SlideShare uma empresa Scribd logo
1 de 16
Resolving Coworker
Conflicts
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 2
Coworker Conflicts
• Coworker conflicts can be one
of the most difficult forms of
workplace stress
• Understanding the nature of
conflict, examining myths, and
learning simple conflict
resolution skills can reduce
conflicts and their negative toll
on your job satisfaction and
productivity
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 3
The Nature of Conflict
• Workplace conflicts naturally
emerge from the
incompatible or opposing
needs, external demands, or
perceived demands of others
• Most employees don’t
understand that conflict is
both natural and normal in
work organizations
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 4
The Nature of Conflict
• Conflict between coworkers
can be visible in the work
environment or stay hidden
from others
• Conflicts frequently grow
worse without resolution and
can be costly if they appear
irreconcilable or continue
long term
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 5
Positive Conflict
• Conflict in the workplace is
beneficial because it can
stimulate positive change and
discovery
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 6
Understanding Conflict
• Conflict can increase
productivity and lead to new
agreements and enhancements
in the way people work
• Understanding accepted
principles about conflict and
conflict resolution can help you
feel less victimized by it and
more in control of its outcome
CONFLICT
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 7
Myth #1: Conflict is Bad
• In the workplace, conflict is
not inherently bad – it is a
signal to take action
• The earlier you act on these
signals the more effective
your resolution may be.
• You will also reduce the
stress of conflict
MYTHS ABOUT WORKPLACE CONFLICT
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 8
Myth #1: Conflict is Bad (cont’d)
• Your perception of the conflict
and beliefs about it are keys to
resolving it.
• If you see conflict as an
opportunity that can lead to a
better situation or relationship,
you'll feel energized about
influencing a positive outcome.
MYTHS ABOUT WORKPLACE CONFLICT
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 9
Myth #1: Conflict is Bad (cont’d)
• On the other hand, if you dread
conflict and would rather
pretend it doesn’t exist or would
like it to simply see it disappear
on its own, you will be more
likely to avoid conflict resolution
and participate in behaviors that
will make it worse.
MYTHS ABOUT WORKPLACE CONFLICT
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 10
Myth #2: Conflict is Win-Lose
• Conflict is often mistakenly
viewed as a contest of wills
and determination where one
person wins and the other loses
MYTHS ABOUT WORKPLACE CONFLICT
• This view reduces the potential
benefits of conflict and is what
gives conflict such a bad
reputation
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 11
Myth #2: Conflict is Win-Lose (cont’d)
• Conflict is not inherently
undesirable, so it is neither
positive nor negative
• Every business organization,
no matter how successful,
experiences conflict
• It is how conflict is managed is
what determines the benefits
derived from it
MYTHS ABOUT WORKPLACE CONFLICT
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 12
Myth #3: Only Bad Employees Cause Conflict
• Most workplace conflicts are
between productive and
dedicated employees
MYTHS ABOUT WORKPLACE CONFLICT
• Problems in resolving conflicts,
and inadequate approaches to
conflict resolution contribute to
the belief that conflict must be a
disciplinary matter
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 13
Only Bad Employees Cause Conflict (cont’d)
• So, there’s a difference
between conflict and
inappropriate behavior
MYTHS ABOUT WORKPLACE CONFLICT
• Most conflict, despite the
difficult feelings often associated
with it, does not require a
disciplinary response
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 14
Myth #4: Conflict Left Alone Will Resolve Itself
• Anger, opposing beliefs, and
negativity often lead parties to
build alliances with other
workers not originally party to
the conflict
 This demonstrates how conflict
can create productivity issues in
other parts of an organization
 These alliances may also
reinforce the views of key parties
to the conflict
MYTHS ABOUT WORKPLACE CONFLICT
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 15
Early Intervention is Key
• Early intervention to resolve
conflict is important
• If a conflict worsens,
attitudes of those in
conflict often become
more rigid
• Termination of the relationship
may then become the goal and
the worst case, risk of violence
may increase
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.
Resolving Coworker Conflicts 16
Resolving Conflict Between Two Coworkers
• Resolving conflict is usually best
accomplished in face-to-face
discussions
 Communication is the primary
tool that is used
 This works best and has more
advantages when it's as direct
as possible
• Before meeting with your
coworker, take time to consider
the following…
CLICK HERE
On slides 4-16 to
jump to Website
and see the full
narrated show.

Mais conteúdo relacionado

Destaque

Dealing with "Difficult" People: A Guide to Conflict Resolution
Dealing with "Difficult" People:  A Guide to Conflict ResolutionDealing with "Difficult" People:  A Guide to Conflict Resolution
Dealing with "Difficult" People: A Guide to Conflict ResolutionG&A Partners
 
08 ppt-conflict resolution final
08 ppt-conflict resolution final08 ppt-conflict resolution final
08 ppt-conflict resolution finaloliviaenny
 
Conflict Resolution Skills
Conflict Resolution SkillsConflict Resolution Skills
Conflict Resolution Skillsm nagaRAJU
 
Types of Conflicts
Types of ConflictsTypes of Conflicts
Types of Conflictsfrawards
 
Conflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the WorkplaceConflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the WorkplaceBryce Schow
 
Managing Conflict
Managing ConflictManaging Conflict
Managing ConflictPhil Wylie
 
Causes and stages of conflict
Causes and stages of conflictCauses and stages of conflict
Causes and stages of conflictIjaz Ahmed
 
Negotiation & Conflict Resolution
Negotiation & Conflict ResolutionNegotiation & Conflict Resolution
Negotiation & Conflict ResolutionIshan Parekh
 
Negotiation Skills and Conflict Handling
Negotiation Skills and Conflict HandlingNegotiation Skills and Conflict Handling
Negotiation Skills and Conflict HandlingZiaur Rahman
 
Intro to Conflict Styles and Conflict Resolution
Intro to Conflict Styles and Conflict ResolutionIntro to Conflict Styles and Conflict Resolution
Intro to Conflict Styles and Conflict ResolutionRiverhouse ePress
 
Conflict Resolution Skills
Conflict Resolution SkillsConflict Resolution Skills
Conflict Resolution SkillsMMMTS
 
Management: Dealing with Conflict in the Workplace
Management: Dealing with Conflict in the WorkplaceManagement: Dealing with Conflict in the Workplace
Management: Dealing with Conflict in the WorkplaceInterQuest Group
 
Resolving Conflict At Work Place
Resolving Conflict At Work PlaceResolving Conflict At Work Place
Resolving Conflict At Work PlaceRajesh Patel
 
Causes of conflict
Causes of conflictCauses of conflict
Causes of conflictccmounteer
 
Types of conflict
Types of conflict Types of conflict
Types of conflict Donna Luna
 

Destaque (18)

Conflict management
Conflict managementConflict management
Conflict management
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Dealing with "Difficult" People: A Guide to Conflict Resolution
Dealing with "Difficult" People:  A Guide to Conflict ResolutionDealing with "Difficult" People:  A Guide to Conflict Resolution
Dealing with "Difficult" People: A Guide to Conflict Resolution
 
08 ppt-conflict resolution final
08 ppt-conflict resolution final08 ppt-conflict resolution final
08 ppt-conflict resolution final
 
Conflict Resolution Skills
Conflict Resolution SkillsConflict Resolution Skills
Conflict Resolution Skills
 
Types of Conflicts
Types of ConflictsTypes of Conflicts
Types of Conflicts
 
Workplace Conflict
Workplace ConflictWorkplace Conflict
Workplace Conflict
 
Conflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the WorkplaceConflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the Workplace
 
Managing Conflict
Managing ConflictManaging Conflict
Managing Conflict
 
Causes and stages of conflict
Causes and stages of conflictCauses and stages of conflict
Causes and stages of conflict
 
Negotiation & Conflict Resolution
Negotiation & Conflict ResolutionNegotiation & Conflict Resolution
Negotiation & Conflict Resolution
 
Negotiation Skills and Conflict Handling
Negotiation Skills and Conflict HandlingNegotiation Skills and Conflict Handling
Negotiation Skills and Conflict Handling
 
Intro to Conflict Styles and Conflict Resolution
Intro to Conflict Styles and Conflict ResolutionIntro to Conflict Styles and Conflict Resolution
Intro to Conflict Styles and Conflict Resolution
 
Conflict Resolution Skills
Conflict Resolution SkillsConflict Resolution Skills
Conflict Resolution Skills
 
Management: Dealing with Conflict in the Workplace
Management: Dealing with Conflict in the WorkplaceManagement: Dealing with Conflict in the Workplace
Management: Dealing with Conflict in the Workplace
 
Resolving Conflict At Work Place
Resolving Conflict At Work PlaceResolving Conflict At Work Place
Resolving Conflict At Work Place
 
Causes of conflict
Causes of conflictCauses of conflict
Causes of conflict
 
Types of conflict
Types of conflict Types of conflict
Types of conflict
 

Mais de Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP

CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...
CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...
CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 
Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...
Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...
Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 
Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...
Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...
Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 
Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...
Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...
Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 
New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...
New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...
New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 
Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...
Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...
Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 
Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...
Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...
Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP
 

Mais de Daniel Feerst Dan Feerst, BSW, MSW, LISW-CP (17)

CBD Oil, THC, and Your Job
CBD Oil, THC, and Your JobCBD Oil, THC, and Your Job
CBD Oil, THC, and Your Job
 
CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...
CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...
CBD OIL, THC, CANNABIS, AND YOUR JOB IN A COMPANY WITH REASONABLE SUSPICION T...
 
What You Should Know about Delta.docx
What You Should Know about Delta.docxWhat You Should Know about Delta.docx
What You Should Know about Delta.docx
 
Creating a More Positive Workplace.pptx
Creating a More Positive Workplace.pptxCreating a More Positive Workplace.pptx
Creating a More Positive Workplace.pptx
 
Daniel Feerst - Dan Feerst - Daniel Anthony Feerst at PPT2WEB.NET
Daniel Feerst - Dan Feerst - Daniel Anthony Feerst at PPT2WEB.NETDaniel Feerst - Dan Feerst - Daniel Anthony Feerst at PPT2WEB.NET
Daniel Feerst - Dan Feerst - Daniel Anthony Feerst at PPT2WEB.NET
 
Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...
Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...
Dealing with Difficult People Handout from HandoutsPlus.com - Visit to Downlo...
 
Dealing with Difficult Workers and Difficult People at Work and on the Job
Dealing with Difficult Workers and Difficult People at Work and on the JobDealing with Difficult Workers and Difficult People at Work and on the Job
Dealing with Difficult Workers and Difficult People at Work and on the Job
 
Depression PowerPoint PPT for Wellness Education at Work
Depression PowerPoint PPT for Wellness Education at WorkDepression PowerPoint PPT for Wellness Education at Work
Depression PowerPoint PPT for Wellness Education at Work
 
Fake IDs - What Parents Should Know
Fake IDs - What Parents Should KnowFake IDs - What Parents Should Know
Fake IDs - What Parents Should Know
 
Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...
Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...
Effective Communication in the Workplace PowerPoint, DVD, Online Web Course, ...
 
EAP Resources and EAP Employee Assistance Program Tools and Training
EAP Resources and EAP Employee Assistance Program Tools and Training EAP Resources and EAP Employee Assistance Program Tools and Training
EAP Resources and EAP Employee Assistance Program Tools and Training
 
Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...
Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...
Reasonable Suspicion Training Handout for Supervisors to Supplement Reasonabl...
 
Texas dot compliance class for drug and alcohol
Texas dot compliance class for drug and alcoholTexas dot compliance class for drug and alcohol
Texas dot compliance class for drug and alcohol
 
New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...
New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...
New Supervisor Training PowerPoint: First Time Supervisor and Experience Supe...
 
How to Make an Employee Newsletter - Creating Employee Newsletters Made Easy
How to Make an Employee Newsletter - Creating Employee Newsletters Made EasyHow to Make an Employee Newsletter - Creating Employee Newsletters Made Easy
How to Make an Employee Newsletter - Creating Employee Newsletters Made Easy
 
Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...
Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...
Supervisor Development Program | Supervisor Development Course | PPT, DVD, PO...
 
Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...
Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...
Respect in the Workplace Training PowerPoint, DVD, Web/Online, Movie Video fo...
 

Último

Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 

Último (20)

Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 

Training on Conflict Resolution: Workplace Conflict PowerPoint Training for the Workplace (PPT)

  • 1. Resolving Coworker Conflicts CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 2. Resolving Coworker Conflicts 2 Coworker Conflicts • Coworker conflicts can be one of the most difficult forms of workplace stress • Understanding the nature of conflict, examining myths, and learning simple conflict resolution skills can reduce conflicts and their negative toll on your job satisfaction and productivity CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 3. Resolving Coworker Conflicts 3 The Nature of Conflict • Workplace conflicts naturally emerge from the incompatible or opposing needs, external demands, or perceived demands of others • Most employees don’t understand that conflict is both natural and normal in work organizations CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 4. Resolving Coworker Conflicts 4 The Nature of Conflict • Conflict between coworkers can be visible in the work environment or stay hidden from others • Conflicts frequently grow worse without resolution and can be costly if they appear irreconcilable or continue long term CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 5. Resolving Coworker Conflicts 5 Positive Conflict • Conflict in the workplace is beneficial because it can stimulate positive change and discovery CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 6. Resolving Coworker Conflicts 6 Understanding Conflict • Conflict can increase productivity and lead to new agreements and enhancements in the way people work • Understanding accepted principles about conflict and conflict resolution can help you feel less victimized by it and more in control of its outcome CONFLICT CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 7. Resolving Coworker Conflicts 7 Myth #1: Conflict is Bad • In the workplace, conflict is not inherently bad – it is a signal to take action • The earlier you act on these signals the more effective your resolution may be. • You will also reduce the stress of conflict MYTHS ABOUT WORKPLACE CONFLICT CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 8. Resolving Coworker Conflicts 8 Myth #1: Conflict is Bad (cont’d) • Your perception of the conflict and beliefs about it are keys to resolving it. • If you see conflict as an opportunity that can lead to a better situation or relationship, you'll feel energized about influencing a positive outcome. MYTHS ABOUT WORKPLACE CONFLICT CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 9. Resolving Coworker Conflicts 9 Myth #1: Conflict is Bad (cont’d) • On the other hand, if you dread conflict and would rather pretend it doesn’t exist or would like it to simply see it disappear on its own, you will be more likely to avoid conflict resolution and participate in behaviors that will make it worse. MYTHS ABOUT WORKPLACE CONFLICT CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 10. Resolving Coworker Conflicts 10 Myth #2: Conflict is Win-Lose • Conflict is often mistakenly viewed as a contest of wills and determination where one person wins and the other loses MYTHS ABOUT WORKPLACE CONFLICT • This view reduces the potential benefits of conflict and is what gives conflict such a bad reputation CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 11. Resolving Coworker Conflicts 11 Myth #2: Conflict is Win-Lose (cont’d) • Conflict is not inherently undesirable, so it is neither positive nor negative • Every business organization, no matter how successful, experiences conflict • It is how conflict is managed is what determines the benefits derived from it MYTHS ABOUT WORKPLACE CONFLICT CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 12. Resolving Coworker Conflicts 12 Myth #3: Only Bad Employees Cause Conflict • Most workplace conflicts are between productive and dedicated employees MYTHS ABOUT WORKPLACE CONFLICT • Problems in resolving conflicts, and inadequate approaches to conflict resolution contribute to the belief that conflict must be a disciplinary matter CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 13. Resolving Coworker Conflicts 13 Only Bad Employees Cause Conflict (cont’d) • So, there’s a difference between conflict and inappropriate behavior MYTHS ABOUT WORKPLACE CONFLICT • Most conflict, despite the difficult feelings often associated with it, does not require a disciplinary response CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 14. Resolving Coworker Conflicts 14 Myth #4: Conflict Left Alone Will Resolve Itself • Anger, opposing beliefs, and negativity often lead parties to build alliances with other workers not originally party to the conflict  This demonstrates how conflict can create productivity issues in other parts of an organization  These alliances may also reinforce the views of key parties to the conflict MYTHS ABOUT WORKPLACE CONFLICT CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 15. Resolving Coworker Conflicts 15 Early Intervention is Key • Early intervention to resolve conflict is important • If a conflict worsens, attitudes of those in conflict often become more rigid • Termination of the relationship may then become the goal and the worst case, risk of violence may increase CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.
  • 16. Resolving Coworker Conflicts 16 Resolving Conflict Between Two Coworkers • Resolving conflict is usually best accomplished in face-to-face discussions  Communication is the primary tool that is used  This works best and has more advantages when it's as direct as possible • Before meeting with your coworker, take time to consider the following… CLICK HERE On slides 4-16 to jump to Website and see the full narrated show.