Many life sciences businesses think their customer is a scientist, physician, or technician. This person may be the end user or influencer, but not the decision maker approving the dollars. Rather the true audience may be a businessperson, manager, or executive, the CEO, COO, CFO, general manager or head of business development. For companies seeking a communications strategy leading to funding, alliances, and licensing, as well as those marketing to hospitals and health plans a radical shift in perspective may be needed...