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Creating Community Experience using mostly free stuff & staff
1.
Creating Community Experience
Using mostly free stuff and staff david lee king • topeka & shawnee county public library • davidleeking.com
2.
flickr.com/photos/davidrn/397058915/
3.
is ign?
t es w ceha d er i en ex p
4.
#1
l is t e n flickr.com/photos/94379417@N00/4808475862/
5.
what are they saying about
you?
6.
7.
8.
9.
10.
improve your touch points
11.
flickr.com/photos/dbylibrary/2604965614/
12.
13.
Check This Out
Now! x
14.
ask flickr.com/photos/francois/404908918/
focus groups
15.
stats
16.
http://www.flickr.com/photos/librarycommission/5041836636/
be snoopy (just a bit)
17.
#2
mp s ta r t j u
18.
Plan your library eperience
flickr.com/photos/ocarchives/3952964087/
19.
improve the ordinary
flickr.com/photos/atwj/3425610157/
20.
improve the ordinary
flickr.com/photos/atwj/3425610157/
21.
improve the ordinary
flickr.com/photos/pperdue/3573858061/
22.
flickr.com/photos/pperdue/3573858061/
23.
flickr.com/photos/pperdue/3573858061/
24.
flickr.com/photos/poblibrary/2674563551/
your process is showing
25.
customers first flickr.com/photos/piet_musterd/1858568495/
26.
#3
pesquisaconsumo.blogspot.com/2010_04_01_archive.html it’s a destina tion
27.
it’s a destina
tion
28.
interac
tion is key
29.
flickr.com/photos/pitel/507791613/
30.
31.
your stuff
32.
your staff
33.
t e n
t l is ta r m p s j u it’s a destina tion
34.
what’s next?
flickr.com/photos/b-tal/116220689/
35.
Thank You! davidleeking.com
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