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INTRODUCING CULTURAL PROMPTS IN A SEMANTIC
                                 DATA BROWSER
                                 Dhaval Thakker, Vania Dimitrova, Gaye Ediboğlu
           International Workshop on Intelligent Exploration of Semantic Data
SD) 2012
Exploitation of digital traces
as a source for informal learning
Exploitation of digital traces
               as a source for informal learning
                                                     Exploration
                                                     Environment

                             digital
                             traces


digimind.com




                Taming                 Semantic Web Technologies
                •Retrieve                • Semantic Data browsers
                •Aggregate               • Semantic Nudges
                •Organise
Semantic Data Browser
                                 Focus Concept



                                        Facts
Eye Contact     is     Body Language




                                       Social
                                       Content
Semantic Data Browser
Processing Pipeline:
                                Semantic Data Browser


             Digital Traces
              Collection
                                   Semantic
                                Augmentation &
                                                 Browsing &
                                    Query        Interaction
Bespoke
Ontologies      Ontology
& Linked      Underpinning
Data Cloud
Semantic Data Browser for
                                     Learning
• Data browsers Limitations:
    • Cognitive onus on Learner
    • Not always possible to decide best course of action
      for him/her.
                    •Influence options in a way that
                    will support choosers to act in
                    their own interest, preserving
                    freedom of choice
                    •Signposting & Prompts

 Thakker, D., Dimoklis, D.,Dimitrova, V., Lau, L., Brna, P. (2012) Taming Digital Traces for Informal Learning: A
 Semantic-Driven Approach. EC-TEL 2012, pp. 348--362. Springer, Heidelberg, Saarbrücken (Germany), 18 - 21
 September 2012.
Semantic Nudges:
Signposting
Semantic Nudges: Prompts
So far…Semantic Data Browser




                                    Interaction   Digital Traces +
User: Country of origin, visited,    Focus        Semantic Tags
residence



           Semantic Data Browser

      Digital Traces                  Ontology
• Hofstede: “[culture is] the collective programming of the human
  mind that distinguishes the members of one human group from
  those of another. Culture in this sense is a system of collectively
  held values.” [12].
• National culture is fundamental for distinguishing the people of
  one country from other people from other countries.
• Intercultural communication – cultural differences in terms of
  personal distance, gestures, body language, norms
                                  http://geert-hofstede.com/geert-hofstede.html
Culture awareness & Exposure

• Cultural awareness is “..
  understanding some key facts
  about a particular culture”.
• Cultural exposure is
  experience of culture by
  visit/origin/residence.
• Aim: Inform users about
  cultural aspects (basics,
  intercultural dimensions –
  such as gestures)
Cultural Models for National
Cultures: Hofstede Model




            http://geert-hofstede.com/national-culture.html
Power Distance
(The degree to which power differentials within society and
               organizations are accepted.)
United Kingdom & China

IDV                                   LTO

In Individualist                      The extent to
societies people                      which a society
are supposed to                       shows a
look after                            pragmatic
themselves and                        future-oriented
their direct                          perspective
family only.                          rather than a
                                      conventional
In Collectivist                       historical short-
societies people                      term point of
belong to ‘in                         view.
groups’ that take
care of them in
exchange for
loyalty.
Stereotypical Information from
                      Hofstede model - for UK
•   Power distance
        • At 35 Britain sits in the lower rankings of PDI – i.e. a society that believes that
            inequalities amongst people should be minimized.
•   Individualism
        • At a score of 89 the UK is amongst the highest of the individualistic scores, beaten only
            by some of the commonwealth countries it spawned i.e. Australia and the USA.
•   Masculinity / Femininity
        • At 66 Britain is a masculine society – highly success oriented and driven. A key point of
            confusion for the foreigner lies in the apparent contradiction between the British culture
            of modesty and understatement which is at odds with the underlying success driven
            value system in the culture.
•   Uncertainty avoidance
        • At 35 the UK has a low score on uncertainty avoidance which means that as a nation
            they are quite happy to wake up not knowing what the day brings and they are happy to
            ‘make it up as they go along’ changing plans as new information comes to light.
•   Long term orientation
        • At 25 the UK scores as a short term oriented society which drives a great respect for
            history and tradition as well as a focus on quick results in the future.
Grouping countries in clusters
       for measuring exposure to more abstract
                        level
    • Hofstede Model: K-mean Clustering


  Cluster 1                Cluster 2                Cluster 3              Cluster 4            Cluster 5
  Netherlands,           El Salvador, Turkey,     China, Indonesia,          Malaysia,         Panama, Mexico,
                            Chile, Portugal,       Ghana, Nigeria,
Norway, Sweden,                                                          Philippines, India      Venezuela,
                          Uruguay, Greece,        Singapore, Hong
Denmark, Finland                 Spain                                                            Ecuador,
                                                    Kong, Kenya                                   Colombia


  Cluster 6                Cluster 7                Cluster 8              Cluster 9           Cluster 10
Egypt, Iraq, Kuwait,       France, Poland,        USA, Australia, UK,      South Africa,        Peru, Thailand,
  Lebanon, Libya,          Belgium, Czech           Ireland, New             Germany,          Pakistan, Taiwan,
UAE, Saudi Arabia,      Republic, Japan, Italy,        Zealand          Switzerland, Austria     South Korea
    Brazil, Iran         Argentina, Hungary



                       Available from : http://imash.leeds.ac.uk/publications/support/culturalprompts/
National Culture Models: Globe
                     project
• Cross-cultural research effort – wider in scope,
  depth, duration.
• Nine units of measurement – cultural
  dimensions
   Performance     Uncertainty          Humane
   Orientation     Avoidance            Orientation
  Institutional    In-Group
                                        Assertiveness
  Collectivism     Collectivism
  Gender           Future
                                        Power Distance
  Egalitarianism   Orientation
                           http://www.grovewell.com/pub-GLOBE-intro.html
Globe Cultural Model: Clusters


Anglo - 7                Latin Europe - 6
Nordic Europe - 3        Germanic Europe - 5
Eastern Europe - 8       Latin America - 10
Sub-Saharan Africa - 5   Middle East - 5
Southern Asia - 6        Confucian Asia - 6
…Semantic Data Browser +
                   Cultural Model
                                                  Cultural Models

                                    Culture dimensions   Stereotypical   Culture
                                                         Information     clusters


                                    Interaction    Digital Traces +
User: Country of origin, visited,    Focus         Semantic Tags
residence



           Semantic Data Browser

      Digital Traces                  Ontology
User Model : Culture exposure of
                    user mapped to Cultural Models
    • U = < Corigin, Cresidence, Cvisited, Ehof, Eglobe>
    • Ehof & Eglobe = Mapping Corigin, Cresidence, Cvisited to Hofstede Clusters and Globe Clusters
    • For example, a user who has visited Egypt, Iraq, Kuwait, Lebanon, Libya,
      India

  Cluster 1                    Cluster 2                     Cluster 3              Cluster 4            Cluster 5
  Netherlands,               El Salvador, Turkey,          China, Indonesia,          Malaysia,         Panama, Mexico,
                                Chile, Portugal,            Ghana, Nigeria,
Norway, Sweden,                                                                   Philippines, India      Venezuela,
                              Uruguay, Greece,             Singapore, Hong
Denmark, Finland                     Spain                                                                 Ecuador,
                                                             Kong, Kenya                  33%              Colombia


  Cluster 6                    Cluster 7                     Cluster 8              Cluster 9           Cluster 10
Egypt, Iraq, Kuwait,          France, Poland,              USA, Australia, UK,      South Africa,        Peru, Thailand,
  Lebanon, Libya,             Belgium, Czech                 Ireland, New             Germany,          Pakistan, Taiwan,
UAE, Saudi Arabia,         Republic, Japan, Italy,              Zealand          Switzerland, Austria     South Korea
    Brazil, Iran            Argentina, Hungary
   56%
…Semantic Data Browser +
      Cultural Model + User Model

User Model                                         Cultural Models

    User Model                       Culture dimensions   Stereotypical   Culture
                                                          Information     clusters


                                     Interaction    Digital Traces +
 User: Country of origin, visited,    Focus         Semantic Tags
 residence



            Semantic Data Browser

       Digital Traces                  Ontology
…Semantic Data Browser + Cultural
  Model + User Model = Prompt Model

User Model                                         Cultural Models

    User Model                       Culture dimensions   Stereotypical   Culture
                                                          Information     clusters
                        Prompt Model
                                     Interaction    Digital Traces +
 User: Country of origin, visited,    Focus         Semantic Tags
 residence



            Semantic Data Browser

       Digital Traces                  Ontology
Goals of Prompts
• G1. Create awareness of cultural aspects. In the cases when the
  evidence (from user model) suggests that no exposure to a particular
  cultural cluster exist, i.e. Ehof<ClusterHofi, Val) ∧ Val = ϕ ∨ Eglobe<ClusterGloi,
  Val) ∧ Val = ϕ.
• G2. Expand awareness on certain cultural aspects. In the cases when
  the evidence (from user model) suggests that there is a limited
  exposure to a particular culture cluster, where the limit is some
  threshold θ
• G3. Reflect on cultural awareness. In the cases when the evidence
  (from user model) suggests that there is good exposure to a particular
  culture cluster
Prompt Model: Using User
            Model, Globe Model
• User Model: No exposure to Globe cultural
  cluster (‘Eastern Europe’)
• General Goal: Create Awareness
• Aim: to create awareness for the ‘Eastern
  Europe’ cluster and influence the content user
  browses.
Prompt Model: Using User
Model, Globe Model
Prompt Model: Using User
              Model, Hofstede Model
• User Model: The user has exposure to countries with
  contrasting power distance index (PDI- as defined by
  Hofstede)
• General Goal: Create Awareness
• Aim: to create awareness by informing about contrasting PDI
Prompt Model: Using User
              Model, Hofstede Model
• User Model: The user has exposure to countries with
  contrasting power distance index (PDI- as defined by
  Hofstede)
• General Goal: Create Awareness
• Aim: to create awareness by informing about contrasting PDI
Prompt Model: Using Interaction
          Focus, Hofstede/Globe Model
• Interaction Focus: The user is at an Entity page, that contains
  comment mentioning countries.
• Condition: countries mentioned in comment are within a
  cluster
• Specific Goal: Inform the user about countries belonging to a
  specific cluster
Future work
• Prompt Model
  – Type of the prompts and list so far is what can be
    generated
  – Which prompt to display & when (e.g. more than
    one matching specific goal) is not worked out yet
  – “WHAT, HOW” is answered but not “WHEN”
  – Interaction history can be important
  – Evaluation
1. Learning context:
–     Informal Learning is important
–     Social spaces and user generated content offer
      new opportunities

2. Technology:
–     Semantic Nudges to empower exploration in
      Semantic Data Browser
–     Cultural Prompts for introducing cultural aspects in
      semantic data browser
Thank You!
Dr Dhaval Thakker, Research Fellow, University of Leeds
D.Thakker@leeds.ac.uk
http://www.imreal-project.eu/

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Introducing cultural prompts in a semantic data browser

  • 1. INTRODUCING CULTURAL PROMPTS IN A SEMANTIC DATA BROWSER Dhaval Thakker, Vania Dimitrova, Gaye Ediboğlu International Workshop on Intelligent Exploration of Semantic Data SD) 2012
  • 2. Exploitation of digital traces as a source for informal learning
  • 3. Exploitation of digital traces as a source for informal learning Exploration Environment digital traces digimind.com Taming Semantic Web Technologies •Retrieve • Semantic Data browsers •Aggregate • Semantic Nudges •Organise
  • 4. Semantic Data Browser Focus Concept Facts Eye Contact is Body Language Social Content
  • 6. Processing Pipeline: Semantic Data Browser Digital Traces Collection Semantic Augmentation & Browsing & Query Interaction Bespoke Ontologies Ontology & Linked Underpinning Data Cloud
  • 7. Semantic Data Browser for Learning • Data browsers Limitations: • Cognitive onus on Learner • Not always possible to decide best course of action for him/her. •Influence options in a way that will support choosers to act in their own interest, preserving freedom of choice •Signposting & Prompts Thakker, D., Dimoklis, D.,Dimitrova, V., Lau, L., Brna, P. (2012) Taming Digital Traces for Informal Learning: A Semantic-Driven Approach. EC-TEL 2012, pp. 348--362. Springer, Heidelberg, Saarbrücken (Germany), 18 - 21 September 2012.
  • 10. So far…Semantic Data Browser Interaction Digital Traces + User: Country of origin, visited, Focus Semantic Tags residence Semantic Data Browser Digital Traces Ontology
  • 11. • Hofstede: “[culture is] the collective programming of the human mind that distinguishes the members of one human group from those of another. Culture in this sense is a system of collectively held values.” [12]. • National culture is fundamental for distinguishing the people of one country from other people from other countries. • Intercultural communication – cultural differences in terms of personal distance, gestures, body language, norms http://geert-hofstede.com/geert-hofstede.html
  • 12. Culture awareness & Exposure • Cultural awareness is “.. understanding some key facts about a particular culture”. • Cultural exposure is experience of culture by visit/origin/residence. • Aim: Inform users about cultural aspects (basics, intercultural dimensions – such as gestures)
  • 13. Cultural Models for National Cultures: Hofstede Model http://geert-hofstede.com/national-culture.html
  • 14. Power Distance (The degree to which power differentials within society and organizations are accepted.)
  • 15. United Kingdom & China IDV LTO In Individualist The extent to societies people which a society are supposed to shows a look after pragmatic themselves and future-oriented their direct perspective family only. rather than a conventional In Collectivist historical short- societies people term point of belong to ‘in view. groups’ that take care of them in exchange for loyalty.
  • 16. Stereotypical Information from Hofstede model - for UK • Power distance • At 35 Britain sits in the lower rankings of PDI – i.e. a society that believes that inequalities amongst people should be minimized. • Individualism • At a score of 89 the UK is amongst the highest of the individualistic scores, beaten only by some of the commonwealth countries it spawned i.e. Australia and the USA. • Masculinity / Femininity • At 66 Britain is a masculine society – highly success oriented and driven. A key point of confusion for the foreigner lies in the apparent contradiction between the British culture of modesty and understatement which is at odds with the underlying success driven value system in the culture. • Uncertainty avoidance • At 35 the UK has a low score on uncertainty avoidance which means that as a nation they are quite happy to wake up not knowing what the day brings and they are happy to ‘make it up as they go along’ changing plans as new information comes to light. • Long term orientation • At 25 the UK scores as a short term oriented society which drives a great respect for history and tradition as well as a focus on quick results in the future.
  • 17. Grouping countries in clusters for measuring exposure to more abstract level • Hofstede Model: K-mean Clustering Cluster 1 Cluster 2 Cluster 3 Cluster 4 Cluster 5 Netherlands, El Salvador, Turkey, China, Indonesia, Malaysia, Panama, Mexico, Chile, Portugal, Ghana, Nigeria, Norway, Sweden, Philippines, India Venezuela, Uruguay, Greece, Singapore, Hong Denmark, Finland Spain Ecuador, Kong, Kenya Colombia Cluster 6 Cluster 7 Cluster 8 Cluster 9 Cluster 10 Egypt, Iraq, Kuwait, France, Poland, USA, Australia, UK, South Africa, Peru, Thailand, Lebanon, Libya, Belgium, Czech Ireland, New Germany, Pakistan, Taiwan, UAE, Saudi Arabia, Republic, Japan, Italy, Zealand Switzerland, Austria South Korea Brazil, Iran Argentina, Hungary Available from : http://imash.leeds.ac.uk/publications/support/culturalprompts/
  • 18. National Culture Models: Globe project • Cross-cultural research effort – wider in scope, depth, duration. • Nine units of measurement – cultural dimensions Performance Uncertainty Humane Orientation Avoidance Orientation Institutional In-Group Assertiveness Collectivism Collectivism Gender Future Power Distance Egalitarianism Orientation http://www.grovewell.com/pub-GLOBE-intro.html
  • 19. Globe Cultural Model: Clusters Anglo - 7 Latin Europe - 6 Nordic Europe - 3 Germanic Europe - 5 Eastern Europe - 8 Latin America - 10 Sub-Saharan Africa - 5 Middle East - 5 Southern Asia - 6 Confucian Asia - 6
  • 20. …Semantic Data Browser + Cultural Model Cultural Models Culture dimensions Stereotypical Culture Information clusters Interaction Digital Traces + User: Country of origin, visited, Focus Semantic Tags residence Semantic Data Browser Digital Traces Ontology
  • 21. User Model : Culture exposure of user mapped to Cultural Models • U = < Corigin, Cresidence, Cvisited, Ehof, Eglobe> • Ehof & Eglobe = Mapping Corigin, Cresidence, Cvisited to Hofstede Clusters and Globe Clusters • For example, a user who has visited Egypt, Iraq, Kuwait, Lebanon, Libya, India Cluster 1 Cluster 2 Cluster 3 Cluster 4 Cluster 5 Netherlands, El Salvador, Turkey, China, Indonesia, Malaysia, Panama, Mexico, Chile, Portugal, Ghana, Nigeria, Norway, Sweden, Philippines, India Venezuela, Uruguay, Greece, Singapore, Hong Denmark, Finland Spain Ecuador, Kong, Kenya 33% Colombia Cluster 6 Cluster 7 Cluster 8 Cluster 9 Cluster 10 Egypt, Iraq, Kuwait, France, Poland, USA, Australia, UK, South Africa, Peru, Thailand, Lebanon, Libya, Belgium, Czech Ireland, New Germany, Pakistan, Taiwan, UAE, Saudi Arabia, Republic, Japan, Italy, Zealand Switzerland, Austria South Korea Brazil, Iran Argentina, Hungary 56%
  • 22. …Semantic Data Browser + Cultural Model + User Model User Model Cultural Models User Model Culture dimensions Stereotypical Culture Information clusters Interaction Digital Traces + User: Country of origin, visited, Focus Semantic Tags residence Semantic Data Browser Digital Traces Ontology
  • 23. …Semantic Data Browser + Cultural Model + User Model = Prompt Model User Model Cultural Models User Model Culture dimensions Stereotypical Culture Information clusters Prompt Model Interaction Digital Traces + User: Country of origin, visited, Focus Semantic Tags residence Semantic Data Browser Digital Traces Ontology
  • 24. Goals of Prompts • G1. Create awareness of cultural aspects. In the cases when the evidence (from user model) suggests that no exposure to a particular cultural cluster exist, i.e. Ehof<ClusterHofi, Val) ∧ Val = ϕ ∨ Eglobe<ClusterGloi, Val) ∧ Val = ϕ. • G2. Expand awareness on certain cultural aspects. In the cases when the evidence (from user model) suggests that there is a limited exposure to a particular culture cluster, where the limit is some threshold θ • G3. Reflect on cultural awareness. In the cases when the evidence (from user model) suggests that there is good exposure to a particular culture cluster
  • 25. Prompt Model: Using User Model, Globe Model • User Model: No exposure to Globe cultural cluster (‘Eastern Europe’) • General Goal: Create Awareness • Aim: to create awareness for the ‘Eastern Europe’ cluster and influence the content user browses.
  • 26. Prompt Model: Using User Model, Globe Model
  • 27. Prompt Model: Using User Model, Hofstede Model • User Model: The user has exposure to countries with contrasting power distance index (PDI- as defined by Hofstede) • General Goal: Create Awareness • Aim: to create awareness by informing about contrasting PDI
  • 28. Prompt Model: Using User Model, Hofstede Model • User Model: The user has exposure to countries with contrasting power distance index (PDI- as defined by Hofstede) • General Goal: Create Awareness • Aim: to create awareness by informing about contrasting PDI
  • 29. Prompt Model: Using Interaction Focus, Hofstede/Globe Model • Interaction Focus: The user is at an Entity page, that contains comment mentioning countries. • Condition: countries mentioned in comment are within a cluster • Specific Goal: Inform the user about countries belonging to a specific cluster
  • 30. Future work • Prompt Model – Type of the prompts and list so far is what can be generated – Which prompt to display & when (e.g. more than one matching specific goal) is not worked out yet – “WHAT, HOW” is answered but not “WHEN” – Interaction history can be important – Evaluation
  • 31. 1. Learning context: – Informal Learning is important – Social spaces and user generated content offer new opportunities 2. Technology: – Semantic Nudges to empower exploration in Semantic Data Browser – Cultural Prompts for introducing cultural aspects in semantic data browser Thank You! Dr Dhaval Thakker, Research Fellow, University of Leeds D.Thakker@leeds.ac.uk http://www.imreal-project.eu/

Notas do Editor

  1. Conference 21 st century skills Tom – 21 st century Social media savvy Recent graduate So informal learning does happen for the 21 st century learners So far ad hoc bases
  2. Just for Dhaval: If you noticed in the previous slide, what if he did not know about handshake, how does he comes to that Exploratory search seems suitable for this Or if he knew abt handshake, he can benefit from nowing what are the other body language around handshake?
  3. Semantic data browsers[3] are the new breed of applications to come from the research efforts in the semantic community. Such browsers offer browsing of ontologies and semantically augmented data (e.g. content) by laying out browsing trajectories using relationships in the ontologies.
  4. Semantic data browsers[3] are the new breed of applications to come from the research efforts in the semantic community. Such browsers offer browsing of ontologies and semantically augmented data (e.g. content) by laying out browsing trajectories using relationships in the ontologies.
  5. Semantic browsers can offer opportunities to build learning environments in which exploration of content is governed by ontologies that capture contextual aspects. Data browsers assume that the users are in charge of what they do when using the browser. This puts the cognitive onus on the user, and is particularly acute in the case of a user being a learner, i.e. not familiar with the conceptual space in the domain and may be unable to decide what is the best course of action for him/her.
  6. (semantic Data = semantically augmented digital traces &amp; ontologies of the domain)
  7. Few clarifications Culture is complex, sensitive and difficult subject It is also good to define the boundaries up front – culture based on work, religion http://laofutze.wordpress.com/tag/hofstedes-model-ppt/
  8. http://laofutze.wordpress.com/tag/hofstedes-model-ppt/
  9. Geert Hofstede conducted a study on employees at IBM, a multinational company. He questioned over 11,000 employees of the business in some 40 countries about their value orientation. Which resulted in 5 cultural dimensions Years: 1967 to 1973 http://laofutze.wordpress.com/tag/hofstedes-model-ppt/
  10. http://geert-hofstede.com/united-kingdom.html
  11. http://laofutze.wordpress.com/tag/hofstedes-model-ppt/
  12. http://laofutze.wordpress.com/tag/hofstedes-model-ppt/
  13. GLOBE is the acronym for “Global Leadership and Organizational Behavior Effectiveness,” the name of a cross-cultural research effort that exceeds all others (including Geert Hofstede’s landmark 1980 study) in scope, depth, duration, and sophistication. 
  14. GLOBE is the acronym for “Global Leadership and Organizational Behavior Effectiveness,” the name of a cross-cultural research effort that exceeds all others (including Geert Hofstede’s landmark 1980 study) in scope, depth, duration, and sophistication. 
  15. (semantic Data = semantically augmented digital traces &amp; ontologies of the domain)
  16. Many things: As abstract as 33% to 56% And that not exposed to others And that he has been to countries with higher Power distance and low mascility factor
  17. (semantic Data = semantically augmented digital traces &amp; ontologies of the domain)
  18. (semantic Data = semantically augmented digital traces &amp; ontologies of the domain)
  19. http://localhost/ICAW/web/kbpages_nervous_culture.php?kbItem=sentiwn:nervous http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/jwb_eastern_europe_cluster.pdf
  20. http://localhost/ICAW/web/kbpages_nervous_culture.php?kbItem=sentiwn:nervous http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/jwb_eastern_europe_cluster.pdf
  21. http://localhost/ICAW/web/kbpages_nervous_culture.php?kbItem=sentiwn:nervous http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/jwb_eastern_europe_cluster.pdf
  22. http://localhost/ICAW/web/kbpages_nervous_culture.php?kbItem=sentiwn:nervous http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/jwb_eastern_europe_cluster.pdf
  23. http://localhost/ICAW/web/kbpages_nervous_culture.php?kbItem=sentiwn:nervous http://www.thunderbird.edu/wwwfiles/sites/globe/pdf/jwb_eastern_europe_cluster.pdf
  24. For example, more than one clusters user is not exposed to which information we display first.