Emerging Trends and Change: Guiding Libraries Through Changes, Trends & Transitions
1. Emerging Trends &
Change: Guiding Libraries
through Changes, Trends,
& Transitions
David Lee King
Topeka & Shawnee County Public Library
davidleeking.com
21. Resistance isn’t
the problem
• Management’s reaction to resistance
creates the problems
• The resistors probably don’t see it
as resistance - they see it as survival
25. 3. Bigger Stuff
• Personal history
• Who you are – race, religion, etc
• Significant disagreement over values
• Transference - the person being resisted
represents someone else (fill in the blank)
27. Just for Leaders
(and techies)
• You've already come to terms with the
change
• Understand why people might not want to
change
• Understand that it's the transitions, not
the change, that's causing waves
28. Steps to Take
• Describe the change succinctly
• Plan carefully
• Help people respectfully let go
• Constant communication
• Create temporary solutions when needed
• Model new behavior!
29. Don't do these things!
• Don't confuse novelty with innovation
• Don't confuse motion with action
• Don't keep something going if it “still has a
few good years of life”
30. For techies
• You might be able to change quickly
• There are areas where you DON'T change
quickly
• Always share too much…
• Technojust(ification)
31. If you refuse
to change:
• Missed career opportunities
• you'll miss out on the opportunity to
expand your network and your ability to
develop new relationships
• You’ll miss out on the possibility of shaping
your new destiny and reality