Social Net Advocacy (SNA) Demo Tour

•

4 gostaram•4,099 visualizações

Dell’s innovative Social Net Advocacy program allows Dell to measure brand advocacy and extract actionable insights in near real-time.

Tecnologia Negócios

Social Net Advocacy (SNA)
Demo Tour
• Munish Gupta
• Director, Social Media Analytics

Global Marketing
Dashboard shows the SNA metric and customizable
daily/weekly/monthly trending chart
Dell SNA for
Nov
Detailed
Post metrics
WeeklySNA
and Post
Trend
25

Global Marketing
Topics Tab: Provides SNA by different Topic groups – Products,
Components, Customer Journey - in a sortable list
Allows youto drill down into a specific product/topic
Displaying SNA
for all Product
Categories
Drill down
a specific
product
SNA dropped
by 16 pts in last
week of Nov

Global Marketing
Drill in to topics to understand change in SNA for any
time period (week to week)
Topics – Relatedtab shows
which topics are contributing
to the change

Global Marketing
Allows you to drill down in to actual posts which are
contributing to drop in SNA
Customers
unhappy
about
price for
specific
config of
XPS 13
with
ubuntu

Global Marketing
SNA jumped right back after price correction
6

Mais conteúdo relacionado

Semelhante a Social Net Advocacy (SNA) Demo Tour

What is sm2?altintevents

Visual guidance calgary user groupBerkovich Consulting

Community 20 Presentation Dawn LacalladeDawn Lacallade

Visual guidance for power bi redmond sql sat 2019Berkovich Consulting

A Pattern Language for Strategic Product RoadmappingLuke Hohmann

Visual guidance for power bi toronto pbi tour (1)Berkovich Consulting

Semelhante a Social Net Advocacy (SNA) Demo Tour (6)

What is sm2?

Visual guidance calgary user group

Community 20 Presentation Dawn Lacallade

Visual guidance for power bi redmond sql sat 2019

A Pattern Language for Strategic Product Roadmapping

Visual guidance for power bi toronto pbi tour (1)

Mais de Dell Social Media

Infographic: Social Media and Community University at DellDell Social Media

Social Business ImperativeDell Social Media

How Dell is Using Social Media to Deepen Relationships and Build TrustDell Social Media

Powering the Possible through Social MediaDell Social Media

Social Media Governance, Tools and Employee CertificationDell Social Media

Social Media: Gasoline or Water during a crisis?Dell Social Media

Social Media Services from DellDell Social Media

Becoming a social businessDell Social Media

Embedding Social Media to Become a Better Business via TrainingDell Social Media

Empowering Your Virtual VoiceDell Social Media

Training Your Company for Social MediaDell Social Media

What Do I Tweet About? Make Your Employees Worth FollowingDell Social Media

Socialize Your OrganizationDell Social Media

Making your Corporate Blog a Customer Connection HubDell Social Media

Going where our customers areDell Social Media

How Connected is your Cause? - Fundraising through Fans, Followers & Friends.Dell Social Media

Dell's Guide to SXSWiDell Social Media

Just the Facts: From Social to Funnel: Connecting Social Buyers to the Custom...Dell Social Media

Corporate Blogging the Right WayDell Social Media

Shifting storefronts finalDell Social Media

Mais de Dell Social Media (20)

Infographic: Social Media and Community University at Dell

Social Business Imperative

How Dell is Using Social Media to Deepen Relationships and Build Trust

Powering the Possible through Social Media

Social Media Governance, Tools and Employee Certification

Social Media: Gasoline or Water during a crisis?

Social Media Services from Dell

Becoming a social business

Embedding Social Media to Become a Better Business via Training

Empowering Your Virtual Voice

Training Your Company for Social Media

What Do I Tweet About? Make Your Employees Worth Following

Socialize Your Organization

Making your Corporate Blog a Customer Connection Hub

Going where our customers are

How Connected is your Cause? - Fundraising through Fans, Followers & Friends.

Dell's Guide to SXSWi

Just the Facts: From Social to Funnel: Connecting Social Buyers to the Custom...

Corporate Blogging the Right Way

Shifting storefronts final

Último

Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited

Finology Group – Insurtech Innovation Award 2024The Digital Insurer

Presentation on how to chat with PDF using ChatGPT code interpreternaman860154

A Call to Action for Generative AI in 2024Results

Maximizing Board Effectiveness 2024 Webinar.pptxOnBoard

From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software

FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhisoniya singh

The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los

08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls

Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge

CNv6 Instructor Chapter 6 Quality of Servicegiselly40

Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes

Salesforce Community Group Quito, Salesforce 101Paola De la Torre

How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes

#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada

How to convert PDF to text with Nanonetsnaman860154

Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...gurkirankumar98700

[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745

IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge

Social Net Advocacy (SNA) Demo Tour

1. Social Net Advocacy (SNA) Demo Tour • Munish Gupta • Director, Social Media Analytics

2. Global Marketing Dashboard shows the SNA metric and customizable daily/weekly/monthly trending chart Dell SNA for Nov Detailed Post metrics WeeklySNA and Post Trend 25

3. Global Marketing Topics Tab: Provides SNA by different Topic groups – Products, Components, Customer Journey - in a sortable list Allows youto drill down into a specific product/topic Displaying SNA for all Product Categories Drill down a specific product SNA dropped by 16 pts in last week of Nov

4. Global Marketing Drill in to topics to understand change in SNA for any time period (week to week) Topics – Relatedtab shows which topics are contributing to the change

5. Global Marketing Allows you to drill down in to actual posts which are contributing to drop in SNA Customers unhappy about price for specific config of XPS 13 with ubuntu

6. Global Marketing SNA jumped right back after price correction 6

7. Thank you!

Social Net Advocacy (SNA) Demo Tour

Recomendados

Recomendados

Mais conteúdo relacionado

Semelhante a Social Net Advocacy (SNA) Demo Tour

Semelhante a Social Net Advocacy (SNA) Demo Tour (6)

Mais de Dell Social Media

Mais de Dell Social Media (20)

Último

Último (20)

Social Net Advocacy (SNA) Demo Tour