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What we learned from our
pilot
Bert De Coutere
Center for Creative Leadership
Online Educa Berlin 2013
Nice to meet you!

Bert De Coutere lives in Belgium, works for the Center for Creative
Leadership, blogs on homocompetens.blogspot.com and is one third of
the core team behind LeaderMOOC.net.

What we learned from our

pilot.
Why we felt we had to do this.

Ignore MOOCs

Have an opinion
or

Just do it.
or

What we learned from our

pilot.
What we really wanted to find out.
1. Does the MOOC format work for leadership development?
And not just insights, but all the way to behavior change…

2. If so, who does it work for?
What did they achieve? Why did it work for them?

3. Who did it not work for?
Who are they and why did it not work out?

4. How can we improve so more people benefit from the MOOC?
How to make LeaderMOOC work out for more people?

5. Oh, and what is a sustainable model for offering MOOCs?
Show me the money.

What we learned from our

pilot.
What we did – project timeline
•
•
•
•
•
•
•
•
•

January
March
April
June
July
August
Sept-Oct
November
December

Start of project with discovery interviews
Design week – decide between 4 alternatives
Testing out various platforms
information site and intake survey online
Canvas.net registrations open and build-up to course
Production time: video shoots, creating all content
8 weeks of serious MOOCing
Announcing all winners, granting badges, little habits
Our conclusions and recommendations

What we learned from our

pilot.
What we did – consider the context
It’s not about being pure.

No repurpose.

Not academic.

It’s about what works.

Build for purpose.

Corporate training.

It’s not about a diploma.

It’s not about the star.

It’s not risk-free.

It’s about more effective
behavior.

CCL is its people.

It is a pilot after all.

What we learned from our

pilot.
How we did it.

What we learned from our

pilot.
Nothing really new, just more of it.
Rather
New

What we learned from our

pilot.
So what?
(Warning: limited audience interaction ahead.)
The answer to life, the
universe and everything.

M for massive dropouts

How far can we go?

The raw data

Educational Darwinism

Learning outcomes

Show me the money

It’s what you do with it.

Maybe this will work.

In search of a business
model

Technology matters.

Three experiments.

M for massive work

The after-MOOC

<insert incredibly
insightful question
here>

No traffic jams on the
extra mile.

The cult of the wicker-man.

Anything else

What we learned from our

pilot.
We are sitting on a mountain of
data
•
•
•
•
•
•
•
•

Intake survey
Demographics survey
Mid-MOOC survey
Learning Agility checkpoint discussion
End of course evaluation
What would you tell
them?
Grades of assignments
Discussion forum content
What we learned from our

The answer to life, the
universe and everything.

The raw data

pilot.
Some numbers…
• Over 4800 people have enrolled in LeaderMOOC. Some have been very
active, some haven't done much.
• We produced 80 videos that together were watched over 26000 times or
for an estimated duration of over 1700 hours.
• On our most busy day we had over 60000 page views. On normal days we
have between 5000 and 10000.
• We had over 1900 assignments turned in, and peer reviewed.
• We awarded 75 badges to people asking for them and earning them.
• We counted almost 4800 posts in the 99 topics of the discussion forum.
• We gave away 10 prizes each week, including guidebooks, books and Life
explorer sets. One winner won a seat in one of our classes. Five people
won a goal setting session.
• The end-of-course evaluation got a satisfaction of 88% and a NPS of 61%.
• The top 10 of countries participating were: United
States, Canada, India, United
Kingdom, France, Belgium, Spain, China, Germany and Australia.

What we learned from our

pilot.
Who are they?
• We are Mostly Professionals at
the Start or in the Midst of our
Career
• We come from all over the world
• We want Tips, Insights and
Support
• We Plan to Spend Between 1 and
4 Hours per Week
• For a Lot of Us this Is a New
Experience
What we learned from our

pilot.
Dropouts are very real.
This is the baseline.

M for massive dropouts

Educational Darwinism

What we learned from our

pilot.
Dropouts are very real.
We raised the bar (and dropout numbers).

What we learned from our

pilot.
Dropouts are very real.
We raised the bar (and dropout numbers).
46% of people actually show up at the start of the MOOC.
After 2 weeks it stabilizes to around 11%
Gradually that goes down to 2.9% after 8 weeks.

Around 30% hand in their assignment in the first week.
That grows to 74% of active students in the last week.

58% of those who handed in the last assignment earned
the badge (or 1.6% of all enrolled people)

What we learned from our

pilot.
For those it works for, we get as far
as a similar classroom experience

How far can we go?

Learning outcomes

If the student is ready
the MOOC will arrive
Time. It is something you
make, not something you have.
The illiterate of the 21st century will not be
those who cannot read and write, but those
who cannot learn, unlearn, and relearn.

What we learned from our

pilot.
Show me the money

In search of sustainability…
In search of a business
model

This was a passion-driven project.
#1. Steal from the
rich, give to the
poor

#2. The ones who’s
boxes you tick, pay

#3. Do you want
fries with that?

#4. Pay for praise

#5. Pretty please?

#6. Old-fashion “just
pay”
In full or for premium
features.

What we learned from our

pilot.
The experience isn’t seamless.

It’s what you do with it.

Technology matters.

• Technology HAVEs and CANs
• Canvas.net platform and
assistance
• People prefer one window on
the MOOC
• Discussions worked very well
• Most questions about peer
review feature
What we learned from our

pilot.
Three experiments worth
mentioning

Maybe this will work.

Three experiments.

Mystery week

Wisdom of the Crowd

What we learned from our

Anchor

pilot.
Designing and running a
MOOC takes a lot of work

M for massive work

No traffic jams on the
extra mile.

• “If you ignore your course, so will your
students.”
• Don’t make the e-learning 1.0 mistake to
produce and throw over the fence
• Daily interactions in the forums, especially in
weeks 1-2 community building is essential
• Hours spend: +/- 1000 hours by core team and
many, many more people volunteered
What we learned from our

pilot.
The after-MOOC

So what?

The cult of the wicker-man.

• Extra activity one month after
end date:
– 6% of video views
– 3% of discussion posts
– (Assignments and enrolments
disabled)

What we learned from our

pilot.
So what?
Worked well…

Even better if…
Behind the MOOC
• For more, see the article series ‘behind the
MOOC’ on homocompetens.blogspot.com

What we learned from our

pilot.

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Oeb presentation what we learned from our leader mooc pilot

  • 1. What we learned from our pilot Bert De Coutere Center for Creative Leadership Online Educa Berlin 2013
  • 2. Nice to meet you! Bert De Coutere lives in Belgium, works for the Center for Creative Leadership, blogs on homocompetens.blogspot.com and is one third of the core team behind LeaderMOOC.net. What we learned from our pilot.
  • 3. Why we felt we had to do this. Ignore MOOCs Have an opinion or Just do it. or What we learned from our pilot.
  • 4. What we really wanted to find out. 1. Does the MOOC format work for leadership development? And not just insights, but all the way to behavior change… 2. If so, who does it work for? What did they achieve? Why did it work for them? 3. Who did it not work for? Who are they and why did it not work out? 4. How can we improve so more people benefit from the MOOC? How to make LeaderMOOC work out for more people? 5. Oh, and what is a sustainable model for offering MOOCs? Show me the money. What we learned from our pilot.
  • 5. What we did – project timeline • • • • • • • • • January March April June July August Sept-Oct November December Start of project with discovery interviews Design week – decide between 4 alternatives Testing out various platforms information site and intake survey online Canvas.net registrations open and build-up to course Production time: video shoots, creating all content 8 weeks of serious MOOCing Announcing all winners, granting badges, little habits Our conclusions and recommendations What we learned from our pilot.
  • 6. What we did – consider the context It’s not about being pure. No repurpose. Not academic. It’s about what works. Build for purpose. Corporate training. It’s not about a diploma. It’s not about the star. It’s not risk-free. It’s about more effective behavior. CCL is its people. It is a pilot after all. What we learned from our pilot.
  • 7. How we did it. What we learned from our pilot.
  • 8. Nothing really new, just more of it. Rather New What we learned from our pilot.
  • 9. So what? (Warning: limited audience interaction ahead.) The answer to life, the universe and everything. M for massive dropouts How far can we go? The raw data Educational Darwinism Learning outcomes Show me the money It’s what you do with it. Maybe this will work. In search of a business model Technology matters. Three experiments. M for massive work The after-MOOC <insert incredibly insightful question here> No traffic jams on the extra mile. The cult of the wicker-man. Anything else What we learned from our pilot.
  • 10. We are sitting on a mountain of data • • • • • • • • Intake survey Demographics survey Mid-MOOC survey Learning Agility checkpoint discussion End of course evaluation What would you tell them? Grades of assignments Discussion forum content What we learned from our The answer to life, the universe and everything. The raw data pilot.
  • 11. Some numbers… • Over 4800 people have enrolled in LeaderMOOC. Some have been very active, some haven't done much. • We produced 80 videos that together were watched over 26000 times or for an estimated duration of over 1700 hours. • On our most busy day we had over 60000 page views. On normal days we have between 5000 and 10000. • We had over 1900 assignments turned in, and peer reviewed. • We awarded 75 badges to people asking for them and earning them. • We counted almost 4800 posts in the 99 topics of the discussion forum. • We gave away 10 prizes each week, including guidebooks, books and Life explorer sets. One winner won a seat in one of our classes. Five people won a goal setting session. • The end-of-course evaluation got a satisfaction of 88% and a NPS of 61%. • The top 10 of countries participating were: United States, Canada, India, United Kingdom, France, Belgium, Spain, China, Germany and Australia. What we learned from our pilot.
  • 12. Who are they? • We are Mostly Professionals at the Start or in the Midst of our Career • We come from all over the world • We want Tips, Insights and Support • We Plan to Spend Between 1 and 4 Hours per Week • For a Lot of Us this Is a New Experience What we learned from our pilot.
  • 13. Dropouts are very real. This is the baseline. M for massive dropouts Educational Darwinism What we learned from our pilot.
  • 14. Dropouts are very real. We raised the bar (and dropout numbers). What we learned from our pilot.
  • 15. Dropouts are very real. We raised the bar (and dropout numbers). 46% of people actually show up at the start of the MOOC. After 2 weeks it stabilizes to around 11% Gradually that goes down to 2.9% after 8 weeks. Around 30% hand in their assignment in the first week. That grows to 74% of active students in the last week. 58% of those who handed in the last assignment earned the badge (or 1.6% of all enrolled people) What we learned from our pilot.
  • 16. For those it works for, we get as far as a similar classroom experience How far can we go? Learning outcomes If the student is ready the MOOC will arrive Time. It is something you make, not something you have. The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. What we learned from our pilot.
  • 17. Show me the money In search of sustainability… In search of a business model This was a passion-driven project. #1. Steal from the rich, give to the poor #2. The ones who’s boxes you tick, pay #3. Do you want fries with that? #4. Pay for praise #5. Pretty please? #6. Old-fashion “just pay” In full or for premium features. What we learned from our pilot.
  • 18. The experience isn’t seamless. It’s what you do with it. Technology matters. • Technology HAVEs and CANs • Canvas.net platform and assistance • People prefer one window on the MOOC • Discussions worked very well • Most questions about peer review feature What we learned from our pilot.
  • 19. Three experiments worth mentioning Maybe this will work. Three experiments. Mystery week Wisdom of the Crowd What we learned from our Anchor pilot.
  • 20. Designing and running a MOOC takes a lot of work M for massive work No traffic jams on the extra mile. • “If you ignore your course, so will your students.” • Don’t make the e-learning 1.0 mistake to produce and throw over the fence • Daily interactions in the forums, especially in weeks 1-2 community building is essential • Hours spend: +/- 1000 hours by core team and many, many more people volunteered What we learned from our pilot.
  • 21. The after-MOOC So what? The cult of the wicker-man. • Extra activity one month after end date: – 6% of video views – 3% of discussion posts – (Assignments and enrolments disabled) What we learned from our pilot.
  • 23.
  • 24. Behind the MOOC • For more, see the article series ‘behind the MOOC’ on homocompetens.blogspot.com What we learned from our pilot.

Notas do Editor

  1. Images: google maps
  2. Quick answers from our LeaderMOOC data:It works as good as a similar classroom experience.It works very well for a small subset of people. (have need, have time, have technology and related skills, have discipline)The drop-outs are massive too. (Roadblocks: just passing by, no intention to do the whole thing (pick from menu), technology frustration, time investment, not meeting expectation …)Set expectations clearly from beginning, smoothen technology to a mobile and seamless experience, …Various experiments: paying seems the most straightforward one