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Debasis	
  Chakraborty	
  
Payment	
  Industry	
  Trends	
  and	
  Opportunity	
  
Agenda	
  
• 
• 
• 
• 
• 
• 
• 
• 
• 

Different	
  payment	
  types	
  
Typical	
  business	
  model	
  in	
  retail	
  Pay	
  flow	
  
Digital	
  pla;orm	
  opportunity	
  
Different	
  medium/channel	
  in	
  Digital	
  pla;orm	
  
Key	
  focus	
  in	
  banking	
  payment	
  	
  
Key	
  regulatory	
  standards	
  	
  
Risk	
  consideraBon	
  
Challenges	
  	
  
What	
  Next	
  :	
  What	
  business	
  is	
  looking	
  for	
  ?	
  
Different	
  payment	
  types	
  
• 
• 
• 
• 
• 
• 
• 
• 

Cash	
  
Cheque**	
  
Debit	
  Card	
  
Direct	
  Debit	
  
Standing	
  Order	
  
Online/Phone	
  Payment	
  
Chaps*	
  
Prepaid	
  Card	
  

*CHAPS:	
  £25-­‐30	
  
**Cheque	
  Clearing	
  :	
  2-­‐3	
  Days	
  	
  
Different	
  Way	
  payment	
  Service	
  
• 
• 
• 
• 
• 
• 
• 
• 

CardNet,	
  	
  
Bulk	
  Payment,	
  	
  
TeleDebit	
  
Faster	
  Payments	
  
Ceridian	
  SME	
  Managed	
  Payroll	
  Service	
  
InternaBonal	
  Payment	
  
BACS	
  Credits	
  	
  
CHAPS	
  Payments	
  
Typical	
  flow:	
  Retail	
  payment	
  Model	
  
Digital	
  Payment	
  Opportunity	
  
Global	
  non-­‐cash	
  payments	
  expected	
  to	
  top	
  333	
  
billion,	
  says	
  World	
  Payments	
  Report	
  2013	
  
200	
  
180	
  
160	
  
140	
  
120	
  

Number	
  of	
  TranscaBon	
  
(Billion)	
  

100	
  

2020	
  
Debit	
  Card	
  	
  (%)	
  

Retail	
  PoporsiBon	
  (%)	
  

80	
  

Credit	
  Card	
  	
  (%)	
  

2015	
  

60	
  

AlternaBve	
  Method	
  	
  
(%)	
  

40	
  
20	
  

2013	
  

0	
  
2013	
  

2015	
  

2020	
  
0	
  

20	
  

40	
  

60	
  
Different	
  medium	
  In	
  Digital	
  Payment	
  
• 
• 
• 
• 
• 

Online	
  Banking	
  
eWallet	
  
Mobile	
  Payment	
  App	
  
Mobile	
  Payment	
  -­‐	
  NFC	
  
Retail	
  :	
  Wirelesses	
  Payment,	
  NFC	
  	
  
Key	
  focus	
  :Banking	
  payment	
  	
  
•  Consumer	
  Payment	
  :	
  	
  
• 

	
  AnalyBcs,	
  Social	
  Business	
  Payment,	
  PSP,	
  PG,	
  Mobile	
  Payment	
  	
  

•  Commercial	
  Payment	
  :	
  	
  
• 

Make	
  Profitable	
  ,	
  standardize	
  and	
  modernize	
  transacBon	
  processing	
  ,	
  reduce	
  
complexity	
  and	
  cost	
  

•  Risk	
  and	
  Compliance	
  	
  
• 

GlobalizaBon,	
  DeregulaBon,	
  SophisBcated	
  technology,	
  Regulatory	
  compliance,	
  
Customer	
  abuse,	
  Fraud	
  	
  

•  Payment	
  and	
  TransacQon	
  plaRorm	
  	
  
• 

Manage	
  complexity	
  through	
  integraBon	
  
Key	
  regulatory	
  standards	
  	
  	
  
SWIFT	
  MT-­‐MX,	
  ISO	
  20022,	
  FpML,	
  FIX	
  and	
  SEPA.	
  

Risks	
  	
  	
  
Market	
  Risk,	
  Business	
  Risk,	
  Credit	
  Risk	
  –	
  Horizontally	
  
Enterprise	
  Risk	
  	
  -­‐	
  	
  VerBcally	
  	
  	
  	
  
Challenge	
  	
  
•  Data	
  Beaches	
  	
  
•  Too	
  many	
  regulatory	
  :	
  	
  country/Region	
  
specific	
  regulatory	
  and	
  	
  Compliance	
  	
  

•  Security	
  
•  Deadlines	
  	
  
•  Interchange	
  fees	
  :	
  0.2%	
  DC,	
  0.3	
  %	
  CC	
  
What	
  Next	
  :What	
  business	
  is	
  looking	
  ?	
  
•  CEO	
  :	
  New	
  Business	
  Model,	
  More	
  Profitable	
  &	
  high	
  Customer	
  
saBsfacBon	
  	
  

• 
• 
• 
• 
• 

CMO	
  :	
  GTM	
  ,	
  Get	
  advantage	
  from	
  Big	
  Data	
  &	
  Social	
  Media	
  IntegraBon	
  	
  
CIO	
  :	
  Agile,	
  Security,	
  Business	
  TransformaBon,	
  GRC	
  	
  &	
  CollaboraBon	
  
CTO:	
  Simple	
  Design,	
  Architecture	
  &	
  Governance	
  
CHO	
  :	
  Talent,	
  InnovaBon,	
  Aitude,	
  Willing	
  to	
  Learn	
  &	
  Leadership	
  
	
  ADB	
  :	
  Highly	
  scalable,	
  Reliable,	
  Resilience,	
  Secure,	
  Support	
  High	
  

Volume	
  TransacBon	
  	
  	
  

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Payment industry trends and opportunity

  • 1. Debasis  Chakraborty   Payment  Industry  Trends  and  Opportunity  
  • 2. Agenda   •  •  •  •  •  •  •  •  •  Different  payment  types   Typical  business  model  in  retail  Pay  flow   Digital  pla;orm  opportunity   Different  medium/channel  in  Digital  pla;orm   Key  focus  in  banking  payment     Key  regulatory  standards     Risk  consideraBon   Challenges     What  Next  :  What  business  is  looking  for  ?  
  • 3. Different  payment  types   •  •  •  •  •  •  •  •  Cash   Cheque**   Debit  Card   Direct  Debit   Standing  Order   Online/Phone  Payment   Chaps*   Prepaid  Card   *CHAPS:  £25-­‐30   **Cheque  Clearing  :  2-­‐3  Days    
  • 4. Different  Way  payment  Service   •  •  •  •  •  •  •  •  CardNet,     Bulk  Payment,     TeleDebit   Faster  Payments   Ceridian  SME  Managed  Payroll  Service   InternaBonal  Payment   BACS  Credits     CHAPS  Payments  
  • 5. Typical  flow:  Retail  payment  Model  
  • 6. Digital  Payment  Opportunity   Global  non-­‐cash  payments  expected  to  top  333   billion,  says  World  Payments  Report  2013   200   180   160   140   120   Number  of  TranscaBon   (Billion)   100   2020   Debit  Card    (%)   Retail  PoporsiBon  (%)   80   Credit  Card    (%)   2015   60   AlternaBve  Method     (%)   40   20   2013   0   2013   2015   2020   0   20   40   60  
  • 7. Different  medium  In  Digital  Payment   •  •  •  •  •  Online  Banking   eWallet   Mobile  Payment  App   Mobile  Payment  -­‐  NFC   Retail  :  Wirelesses  Payment,  NFC    
  • 8. Key  focus  :Banking  payment     •  Consumer  Payment  :     •   AnalyBcs,  Social  Business  Payment,  PSP,  PG,  Mobile  Payment     •  Commercial  Payment  :     •  Make  Profitable  ,  standardize  and  modernize  transacBon  processing  ,  reduce   complexity  and  cost   •  Risk  and  Compliance     •  GlobalizaBon,  DeregulaBon,  SophisBcated  technology,  Regulatory  compliance,   Customer  abuse,  Fraud     •  Payment  and  TransacQon  plaRorm     •  Manage  complexity  through  integraBon  
  • 9. Key  regulatory  standards       SWIFT  MT-­‐MX,  ISO  20022,  FpML,  FIX  and  SEPA.   Risks       Market  Risk,  Business  Risk,  Credit  Risk  –  Horizontally   Enterprise  Risk    -­‐    VerBcally        
  • 10. Challenge     •  Data  Beaches     •  Too  many  regulatory  :    country/Region   specific  regulatory  and    Compliance     •  Security   •  Deadlines     •  Interchange  fees  :  0.2%  DC,  0.3  %  CC  
  • 11. What  Next  :What  business  is  looking  ?   •  CEO  :  New  Business  Model,  More  Profitable  &  high  Customer   saBsfacBon     •  •  •  •  •  CMO  :  GTM  ,  Get  advantage  from  Big  Data  &  Social  Media  IntegraBon     CIO  :  Agile,  Security,  Business  TransformaBon,  GRC    &  CollaboraBon   CTO:  Simple  Design,  Architecture  &  Governance   CHO  :  Talent,  InnovaBon,  Aitude,  Willing  to  Learn  &  Leadership    ADB  :  Highly  scalable,  Reliable,  Resilience,  Secure,  Support  High   Volume  TransacBon