancer

WorxHome

DMZ

TCP 9736

443 (AppC VIP)

443

© 2013 Citrix

Service Node

TCP 9737

XMA

AppC HA Pair

XMA Sec./Passive
XenMobile AppC Architecture – Integrated Mode
Active Sync
Filter

XNC

ShareFile

XDM

Mobile Enroll

Netscaler

Optional
XenApp
XenDesktop

XMA

Storefront

WorxHome

DMZ
© 2013 Citrix
XenMobile Netscaler Gateway Architecture

Netscaler Gateway
V Server
V Server
V Server

© 2013 Citrix

Netscaler Gateway VIP
AAA

VPN

cVPN

“Special” tunnels – STA etc
NetScaler Gateway Demo

© 2013 Citrix
XenMobile AppC Architecture
Auth

Active
Directory

XMA
Netscaler
V Server

Auth
User/Group attr

Workflow
Mail approval

Exchange

Micro VPN
Web

© 2013 Citrix
WorxHome as “Hub”

Citrix Native Apps
Enterprise Authentication
Native

Micro-VPN

Native

3rd Party

Your App

Secure Storage

Other Native Apps

Constrained Execution
Web

HDX*

Apps

Apps

Remote Apps
* HDX Apps require Receiver for ICA/HDX
© 2013 Citrix
MDX Architecture
Managed apps

Netscaler
Gateway

Secure Network Tunnel
Secure IPC

logon

app
one

app
two

MDX Framework

MDX Framework

MDX Framework

app private
data vault

app private
data vault

app private
data vault

policies

Worx Home
shared data vault
vault encryption

© 2013 Citrix

MDX Framework provided by either:
1. Wrapping toolset
2. Directly compiled SDK

XenMobile
MDX Application Behavior

Encryption

Need to
login ?

Network
Access

Policies

© 2013 Citrix

Check
Policies

VPN

App
Startup

Device
Storage

Inter App
Comms
MDX VPN Access
XMA

Netscaler

Policy
Control

Authentication

VPN, cVPN, STA

© 2013 Citrix

Internal
Services
MDX Toolkit - System requirements

•
•
•
•

JDK v1.7
Android SDK
Android APK Tool
Digitally Signed Certificate

© 2013 Citrix

• iOS Distribution
Provisioning Profile
• Certificate
• X-code command-line
tools
Application Management - Demo

© 2013 Citrix
Tips & Tricks: Helpful information
• E-Docs is your friend

• http://support.citrix.com/product/xm/v8.5

© 2013 Citrix
Tips & Tricks: Worx Home vs. Receiver
Feature
MDM Registration

AppC Registration
GoToAssist remote support
Provisioning File
Email-based account discovery
MDX apps access
HDX apps access
Secure Browse support

MicroVPN support
© 2013 Citrix

Worx Home

Receiver
Web & SaaS Apps

DMZ Zone

80/443
(App Specific)

FIREWALL

FIREWALL

Internet Zone

Corporate LAN Zone

DNS 53
NTP 123

DNS & NTP
DNS 53
NTP 123

Netscaler

80/443
(App Specific)

1494 / 2598
443

443

80 /443
8443

NSIP
443
80 for downloads

SNIP
AG VIP

iOS only 5223

2195 &2196

80/443

AppController

XNC

389/636

LB VIP
443

80/443

StoreFront

Active
Directory
Exchange

9080
80

80 /443 / 8443

Goole
Apple
Play Store App Store

443

445
443

443
443 for Form-Fill auth

StorageZone
Controller
MS CS

XDM
1433

© 2013 Citrix

XA/XD

SQL

CIFS

443

SharePoint
Tips & Tricks: NetScaler Gateway SSO
• NetScaler Gateway Single Sign-on (SSO) or callback is used by StoreFront or
App Controller to request NetScaler Gateway for user credentials
• Callback URL requires a secure connection (HTTPS) back to the AG virtual
server who authenticated the user (most cases)
• Callback URL can be another NG virtual server on the same NG VPX/MPX

• Example: https://NG-VIP-FQDN/CitrixAuthService/AuthService.asmx
(case sensitive)

© 2013 Citrix
Tips & Tricks: What to check for SSO?
AppController & Storefront
• Ensure External URL matches with the AG URL users will enter on their web
browsers or Receiver
• Callback URL needs to resolve back to the AG that authenticated the end-user

AppController
© 2013 Citrix

StoreFront
Certificates
• Being used all over in the XM world
ᵒ XDM Server
• WEB / HTTPS
• Device Certs

ᵒ AppC
• WEB / HTTPS
• SAML

ᵒ Netscaler
• WEB / HTTPS

ᵒ XenDesktop / XenApp / Storefront
• WEB / HTTPS

© 2013 Citrix
Secure Browse
• Client-side rewrite
feature to access
intranet sites
• Available on Receiver
for iOS 5.6.1 or later
• Must use NetScaler
Gateway 10 (build
69.4 or later)

© 2013 Citrix

Micro-VPN
• On-demand
application VPN tunnel
between mobile
device and NetScaler
Gateway
• Available on Receiver
for Android 3.1 or later
and Receiver for iOS
5.7
• Must use NetScaler
Gateway 10 (build
69.4 or later)

WorxWeb
• Native iOS/Android
mobile browser
application
• Securely connects to
corporate network
using on-demand
Micro-VPN tunnel
• Must use NetScaler
Gateway 10 (build
69.4 or later)
Tips & Tricks: How does the endpoint know if
Secure Browse is available
• Secure Browse is enabled by default

• WorxHome requests:
ᵒ GET https://FQDN/AGServices/rewriteMode HTTP/1.1

• Netscaler Gateway responses
HTTP/1.1 200 OK
Content-Length: 23
Cache-control: no-cache, no-store
Pragma: no-cache
Content-Type: text/plain

HTTP/1.1 200 OK
Content-Length: 23
Cache-control: no-cache, no-store
Pragma: no-cache
Content-Type: text/plain

SB:SecureBrowse
RW:cvpn

RW:cvpn

© 2013 Citrix
Tips & Tricks: How does the endpoint indicate
support for micro VPN
• Receiver / WorxHome HTTP POST to NetScaler Gateway
POST https://FQDN/cgi/login HTTP/1.1
Host: FQDN
User-Agent: CitrixReceiver/com.citrix.ReceiveriPad iOS/5.7 (build 170)
CitrixReceiver-iPad CFNetwork Darwin VpnCapable

HTTP/1.1 302 Object Moved
Location: /cgi/setclient?iosc
Set-Cookie:
NSC_AAAC=55f4f4d9926e4b6533f6033
24b45fa1f0311fe8c345525d5f4f58455
e445a4a42;Secure;HttpOnly;Path=/

© 2013 Citrix

HTTP/1.1 302 Object Moved
Location: /cgi/setclient?andr
Set-Cookie:
NSC_AAAC=55f4f4d9926e4b6533f6033
24b45fa1f0311fe8c345525d5f4f58455e
445a4a42;Secure;HttpOnly;Path=/
Tips & Tricks: Using STA with WorxMail
• Mail typically operates in a 24/7 mode, hence when using mVPN this may have
an impact on battery life.
• STA in AppC has additional features specifically for WorxMail, the main
difference is a “ticket table” to keep track of the tickets
• AppC STA allows proxying TCP connection to CAS / Exchange via SOCKS5
Note: This is exclusively used (supported) for WorxMail,
even in theory other apps could leverage this method too

© 2013 Citrix
Tips & Tricks: Using STA with WorxMail
• Configure the “new” STA for WorxMail at the NetScaler Gateway

Add the
AppC URL to
the STA list

© 2013 Citrix
Tips & Tricks: Using STA with WorxMail
• Configure the WorxMail policies at the AppC
Add the following information:
• Background Network Services
(including port number)
• Ticket Expiration
• Services Gateway (NG FQDN)

© 2013 Citrix
Questions / Discussion

© 2013 Citrix
Work better. Live better.

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Citirx Day 2013: Citrix Enterprise Mobility

  • 1. Citrix Enterprise Mobility XenMobile Enterprise, Architecture, Components and more.. October 30th 2013
  • 2. Agenda • Quick Overview • Enterprise Mobility Management • Components, Architecture and Communications • Administrator and User POV • Tips and Tricks © 2013 Citrix
  • 3. Netscaler Gateway What Does an Enterprise XenMobile Solution Consist of? Mobile Devices © 2013 Citrix XDM Server ShareFile XMA Server Servers A Cloud File Sharing Service
  • 4. What Problems Does XenMobile Help You Solve • Secure data through device encryption, authentication, app containerization and cloud file services • Manage what applications are on the device, who can access the apps and how they access data • Push policies to the device such as passcode or disable camera. Control the device through actions such as lock or selectively wipe device © 2013 Citrix Data Management App Management Device Management
  • 5. Device Management Components Netscaler XDM Server Mobile Enroll WorxHome © 2013 Citrix Device Management Active Sync Filter App Store DMZ Web clips Public Apps Exchange XNC
  • 6. Supported Device Platforms The XenMobile Device Manager supports the following platforms: ᵒ iOS ᵒ Android ᵒ Windows 8 Phone ᵒ Windows 8 Tablet ᵒ Windows Mobile ᵒ Symbian © 2013 Citrix
  • 7. Device Management - Demo © 2013 Citrix
  • 8. XenMobile MDM HA Architecture XDM Cluster Active-Passive XDM Load Balancer Mobile Enroll XDM Netscaler WorxHome DMZ © 2013 Citrix SQL
  • 9. Device Management Details Mail invitations Exchange Netscaler DMZ WorxHome Active Sync Filter © 2013 Citrix Appstore Traffic XNC XDM Server SQL Device Management Web clips App Store Active Directory Public Apps Auth + User / Group Info
  • 10. XenMobile AppC Architecture XMA SaaS Apps Mobile Enroll Netscaler App Store MDX Apps HDX Apps WorxHome DMZ © 2013 Citrix
  • 11. XenMobile AppC Clustering Netscaler Mobile Enroll XMA Prim./Active (CL. Head) Load Balancer WorxHome DMZ TCP 9736 443 (AppC VIP) 443 © 2013 Citrix Service Node TCP 9737 XMA AppC HA Pair XMA Sec./Passive
  • 12. XenMobile AppC Architecture – Integrated Mode Active Sync Filter XNC ShareFile XDM Mobile Enroll Netscaler Optional XenApp XenDesktop XMA Storefront WorxHome DMZ © 2013 Citrix
  • 13. XenMobile Netscaler Gateway Architecture Netscaler Gateway V Server V Server V Server © 2013 Citrix Netscaler Gateway VIP AAA VPN cVPN “Special” tunnels – STA etc
  • 15. XenMobile AppC Architecture Auth Active Directory XMA Netscaler V Server Auth User/Group attr Workflow Mail approval Exchange Micro VPN Web © 2013 Citrix
  • 16. WorxHome as “Hub” Citrix Native Apps Enterprise Authentication Native Micro-VPN Native 3rd Party Your App Secure Storage Other Native Apps Constrained Execution Web HDX* Apps Apps Remote Apps * HDX Apps require Receiver for ICA/HDX © 2013 Citrix
  • 17. MDX Architecture Managed apps Netscaler Gateway Secure Network Tunnel Secure IPC logon app one app two MDX Framework MDX Framework MDX Framework app private data vault app private data vault app private data vault policies Worx Home shared data vault vault encryption © 2013 Citrix MDX Framework provided by either: 1. Wrapping toolset 2. Directly compiled SDK XenMobile
  • 18. MDX Application Behavior Encryption Need to login ? Network Access Policies © 2013 Citrix Check Policies VPN App Startup Device Storage Inter App Comms
  • 19. MDX VPN Access XMA Netscaler Policy Control Authentication VPN, cVPN, STA © 2013 Citrix Internal Services
  • 20. MDX Toolkit - System requirements • • • • JDK v1.7 Android SDK Android APK Tool Digitally Signed Certificate © 2013 Citrix • iOS Distribution Provisioning Profile • Certificate • X-code command-line tools
  • 21. Application Management - Demo © 2013 Citrix
  • 22. Tips & Tricks: Helpful information • E-Docs is your friend • http://support.citrix.com/product/xm/v8.5 © 2013 Citrix
  • 23. Tips & Tricks: Worx Home vs. Receiver Feature MDM Registration AppC Registration GoToAssist remote support Provisioning File Email-based account discovery MDX apps access HDX apps access Secure Browse support MicroVPN support © 2013 Citrix Worx Home Receiver
  • 24. Web & SaaS Apps DMZ Zone 80/443 (App Specific) FIREWALL FIREWALL Internet Zone Corporate LAN Zone DNS 53 NTP 123 DNS & NTP DNS 53 NTP 123 Netscaler 80/443 (App Specific) 1494 / 2598 443 443 80 /443 8443 NSIP 443 80 for downloads SNIP AG VIP iOS only 5223 2195 &2196 80/443 AppController XNC 389/636 LB VIP 443 80/443 StoreFront Active Directory Exchange 9080 80 80 /443 / 8443 Goole Apple Play Store App Store 443 445 443 443 443 for Form-Fill auth StorageZone Controller MS CS XDM 1433 © 2013 Citrix XA/XD SQL CIFS 443 SharePoint
  • 25. Tips & Tricks: NetScaler Gateway SSO • NetScaler Gateway Single Sign-on (SSO) or callback is used by StoreFront or App Controller to request NetScaler Gateway for user credentials • Callback URL requires a secure connection (HTTPS) back to the AG virtual server who authenticated the user (most cases) • Callback URL can be another NG virtual server on the same NG VPX/MPX • Example: https://NG-VIP-FQDN/CitrixAuthService/AuthService.asmx (case sensitive) © 2013 Citrix
  • 26. Tips & Tricks: What to check for SSO? AppController & Storefront • Ensure External URL matches with the AG URL users will enter on their web browsers or Receiver • Callback URL needs to resolve back to the AG that authenticated the end-user AppController © 2013 Citrix StoreFront
  • 27. Certificates • Being used all over in the XM world ᵒ XDM Server • WEB / HTTPS • Device Certs ᵒ AppC • WEB / HTTPS • SAML ᵒ Netscaler • WEB / HTTPS ᵒ XenDesktop / XenApp / Storefront • WEB / HTTPS © 2013 Citrix
  • 28. Secure Browse • Client-side rewrite feature to access intranet sites • Available on Receiver for iOS 5.6.1 or later • Must use NetScaler Gateway 10 (build 69.4 or later) © 2013 Citrix Micro-VPN • On-demand application VPN tunnel between mobile device and NetScaler Gateway • Available on Receiver for Android 3.1 or later and Receiver for iOS 5.7 • Must use NetScaler Gateway 10 (build 69.4 or later) WorxWeb • Native iOS/Android mobile browser application • Securely connects to corporate network using on-demand Micro-VPN tunnel • Must use NetScaler Gateway 10 (build 69.4 or later)
  • 29. Tips & Tricks: How does the endpoint know if Secure Browse is available • Secure Browse is enabled by default • WorxHome requests: ᵒ GET https://FQDN/AGServices/rewriteMode HTTP/1.1 • Netscaler Gateway responses HTTP/1.1 200 OK Content-Length: 23 Cache-control: no-cache, no-store Pragma: no-cache Content-Type: text/plain HTTP/1.1 200 OK Content-Length: 23 Cache-control: no-cache, no-store Pragma: no-cache Content-Type: text/plain SB:SecureBrowse RW:cvpn RW:cvpn © 2013 Citrix
  • 30. Tips & Tricks: How does the endpoint indicate support for micro VPN • Receiver / WorxHome HTTP POST to NetScaler Gateway POST https://FQDN/cgi/login HTTP/1.1 Host: FQDN User-Agent: CitrixReceiver/com.citrix.ReceiveriPad iOS/5.7 (build 170) CitrixReceiver-iPad CFNetwork Darwin VpnCapable HTTP/1.1 302 Object Moved Location: /cgi/setclient?iosc Set-Cookie: NSC_AAAC=55f4f4d9926e4b6533f6033 24b45fa1f0311fe8c345525d5f4f58455 e445a4a42;Secure;HttpOnly;Path=/ © 2013 Citrix HTTP/1.1 302 Object Moved Location: /cgi/setclient?andr Set-Cookie: NSC_AAAC=55f4f4d9926e4b6533f6033 24b45fa1f0311fe8c345525d5f4f58455e 445a4a42;Secure;HttpOnly;Path=/
  • 31. Tips & Tricks: Using STA with WorxMail • Mail typically operates in a 24/7 mode, hence when using mVPN this may have an impact on battery life. • STA in AppC has additional features specifically for WorxMail, the main difference is a “ticket table” to keep track of the tickets • AppC STA allows proxying TCP connection to CAS / Exchange via SOCKS5 Note: This is exclusively used (supported) for WorxMail, even in theory other apps could leverage this method too © 2013 Citrix
  • 32. Tips & Tricks: Using STA with WorxMail • Configure the “new” STA for WorxMail at the NetScaler Gateway Add the AppC URL to the STA list © 2013 Citrix
  • 33. Tips & Tricks: Using STA with WorxMail • Configure the WorxMail policies at the AppC Add the following information: • Background Network Services (including port number) • Ticket Expiration • Services Gateway (NG FQDN) © 2013 Citrix
  • 35. Work better. Live better.