SlideShare a Scribd company logo
1 of 20
Download to read offline
Successful eGovernment Takes a
Village: Inclusion and the Role of
Community Anchors
John Carlo Bertot
Director and Professor
Information Policy & Access Center
College of Information Studies
University of Maryland College Park
jbertot@umd.edu
Some trends and concerns
Growth Rate
—  103% growth rate between 1950 and
2009
◦  From 152 million to 308 million
◦  Germany: 21%
◦  Italy: 30%
—  Continued growth anticipated
◦  ~440 million by 2050
http://2010.census.gov/2010census/data/
http://www.un.org/esa/population/publications/wpp2008/
wpp2008_highlights.pdf
Immigration
Shrestha, L.B., & Heisler, E.J. (2011). The changing demographic profile of
the United States. CRS Report RL32701.
Age
http://www.census.gov/population/projections/data/national/2008/
summarytables.html
0
50.000
100.000
150.000
200.000
250.000
300.000
2010
2015
2020
2025
2030
2035
2040
2045
2050
Under 18
18-64
65 and over
85 and over
* In thousands
Race
http://www.census.gov/population/projections/data/national/2008/
summarytables.html
2010
2015
2020
2025
2030
2035
2040
2045
2050
0
50.000
100.000
150.000
200.000
250.000
White
All Others
* In thousands
Poverty
Broadband Plateau
—  $7.2 billion spent on broadband diffusion as
part of the Stimulus Bill
◦  Funds end August/September 2013
—  Broadband (home) penetration around 65%
◦  No, mobile access is not the answer
—  Who are the non-adopters?
◦  Those who do not adopt technologies
–  Older, less educated, less wealthy
◦  Recession
–  Cut Internet access
◦  Stagnating/declining income
–  Less spending on ICTs
Inability to Govern
—  Inability of federal government to make
any decisions
—  States financially strapped
◦  Though bottom may have been reached
◦  Burden shifting to local governments/
communities
—  Local governments taking on more of
governing/governance to resolve nation’s
challenges
Trust in government
10
How much of
the time do
you trust the
government in
Washington?
http://www.people-press.org/2013/01/31/trust-in-government-interactive/
Pew Research
Center
Open Government and Engagement
Opportunities
—  Radical redistribution of power away from
government and to communities and people
(Cameron, 2011)
—  Redesign institutions around collaborative
problem solving (Noveck, 2009)
—  Government as platform for the creation of
public value and social innovation (Tapscott, 2010)
—  Reinvention of government through digital
engagement, crowdsourcing, open data
(Newsome & Dickey, 2012)
—  Reinvention through “nudging” (Sunstein, 2012)
Community Challenges
—  What is a healthy
community/society?
◦  Basic needs
◦  Economy
◦  Health and wellness
◦  Education
◦  Arts and Culture
◦  Neighborhoods and
Communities
◦  Environment
◦  Seattle Foundation, 2006
—  Digital inclusion
◦  Access: Availability,
affordability, design for
inclusion, and public access
◦  Adoption: Relevance, digital
literacy, and consumer
safety
◦  Application: Economic and
workforce development,
education, health care,
public safety and
emergency services, civic
engagement, and social
connections
◦  IMLS, 2012
Assumptions of eParticipation
—  Informed citizenry
—  Participation is broad
—  Digitally inclusive communities
—  Digitally literate citizenry
◦  Data literacy
—  Engagement is intermediated by
technology, and directly between citizens
and governments (G2C)
Public Libraries in the US
Public Libraries
—  Trusted
—  Neutral
—  Ubiquitous
—  Community-based social innovators
Engagement at the Library
—  Hartford Public Library (CT)
◦  Community & Civic Participation
–  Strategy 1: Recruit and train volunteers to serve
as Cultural Navigators
–  Strategy 2: Build coalitions among key
stakeholders
–  Strategy 3:  Community - two approaches: City
Wide and Neighborhood
–  Strategy 4: Bridging cultures through facilitated.    
–  Strategy 5: Communicate the value that
stakeholders bring
Engagement at the Library
—  Sacramento Public Library (CA)
◦  I Street Press
Engagement at the Library
—  Howard County Libraries (MD) HiTech
◦  Partners include Institute for Learning Innovation,
Mindgrub Technologies, Howard County Public School
System, Howard Community College, University of
Maryland’s Clark School of Engineering
◦  Digital Media - Internet collaboration, web site
design, and e-publication development
◦  Mobile Collections - mobile apps and e-book
creation
◦  Games - game play, logic, design, and game building
◦  International Relations - domestic and
international networking, linguistics exploration, and
international news and current event observation
It’s about
—  Leveraging community resources
◦  (space, people, organizations, skills, infrastructure,
trust)
—  Engagement at the local level
—  Engagement through intermediaries and
technology
—  Digital literacy and data skills
—  Inclusive community building
◦  Not just for the connected and skilled
—  Community transformation in critical areas of
need
—  Innovation and creativity
References
—  Cameron, D. (2011). PM on Government Transparency.
http://www.youtube.com/watch?
v=tQTt4l2Qmd4&feature=player_embedded
—  Institute of Museum and Library Services. (2012). Building Digital
Communities:A framework for action. Washington, DC: Institute of Museum
and Library Services.Available at:
http://www.imls.gov/assets/1/workflow_staging/AssetManager/2140.PDF
—  Newsome, G, & Dickey, L. (2013). Citizenville: How toTake theTown Square
Digital and Reinvent Government. Penguin Press.
—  Noveck, B. S. (2009). Wiki Government: HowTechnology Can Make Government
Better, Democracy Stronger, and Citizens More Powerful. Washington, DC:
Brookings Institution Press.
—  Seattle Foundation. (2006).A Healthy Community:WhatYou Need to
Know to give Strategically. Seattle,WA:The Seattle Foundation.Available at:
http://www.seattlefoundation.org/aboutus/Documents/
10029170_HCReport_web.pdf
—  Sunstein, C.R. (2012). Simpler: The Future of Government. Simon & Schuster.
—  Tapscott, D. (2010). Foreward. In D. Lathrop & L. Ruma, Eds. Open
Government: Collaboration,Transparency, and Participation in Practice. O'Reilly
Media.

More Related Content

What's hot

The Digital Divide
The  Digital  DivideThe  Digital  Divide
The Digital DivideNDU
 
Digital Divide Powerpoint by Sam, Michael, Eduard and Hanut
Digital Divide Powerpoint by Sam, Michael, Eduard and HanutDigital Divide Powerpoint by Sam, Michael, Eduard and Hanut
Digital Divide Powerpoint by Sam, Michael, Eduard and Hanutsmuench
 
Digital Divide
Digital Divide Digital Divide
Digital Divide smuench
 
Improving Access to NYC Social Services in Response to COVID-19 and Rising De...
Improving Access to NYC Social Services in Response to COVID-19 and Rising De...Improving Access to NYC Social Services in Response to COVID-19 and Rising De...
Improving Access to NYC Social Services in Response to COVID-19 and Rising De...Lily Zimmerman
 
Ecrea3b Lakel Amar Paper
Ecrea3b Lakel Amar PaperEcrea3b Lakel Amar Paper
Ecrea3b Lakel Amar Paperimec.archive
 
Short and Long of Data Driven Innovation
Short and Long of Data Driven InnovationShort and Long of Data Driven Innovation
Short and Long of Data Driven InnovationDavid De Roure
 
Anti-social Networking: Web 2.0 and Social Exclusion
Anti-social Networking: Web 2.0 and Social ExclusionAnti-social Networking: Web 2.0 and Social Exclusion
Anti-social Networking: Web 2.0 and Social ExclusionUltan O'Broin
 
Edge 901 assignment 2. the digital divide
Edge 901 assignment 2. the digital divideEdge 901 assignment 2. the digital divide
Edge 901 assignment 2. the digital dividecsferry12
 
Information needs of women in developing countries
Information needs of women in developing countriesInformation needs of women in developing countries
Information needs of women in developing countriesFrancesca Coraggio
 
Digital Futures - Data & Community Ecosystems
Digital Futures - Data & Community EcosystemsDigital Futures - Data & Community Ecosystems
Digital Futures - Data & Community EcosystemsOpen Knowledge Canada
 
Linking online and offline: digital media and political processes in Indonesia
Linking online and offline: digital media and political processes in IndonesiaLinking online and offline: digital media and political processes in Indonesia
Linking online and offline: digital media and political processes in IndonesiaFoME_Symposium
 
The digital divide
The digital divideThe digital divide
The digital divideJoshNeves
 
Online activism in latin america
Online activism in latin americaOnline activism in latin america
Online activism in latin americaFoME_Symposium
 
Development as Freedom in a Digital Age
Development as Freedom in a Digital Age Development as Freedom in a Digital Age
Development as Freedom in a Digital Age Soren Gigler
 
Development as Freedom in a Digital Age
Development as Freedom in a Digital Age Development as Freedom in a Digital Age
Development as Freedom in a Digital Age Soren Gigler
 
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...Jonathan Gray
 

What's hot (20)

The Digital Divide
The  Digital  DivideThe  Digital  Divide
The Digital Divide
 
Digital Divide Powerpoint by Sam, Michael, Eduard and Hanut
Digital Divide Powerpoint by Sam, Michael, Eduard and HanutDigital Divide Powerpoint by Sam, Michael, Eduard and Hanut
Digital Divide Powerpoint by Sam, Michael, Eduard and Hanut
 
Digital Divide
Digital Divide Digital Divide
Digital Divide
 
Improving Access to NYC Social Services in Response to COVID-19 and Rising De...
Improving Access to NYC Social Services in Response to COVID-19 and Rising De...Improving Access to NYC Social Services in Response to COVID-19 and Rising De...
Improving Access to NYC Social Services in Response to COVID-19 and Rising De...
 
Knowledge society
Knowledge societyKnowledge society
Knowledge society
 
Ecrea3b Lakel Amar Paper
Ecrea3b Lakel Amar PaperEcrea3b Lakel Amar Paper
Ecrea3b Lakel Amar Paper
 
Short and Long of Data Driven Innovation
Short and Long of Data Driven InnovationShort and Long of Data Driven Innovation
Short and Long of Data Driven Innovation
 
Digital divide
Digital divideDigital divide
Digital divide
 
Digital Divide (age)
Digital Divide (age)Digital Divide (age)
Digital Divide (age)
 
ICT as a Platform for Change
ICT as a Platform for ChangeICT as a Platform for Change
ICT as a Platform for Change
 
Anti-social Networking: Web 2.0 and Social Exclusion
Anti-social Networking: Web 2.0 and Social ExclusionAnti-social Networking: Web 2.0 and Social Exclusion
Anti-social Networking: Web 2.0 and Social Exclusion
 
Edge 901 assignment 2. the digital divide
Edge 901 assignment 2. the digital divideEdge 901 assignment 2. the digital divide
Edge 901 assignment 2. the digital divide
 
Information needs of women in developing countries
Information needs of women in developing countriesInformation needs of women in developing countries
Information needs of women in developing countries
 
Digital Futures - Data & Community Ecosystems
Digital Futures - Data & Community EcosystemsDigital Futures - Data & Community Ecosystems
Digital Futures - Data & Community Ecosystems
 
Linking online and offline: digital media and political processes in Indonesia
Linking online and offline: digital media and political processes in IndonesiaLinking online and offline: digital media and political processes in Indonesia
Linking online and offline: digital media and political processes in Indonesia
 
The digital divide
The digital divideThe digital divide
The digital divide
 
Online activism in latin america
Online activism in latin americaOnline activism in latin america
Online activism in latin america
 
Development as Freedom in a Digital Age
Development as Freedom in a Digital Age Development as Freedom in a Digital Age
Development as Freedom in a Digital Age
 
Development as Freedom in a Digital Age
Development as Freedom in a Digital Age Development as Freedom in a Digital Age
Development as Freedom in a Digital Age
 
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...
Fighting Phantom Firms in the UK: From Opening Up Datasets to Reshaping Data ...
 

Viewers also liked (7)

Karine Nahon, Behind the scenes: Information flows in networks
Karine Nahon, Behind the scenes: Information flows in networksKarine Nahon, Behind the scenes: Information flows in networks
Karine Nahon, Behind the scenes: Information flows in networks
 
Vasilis Vlachokyriakos, Exploring E-­Voting for Participation
Vasilis Vlachokyriakos, Exploring E-­Voting for ParticipationVasilis Vlachokyriakos, Exploring E-­Voting for Participation
Vasilis Vlachokyriakos, Exploring E-­Voting for Participation
 
Radomir Bolgov – Web 2.0 in Russian Open Government: Political Role of Intern...
Radomir Bolgov – Web 2.0 in Russian Open Government: Political Role of Intern...Radomir Bolgov – Web 2.0 in Russian Open Government: Political Role of Intern...
Radomir Bolgov – Web 2.0 in Russian Open Government: Political Role of Intern...
 
Alon Peled: Re-Designing Open Data 2.0
Alon Peled: Re-Designing Open Data 2.0Alon Peled: Re-Designing Open Data 2.0
Alon Peled: Re-Designing Open Data 2.0
 
Measuring the promise of Open Data: Development of the Impact Monitoring Fram...
Measuring the promise of Open Data: Development of the Impact Monitoring Fram...Measuring the promise of Open Data: Development of the Impact Monitoring Fram...
Measuring the promise of Open Data: Development of the Impact Monitoring Fram...
 
Barriers to OGD use an visualization #CeDEM16
Barriers to OGD use an visualization #CeDEM16Barriers to OGD use an visualization #CeDEM16
Barriers to OGD use an visualization #CeDEM16
 
Karin Hansson: An E-­Participatory Map over Process Methods in Urban Planning
Karin Hansson: An E-­Participatory Map over Process Methods in Urban PlanningKarin Hansson: An E-­Participatory Map over Process Methods in Urban Planning
Karin Hansson: An E-­Participatory Map over Process Methods in Urban Planning
 

Similar to John Carlo Bertot, Successful eGovernment Takes a Village: Inclusion and the Role of Community Anchors

Bridging the Digital Divide: It's more than teaching computer skills to seniors
Bridging the Digital Divide: It's more than teaching computer skills to seniorsBridging the Digital Divide: It's more than teaching computer skills to seniors
Bridging the Digital Divide: It's more than teaching computer skills to seniorsBobbi Newman
 
Education for Digital Natives
Education for Digital NativesEducation for Digital Natives
Education for Digital Nativesijtsrd
 
Digital Literacy: It's about more than access
Digital Literacy: It's about more than accessDigital Literacy: It's about more than access
Digital Literacy: It's about more than accessBobbi Newman
 
Digital Society An Overview
Digital Society An OverviewDigital Society An Overview
Digital Society An Overviewijtsrd
 
Implementing ICT’s in Developing Countries - Condensed
Implementing ICT’s in Developing Countries - CondensedImplementing ICT’s in Developing Countries - Condensed
Implementing ICT’s in Developing Countries - Condensedbmock3
 
Digital Natives around the World
Digital Natives around the WorldDigital Natives around the World
Digital Natives around the Worldijtsrd
 
5 digital literacy-and_citizenshipdef - an overview
5  digital literacy-and_citizenshipdef - an overview5  digital literacy-and_citizenshipdef - an overview
5 digital literacy-and_citizenshipdef - an overviewLisa Somma
 
Impact of Information and Communication Technology on Rural India
Impact of Information and Communication Technology on Rural  IndiaImpact of Information and Communication Technology on Rural  India
Impact of Information and Communication Technology on Rural IndiaIOSR Journals
 
Digital dividepresentationbinnubaby
Digital dividepresentationbinnubabyDigital dividepresentationbinnubaby
Digital dividepresentationbinnubabybb809
 
Digital Divide The Factors, Developments and Suggestions
Digital Divide The Factors, Developments and SuggestionsDigital Divide The Factors, Developments and Suggestions
Digital Divide The Factors, Developments and SuggestionsBeth Schoren
 
Awareness on the ramifications of the digital divide
Awareness on the ramifications of the digital divideAwareness on the ramifications of the digital divide
Awareness on the ramifications of the digital divideKhanyiso Nemuhuyuni
 
Digital dividepresentation
Digital dividepresentationDigital dividepresentation
Digital dividepresentationbb809
 
Digital Divide and Digital Inclusive Policies in India: A Sociological Study
Digital Divide and Digital Inclusive Policies in India: A Sociological StudyDigital Divide and Digital Inclusive Policies in India: A Sociological Study
Digital Divide and Digital Inclusive Policies in India: A Sociological Studyijtsrd
 
Information and Communication Technologies
Information and Communication TechnologiesInformation and Communication Technologies
Information and Communication Technologiesbmock3
 

Similar to John Carlo Bertot, Successful eGovernment Takes a Village: Inclusion and the Role of Community Anchors (20)

Chris hankin tril_presentation_pdf.pptx
Chris hankin tril_presentation_pdf.pptxChris hankin tril_presentation_pdf.pptx
Chris hankin tril_presentation_pdf.pptx
 
Bridging the Digital Divide: It's more than teaching computer skills to seniors
Bridging the Digital Divide: It's more than teaching computer skills to seniorsBridging the Digital Divide: It's more than teaching computer skills to seniors
Bridging the Digital Divide: It's more than teaching computer skills to seniors
 
Education for Digital Natives
Education for Digital NativesEducation for Digital Natives
Education for Digital Natives
 
Digital Literacy: It's about more than access
Digital Literacy: It's about more than accessDigital Literacy: It's about more than access
Digital Literacy: It's about more than access
 
Digital Society An Overview
Digital Society An OverviewDigital Society An Overview
Digital Society An Overview
 
Implementing ICT’s in Developing Countries - Condensed
Implementing ICT’s in Developing Countries - CondensedImplementing ICT’s in Developing Countries - Condensed
Implementing ICT’s in Developing Countries - Condensed
 
Digital Natives around the World
Digital Natives around the WorldDigital Natives around the World
Digital Natives around the World
 
5 digital literacy-and_citizenshipdef - an overview
5  digital literacy-and_citizenshipdef - an overview5  digital literacy-and_citizenshipdef - an overview
5 digital literacy-and_citizenshipdef - an overview
 
Stakeholder Assessment ByteBack NGO
Stakeholder Assessment ByteBack NGO Stakeholder Assessment ByteBack NGO
Stakeholder Assessment ByteBack NGO
 
F0323235
F0323235F0323235
F0323235
 
Impact of Information and Communication Technology on Rural India
Impact of Information and Communication Technology on Rural  IndiaImpact of Information and Communication Technology on Rural  India
Impact of Information and Communication Technology on Rural India
 
Change IT! Voices 2015
Change IT! Voices 2015Change IT! Voices 2015
Change IT! Voices 2015
 
ICT & Youth
ICT & YouthICT & Youth
ICT & Youth
 
Digital dividepresentationbinnubaby
Digital dividepresentationbinnubabyDigital dividepresentationbinnubaby
Digital dividepresentationbinnubaby
 
Digital Divide The Factors, Developments and Suggestions
Digital Divide The Factors, Developments and SuggestionsDigital Divide The Factors, Developments and Suggestions
Digital Divide The Factors, Developments and Suggestions
 
Awareness on the ramifications of the digital divide
Awareness on the ramifications of the digital divideAwareness on the ramifications of the digital divide
Awareness on the ramifications of the digital divide
 
Statistics in Journalism Sheffield 2014
Statistics in Journalism Sheffield 2014Statistics in Journalism Sheffield 2014
Statistics in Journalism Sheffield 2014
 
Digital dividepresentation
Digital dividepresentationDigital dividepresentation
Digital dividepresentation
 
Digital Divide and Digital Inclusive Policies in India: A Sociological Study
Digital Divide and Digital Inclusive Policies in India: A Sociological StudyDigital Divide and Digital Inclusive Policies in India: A Sociological Study
Digital Divide and Digital Inclusive Policies in India: A Sociological Study
 
Information and Communication Technologies
Information and Communication TechnologiesInformation and Communication Technologies
Information and Communication Technologies
 

More from Danube University Krems, Centre for E-Governance

More from Danube University Krems, Centre for E-Governance (20)

Smart Cities workshop at CeDEM17
Smart Cities workshop at CeDEM17Smart Cities workshop at CeDEM17
Smart Cities workshop at CeDEM17
 
#CeDEM17 - Towards an Open Data based ICT Reference Architecture for Smart Ci...
#CeDEM17 - Towards an Open Data based ICT Reference Architecture for Smart Ci...#CeDEM17 - Towards an Open Data based ICT Reference Architecture for Smart Ci...
#CeDEM17 - Towards an Open Data based ICT Reference Architecture for Smart Ci...
 
#CeDEM17 - Financial Payments and Smart Cities
#CeDEM17 - Financial Payments and Smart Cities #CeDEM17 - Financial Payments and Smart Cities
#CeDEM17 - Financial Payments and Smart Cities
 
#CeDEM2017 Smart Cities of Self-Determined Data Subjects
#CeDEM2017 Smart Cities of Self-Determined Data Subjects#CeDEM2017 Smart Cities of Self-Determined Data Subjects
#CeDEM2017 Smart Cities of Self-Determined Data Subjects
 
Open Data as Enabler of Public Service Co-creation: Exploring the Drivers and...
Open Data as Enabler of Public Service Co-creation:Exploring the Drivers and...Open Data as Enabler of Public Service Co-creation:Exploring the Drivers and...
Open Data as Enabler of Public Service Co-creation: Exploring the Drivers and...
 
DatalEt-Ecosystem Provider - The DEEP project
DatalEt-Ecosystem Provider - The DEEP projectDatalEt-Ecosystem Provider - The DEEP project
DatalEt-Ecosystem Provider - The DEEP project
 
Towards Open Justice: ICT acceptance in the Greek justice system
Towards Open Justice: ICT acceptance in the Greek justice systemTowards Open Justice: ICT acceptance in the Greek justice system
Towards Open Justice: ICT acceptance in the Greek justice system
 
[X]CHANGING PERSPECTIVES
[X]CHANGING PERSPECTIVES[X]CHANGING PERSPECTIVES
[X]CHANGING PERSPECTIVES
 
Using fuzzy cognitive maps as decision support tool for smart cities goraczek
Using fuzzy cognitive maps as decision support tool for smart cities  goraczekUsing fuzzy cognitive maps as decision support tool for smart cities  goraczek
Using fuzzy cognitive maps as decision support tool for smart cities goraczek
 
Understanding of smartphone divide dal yong
Understanding of smartphone divide  dal yongUnderstanding of smartphone divide  dal yong
Understanding of smartphone divide dal yong
 
The motivations behind open access publishing judith schossboeck
The motivations behind open access publishing  judith schossboeckThe motivations behind open access publishing  judith schossboeck
The motivations behind open access publishing judith schossboeck
 
Social media as hobed of racism and hate speech kobayashi, kaigo, kwak
Social media as hobed of racism and hate speech kobayashi, kaigo, kwakSocial media as hobed of racism and hate speech kobayashi, kaigo, kwak
Social media as hobed of racism and hate speech kobayashi, kaigo, kwak
 
Social media and citizen engagement in asia skoric
Social media and citizen engagement in asia  skoricSocial media and citizen engagement in asia  skoric
Social media and citizen engagement in asia skoric
 
Realizin modeling and evaluation city's enerfy efficiency leonidas anthopoulos
Realizin modeling and evaluation city's enerfy efficiency leonidas anthopoulosRealizin modeling and evaluation city's enerfy efficiency leonidas anthopoulos
Realizin modeling and evaluation city's enerfy efficiency leonidas anthopoulos
 
Post 2015 paris c limate conference politics on the internet manuela hartwig
Post 2015 paris c limate conference politics on the internet  manuela hartwigPost 2015 paris c limate conference politics on the internet  manuela hartwig
Post 2015 paris c limate conference politics on the internet manuela hartwig
 
Open government and national sovereignty ivo babaja
Open government and national sovereignty  ivo babajaOpen government and national sovereignty  ivo babaja
Open government and national sovereignty ivo babaja
 
Health r isk communication in the digital era myojung chung
Health r isk communication in the digital era myojung chungHealth r isk communication in the digital era myojung chung
Health r isk communication in the digital era myojung chung
 
An analysis of japanese local government facebook profiles muneo kaigo
An analysis of japanese local government facebook profiles muneo kaigoAn analysis of japanese local government facebook profiles muneo kaigo
An analysis of japanese local government facebook profiles muneo kaigo
 
GovCamp 2016 - Co-Creation
GovCamp 2016 - Co-CreationGovCamp 2016 - Co-Creation
GovCamp 2016 - Co-Creation
 
Datenschutzbeauftragte werden in Zukunft eine wichtige Rolle im Unternehmen s...
Datenschutzbeauftragte werden in Zukunft eine wichtige Rolle im Unternehmen s...Datenschutzbeauftragte werden in Zukunft eine wichtige Rolle im Unternehmen s...
Datenschutzbeauftragte werden in Zukunft eine wichtige Rolle im Unternehmen s...
 

Recently uploaded

The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice documentXsasf Sfdfasd
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.raviapr7
 
Human-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming ClassesHuman-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming ClassesMohammad Hassany
 
Diploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfDiploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfMohonDas
 
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxPISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxEduSkills OECD
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphNetziValdelomar1
 
How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17Celine George
 
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptxClinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptxraviapr7
 
HED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdfHED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdfMohonDas
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxheathfieldcps1
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...CaraSkikne1
 
CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxSaurabhParmar42
 
Ultra structure and life cycle of Plasmodium.pptx
Ultra structure and life cycle of Plasmodium.pptxUltra structure and life cycle of Plasmodium.pptx
Ultra structure and life cycle of Plasmodium.pptxDr. Asif Anas
 
How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17Celine George
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17Celine George
 
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...Nguyen Thanh Tu Collection
 
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdfP4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdfYu Kanazawa / Osaka University
 
Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...raviapr7
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17Celine George
 
In - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptxIn - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptxAditiChauhan701637
 

Recently uploaded (20)

The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice document
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.
 
Human-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming ClassesHuman-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming Classes
 
Diploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdfDiploma in Nursing Admission Test Question Solution 2023.pdf
Diploma in Nursing Admission Test Question Solution 2023.pdf
 
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxPISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a Paragraph
 
How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17How to Add a New Field in Existing Kanban View in Odoo 17
How to Add a New Field in Existing Kanban View in Odoo 17
 
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptxClinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
 
HED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdfHED Office Sohayok Exam Question Solution 2023.pdf
HED Office Sohayok Exam Question Solution 2023.pdf
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptx
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...
 
CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptx
 
Ultra structure and life cycle of Plasmodium.pptx
Ultra structure and life cycle of Plasmodium.pptxUltra structure and life cycle of Plasmodium.pptx
Ultra structure and life cycle of Plasmodium.pptx
 
How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17
 
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
 
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdfP4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
 
Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17
 
In - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptxIn - Vivo and In - Vitro Correlation.pptx
In - Vivo and In - Vitro Correlation.pptx
 

John Carlo Bertot, Successful eGovernment Takes a Village: Inclusion and the Role of Community Anchors

  • 1. Successful eGovernment Takes a Village: Inclusion and the Role of Community Anchors John Carlo Bertot Director and Professor Information Policy & Access Center College of Information Studies University of Maryland College Park jbertot@umd.edu
  • 2. Some trends and concerns
  • 3. Growth Rate —  103% growth rate between 1950 and 2009 ◦  From 152 million to 308 million ◦  Germany: 21% ◦  Italy: 30% —  Continued growth anticipated ◦  ~440 million by 2050 http://2010.census.gov/2010census/data/ http://www.un.org/esa/population/publications/wpp2008/ wpp2008_highlights.pdf
  • 4. Immigration Shrestha, L.B., & Heisler, E.J. (2011). The changing demographic profile of the United States. CRS Report RL32701.
  • 8. Broadband Plateau —  $7.2 billion spent on broadband diffusion as part of the Stimulus Bill ◦  Funds end August/September 2013 —  Broadband (home) penetration around 65% ◦  No, mobile access is not the answer —  Who are the non-adopters? ◦  Those who do not adopt technologies –  Older, less educated, less wealthy ◦  Recession –  Cut Internet access ◦  Stagnating/declining income –  Less spending on ICTs
  • 9. Inability to Govern —  Inability of federal government to make any decisions —  States financially strapped ◦  Though bottom may have been reached ◦  Burden shifting to local governments/ communities —  Local governments taking on more of governing/governance to resolve nation’s challenges
  • 10. Trust in government 10 How much of the time do you trust the government in Washington? http://www.people-press.org/2013/01/31/trust-in-government-interactive/ Pew Research Center
  • 11. Open Government and Engagement Opportunities —  Radical redistribution of power away from government and to communities and people (Cameron, 2011) —  Redesign institutions around collaborative problem solving (Noveck, 2009) —  Government as platform for the creation of public value and social innovation (Tapscott, 2010) —  Reinvention of government through digital engagement, crowdsourcing, open data (Newsome & Dickey, 2012) —  Reinvention through “nudging” (Sunstein, 2012)
  • 12. Community Challenges —  What is a healthy community/society? ◦  Basic needs ◦  Economy ◦  Health and wellness ◦  Education ◦  Arts and Culture ◦  Neighborhoods and Communities ◦  Environment ◦  Seattle Foundation, 2006 —  Digital inclusion ◦  Access: Availability, affordability, design for inclusion, and public access ◦  Adoption: Relevance, digital literacy, and consumer safety ◦  Application: Economic and workforce development, education, health care, public safety and emergency services, civic engagement, and social connections ◦  IMLS, 2012
  • 13. Assumptions of eParticipation —  Informed citizenry —  Participation is broad —  Digitally inclusive communities —  Digitally literate citizenry ◦  Data literacy —  Engagement is intermediated by technology, and directly between citizens and governments (G2C)
  • 15. Public Libraries —  Trusted —  Neutral —  Ubiquitous —  Community-based social innovators
  • 16. Engagement at the Library —  Hartford Public Library (CT) ◦  Community & Civic Participation –  Strategy 1: Recruit and train volunteers to serve as Cultural Navigators –  Strategy 2: Build coalitions among key stakeholders –  Strategy 3:  Community - two approaches: City Wide and Neighborhood –  Strategy 4: Bridging cultures through facilitated.     –  Strategy 5: Communicate the value that stakeholders bring
  • 17. Engagement at the Library —  Sacramento Public Library (CA) ◦  I Street Press
  • 18. Engagement at the Library —  Howard County Libraries (MD) HiTech ◦  Partners include Institute for Learning Innovation, Mindgrub Technologies, Howard County Public School System, Howard Community College, University of Maryland’s Clark School of Engineering ◦  Digital Media - Internet collaboration, web site design, and e-publication development ◦  Mobile Collections - mobile apps and e-book creation ◦  Games - game play, logic, design, and game building ◦  International Relations - domestic and international networking, linguistics exploration, and international news and current event observation
  • 19. It’s about —  Leveraging community resources ◦  (space, people, organizations, skills, infrastructure, trust) —  Engagement at the local level —  Engagement through intermediaries and technology —  Digital literacy and data skills —  Inclusive community building ◦  Not just for the connected and skilled —  Community transformation in critical areas of need —  Innovation and creativity
  • 20. References —  Cameron, D. (2011). PM on Government Transparency. http://www.youtube.com/watch? v=tQTt4l2Qmd4&feature=player_embedded —  Institute of Museum and Library Services. (2012). Building Digital Communities:A framework for action. Washington, DC: Institute of Museum and Library Services.Available at: http://www.imls.gov/assets/1/workflow_staging/AssetManager/2140.PDF —  Newsome, G, & Dickey, L. (2013). Citizenville: How toTake theTown Square Digital and Reinvent Government. Penguin Press. —  Noveck, B. S. (2009). Wiki Government: HowTechnology Can Make Government Better, Democracy Stronger, and Citizens More Powerful. Washington, DC: Brookings Institution Press. —  Seattle Foundation. (2006).A Healthy Community:WhatYou Need to Know to give Strategically. Seattle,WA:The Seattle Foundation.Available at: http://www.seattlefoundation.org/aboutus/Documents/ 10029170_HCReport_web.pdf —  Sunstein, C.R. (2012). Simpler: The Future of Government. Simon & Schuster. —  Tapscott, D. (2010). Foreward. In D. Lathrop & L. Ruma, Eds. Open Government: Collaboration,Transparency, and Participation in Practice. O'Reilly Media.