1. Innovating the Self-Service Model by Adopting and Implementing Best Field Practices David Drain Executive Director Digital Signage Association Self-Service & Kiosk Association January 27, 2009

2. Media (Online, Email, Print) Strategic Partners WINCOR WORLD Associations Events

3. Promoting the successful deployment of self-service around the world PARTIAL LIST OF VENDOR MEMBERS

4. Promoting the successful deployment of self-service around the world PARTIAL LIST OF DEPLOYER MEMBERS

6. “ I never perfected an invention that I did not think about in terms of the service it might give others…I find out what the world needs, then I proceed to invent.” - Thomas Edison

9. Advice from Redbox

12. Graphical User Interface

13. Graphical User Interface

14. Graphical User Interface

18. Questions?

19. Thank you! David Drain Executive Director Self-Service & Kiosk Association [email_address] www.selfservice.org