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Freak Out,
Geek Out,
or Seek Out:
        Trends, Transformations,
           & Change in Libraries
David Lee King | Topeka & Shawnee County Public Library | davidleeking.com
http://flickr.com/photos/simplearts/501346927/
http://www.flickr.com/photos/girlgeek/29078014/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
flickr.com/photos/luc/2944876508/
this is ...
              flickr.com/photos/yourdon/2715583000/
this is ...
 HUGE
What has Changed?




http://www.flickr.com/photos/bestrated1/2621358221/
http://www.flickr.com/photos/sir_mervs/2691990934/




Competition
http://www.flickr.com/photos/45688285@N00/46323500/
                                                     ?
?
http://www.flickr.com/photos/benjamingolub/3059525763/
http://www.flickr.com/photos/rkleine/3567189079/
flickr.com/photos/jblyberg/4505413539/   http://www.flickr.com/photos/rkleine/3567189079/
this is a change, too!
Tech
  Changes
in Libraries
1970’s: adapting to OPACs
1980’s: The PC takes off…
1990’s: Internet Appears
2004: “Web 2.0” coined
multimedia
                                public
real time
                     social


  The Emerging Web is...

 2-way                        mobile
             decentralized
real time
decentralized
multimedia
EC
                                      =
flickr.com/photos/platinum/4555668/
                                     MC
mobile
?
mobile
?
the web is in
my pocket
?
the library is
in my pocket
social
http://www.flickr.com/photos/civisi/2611679744/




                                                 2-way
public

         http://www.flickr.com/photos/sreejithk2000/2385193167/
public



         http://www.flickr.com/photos/sreejithk2000/2385193167/
Tagging
   RSS Readers                Commenting

 RSS

       Glue of Web 2.0
  User-
Generated                         Friending
 Content                Mashups
            Web as Platform
What’s Topeka Doing?
Community Manager

Scans Horizon            Executive Editor


   Digital Branch Manager
Long Range Planner
                            Evangelist
           Manager
                Answers Tough Questions
3 Realities:
1. all services will be physical & digital
2. we’ll use the web to build unique stuff
3. to some, the digital branch will be their
only branch
content
multimedia
Community
Front door(s)
conversation



         flickr.com/photos/ohiouniversitylibraries/3506866503/
in the website
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
what to do?



         flickr.com/photos/b-tal/116220689/
c e
     i en
   er n?
  p g
 x si
e e
  d
Why think
about that?
you have
               visitors.

            right now.

What kind of experience
are they having?
Plan your
library experience
               flickr.com/photos/ocarchives/3952964087/
flickr.com/photos/deansfurniture5/2462980045/
ten
               l is

     flickr.com/photos/
94379417@N00/4808475862/
what are
they saying
about you?
ask

flickr.com/photos/francois/
        404908918/




               focus
               groups
stats
http://www.flickr.com/photos/librarycommission/5041836636/




                                                              be snoopy
                                                            (just a bit)
flickr.com/photos/ohiouniversitylibraries/3507674990/
v e
         o nts
      pr oi
   Im P
    u ch
T o
flickr.com/photos/jrnoded/3340607045/
flickr.com/photos/beyondbeauty/4241128107/
flickr.com/photos/mmewuji/4386845410/
flickr.com/photos/wlscience/4200630845/
http://www.flickr.com/photos/92wardsenatorfe/3126053699/

                         flickr.com/photos/92wardsenatorfe/3126053699/
flickr.com/photos/fornal/437703236/
flickr.com/photos/picturesofthings/2437232419/
flickr.com/photos/pperdue/3573858061/
which
is it?
flickr.com/photos/poblibrary/2674563551/




      your
   process
is showing
go where
flickr.com/photos/beavis/2425374221/
                                      people gather
?
http://flickr.com/photos/gaetanlee/118885175/
pesquisaconsumo.blogspot.com/2010_04_01_archive.html




   it’s a
destina
        tion
it’s a
destina
        tion
Text

   Also a
destina
       tion
interac
        tion
   is key
flickr.com/photos/pitel/507791613/
your
stuff
your
staff
Text



actual staff
actual staff
ask!


       http://flickr.com/photos/oberazzi/318947873/
flickr.com/photos/29106784@N02/2719649603/
what’s next?


          flickr.com/photos/b-tal/116220689/
st en
l i           ti
           ac to on
   i nt er
             po u
               in  ch
      it’s a ts
destina
            tion
Why Pay Attention
 to these changes?
1.
The rest of the world
  is already there

               http://www.flickr.com/photos/wwworks/2222523486/
2.
You can be the example


               http://www.flickr.com/photos/13933408@N06/2197666469/
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
3.
            Connect
with your community
               http://flickr.com/photos/fcpl/2275150197/
4. community pulse



             http://flickr.com/photos/davemorris/59066078/
http://flickr.com/photos/pinkpooch/894503710/




                                                             5.
                                               You set the pace
flickr.com/photos/ajguel/5033855605/




     Tackle Change
model the way




/www.flickr.com/photos/jblyberg/4028376129/
flickr.com/photos/lulutoo/2951107695/
flickr.com/photos/deansfurniture5/2462980045/
Customer
                                          Journey
                                          Mapping
flickr.com/photos/thetoad01/2317084812/
improving the ordinary




 flickr.com/photos/rvettese/264579764/   flickr.com/photos/goatopolis/189188667/
know your
  patrons
http://www.flickr.com/photos/fling93/115162765/
101%
communic
 communication
           communicatio
ommunicationcommunicat
 mmunication
        communication
mmunication
        communication
 ommunication
          communication
ommunication
Gauge your staff

     http://flickr.com/photos/imagezen/150337240/
Find
Champions
With great power
    comes great...




         ?
         cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif
Finding
Time
Change
your
focus
Schedule
  your
  time
This is not your library
This is your library
flickr.com/photos/29106784@N02/2719649603/
Thank You!

davidleeking.com

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