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Digital Media Assessment




April 2011
Leveraging Social Media
@devonvsmith
Quick Stats

   1,915 likes                                  .5 uploads/month
   1 post/day                                  2,376 views/upload
9 comments/post                                   65 subscribers




                          16 followers                                       0 photos              0 subscribers         0 person
                           0% listed                                        0 contacts            0 posts/month         0 check-in
                          3 tweets/day                                 0 high views/photo        0 comment/post            0 tips
                        0 mentions/tweet


Arrows indicate if you are performing above, below, or similar to the average of your peers
In the following slides, you’ll notice black text that calls out specific recommendations for things you should change
Website




            Great job linking to
          social profiles. Consider
           adding a YouTube icon




                                       Consider installing
                                     Google Analytics to track
                                         onsite metrics
85% of your 20 peer organizations
 were active on Facebook in the past                                                       Consider registering
 month. On average, they have 2,386                                                         for a custom URL
 likes (max 8,800), post .5x/day (max
 4x/day), and receive 5 comments/post
 (max 16). AXIS Dance and Pandit                              Consider monitoring the
 Chitresh are ones to watch.                                conversation happening about
                                                                EDF off of your page
Facebook




                                                                         Know that your Facebook page may
                                                                      be difficult to find for anyone searching for
               I’m curious why                                                     “World Arts West”
            you don’t let fans post
                 on your wall




                                         Photos seem to
                                        generate the most
                                           comments
55% of your 20 peer organizations were active on Twitter in
                                                                           the past 10 days. On average, they have 149 followers (max
                                                                           2,142), tweet .5x/day (max 2x), get added to a list by 11% of
                                                                           their followers (max 15%), and receive 0 mentions/tweet (max
                                                                           1). Center for Dance in the West is one to watch.
                       Consider
          letting us know who on staff
                    is tweeting
Twitter




                                      Consider unlinking
                                    Facebook from Twitter

                                                                                                   The titles of these lists should give
                                                                                                   you some insight into what people
                                                                                                      expect you to tweet about.
                Consider experimenting
              tweeting on different days, at
                 different times of day




                                                             Great job increasing
                                                            your tweets recently!
70% of your 20 peer organizations were active on YouTube in the past year.
 On average, they uploaded 1 video/month (max 10/month), have 29
 subscribers (max 459), and receive 890 views/video (max 8,237). AXIS
 Dance and Lines Ballet are ones to watch.
YouTube




                                                                                             There are a significant
                                                                                 number of other YouTube users with Ethnic
                                                                              Dance Festival content. Consider curating/hosting a
                                           Many of your views are                  playlist of this content on your channel
                                         coming from related videos.
             Great job using               Consider curating more
            category, tags, and           playlists of related content
               descriptions
There are over 100
                                      photos on Flickr mentioning
                                     Ethnic Dance Festival, by these
                                   groups & photographers. Consider
                                    joining the photo groups and/or
                                      reaching out to thank these
                                             photographers


         20% of your 20 peer organizations were active
         on Flickr in the past year. On average, they
Flickr




         uploaded 787 photos (max 1200), have 0
         contacts (max 50), belong to 1 group (max 4),
         and their most viewed photo has been seen
         approximately 59 times (max 4,037). Center
         for Asian American Media is one to watch.
Consider verifying
                                         your Yelp venue to get
                                           access to analytics
                                                                                                  70% of your 20 peer organizations
                                                                                                  have an active Foursquare venue,
                                                                                                  though only 2 of the venues have been
                                                                                                  claimed by their owners. On average,
   65% of your 20 peer organizations have an active Yelp page, 8                                  their venues have had 59 people (max
   of them have been claimed by their owners. On average, their                                   474) check-in a total of 83 times (max
   venues have 22 reviews (max 217), of 4.5 stars (max 5).                                        1,749), and left 2 tips (max 11).


                                             Consider claiming your
                                            Foursquare venue to get
Yelp and Foursquare




                                            access to venue analytics,
                                                adding tags and a
                                                    category




                                                                Consider monitoring
                                                               mentions of the EDF on
                                                                        Yelp



                                                                                         Consider
                                                                                       monitoring the
                                                                                   venue you perform in
                                                                                     and/or creating an
                                                                                    event-based venue
                                                                                          for EDF
35% of your 20 peer organizations blogged in the
Blog




       past 3 months. On average, they posted 2x/month
       (max 1x/day), have 1 subscriber (max 12), and
       receive .5 comments/post (max 1/post).
Other Social Media

Consider monitoring
mentions of EDF on
     Delicious

                                                                 Consider
                      Consider creating a Wikipedia         creating a company
                       page for WAW or EDF, and            profile on LinkedIn so
                        linking from these pages         other dance professionals
                                                               can find you



                                                Other social networks mentioned by
                                                your 20 peer organizations include:
                                                MySpace (6x),Vimeo, UStream,
                                                CurrentTV, podcast, Jumo,Yahoo
                                                Groups


                                                  Consider claiming your Google
                                                  Place page, and completing your
                                                    profile with info, photos, etc
Search Engine Optimization

                                              Consider adding titles &
                                        unique meta descriptions to every
                                        section of your website and adding
                                                   a 301 redirect

                             Google Adwords might be cost effective in
                                 driving more traffic to your site

                                            Consider creating new
                                         content on your site between
                                         festivals to drive more traffic      Consider what other anchor text
                                                                          you want to rank for, and how to create
                                                                                 content to attract links



                                                                                          Great generic search
                                                                                           rankings in Google!
                                                                                          Consider what other
                                                                                       keywords you want to rank
                                                                                         for, and how to create
                                                                                             linkable content


                                       Consider how you can
                                        use website audience
                                        demographic data to
                                        tailor online content
Glossary
301 redirect: shows Google that “site.org” and “www.site.org” are the same website (5 minute fix your webmaster can do)
A/B Testing: a way to test 2 slightly different webpages to see which one users take action on more often
Aggregator: a website that collects and displays lots of different blogs (examples: Digg, Reddit, StumbleUpon, Delicious)
Alt-tag: keyword tags that describe an image so Google bots know how to index the image and allow others to find it
Anchor text: the underlined phrase that links to a new page. Google uses this phrase to decide where your site shows up in search
Blog subscribers: I’ve shown you Google Reader subscribers, which on average accounts for about 50% of all your blog subscribers
Call to action: the 1 action you want a user to take on this page (click a donate button, buy tickets link, submit email for newsletter)
Category v tag: both help users find content; categories tend to be pre-defined, tags tend to be user generated
Design elements: ensuring your digital branding (style) matches your social branding matches your off line branding
Facebook custom URL: facebook.com/yourname instead of facebook.com/pages/city/yourname/123456
Generic v branded search: generic search example is “dance company san francisco” branded search example “AXIS Dance”
Hashtag: a phrase prefixed with # symbol, which makes searching for that particular topic
Integrated blog: a blog hosted on your own website (yoursite.org/blog or blog.yoursite.org) provides you valuable SEO
Keyword rich content: using the generic (see above) phrases you want to rank for in Google searches
Link architecture: where internal page links appear on your website, and how sections of your site are linked together
Meta-description: text appearing under link in a Google search that describes the page. <meta name =”description” content=”...”>
New twitter: in Oct 2010, Twitter added a new windowpane on the right side of the feed, which interfered with some profile designs
RSS: method by which you can subscribe to a blog via email or an RSS reader (stands for Real Simple Syndication)
Referral source: how users arrive arrive at your video; could be through embedded players, related videos, searches, links
Permalinks: a unique URL for every blog post so they can be linked to forever
SEO: stands for Search Engine Optimization; process of
Tag cloud: a visual depiction of keywords where the most used words are displayed larger, tags are linked to relevant site content
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Leveraging Social Media & Digital Strategies for World Arts West

  • 1. Digital Media Assessment April 2011 Leveraging Social Media @devonvsmith
  • 2. Quick Stats 1,915 likes .5 uploads/month 1 post/day 2,376 views/upload 9 comments/post 65 subscribers 16 followers 0 photos 0 subscribers 0 person 0% listed 0 contacts 0 posts/month 0 check-in 3 tweets/day 0 high views/photo 0 comment/post 0 tips 0 mentions/tweet Arrows indicate if you are performing above, below, or similar to the average of your peers In the following slides, you’ll notice black text that calls out specific recommendations for things you should change
  • 3. Website Great job linking to social profiles. Consider adding a YouTube icon Consider installing Google Analytics to track onsite metrics
  • 4. 85% of your 20 peer organizations were active on Facebook in the past Consider registering month. On average, they have 2,386 for a custom URL likes (max 8,800), post .5x/day (max 4x/day), and receive 5 comments/post (max 16). AXIS Dance and Pandit Consider monitoring the Chitresh are ones to watch. conversation happening about EDF off of your page Facebook Know that your Facebook page may be difficult to find for anyone searching for I’m curious why “World Arts West” you don’t let fans post on your wall Photos seem to generate the most comments
  • 5. 55% of your 20 peer organizations were active on Twitter in the past 10 days. On average, they have 149 followers (max 2,142), tweet .5x/day (max 2x), get added to a list by 11% of their followers (max 15%), and receive 0 mentions/tweet (max 1). Center for Dance in the West is one to watch. Consider letting us know who on staff is tweeting Twitter Consider unlinking Facebook from Twitter The titles of these lists should give you some insight into what people expect you to tweet about. Consider experimenting tweeting on different days, at different times of day Great job increasing your tweets recently!
  • 6. 70% of your 20 peer organizations were active on YouTube in the past year. On average, they uploaded 1 video/month (max 10/month), have 29 subscribers (max 459), and receive 890 views/video (max 8,237). AXIS Dance and Lines Ballet are ones to watch. YouTube There are a significant number of other YouTube users with Ethnic Dance Festival content. Consider curating/hosting a Many of your views are playlist of this content on your channel coming from related videos. Great job using Consider curating more category, tags, and playlists of related content descriptions
  • 7. There are over 100 photos on Flickr mentioning Ethnic Dance Festival, by these groups & photographers. Consider joining the photo groups and/or reaching out to thank these photographers 20% of your 20 peer organizations were active on Flickr in the past year. On average, they Flickr uploaded 787 photos (max 1200), have 0 contacts (max 50), belong to 1 group (max 4), and their most viewed photo has been seen approximately 59 times (max 4,037). Center for Asian American Media is one to watch.
  • 8. Consider verifying your Yelp venue to get access to analytics 70% of your 20 peer organizations have an active Foursquare venue, though only 2 of the venues have been claimed by their owners. On average, 65% of your 20 peer organizations have an active Yelp page, 8 their venues have had 59 people (max of them have been claimed by their owners. On average, their 474) check-in a total of 83 times (max venues have 22 reviews (max 217), of 4.5 stars (max 5). 1,749), and left 2 tips (max 11). Consider claiming your Foursquare venue to get Yelp and Foursquare access to venue analytics, adding tags and a category Consider monitoring mentions of the EDF on Yelp Consider monitoring the venue you perform in and/or creating an event-based venue for EDF
  • 9. 35% of your 20 peer organizations blogged in the Blog past 3 months. On average, they posted 2x/month (max 1x/day), have 1 subscriber (max 12), and receive .5 comments/post (max 1/post).
  • 10. Other Social Media Consider monitoring mentions of EDF on Delicious Consider Consider creating a Wikipedia creating a company page for WAW or EDF, and profile on LinkedIn so linking from these pages other dance professionals can find you Other social networks mentioned by your 20 peer organizations include: MySpace (6x),Vimeo, UStream, CurrentTV, podcast, Jumo,Yahoo Groups Consider claiming your Google Place page, and completing your profile with info, photos, etc
  • 11. Search Engine Optimization Consider adding titles & unique meta descriptions to every section of your website and adding a 301 redirect Google Adwords might be cost effective in driving more traffic to your site Consider creating new content on your site between festivals to drive more traffic Consider what other anchor text you want to rank for, and how to create content to attract links Great generic search rankings in Google! Consider what other keywords you want to rank for, and how to create linkable content Consider how you can use website audience demographic data to tailor online content
  • 12. Glossary 301 redirect: shows Google that “site.org” and “www.site.org” are the same website (5 minute fix your webmaster can do) A/B Testing: a way to test 2 slightly different webpages to see which one users take action on more often Aggregator: a website that collects and displays lots of different blogs (examples: Digg, Reddit, StumbleUpon, Delicious) Alt-tag: keyword tags that describe an image so Google bots know how to index the image and allow others to find it Anchor text: the underlined phrase that links to a new page. Google uses this phrase to decide where your site shows up in search Blog subscribers: I’ve shown you Google Reader subscribers, which on average accounts for about 50% of all your blog subscribers Call to action: the 1 action you want a user to take on this page (click a donate button, buy tickets link, submit email for newsletter) Category v tag: both help users find content; categories tend to be pre-defined, tags tend to be user generated Design elements: ensuring your digital branding (style) matches your social branding matches your off line branding Facebook custom URL: facebook.com/yourname instead of facebook.com/pages/city/yourname/123456 Generic v branded search: generic search example is “dance company san francisco” branded search example “AXIS Dance” Hashtag: a phrase prefixed with # symbol, which makes searching for that particular topic Integrated blog: a blog hosted on your own website (yoursite.org/blog or blog.yoursite.org) provides you valuable SEO Keyword rich content: using the generic (see above) phrases you want to rank for in Google searches Link architecture: where internal page links appear on your website, and how sections of your site are linked together Meta-description: text appearing under link in a Google search that describes the page. <meta name =”description” content=”...”> New twitter: in Oct 2010, Twitter added a new windowpane on the right side of the feed, which interfered with some profile designs RSS: method by which you can subscribe to a blog via email or an RSS reader (stands for Real Simple Syndication) Referral source: how users arrive arrive at your video; could be through embedded players, related videos, searches, links Permalinks: a unique URL for every blog post so they can be linked to forever SEO: stands for Search Engine Optimization; process of Tag cloud: a visual depiction of keywords where the most used words are displayed larger, tags are linked to relevant site content