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Success Factors and
Evaluation of E-Participation
OurSpace Workshop at CeDEM13
www.joinourspace.eu
www.donau-uni.ac.at/cedem
Michael Sachs & Judith Schoßböck
Centre for E-Governance, Danube University Krems
•  Introduction
o  General input about e-participation
o  The OurSapce project
•  Success Factors & Indicators
o  Concrete definition of factors
•  Evaluation models
o  The OurSpace Evaluation Methodology
o  Discussion on evaluation of e-part projects
Structure of the Workshop
•  General input about e-participation and
evaluation
•  Short intro to the OurSpace project
Introduction - Overview
• Techno-Optimsim
• Evaluation
• Success factors
Introduction
OurSpace – The Virtual Youth Space
Funded by the EC
Consortium
•  Implementation of an innovative communication
platform for democratic participation
•  Creating a community that focuses on discussing
political issue that are relevant for young people.
•  Forward the results of the deliberation process to
decision makers and institutions.
•  To make young people familiar with decision makers,
governmental/political institutions and the decision
making process.
•  A sustainable and inexpensive platform and the
evaluation thereof.
Objectives
•  Web 2.0: Integration of Socialen Media and Networks
•  Discussion with 4 langauges
•  Outcome oriented discussion
o  Preparation of National and European themes for young people
o  Make politics relevant for young people
•  Involvement of
o  Young people
o  Decision makers
o  Public institutions
Challenges
• Mobile communication channels
o  Android App, Website optimised for mobile phones
• Facebook-Integration
o  Registration, Facebook App
• Implementation of Google Translate
o  Moderated discussion in all stages of the deliberation
process
Features
1.  Suggest a theme and rate a theme
2.  Discuss a theme and provide comments and
proposals; rate ideas
3.  Rate the pre selected best proposals
4.  Show results and get feedback from relevant
bodies and persons.
Deliberation in 4 Stages
Participation in Mothertounge
Points system for motivation
Success Factors
Group Discussion
Outcomes
Please introduce yourself briefly and
make a short statement on one of the
following issues:
• Name one factor for success in e-
participation.
• Name one factor for failure in e-
participation.
Warm up with each person in group
• initiated: top-down vs. bottom-up
• local vs. global perspective
• target group and specific purpose vs. all
inclusive eParticipation
• participation as legitimation vs.
collaboration
Success perspectives for discussion
Discussion in small groups
•  What factors lead to (no-) success in known
e-participation projects?
o  Briefly describe the project (scope and aim).
o  Describe the (no-) success factor and its impact on
the project.
o  Could this factor be a general factor for (un-)
success in other projects?
o  How can you measure these (no-) success factors?
(evaluation)
~ 15-20 min. discussion. One presenter per group
(No-) Success factors from
specific projects
Evaluation
Methodologies
Input from Moderators
Group Discussion
• Several levels for evaluation
• Definition of Indicators (Indicator
categories) for each level of
evaluation
• Description of methods and tools for
evaluation
• Definition of success criteria for the
measure
Evaluation Methodologies
4 layered approach (based on existing
evaluation models)
•  Political level
•  Impact and Relevance
•  Technical level
•  Technological Implementation
•  Social level
•  Users Perspective
•  Methodological level
•  Procedures
OurSpace: Approach
• Questionnaires
• Interviews
• Media analysis
• Performance Monitoring Tool
• Discourse analysis
• Data
o  Platform, Google Analytics
o  Facebook, blogs, events
OurSpace: Evaluation tools
Indicator Categories
Indicator Category: Political Level
Measurement and Tools
•  Your experience with eParticipation evaluation
models? What were useful tools?
•  Quantitative vs. qualitative models?
•  Which success factors should always be evaluated?
(and why?)
•  How complex do evaluation models need to be?
•  Is there a need for standardised models in
eParticipation?
•  General problems in evaluation of e-participation?
•  How to measure impact of a project on societal and
political level?
•  Internal vs. external evaluation of projects.
Evaluation models (discussion)
Outcomes and
Summary
Success factors and indicators
Evaluation models
Summary at the blog of the conference
digitalgovernment.wordpress.com
www.joinourspace.eu
We want your feedback!
1. Register 2. Explore the plattfrom 3. Give Feedback

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Michael Sachs, Judith Schossböck – Evaluation of e­‐participation projects

  • 1. Success Factors and Evaluation of E-Participation OurSpace Workshop at CeDEM13 www.joinourspace.eu www.donau-uni.ac.at/cedem Michael Sachs & Judith Schoßböck Centre for E-Governance, Danube University Krems
  • 2. •  Introduction o  General input about e-participation o  The OurSapce project •  Success Factors & Indicators o  Concrete definition of factors •  Evaluation models o  The OurSpace Evaluation Methodology o  Discussion on evaluation of e-part projects Structure of the Workshop
  • 3. •  General input about e-participation and evaluation •  Short intro to the OurSpace project Introduction - Overview
  • 5. OurSpace – The Virtual Youth Space
  • 6. Funded by the EC Consortium
  • 7. •  Implementation of an innovative communication platform for democratic participation •  Creating a community that focuses on discussing political issue that are relevant for young people. •  Forward the results of the deliberation process to decision makers and institutions. •  To make young people familiar with decision makers, governmental/political institutions and the decision making process. •  A sustainable and inexpensive platform and the evaluation thereof. Objectives
  • 8. •  Web 2.0: Integration of Socialen Media and Networks •  Discussion with 4 langauges •  Outcome oriented discussion o  Preparation of National and European themes for young people o  Make politics relevant for young people •  Involvement of o  Young people o  Decision makers o  Public institutions Challenges
  • 9. • Mobile communication channels o  Android App, Website optimised for mobile phones • Facebook-Integration o  Registration, Facebook App • Implementation of Google Translate o  Moderated discussion in all stages of the deliberation process Features
  • 10. 1.  Suggest a theme and rate a theme 2.  Discuss a theme and provide comments and proposals; rate ideas 3.  Rate the pre selected best proposals 4.  Show results and get feedback from relevant bodies and persons. Deliberation in 4 Stages
  • 12. Points system for motivation
  • 14. Please introduce yourself briefly and make a short statement on one of the following issues: • Name one factor for success in e- participation. • Name one factor for failure in e- participation. Warm up with each person in group
  • 15. • initiated: top-down vs. bottom-up • local vs. global perspective • target group and specific purpose vs. all inclusive eParticipation • participation as legitimation vs. collaboration Success perspectives for discussion
  • 16. Discussion in small groups •  What factors lead to (no-) success in known e-participation projects? o  Briefly describe the project (scope and aim). o  Describe the (no-) success factor and its impact on the project. o  Could this factor be a general factor for (un-) success in other projects? o  How can you measure these (no-) success factors? (evaluation) ~ 15-20 min. discussion. One presenter per group (No-) Success factors from specific projects
  • 18. • Several levels for evaluation • Definition of Indicators (Indicator categories) for each level of evaluation • Description of methods and tools for evaluation • Definition of success criteria for the measure Evaluation Methodologies
  • 19. 4 layered approach (based on existing evaluation models) •  Political level •  Impact and Relevance •  Technical level •  Technological Implementation •  Social level •  Users Perspective •  Methodological level •  Procedures OurSpace: Approach
  • 20. • Questionnaires • Interviews • Media analysis • Performance Monitoring Tool • Discourse analysis • Data o  Platform, Google Analytics o  Facebook, blogs, events OurSpace: Evaluation tools
  • 24. •  Your experience with eParticipation evaluation models? What were useful tools? •  Quantitative vs. qualitative models? •  Which success factors should always be evaluated? (and why?) •  How complex do evaluation models need to be? •  Is there a need for standardised models in eParticipation? •  General problems in evaluation of e-participation? •  How to measure impact of a project on societal and political level? •  Internal vs. external evaluation of projects. Evaluation models (discussion)
  • 25. Outcomes and Summary Success factors and indicators Evaluation models Summary at the blog of the conference digitalgovernment.wordpress.com www.joinourspace.eu
  • 26. We want your feedback! 1. Register 2. Explore the plattfrom 3. Give Feedback