Digital life on the Internet appears to carry with it a variation of real world psychology. In this presentation, I examine and discuss research and theory on the specialized nature of Internet psychology, how that psychology influences ethical behavior online, and further, how these features are manifesting in the way young people are experiencing citizenship locally, nationally, and globally.
Internet Psychology, Cyber-ethics, and Citizenship in the Emerging Digital Milieu
1. Internet Psychology, Cyberethics, and Citizenship in the
Emerging Digital Milieu
University of
Strasbourg
February 10, 2014
http://imgc.allpostersimages.com/images/P-473-4882/10/2014
90/64/6470/H5PH100Z/posters/carol-mike-werner-concept-of-man-in-cyberspace.jpg
2. Cyberspace Psychology
(Background to cyberethics, citizenship/digital
citizenship)
Abstract Features:
Intangibility
The sense of Invisibility
The appearance of Anonymity
Reduction or Absence of Time Referents
More Control of time and pace of
interactions
Geographic Transparency
Tunnel Vision
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3. Challenges to Cyberethics
• Online interaction is more abstract, more cognitive than
face-to-face interaction.
• Important affective social cues and non-verbal
communication that help to trigger ethical behavior
absent or degraded.
• Computing can be seen as “mentally
rich” but “perceptually . . .
impoverished” (Davy, 1984).
EM-630 Cyberethics
5. When online, Social Cues are
Reduced
This may provoke:
• A shift in attention toward the task rather than the
recipient.
• Increased private self-awareness and reduced public
self-awareness.
• A flattening of normal
social hierarchy (Shin,
2008).
EM-630 Cyberethics
6. The consensus of norms online - rules
and desirable behaviors - is lower than
offline
Shared norms for behavior online have
• lower regularity than offline.
• lower authority than offline (Shin, 2008)
.
EM-630 Cyberethics
7. Time social networking is up 82% as of
2009 (Whitney, 2010).
Cell phone use has risen dramatically:
The average American teen now sends
and receives around 1,500 text messages
per month, and uses their phones for
functions other than talking (Pew Research
Center, 2009).
Such technology is easy and pervasive:
More than 100 million people access
Face- book with their cell phones (Media
Literacy Clearinghouse, 2010)
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9. Think TV has
gone away?
More
Americans
now than ever
before report
using
television and
the Internet
Television viewing
recently reached an
all-time high (Reisinger,
2010; Media Literacy
Clearinghouse, 2010).
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10. Screen Time Media a Full Time
Job
Young people spend 7 hours, 38
minutes a day on
computer, phone, TV, games and other
screens.
“Media are a full-time job plus overtime
for children 8 to 18, a Kaiser report
says.”
“They devote 53 hours a week on
screens, one hour 17 minutes more
Rubin, B. (2010). LA Times.com; See also: Generation M2:
than five years ago.” (2010).
Media in the Lives of 8- to 18-YearOlds, http://kff.org/other/poll-finding/report-generation-m2media-in-the-lives/; (Rideout, Foehr, and Roberts, 2010),
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13. Digital Life introduces
Cyberbullying
Prevalence of Cyberbullying
Abstract psychological nature of
cyberspace
Empathy and Empathic Concern
(EC) is Inhibited in Cyberspace
Perspective Taking (PT) is
Inhibited in Cyberspace
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14. Empathy is:
A sense of shared experience,
including emotional and physical
feelings, with someone or something
other than oneself.
... www.gale.com/free_resources/glossary/glossary_de.htm
More than feeling compassion or
sympathy “for” another person,
empathy puts you in their shoes to feel
with them or as one with them.
EM630 Cyberethics
16. Declines EC and PT 1999 to 2009
120
100
Measuring
Empathy
1999
80
2009
60
EC
2009
PT
40
20
0
1999
2009
From 1979 to 1999, little change in the
EC scores of college undergraduates.
From 2000 to 2009 Konrath et al. report:
48% decline in EC and
34% decline in PT. (Konrath, et al., 2011)
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17. Total information outside of work has
increased 350% compared to 30
years ago (Bohn & Short, 2009).
“We speculate that one likely
contributor to declining empathy is
the rising prominence of personal
technology and media use in
everyday life” (Konrath, et al., 2011, p. 188).
Sara H. Konrath
Institute for Social Research
2/10/2014
University of Michigan
21. Combatting Cyberbullying
through Cyberethics Education
– Respect
Addresses the problem from the bottom
up. Virtues for
– Responsibility
Cyberethics: – Honesty
What ethics do you practice online in
– Empathy general?
particular and in cyberspace in
–Trust
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22. Who is a cyber-hero?
Rather than setting out on an epic
adventure to far away lands and
encountering life-threatening
dangers, as in the traditional
heroic narrative
(Campbell, 1949/1972), the
cyberhero, both stays at home and
sets off--into cyberspace with the
goal of benefiting others.
(Klisanin, 2012).
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23. Who is a cyber-hero?
A cyberhero is someone who acts for
reasons beyond her or his personal gain
A cyberhero’s action also must be
courageous. Without taking a risk or a bold
action that has the potential to make others
uncomfortable or angry, an action should
not be called heroic.
A cyberhero should be creative. Anyone
can type a status update on Facebook or
write an angry email to a school
Superintendent. Cyberheroes think outside
the box, and use the power of the Internet in
creative ways. (Turner, C., (2013).
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24. Who is a cyberhero?
“I stand behind
my son in the
fight against
bullying.”
Matthew Bent
and his son
Shiloh
2/10/2014
25. Who is a cyberhero?
Katy Butler
More than 500,000 people -- including 35
members of Congress and celebrities like
Ellen Degeneres and Meryl Streep -- joined a
Michigan high schooler’s campaign on
Change.org.
Katy Butler, a 17 year-old who was bullied in
middle school, launched the petition when
she learned that the MPAA was sticking by its
"R" rating of "Bully."
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26. National Day of Civic
Hacking
A “civic hacker is
one who uses
their skills in
solving technical
problems for the
good of society as
a whole.”
Stephen Kennedy, EM630 summer 2013
2/10/2014
27. Who is a cyber-hero?
Teenager Julia Bluhm created an online
petition at Change.org asking Seventeen
Magazine to commit to printing one
unaltered “real” photo spread per month.
Julia wanted to “see regular girls that look
like me in a magazine that’s supposed to
be for me.”
the photoshopped, airbrushed, images of
models were leading “some girls try to “fix”
themselves. . . . lead[ing] to eating
disorders, dieting, depression, and low self
esteem.”
(Klisanin, 2012).
2/10/2014
28. Seventeen magazine vows not to alter
images, to 'celebrate every kind of beauty’ By
Greg Botelho, CNN updated 10:21 AM EDT, Fri
July 6, 2012
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29. Who is a cyberhero?
High school student
reverse the
harmful, bullying
actions of others
A student galvanized his peers
into a 180 degree turn toward
the positive
http://vimeo.com/50442828.
(Facebook Stories: We Are All Daniel Cui
2/10/2014
30. Fabric of 21st Century
Citizenship
Weaving together
Internet psychology +
Cyberethics +
[citizenship + digital
citizenship = engaged
citizenship]
IP + CE + C + DC = EC
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31. Questioning 21st Century
Citizenship
What is citizenship today?
How would you know if you are a
good citizen or a bad citizen?
How does digital life affect ideas and
practices of citizenship?
Is digital citizenship separate from
political citizenship?
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32. Three Variables of
Citizenship
1. The nature and practice of ones’
participation in society
2. Education
3. Digital life and how it has given
birth to the concept of digital
citizenship
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34. The Dutiful Citizen
Traditional concept of citizenship
including:
local involvement with their
community,
paying taxes,
voting, and
would act to defend their nation if
necessary but who is otherwise rather
passive.
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35. The Engaged
Citizen
The Engaged Citizen –
Digitally literate people today
Active in areas of their own selfinterest
May not intersect with conventional
political processes
Increases in volunteer work
High levels of sensitivity to “economic
injustice in local and global arenas.”
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36. The Engaged Citizen Emphasizes:
“Generational changes in social
identity”
“Growing importance of peer networks
and online communities”
“Empowerment of youth as expressive
individuals . . . frees young people to
make their own creative choices.”
(Bennett, 2008, pp. 23).
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37. These shifts
Ease “the overriding duty to
participate in conventional
government-centered activities”
(Bennett, 2008, pp. 2-3).
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38. The “Enlightened Citizen” ?
More diversity in each person’s
origins in “locality, country, and the
global community.”
“Multiple affiliations, rights, and
responsibilities”
More fluid trans-national and
cultural identity and socioeconomic status.
Fueling activism and social justice
advocacy.
2/10/2014
(Alviar-Martin, 2010/2011)
40. References
Banta, E., (2013). Everyday Heroes in Cyberspace. Unpublished manuscript, EM630, summer 2013.
Bennett, W. L. (2008). “Changing Citizenship in the Digital Age." In Civic life online:
Learning how digital media can engage youth. Edited by W. Lance Bennett. The John D.
and Catherine T. MacArthur Foundation Series on Digital Media and Learning.
Cambridge, MA: The MIT Press.
Cohen, S., (2012). Teen petitions to change R rating for
'Bully'http://articles.philly.com/2012-03-08/entertainment/31136189_1_classification-andrating-administration-r-rating-movie-ratings
Dalton, R., (2008). The good citizen: How a younger generation is reshaping American
politics. Washington, DC: CQ Press.,
Klisanin, D. (2012). The Hero and the Internet: Exploring the Emergence of the Cyberhero
Archetype . Media Psychology Review [Online]. 4, 1.
http://mprcenter.org/mpr/index.php?option=com_content&view=article&id=216&Itemid=182
Konrath, S., O’Brien, E., & Hsing, C., (2011). Changes in Dispositional Empathy in
American College Students Over Time: A Meta-Analysis. Personality and Social
Psychology Review 15(2) 180–198.
Olmeda, G., (2013). Ethical Guidelines. Unpublished manuscript, EM-630, summer 2013.
Ortiz, Erik. (2013, April 15). Wisconsin dad’s viral Facebook post against bullying gets
results. New York Daily News, Online edition. Retrieved from
2/10/2014
Notas do Editor
Background to citizenship/digital citizenship The abstract psychology of the Internet yields opportunities and challenges that come from these features of being online:
As a result, we speculate that one likely contributor to declining empathy is the rising prominence of personal technology and media use in everyday life. (p. 188).Indeed, people today have a significantly lower number of close others to whom they can express their private thoughts and feelings (McPherson, Smith-Lovin, & Brashears, 2006). Alternatively, the ease and speed of such technology may lead people to become more readily frustrated or bored when things do not go as planned (e.g., O’Brien, Anastasio, & Bushman, 2010), resulting in less empathic interactions. Furthermore, people simply might not have time to reach out to others and express empathy in a world filled with rampant technology revolving around personal needs and self-expression.Fewer others with whom we are close and the conditioning of instant gratification through technology that can fuel frustration with time consuming personal relationships, “people simply might not have time to reach out to others and express empathy in a world filled with rampant technology revolving around personal needs and self-expression.” (p. 188).
Fully 95% of those ages 12-17 use the internet. Eight in ten online teens use some kind of social media. Twitter is still not in the same league as Facebook, which attracts 77% of online teens. Still, 24% of online teens now use Twitter, a figure that is up from 16% in 2011 and 8% the first time we asked this question in late 2009. Teenagers’ use of Twitter now outpaces that of adults; just 16% of online adults are Twitter users, up slightly from the 12% who were using Twitter in 2011.13
30% of television-owning households in the United States now contain at least four TVs
Having empathy for others is associated with ethical behavior
From 1979 to 1999, Konrath et al. found little change in the EC scores of college undergraduates. However, from 2000 to 2009 they report a 48% decline in EC and a 34% decline in PT. These are steep declines at both ends of the empathy spectrum. Empathic Concern (EC) measures people’s other-oriented feelings of sympathy for the misfortunes of others - a more emotional component of empathyPerspective Taking (PT) is a more cognitive or intellectual component, measuring people’s tendencies to imagine other people’s points of view. Konrath, S., O’Brien, E., & Hsing, C., (2011)
Is anyone here suffering from a lack of information?Is anyone working hard to keep up with the amount of information?Decline in EC and PT correlated to increase in personal ty use. Lets look at one piece of personal ty use that affects all of us: Identity.Sara H. KonrathResearch Center for Group DynamicsInstitute for Social ResearchUniversity of Michigan
Cyberethics education is addressiing . . .Click to add em 630 core virtuesToday’s focus on empathy
The story of Matthew Bent and his son Shiloh. Desar, L. (2013, April 16). Anti-Bullying Facebook Post Goes Viral. Retrieved from http://www.parenting.com/blogs/show-and-tell/leonora-desar/facebook-bullying?src=SOC&dom=fb Ortiz, Erik. (2013, April 15). Wisconsin dad’s viral Facebook post against bullying gets results. New York Daily News, Online edition. Retrieved from http://www.nydailynews.com/news/national/wisconsin-dad-facebook-post-bullying-sees-results-article-1.1316932
Matthew Bent, whose son, Shiloh, was being victimized at school, posted a message saying he ‘stands behind my son in the fight against bullying.’ The reaction was enough to get the Kaukauna Area School District to notice.The story of Matthew Bent and his son Shiloh. Desar, L. (2013, April 16).Anti-Bullying Facebook Post Goes Viral. Ortiz, Erik. (2013, April 15). Wisconsin dad’s viral Facebook post against bullying gets results. New York Daily News, Read more: http://www.nydailynews.com/news/national/wisconsin-dad-facebook-post-bullying-sees-results-article-1.1316932#ixzz2eoO56tm9
“Bully” received a “PG-13” rating from the Motion Picture Association of America (MPAA) after
the National Day of Civic Hacking is a national event that, “brings together citizens, software developers, and entrepreneurs from all over the nation to collaboratively create, build, and invent new solutions using publicly-released data, code and technology to solve challenges relevant to our neighborhoods, our cities, out states and our country” with the goal of “work[ing] together to improve our society” (National Day of Civic Hacking website)
After over 84,000 people signed her petition, Julia delivered it to the executive editor of Seventeen magazine who not only agreed to Julia’s request, she went a giant step beyond it; committing not to alter the body size or face shape of the girls and models in the magazine and to feature a diverse range of beauty in its pages. (Klisanin, 2012).
what are traditional ideas of citizenship and how has the digital age affected them?What are the effects of increased levels of and access to education worldwide on both the governed and the governors in all kinds of societies? Focusing on digital citizenship, we ask: how is the global Internet, access to all the world’s information through the WWW, and all kinds of electronic communication affecting what people do and how they think about being citizens?Is digital citizenship separate from political citizenship or is it an extension of citizenship behaviors and practices to the digital realm?
Though “there is no direct, one-to-one relationship between years of schooling and political sophistication, nonetheless, Research regularly links education to a citizen’s level of political knowledge, interest and sophistication” (Niie, Junn, & S-B, 1996) (see note 13 chapter 1, Dalton, 2008). Over the past several decades, education, politically relevant skills, and resources of the average American have increased dramatically” (Dalton, 2008, p. 10).The “network” allows people to find and communicate with others who share their interests, allowing them to pursue their own interests rather than being told what to do or being channeled into activities and beliefs by established institutions such as political parties.
Traditional 18th and 19th century
Digital networked world: facilitating changes in citizenship behavior“Younger generations have disconnected from conventional politics and government in alarming numbers” this trend is not just in the U.S. “also occurring in Germany, Sweden, and UK (in addition to US)” (Bennett, 2008, p. 1)Technology and social changes are affecting beliefs and practices of citizenship
Generational changes in social identity”“Growing importance of peer networks and online communities” “Empowerment of youth as expressive individuals . . . frees young people to make their own creative choices.” (Bennett, 2008, pp. 2-3).
An emerging concept, facilitated by cyberspace recognizing:traditional definitions of citizenship disregarded the complex cultural identities represented in their school community (Banks, 2008; Kymlicka, 2004) and failed to capture the shared human experience that informed many of their students' notions of citizenship (Noddings, 2005; Nussbaum, 2002).” (Alviar-Martin, 2010/2011, p. 46).