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DAVID FIORITO
THE CULTURAL DIMENSIONS OF
 INFORMATION ARCHITECTURE

REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
        THE CULTURAL DIMENSIONS OF IA




Culture? You mean stuff like
ballet, classical music, and
NPR?




      REFRAMING INFORMATION ARCHITECTURE
       A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
        THE CULTURAL DIMENSIONS OF IA




Culture? You mean stuff like
ballet, classical music, and
NPR?
No. Though all of those come
from our culture, shape it, and
find a home in many sub-
cultures.
Let me explain …


       REFRAMING INFORMATION ARCHITECTURE
       A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
        THE CULTURAL DIMENSIONS OF IA




Simply put, culture is learned
and shared ways of living.




       REFRAMING INFORMATION ARCHITECTURE
       A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
        THE CULTURAL DIMENSIONS OF IA




Simply put, culture is learned
and shared ways of living.


Sounds simple …


… but it is not



       REFRAMING INFORMATION ARCHITECTURE
       A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




          CULTURE




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
  THE CULTURAL DIMENSIONS OF IA




           CULTURE
                             RELIGION
LANGUAGE
        SOCIAL NORMS
                                    KINSHIP
       POWER



 REFRAMING INFORMATION ARCHITECTURE
 A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




 CULTURE




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
   THE CULTURAL DIMENSIONS OF IA




   CULTURE
RELATIONSHIPS
  MEANING

  REFRAMING INFORMATION ARCHITECTURE
  A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
         THE CULTURAL DIMENSIONS OF IA




ONTOLOGY
IA discovers, defines
and articulates the
rules and patterns
that govern the
meaning of what we
intend to
communicate




        REFRAMING INFORMATION ARCHITECTURE
        A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
         THE CULTURAL DIMENSIONS OF IA




TAXONOMY
developing systems
and structures for
what everything’s
called, where
everything’s sorted
and for the
relationships
between labels and
categories


        REFRAMING INFORMATION ARCHITECTURE
        A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
         THE CULTURAL DIMENSIONS OF IA




CHOREOGRAPHY
the structure it
creates fosters specific
types of movement
and interaction -
anticipating the way
users and information
want to flow and
making affordances
for change over time


        REFRAMING INFORMATION ARCHITECTURE
        A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
       THE CULTURAL DIMENSIONS OF IA


LINGUISTIC ANTHROPOLOGY




     REFRAMING INFORMATION ARCHITECTURE
      A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
                     THE CULTURAL DIMENSIONS OF IA



LINGUISTIC ANTHROPOLOGY
... is the comparative study of the ways in
which language shapes social life.

It explores the many ways in which practices
of language use shape patterns of
communication, formulate categories of social
identity and group membership, organize
large-scale cultural beliefs and ideologies, and,
in conjunction with other semiotic practices,
equip people with common cultural
representations of their natural and social
worlds.
From the Society For Linguistic Anthropology – http://linguisticanthropology.org/about/



                   REFRAMING INFORMATION ARCHITECTURE
                    A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
         THE CULTURAL DIMENSIONS OF IA



The task of ethnography is to decode
cultural symbols and identify the
underlying coding rules. This can be
accomplished by discovering the
relationships among cultural
symbols.




42
        REFRAMING INFORMATION ARCHITECTURE
        A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
      THE CULTURAL DIMENSIONS OF IA



  SYMBOLS = LANGUAGE

MEANING = RELATIONSHIPS

    we must
   understand
  the language
   of the user
    REFRAMING INFORMATION ARCHITECTURE
     A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
            THE CULTURAL DIMENSIONS OF IA


Instead of collecting “data” about people, the
ethnographer seeks to learn from people, to be
taught by them ...

Ethnography starts with a conscious attitude of
almost complete ignorance ...

The essential core of ethnography is this concern
with the meaning of actions and events to the
people we seek to understand. Some of these
meanings are directly expressed in language; many
are taken for granted and communicated only
indirectly through word and action. But in every
society people make constant use of these complex
meaning systems to organize their behavior, to
understand themselves and others, and to make
sense out of the world in which they live.

The Ethnographic Interview p.4-5

          REFRAMING INFORMATION ARCHITECTURE
           A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
            THE CULTURAL DIMENSIONS OF IA


Instead of collecting “data” about people, the
ethnographer seeks to learn from people, to be
taught by them ...

Ethnography starts with a conscious attitude of
almost complete ignorance ...

The essential core of ethnography is this concern
with the meaning of actions and events to the
people we seek to understand. Some of these
meanings are directly expressed in language; many
are taken for granted and communicated only
indirectly through word and action. But in every
society people make constant use of these complex
meaning systems to organize their behavior, to
understand themselves and others, and to make
sense out of the world in which they live.

The Ethnographic Interview p.4-5

          REFRAMING INFORMATION ARCHITECTURE
           A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
            THE CULTURAL DIMENSIONS OF IA


Instead of collecting “data” about people, the
ethnographer seeks to learn from people, to be
taught by them ...

Ethnography starts with a conscious attitude of
almost complete ignorance ...

The essential core of ethnography is this concern
with the meaning of actions and events to the
people we seek to understand. Some of these
meanings are directly expressed in language; many
are taken for granted and communicated only
indirectly through word and action. But in every
society people make constant use of these complex
meaning systems to organize their behavior, to
understand themselves and others, and to make
sense out of the world in which they live.

The Ethnographic Interview p.4-5

          REFRAMING INFORMATION ARCHITECTURE
           A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
            THE CULTURAL DIMENSIONS OF IA


Instead of collecting “data” about people, the
ethnographer seeks to learn from people, to be
taught by them ...

Ethnography starts with a conscious attitude of
almost complete ignorance ...

The essential core of ethnography is this concern
with the meaning of actions and events to the
people we seek to understand. Some of these
meanings are directly expressed in language; many
are taken for granted and communicated only
indirectly through word and action. But in every
society people make constant use of these complex
meaning systems to organize their behavior, to
understand themselves and others, and to make
sense out of the world in which they live.

The Ethnographic Interview p.4-5

          REFRAMING INFORMATION ARCHITECTURE
           A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
DAVID FIORITO
 THE CULTURAL DIMENSIONS OF IA




REFRAMING INFORMATION ARCHITECTURE
A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

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David fiorito reframe-ia-ignite-deck

  • 1. DAVID FIORITO THE CULTURAL DIMENSIONS OF INFORMATION ARCHITECTURE REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 2. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Culture? You mean stuff like ballet, classical music, and NPR? REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 3. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Culture? You mean stuff like ballet, classical music, and NPR? No. Though all of those come from our culture, shape it, and find a home in many sub- cultures. Let me explain … REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 4. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Simply put, culture is learned and shared ways of living. REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 5. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Simply put, culture is learned and shared ways of living. Sounds simple … … but it is not REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 6. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA CULTURE REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 7. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA CULTURE RELIGION LANGUAGE SOCIAL NORMS KINSHIP POWER REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 8. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA CULTURE REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 9. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA CULTURE RELATIONSHIPS MEANING REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 10. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 11. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 12. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 13. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA ONTOLOGY IA discovers, defines and articulates the rules and patterns that govern the meaning of what we intend to communicate REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 14. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 15. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA TAXONOMY developing systems and structures for what everything’s called, where everything’s sorted and for the relationships between labels and categories REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 16. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 17. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA CHOREOGRAPHY the structure it creates fosters specific types of movement and interaction - anticipating the way users and information want to flow and making affordances for change over time REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 18. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 19. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 20. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 21. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA LINGUISTIC ANTHROPOLOGY REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 22. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 23. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA LINGUISTIC ANTHROPOLOGY ... is the comparative study of the ways in which language shapes social life. It explores the many ways in which practices of language use shape patterns of communication, formulate categories of social identity and group membership, organize large-scale cultural beliefs and ideologies, and, in conjunction with other semiotic practices, equip people with common cultural representations of their natural and social worlds. From the Society For Linguistic Anthropology – http://linguisticanthropology.org/about/ REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 24. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA The task of ethnography is to decode cultural symbols and identify the underlying coding rules. This can be accomplished by discovering the relationships among cultural symbols. 42 REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 25. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA SYMBOLS = LANGUAGE MEANING = RELATIONSHIPS we must understand the language of the user REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 26. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 27. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Instead of collecting “data” about people, the ethnographer seeks to learn from people, to be taught by them ... Ethnography starts with a conscious attitude of almost complete ignorance ... The essential core of ethnography is this concern with the meaning of actions and events to the people we seek to understand. Some of these meanings are directly expressed in language; many are taken for granted and communicated only indirectly through word and action. But in every society people make constant use of these complex meaning systems to organize their behavior, to understand themselves and others, and to make sense out of the world in which they live. The Ethnographic Interview p.4-5 REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 28. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Instead of collecting “data” about people, the ethnographer seeks to learn from people, to be taught by them ... Ethnography starts with a conscious attitude of almost complete ignorance ... The essential core of ethnography is this concern with the meaning of actions and events to the people we seek to understand. Some of these meanings are directly expressed in language; many are taken for granted and communicated only indirectly through word and action. But in every society people make constant use of these complex meaning systems to organize their behavior, to understand themselves and others, and to make sense out of the world in which they live. The Ethnographic Interview p.4-5 REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 29. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Instead of collecting “data” about people, the ethnographer seeks to learn from people, to be taught by them ... Ethnography starts with a conscious attitude of almost complete ignorance ... The essential core of ethnography is this concern with the meaning of actions and events to the people we seek to understand. Some of these meanings are directly expressed in language; many are taken for granted and communicated only indirectly through word and action. But in every society people make constant use of these complex meaning systems to organize their behavior, to understand themselves and others, and to make sense out of the world in which they live. The Ethnographic Interview p.4-5 REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 30. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA Instead of collecting “data” about people, the ethnographer seeks to learn from people, to be taught by them ... Ethnography starts with a conscious attitude of almost complete ignorance ... The essential core of ethnography is this concern with the meaning of actions and events to the people we seek to understand. Some of these meanings are directly expressed in language; many are taken for granted and communicated only indirectly through word and action. But in every society people make constant use of these complex meaning systems to organize their behavior, to understand themselves and others, and to make sense out of the world in which they live. The Ethnographic Interview p.4-5 REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 31. DAVID FIORITO THE CULTURAL DIMENSIONS OF IA REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE