1. Alerts

2. Document history
Version Date Details Reference
1.0 08/05/08 New document created All slides

3. Processing alert
Black text in normal font.
Search for friends
Age Select
This alert should come at the bottom
Sex Select
of the screen
Country Select
State Select
Status Select
The RSK is labeled ‘Cancel’.
Name Select
Pressing cancel, cancels the
UserId Searching… operation.
This is to come when a certain
process is going on i.e. sending… or
searching…

4. The synchronous call retrieving function - RTML
The bar will be broken into X
number of thin slices where X is the
number of KB.
Each slice will load according to the
number of KB loaded
<Name of section> <name of page>
X of X KB The states for this text
-Connecting…
-Retrieving <name of page>
Relevant
Retrieving <name of page>…
page
Cancel Options Back

5. Synchronous call retrieving function - inbox
The states for this text
Inbox -Connecting…
-Retrieving (X of X KB)
r
12 Nov 2007 00:20 AM The bar will be broken into X number of
thin slices where X is the number of KB.
Hema
Retrieving…
12 Nov 2007 00:20 AM
Each slice will load according to the
X Hema..
of X KB number of KB loaded
12 Nov 2007 00:20 AM
Pls note: the look and feel of the alert is
Hema.. according to the latest look and feel. This
12 Nov 2007 00:20 AM will eventually fit into the D2C colour
Hema scheme and style.
12 Nov 2007 00:20 AM
Options Back
Cancel

6. Positive event alert
Compose message
Compose message
Green text in
To:
To: Hema
Click ‘To’ to enter contacts
Click ‘To’ to enter contacts
large font
0:204:0
Send
Hello…long time no see
Write message here
Write message here
Send to
QuickChat to record voice
This is a
Click to record voice
Click
Post to
Click to upload photos
Click to upload photos
timer based
Sending message..
Message sent!
Schedule
Help & settings
Schedule alert, it goes
Home away after 2
seconds or if
the user
clicks OK
Event alerts come in the following situations:
-A message is sent

7. Negative event alert – Case 1
Search
Red text in large font
Age Select
18-24
Sex
255:0:00.
Select
Country Select
State Select
This should be
Status Select accompanied by a
Name Select negative alert sound.
Sorry, no results
User ID
found!
The RSK will be labeled
OK in this one. LSK will be
inactive
Case 1: This alert is shown when there is no This is a non-timer based
way out of the negative situation without alert. It will stay till the
changing something. i.e. no results found, person presses OK on the
username not available etc. RSK.

8. Situations for negative alert Case 1
• Username not available
“Sorry, the user ID that you have chosen is already taken. Please choose another user ID and try
again.”
• Login password mis-match
“Sorry, the user ID & password combination is incorrect. You entered ‘ektajasri’.”
• No results found for search
“Sorry, there are no matches to your search. Please change some parameters and try again!”
• Message not available
“Sorry, this message is no longer available.”
• Reply to a no-reply message
“Sorry, messages from ‘Agent name’ cannot be replied to.”
• Forward a no-forward message
“Sorry, messages from ‘Agent name’ cannot be forwarded.”
• A sender details function on the inbox on a system message
“Sorry, ‘Agent name’ is an automatic RockeTalk function. None of the sender details exist for this
sender”
• A blocking function on the inbox on a system message
“Sorry, ‘Agent name’ is an automatic RockeTalk function. This function cannot be blocked or
reported”
• A blocking function on the inbox on a system message
“Sorry, ‘Agent name’ is an automatic RockeTalk function. This function cannot be blocked or
reported”

9. Situations for negative alert Case 1
• A Save function on the inbox on a system message
“Sorry, ‘Agent name’ is an automatic RockeTalk function. Messages contents of this message
cannot be saved”
• A Save voice function for a message not containing voice
“Opps…there is no voice in this message.”
• A Save picture function for a message not containing picture
“Opps…there is no picture in this message.”
• Go to QuickChat function when there is no chat available
“Sorry, there is no current QuickChats going on. Would you like to start a chat? Click on
QuickChat from the friends list!”
• No previous search available
“Sorry, no previous search available”
• Try to use Friend’s details functions on RockeTalk buddies
“Sorry, <name of buddy> is a RockeTalk function. You can use these functions to get in touch
with customer service, get help etc.”
• Try to use Friend’s details functions on RockeTalk buddies
“Sorry, <name of buddy> is a RockeTalk function. You can use these functions to get in touch
with customer service, get help etc. but you cannot perform friends options.”

10. Negative event alert – Case 2
Search
Red text in large font
Age Select
18-24
Sex
255:0:00.
Select
Country Select
State Select
This should be
Status Select accompanied by a
Name Select negative alert sound.
Oops, could not
User ID
perform search!
Try again Cancel
This is a non-timer based
alert. It will stay till the
person presses LSK/RSK
Case 2: This alert is shown when there is a way
out of a negative situation. In this case we show
the way out on the LSK and Cancel on the RSK

11. Situations for negative alert Case 2
• Registration unsuccessful
“Oops, we could not register you successfully, please try again.”
LSK – Try again RSK - Cancel
• Login unsuccessful
“Oops, we could not log you in successfully, please try again.”
LSK – Try again RSK - Cancel
• A send email function on a phone number
“You cannot send email without a valid email ID, please unselect invalid contacts.”
LSK – Unselect RSK - Cancel
• Network error
“Oops, RokeTalk is having trouble getting connected. Please try again or try after
some time.”
LSK – Try again RSK – Cancel
• Message could not be sent
“Oops, RockeTalk is having trouble sending this message. Please try again or try
after some time.”
LSK – Try again RSK – Cancel

12. Asynchronous operation alert
Rocketalk media
Black text in normal font.
Hollywood
Posts inspired by cinema… The background colour of this alert is
Post media here!
not the normal colour. It is 84:169:235
Recently posted
Wish page were.. delivered to your
This you will be |Mayank
Mayank
Rate: 1shortly. Meanwhile, please
inbox
feel free to browse around! This alert should overlay the item that
In Nature | Views: 39
Sweet picture.. | sweetie..
it refers to.
Rate: 1
In Nature | Views: 39
Next 3-13 of 65>> - On the RTML overlaid on top of the
Most viewed
link
I wrote a | Brun_s..
Rate: 1 - On the search results or friends
In Nature | Views: 39
page, it should overlay the ID of the
I wrote a | Brun_s..
Rate: 1 person whose information is asked for.
In Nature | Views: 39
Next 3-13 of 25>>
-On the inbox it should overlay the
Refresh this page! message which it is relevant to
This is a timer based alert, it goes
away by itself in 3 seconds or when
the user clicks OK

13. Asynchronous alert texts - I
• Clicking on user profile
“This profile will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”
• Clicking on Next X of X or name of a category or View media, view
friends of a friend.
“This page will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”
• Clicking on media
“This media will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”
• Clicking on download on Fun stuff
“This <type of media> will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”
• Clicking on Post on the Post media screen.
“Your media will be posted in the relevant category shortly. Please be patient, this may take upto 24
hours!”
• Clicking on Refresh this page on RTML
“This page will be refreshed shortly!”

14. Asynchronous alert texts - II
• Clicking on subscribe, unsubscribe, block, unblock, report message
“Your request has been sent. You will receive a response shortly in your inbox.”
• Clicking on Send friend invite, send hello
“Your message has been sent to <name of user>. Their response will be delivered in your inbox
shortly!”
• Clicking on save message
“This message has been saved. You can get it again in your inbox by clicking on ‘Inbox options’ and
‘Get saved messages’.”
• Clicking on bookmark
“<name of user> has been added to your friend’s list. You can now see their online/offline status.”
• Clicking on Save in settings
“<name of user> has been added to your friend’s list. You can now see their online/offline status.”