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September 17, 2012            Baird Equity Research
                              Business Services




Facility Services
Uniform Survey Shows Deterioration; Downgrading GKSR to Neutral


Notably weaker survey results leave us cautious of uniform rental stocks in F2013,                   Prices as of 09/14/12          Rating     Target
                                                                                                     Ticker Price      Mkt Cap     Current    Current
particularly when balanced against premium valuations (above five-year averages), high                                     (mil)      Prior      Prior
expectations (estimates at the high end of guidance ranges), and less opportunity for                CTAS $41.72         $5,278      N/A        $41

subsequent positive earnings revisions (slowing employment growth, increasing price                                                      .

competition). While we still see modest opportunity at GKSR for longer-term investors, we            GKSR $33.71          $637       N/A        $37
are downgrading to Neutral, citing fewer catalysts, a more balanced risk/reward, and strong                                         .O/A        $36
YTD alpha performance.                                                                               UNF    $68.30      $1,339       N/A        $73
                                                                                                                                         .

                                                                                                     Sources: Bloomberg and Baird Data
s   Survey suggests noticeable deterioration. Survey results turned decidedly negative in
    September, paralleling recent BLS data trends and other macroeconomic softness.
s   Add/Stop Index turns negative - first time since September 2009. Our Baird Add/Stop
    survey diffusion index – a measure of uniform-wearer expansion/contraction at existing
    accounts – turned negative in 3Q12, its first negative print since September 2009.
    Importantly, we note that the last time our Index turned positive-to-negative (neutral=50.0)
    was March 2008, portending cautious sector positioning.
s   New customer (no-programmer) index declines, now flat. New customer ("no
    programmer") interest held essentially flat at 48.6 (a slight decline), but well below 55.1 in
    June and several quarters above 60 throughout 2011-1H12. No-programmer interest has
    been an important component of the current cycle's recovery, with public uniform
    companies citing no programmers driving ~50% of new business wins. Slowing new
    business momentum likely reflects more difficult comparisons and economic slowdown.
s   Pricing deteriorates. Pricing deteriorated in 3Q12 with our diffusion index well below a
    neutral rating at 37.5, its lowest reading since December 2009 and its fifth consecutive
    reading below 50 (following slight gains in 2011). Slowing fundamentals could reinvigorate
    competitive pricing, in our view, with participants also citing risk from rising fuel costs.
s   Growth expectations move lower but generally consistent with our outlook.
    Forecasted 12-month growth rates have declined to +4.8% (from +5.4% in June),
    generally consistent with historical mid-late cycle growth. Our estimates contemplate
    3.9%, 6.2%, and 4.2% FTM organic growth rates at CTAS, UNF and GKSR, respectively,
                                                                 ,
    paralleling industry expectations.
s   Downgrading GKSR to Neutral; Neutral-rated across sector. Citing slowing industry
    fundamentals, high expectations, strong YTD performance, and a fair multiple, we are
    downgrading GKSR to Neutral, leaving us Neutral-rated across our uniform coverage.
    Separately, we are incrementally cautious on CTAS, citing somewhat elevated
    expectations and paper price risk though believe guidance is likely maintained on the
    company's earnings report, this week. Finally, UNF may offer the next opportunity should
    expectations reset lower post-initial F2013 guidance (October) given potential balance
    sheet catalysts.




                                                                                                     [   Please refer to Appendix
                                                                                                         - Important Disclosures
                                                                                                         and Analyst Certification                ]
Andrew J. Wittmann, CFA           Justin P Hauke
                                          .
awittmann@rwbaird.com             jhauke@rwbaird.com
414.298.1898                      314.445.6519
September 17, 2012 | Facility Services



                        Prices as of 09/14/12                     Market Cap (mil)                Rating               Target         F2012             F2013               F2014
                        COMPANY                                                                  Current              Current        Current           Current             Current
                        TICKER - PRICE                                                              Prior                Prior         Prior             Prior               Prior
                        Cintas Corporation                                    $5,278                   N/A               41           2.27                2.57                2.78
                        CTAS - $41.72                                                                                                                     2.59
                        G&K Services, Inc.                                       $637                  N/A               37           2.07                2.39                2.73
                        GKSR - $33.71                                                                  O/A               36                               2.38                2.71
                        UniFirst Corporation                                  $1,339                   N/A               73           4.48                4.92                          -
                        UNF - $68.30                                                                                                                                                -




Details

Industry Perspective and Outlook
                          s    Survey results suggest noticeable deterioration. Survey results turned decidedly negative in
                               September, paralleling recent BLS data trends and other macroeconomic softness.
                                - While our sense is that trends remain more supportive than a high-level review of our survey results
                                  would otherwise suggest, we are cautious of uniform rental stocks, particularly when balanced
                                  against fair valuations (above five-year averages), high expectations (estimates at the high-end or
                                  above company guidance ranges), and less opportunity for subsequent positive earnings revisions
                                  (slowing employment growth, increasing price compression, and fewer opportunities for fixed cost
                                  leverage, with revenue at or above prior peaks).

                          s    Valuation levels fair levels relative to history; estimates at high-end of guidance. With uniform
                               stocks riding recent market gains, valuation -- previously in line with five-year historical levels -- has
                               now moved to a modest premium relative to historical levels, despite slowing fundamentals. Balanced
                               with Street estimate expectations at the high end (or above) company guidance ranges, we're a bit
                               cautious of additional opportunities for alpha, at least near term. The sector is now trading at a
                               forward 12-month EV/EBITDA multiple of 7.6x (6.8x average) and 14.9x earnings (14.8x average) --
                               see chart.

                              Uniform Industry Valuation

                                                                                                                                      EV/EBITDA, ftm                P/E, ftm
                              Company                        Ticker         Price       Price Target         Rating    MktCap ($M)     FTM      AVG              FTM        AVG
                              Cintas                         CTAS           $41.72           $41               N          $5,384       8.3x     7.5x             16.3x      15.7x
                              G&K Services                   GKSR           $33.71           $37               N           $638        8.0x     7.2x             14.1x      15.7x
                              UniFirst                        UNF           $68.30           $73               N          $1,342       6.4x     5.7x             14.4x      12.9x
                                                                                                                        Average:       7.6x     6.8x             14.9x      14.8x

                                                                                                                                                                  FY1      Avg.
                                                                                                                                               S&P 500:          14.2x     16.4x
                              As of 09/14/2012; AVG = 5-year average
                              Source: FactSet Research Systems and Baird estimates




                          s    Earnings expectations are relatively high. We note that consensus estimates across our coverage
                               list are at the high end of company guidance ranges (see chart below). Furthermore, we note that
                               "whisper" expectations are likely a bit higher, highlighting the sector's recent track record of beating
                               consensus earnings expectations (see charts below). High expectations warrant some caution, in our
                               view.




Robert W. Baird & Co.                                                                                                                                                         2
September 17, 2012 | Facility Services




                            Uniform Rental Guidance and Estimates

                                                                        CTAS                     GKSR                       UNF
                                                                        F2013                   F2013                      F2012
                                                   Guidance       $4.25-4.35 billion        $890-910 million        $1.252-1.257 billion
                               Revenue
                                                  Consensus          $4.29 billion           $906.3 million             $1.26 billion

                                                   Guidance              $2.47-2.55            $2.20-2.40                   $4.39-4.49
                                    EPS
                                                  Consensus                $2.52                 $2.36                        $4.45

                            Source: Company reports; FactSet Research


                           Cintas Corp. Quarterly EPS vs. Consensus
                            $0.70

                                             Consensus
                            $0.60
                                             Actual                         Average EPS beat = +6.5%

                            $0.50



                            $0.40



                            $0.30



                            $0.20



                            $0.10



                            $0.00
                                     F1Q10     F2Q10     F3Q10   F4Q10     F1Q11   F2Q11   F3Q11   F4Q11    F1Q12   F2Q12     F3Q12   F4Q12

                           Source: Company reports



                           G&K Services Quarterly EPS vs. Consensus (since initiation of company "Game Plan")
                            $0.70

                                             Consensus
                            $0.60                                           Average EPS beat = +11%
                                             Actual


                            $0.50



                            $0.40



                            $0.30



                            $0.20



                            $0.10



                            $0.00
                                     F1Q10     F2Q10     F3Q10   F4Q10     F1Q11   F2Q11   F3Q11   F4Q11    F1Q12   F2Q12     F3Q12   F4Q12

                           Source: Company reports




Robert W. Baird & Co.                                                                                                                         3
September 17, 2012 | Facility Services




                             UniFirst Quarterly EPS vs. Consensus
                              $1.40

                                                 Consensus                                        Average EPS beat = +20%
                              $1.20
                                                 Actual


                              $1.00



                              $0.80



                              $0.60



                              $0.40



                              $0.20



                              $0.00
                                         F1Q09   F2Q09    F3Q09     F4Q09     F1Q10     F2Q10     F3Q10      F4Q10   F1Q11   F2Q11   F3Q11   F4Q11   F1Q12   F2Q12   F3Q12

                             Source: Company reports


                         s   Recent fuel cost increases suggest incremental caution. While natural gas prices remain low,
                             keeping facility (electricity) costs contained, the recent rise in fuel (gasoline/diesel) costs creates an
                             incremental headwind relative to previous guidance expectations (and potentially exacerbated
                             following last week's Federal Reserve actions). Gasoline/diesel costs have now increased ~12%
                             since the end of June and are up ~6% on a YOY basis. (We note energy typically represents 3-5% of
                             revenue.) While fuel prices remain volatile (last quarter, fuel prices were a net YOY benefit), we're
                             cautious of subsequent margin gains for the sector (which are now, increasingly, led by gross margin
                             improvement), particularly amidst renewed price compression -- an area of concern anecdotally
                             highlighted in our survey response pool.
                             - Separately, we highlight recent paper price declines as an area of incremental caution for CTAS
                               (we estimate a ~$0.02/share headwind to current guidance at current price levels, reflected in our
                               reduced estimates -- see below).

                             U.S. Retail Fuel Prices
                              440
                                                          U.S. Retail Gasoline Prices (cents/gallon)

                              420                         U.S. Retail Diesel Fuel Prices (cents/gallon)


                              400


                              380


                              360


                              340


                              320


                              300
                                Jan-12           Feb-12            Mar-12             Apr-12              May-12         Jun-12         Jul-12         Aug-12         Sep-12

                             Source: Energy Information Administration


                         s   Recent stock performance has been pretty good, potentially limiting further upside. The
                             uniform stocks have been very strong alpha generators since 2011. Previously this strength was
                             based on cyclical momentum as employment recovered and the uniform rental companies posted
                             meaningful operating leverage. We believe this strength was also supported by previously low
                             expectations. Return of capital initiatives have also been an important component of total returns
                             (particularly at GKSR and, to a lesser extent, CTAS). Today, with estimates more reasonably set,


Robert W. Baird & Co.                                                                                                                                                        4
September 17, 2012 | Facility Services




                              valuation at a premium, and fundamentals deteriorating, we see less opportunity for additional gains.
                              - In addition, we believe investor appetite may move away from the uniform rental companies,
                                 at least near term, as QE-induced equity inflows are more likely to chase higher-beta
                                 sectors, at least initially. The chart below shows the stocks' recent performance.




                             Uniform Stock Performance

                                                            One-Month Percentage Price Change                                                         YTD Percentage Price Change


                               G & K S ervices                                                                         G & K S ervices



                                       U niFirs t                                                                      U niform Index



                                      S & P 500                                                                                 C intas



                                        C intas                                                                               U niFirst



                               U niform Index                                                                                S & P 500


                                                  0.0%   1.0%     2.0%      3.0%    4.0%     5.0%       6.0%    7.0%                  0.0%     5.0%    10.0%   15.0%   20.0%   25.0%   30.0%   35.0%    40.0%   45.0%



                                                           Three-Month Percentage Price Change                                               Trailing 12 Months Percentage Price Change


                                      U niFirst                                                                        G & K S ervic es



                              G & K S erv ices                                                                         U niform Index



                                       C intas                                                                                U niFirst



                              U niform Index                                                                                   C intas



                                   S & P 500                                                                                S & P 500


                                              0.0%         5.0%          10.0%      15.0%       20.0%          25.0%                  0.0%            10.0%       20.0%          30.0%          40.0%           50.0%

                             Note: Dividend reinvested compound returns
                             Source: FactSet Research Systems




                         s    Stock performance at the uniform rental companies has historically paralleled our survey
                              results, suggesting caution. Correlation between our Add/Stop Diffusion Index (which is computed
                              from directional commentary from our survey respondents) and uniform stock performance has
                              historically been quite high, particularly at CTAS/GKSR (see charts below), suggesting caution given
                              the sector's recent decoupling.
                             Uniform Stock Index vs. Add/Stop Diffusion Index (Baird survey data)
                              100                                                                                                                                                                                       220

                                90
                                                                                                                                                                                                                        200
                                80

                                70
                                                                                                                                                                                                                        180
                                60

                                50                                                                                                                                                                                      160

                                40
                                                                         Baird Add/Stop Diffusion Index (left)                                                                                                          140
                                30
                                                                         Uniform Index Stock Performance (1Q03 = 100), right
                                20
                                                                                                                                                                                                                        120
                                10

                                  0                                                                                                                                                                                     100
                                       2Q03 4Q03 2Q04 4Q04 2Q05 4Q05 2Q06 4Q06 2Q07 4Q07 2Q08 4Q08 2Q09 4Q09 2Q10 4Q10 2Q11 4Q11 2Q12

                             Note: Uniform index is a capitalization-weighted index of uniform stock performance
                             Source: Baird Research; FactSet


Robert W. Baird & Co.                                                                                                                                                                                                    5
September 17, 2012 | Facility Services




                             Cintas Stock Performance vs. Add/Stop Diffusion Index (Baird survey data)
                             100                                                                                                    160

                              90                                                                                                    150

                              80
                                                                                                                                    140

                              70
                                                                                                                                    130
                              60
                                                                                                                                    120
                              50
                                                                                                                                    110
                              40
                                                       Baird Add/Stop Diffusion Index (left)                                        100
                              30
                                                       CTAS Stock Performance (1Q03 = 100), right                                   90
                              20

                              10                                                                                                    80


                               0                                                                                                    70
                                   2Q03 4Q03 2Q04 4Q04 2Q05 4Q05 2Q06 4Q06 2Q07 4Q07 2Q08 4Q08 2Q09 4Q09 2Q10 4Q10 2Q11 4Q11 2Q12

                             Source: Baird Research; FactSet


                         s   Downgrading GKSR to Neutral. Citing the above industry factors, fewer operating catalysts, high
                             expectations (consensus estimates now assume achievement of management's 10% EBIT margin
                             goal), significant YTD outperformance (~20% alpha versus the S&P 500 which it's $6/share special
                             dividend is included) and a more balanced risk/reward (premium valuation), we are downgrading
                             GKSR from Outperform to Neutral.
                             - That said, a very strong F4Q12 earnings report last month continues to lend credibility to the
                               company's multi-year turnaround efforts and we believe GKSR still offers the best risk-adjusted
                               opportunity for investors among the public uniform companies. Net, while the stock may offer fewer
                               immediate catalysts, we believe GKSR may offer longer-term opportunity and modest upside from
                               current levels.




Robert W. Baird & Co.                                                                                                                6
September 17, 2012 | Facility Services




Baird Uniform Industry Survey: 3Q12
                         SURVEY BACKGROUND. The Baird uniform industry survey, conducted quarterly since June 2003, is
                         meant to gauge the sentiment of industry participants and the key industry drivers affecting the uniform
                         market. The participants are senior executives from private uniform rental companies located throughout
                         the United States and Canada. The collection of companies is intended to mimic the national coverage
                         and size of the public uniform rental companies and offers anecdotal insight into emerging industry
                         trends.

                         We survey ~100 independent uniform rental and linen companies. Our 3Q12 survey generated
                         responses from 36 companies, representing an annual revenue pool and geographic distribution roughly
                         equal to that of the national uniform rental companies.

                         s   Add/Stop Index turns negative - first time since September 2009. Our Baird Add/Stop survey
                             diffusion index – a measure of uniform-wearer expansion/contraction at existing accounts – turned
                             negative in 3Q12, its first negative print since September 2009. Importantly, we note that the last time
                             our Index turned positive-to-negative (neutral=50.0) was March 2008, portending cautious sector
                             positioning.
                             - Recall     that a diffusion index is calculated by adding the percentage of respondents reporting
                                   improvement in add/stops to one-half of the percentage of respondents reporting no change. Thus,
                                   a reading above 50 indicates sequential add/stop improvement, while a reading below 50 indicates
                                   sequential deterioration.
                             - Our diffusion index has historically exhibited strong correlation (~0.9) with BLS employment
                                   data within uniform-wearing industries (which we refer to as our Add/Stop Employment Index).

                             Baird Add/Stop Diffusion Index: During the past 90 days add/stop rates at existing accounts have been
                                               100                                                                                      250

                                               90                                                                                       200
                                                                                              Add/Stop Employment Index (000s), right
                               Improving




                                               80                                                                                       150
                                                                                              Add/Stop Diffusion Index (Survey data)
                                               70                                                                                       100

                                               60                                                                                       50
                               <-----|----->




                                               50                                                                                       0

                                               40                                                                                       -50
                                                           Correlation = 0.90
                               Deteriorating




                                               30                                                                                       -100

                                               20                                                                                       -150

                                               10                                                                                       -200

                                                 0                                                                                      -250
                                                     Jun03
                                                     Sep03
                                                     Dec03
                                                     Mar04
                                                     Jun04
                                                     Sep04
                                                     Dec04
                                                     Mar05
                                                     Jun05
                                                     Sep05
                                                     Dec05
                                                     Mar06
                                                     Jun06
                                                     Sep06
                                                     Dec06
                                                     Mar07
                                                     Jun07
                                                     Sep07
                                                     Dec07
                                                     Mar08
                                                     Jun08
                                                     Sep08
                                                     Dec08
                                                     Mar09
                                                     Jun09
                                                     Sep09
                                                     Dec09
                                                     Mar10
                                                     Jun10
                                                     Sep10
                                                     Dec10
                                                     Mar11
                                                     Jun11
                                                     Sep11
                                                     Dec11
                                                     Mar12
                                                     Jun12
                                                     Sep12




                             Source: Bureau of Labor Statistics and Baird Research



                         s   Revenue continues to fall modestly below expectations, reflecting (in our view) relatively high
                             expectations. 19% of respondents cited results below expectations in September, similar to 21% last
                             quarter. That said, nearly half of respondents met internal expectations. We note that this is a distinct
                             change from previous response rates last year, in which results exceeded internal expectations. We
                             believe this is consistent with our expectation that consensus estimates for the public uniform
                             companies likely similarly have more limited upside. See chart below.


Robert W. Baird & Co.                                                                                                                          7
September 17, 2012 | Facility Services




                             Survey Revenue Trends: September 2012 vs. June 2012
                                                                     100%

                                                                         90%
                                                                                              8%                                                                                                                                                                                                      4%
                                                                                                                                                                                                                                                       31%
                                                                         80%                                                        26%

                                                                         70%
                                                                                                                                                                                                                                                                                                                      W ell above expectations
                                                                         60%
                                                                                                                                                                                                                                                                                                                      Slightly above expectations
                                                                         50%                                                                                                                                                                                                                                          Near expectations
                                                                                                                                      46%                                                                                                              47%                                                            Slightly below expectations
                                                                         40%
                                                                                                                                                                                                                                                                                                                      W ell below expectations
                                                                         30%

                                                                         20%
                                                                                             3%                                                                                                                                                                                                               0%
                                                                         10%                                                          21%                                                                                                              19%

                                                                         0%
                                                                                                                           June '12 Survey                                                                                                   Sep '12 Survey

                             Source: Baird Research



                         s   Pricing deteriorates further. Pricing deteriorated in 3Q12 with our diffusion index well below a
                             neutral rating at 37.5, its lowest reading since December 2009 and its fifth consecutive reading below
                             50 (following industry pricing gains in 2011). Slowing fundamentals could reinvigorate competitive
                             pricing, in our view, with participants also citing risk from rising fuel costs.
                             - We note that pricing has historically been a source of modest pressure within the industry
                                                           though has been additive to growth rates over the past ~12 months. Prior pricing initiatives
                                                           followed the rise in commodity prices (particularly cotton) but appears to have lost momentum in
                                                           recent quarters.

                             Baird Price Index: "During the past 90 days the base price quoted for new accounts has
                                                                    90


                                                                    80
                              Deteriorated <-----|-----> Improved




                                                                    70
                                                                                                                  Long-term secular compression                                                                                     Economic compression                                                              Recovery                                     Today??
                                                                    60


                                                                    50


                                                                    40


                                                                    30


                                                                    20


                                                                    10
                                                                                  Sep03
                                                                                          Dec03



                                                                                                                   Sep04
                                                                                                                            Dec04



                                                                                                                                                    Sep05
                                                                                                                                                            Dec05



                                                                                                                                                                                    Sep06
                                                                                                                                                                                            Dec06



                                                                                                                                                                                                                    Sep07
                                                                                                                                                                                                                            Dec07



                                                                                                                                                                                                                                                      Sep08
                                                                                                                                                                                                                                                              Dec08



                                                                                                                                                                                                                                                                                      Sep09
                                                                                                                                                                                                                                                                                              Dec09



                                                                                                                                                                                                                                                                                                                       Sep10
                                                                                                                                                                                                                                                                                                                               Dec10



                                                                                                                                                                                                                                                                                                                                                       Sep11
                                                                                                                                                                                                                                                                                                                                                               Dec11



                                                                                                                                                                                                                                                                                                                                                                                       Sep12
                                                                          Jun03



                                                                                                  Mar04
                                                                                                          Jun04



                                                                                                                                    Mar05
                                                                                                                                            Jun05



                                                                                                                                                                    Mar06
                                                                                                                                                                            Jun06



                                                                                                                                                                                                    Mar07
                                                                                                                                                                                                            Jun07



                                                                                                                                                                                                                                     Mar08
                                                                                                                                                                                                                                              Jun08



                                                                                                                                                                                                                                                                      Mar09
                                                                                                                                                                                                                                                                              Jun09



                                                                                                                                                                                                                                                                                                      Mar10
                                                                                                                                                                                                                                                                                                              Jun10



                                                                                                                                                                                                                                                                                                                                       Mar11
                                                                                                                                                                                                                                                                                                                                               Jun11



                                                                                                                                                                                                                                                                                                                                                                       Mar12
                                                                                                                                                                                                                                                                                                                                                                               Jun12




                             Source: Baird Research



                         s   New customer (no-programmer) index declines, now flat. New customer ("no programmer")
                             interest remains held essentially flat at 48.6 (a slightly decline), but well below 55.1 in June and
                             several quarters above 60 throughout 2011-1H12. No-programmer interest has been an important
                             component of the current cycle's recovery, with public uniform companies citing no programmers
                             driving as much as 50% of new business wins. Slowing new business momentum likely reflects more
                             difficult comparisons and economic slowdown.



Robert W. Baird & Co.                                                                                                                                                                                                                                                                                                                                                                   8
September 17, 2012 | Facility Services




                             Baird No-Programmer Diffusion Index (Survey Data)

                                              80



                                              70




                              Improving
                                              60



                              <-----|----->   50



                                              40
                              Deteriorating




                                              30



                                              20
                                                   Jun03
                                                           Sep03
                                                                   Dec03
                                                                           Mar04
                                                                                   Jun04
                                                                                           Sep04
                                                                                                   Dec04
                                                                                                           Mar05
                                                                                                                   Jun05
                                                                                                                           Sep05
                                                                                                                                   Dec05
                                                                                                                                           Mar06
                                                                                                                                                   Jun06
                                                                                                                                                           Sep06
                                                                                                                                                                    Dec06
                                                                                                                                                                            Mar07
                                                                                                                                                                                    Jun07
                                                                                                                                                                                             Sep07
                                                                                                                                                                                                     Dec07
                                                                                                                                                                                                             Mar08
                                                                                                                                                                                                                     Jun08
                                                                                                                                                                                                                             Sep08
                                                                                                                                                                                                                                     Dec08
                                                                                                                                                                                                                                             Mar09
                                                                                                                                                                                                                                                     Jun09
                                                                                                                                                                                                                                                             Sep09
                                                                                                                                                                                                                                                                     Dec09
                                                                                                                                                                                                                                                                             Mar10
                                                                                                                                                                                                                                                                                     Jun10
                                                                                                                                                                                                                                                                                             Sep10
                                                                                                                                                                                                                                                                                                     Dec10
                                                                                                                                                                                                                                                                                                             Mar11
                                                                                                                                                                                                                                                                                                                     Jun11
                                                                                                                                                                                                                                                                                                                             Sep11
                                                                                                                                                                                                                                                                                                                                     Dec11
                                                                                                                                                                                                                                                                                                                                             Mar12
                                                                                                                                                                                                                                                                                                                                                     Jun12
                                                                                                                                                                                                                                                                                                                                                             Sep12
                             Source: Baird Research



                         s   Growth expectations move lower but generally consistent with our outlook. Forecasted
                             12-month growth rates have declined to +4.8% (from +5.4% in June), generally consistent with
                             historical mid-late cycle growth. Our revised estimates contemplate 3.9%, 6.2%, and 4.2% FTM
                             organic growth rates at CTAS, UNF and GKSR, respectively, paralleling industry expectations.
                                                               ,

                              At what rate do you expect your revenue to grow excluding acquisitions in the next 12 months?"
                                 7.0%

                                                                                                    5.8% 5.9%
                                 6.0% 5.7%                                  5.7%                                                                                                                                                                                                                                             5.6%
                                                                   5.4%                    5.3%                                                                                                                                                                                          5.4%                                           5.4%
                                                                                                                                           5.0%5.0%                                                                                                                                                             5.1%
                                                                                                                            4.7%                                                                                                                                                                                                                     4.8%
                                 5.0%                                                                                                                                                                                                                                        4.6%                    4.5%
                                                                                                                                                                                                                                                                 4.3%
                                                                                                                                                                   3.8%
                                 4.0%
                                                                                                                                                                                                                                                     3.3%
                                                                                                                                                                                                                                         2.9%
                                 3.0%                                                                                                                                                                            2.7%
                                                                                                                                                                                                                             2.3%

                                 2.0%                                                                                                                                       1.5%

                                 1.0%
                                                                                                                                                                                            0.3%
                                                                                                                                                                                                     0.0%
                                 0.0%



                             Note: Growth rates reflect average responses of survey participants
                             Source: Baird Research




                         s   Most respondents are expecting growth rates of roughly +3% to +5% in 2012 (unchanged).
                             Mean growth rates continue to be skewed by several outliers of 9%+ organic growth, mostly reflecting
                             company-specific or localized-gains.




Robert W. Baird & Co.                                                                                                                                                                                                                                                                                                                                         9
September 17, 2012 | Facility Services




                           Organic Rental Growth Expectations (FTM)

                                                                                                                                                                         40%
                                                                                                                          36%
                                                                                                                                                                         35%




                                                                                                                                                                               Percentage of Respondents
                                                                                                                                                                         30%

                                                                                                                                                                         25%
                                                                                                                                      19%
                                                                                                                                                                         20%
                                                                                                              17%
                                                                                                                                                             14%
                                                                                                                                                                         15%
                                                                                                 11%
                                                                                                                                                                         10%

                                                                                                                                                  3%                     5%
                               0%            0%           0%           0%           0%
                                                                                                                                                                         0%
                               Less than -




                                                                                                                                                             more than
                                             -9% to -7%




                                                          -7% to -5%




                                                                       -5% to -3%




                                                                                    -3% to -1%




                                                                                                  -1% to 1%




                                                                                                               1% to 3%




                                                                                                                           3% to 5%




                                                                                                                                       5% to 7%




                                                                                                                                                  7% to 9%




                                                                                                                                                               9%
                                  9%




                                                                          FTM Organic Revenue Growth Expectations

                           Source: Baird Research




Robert W. Baird & Co.                                                                                                                                                          10
September 17, 2012 | Facility Services




Investment Perspective, Valuation and Estimate Changes

                         UNIFIRST (UNF)

                         s   We rate UniFirst (UNF; $73 price target) at Neutral. With shares trading at a modest premium to
                             5-year averages, we believe shares more properly value the company's franchise, recognizing recent
                             execution success and share gains. Moreover, it is our sense that a continuation of recent strong
                             trends of solid execution both on the top line and on margins are increasingly priced into the shares,
                             heightening risk and justifying a Neutral position.
                             - That  said, should expectations be sufficiently tempered post-initial F2013 guidance
                              (expected in conjunction with the company's October earnings report), we believe the stock
                              could find a potential entry point as we continue to note the potential for a major positive catalyst
                              in UNF's overcapitalized balance sheet which has ~$15/share ($300 million) excess capital
                              available for acquisitions or dividend/buyback, by our estimates.

                         s   Valuation. Our estimates are unchanged and our $73 price target assumes a 6.0x EBITDA multiple
                             on our FTM estimates one year from today. The multiple is above the company's five-year historical
                             average of 6.0x recognizing the lower risk profile offered by the debt-free balance sheet today as well
                             as the company's long track record of above-average execution. On a PE basis our price target
                             assumes 14.0x FTM estimates one year from today also a premium to historical (five-year) levels of
                             12.9x, but when adjusted for excess cash, is more likely in line with historical averages. We believe
                             these multiples are justified in a decelerating operating environment.



                                              UniFirst Valuation Chart

                                              F3Q12 Multiples               Forward P/E   Forward EV/EBITDA
                                              Current                           14.4x             6.4x
                                              Historical Range (5-Year)        6x-17x            3x-7x
                                              Historical Average (5-Year)       12.9x             5.7x
                                              $73 Price Target Assumes:         14.0x             6.0x
                                              Source: Baird Research



                         s   Risks. Risks to our price target include a highly competitive market/pricing, employment trends,
                             energy and other commodity price fluctuations and a 10:1 super-voting dual-class insider share
                             structure.

                         G&K SERVICES (GKSR)

                         s   We rate G&K Services (GKSR; $37 price target) at Neutral. With fewer operating catalysts, high
                             expectations (consensus estimates now assume achievement of management's 10% EBIT margin
                             goal by the end of F2014), significant YTD outperformance and a more balanced risk/reward
                             (premium valuation), we are downgrading GKSR from Outperform to Neutral.

                         s   Estimate changes. Despite our downgrade, we took our F2012-F2013 estimates modestly higher (by
                             $0.01/$0.02, respectively), though largely unchanged, reflecting confidence in the company's margin
                             trajectory. We also moved our EBITDA estimates modestly higher, adjusting for the company's recent
                             (and planned) uptick in growth-oriented capital expenditures (higher depreciation expense).



Robert W. Baird & Co.                                                                                                         11
September 17, 2012 | Facility Services




                                    G&K Services Estimate Changes ($M)

                                                            F2012A                 F2013E                     F2014E
                                                                               New        Old             New        Old
                                    Revenue                  $869.9           $906.4    $904.4           $934.6    $931.6
                                      Consensus                                    $906.4                     $962.9
                                      Guidance                                    $890-910

                                    EBIT                      $68.2               $78.6     $78.5        $89.2           $88.9
                                     Margin                   7.8%                8.7%      8.7%         9.5%            9.5%

                                    Adjusted EPS              $2.07               $2.39      $2.38       $2.73           $2.71
                                     Consensus                                        $2.36                      $2.72
                                     Guidance                                       $2.20-2.40

                                    Source: Baird estimates; Thompson FirstCall

                         s   Valuation. Our revised $37 price target (from $36) assumes a relatively constant 7.6x EBITDA
                             multiple (a modest premium to its historical average of 7.2x) and 13.7x earnings (a modest discount
                             to its historical average of 15.7x), both of which we believe are supported by continued good
                             execution and stronger earnings growth (from a lower base) relative to peers. Assuming little change
                             in the direction of the economy, we see the stock as likely to trend modestly higher
                                               G&K Services Valuation Chart

                                               F4Q12 Multiples                    FTM P/E       FTM EV/EBITDA
                                               Current                              13.7x             7.9x
                                               Historical Range (5-Year)           8x-23x            5x-9x
                                               Historical Average (5-Year)          15.7x             7.2x
                                               $37 Price Target Assumes:            13.7x             7.6x
                                               Source: Baird estimates




                         s   Risks. Risks to our price target include a highly competitive industry/pricing, employment trends, and
                             energy and other commodity price fluctuations.


                         CINTAS (CTAS)

                         s   We rate Cintas (CTAS; $41 price target) at Neutral. With valuation now above CTAS' five-year
                             average and fewer immediate catalysts ahead, we remain on the side lines until employment trends
                             reignite sector interest. We'd look to turn more constructive in the low-mid $30s or on lower
                             expectations (management has also demonstrated share repurchase appetite in this range). Indeed,
                             our estimates (while lower) remain modestly above guidance.

                         s   Estimate Changes. We lowered our F2013 EPS estimate by $0.02 entirely due to lower gross
                             margin assumptions in the Document Management business as scrap paper prices have recently
                             moved lower and are below management's guidance of ~$175/ton for the fiscal year (currently at
                             $163.66 through September). Our operating assumptions remain unchanged at this time.




Robert W. Baird & Co.                                                                                                            12
September 17, 2012 | Facility Services




                                    Cintas Estimate Changes ($M)

                                                            2012A                2013E                           2014E
                                                                            New         Old                New         Old
                                    Revenue                 $4,102         $4,263      $4,263             $4,421      $4,421
                                      Consensus                                  $4,288                         $4,499
                                      Guidance                               $4,250-$4,350                        N/A

                                    EBIT                    $534.9         $575.8        $581.5           $618.2           $618.2
                                     Margin                 13.0%          13.5%         13.6%            14.0%            14.0%

                                    EPS                      $2.27         $2.57          $2.59           $2.78            $2.78
                                     Consensus                                      $2.52                          $2.79
                                     Guidance                                    $2.47-$2.55                        N/A

                                    Source: Baird Research; Thompson FirstCall

                         s   Valuation. Our 12-month, $41 price target assumes 7.3x FTM EBITDA one year from today and
                             14.7x earnings, a discount to current levels but generally consistent with the stock's five-year average
                             of 7.5x and 15.7x, respectively. We believe our estimates reflect the company's continued good
                             execution, modest top-line growth opportunity for modest margin expansion and balance sheet
                             opportunities, but balanced by a slowing employment environment and a difficult macroeconomic
                             backdrop.



                                        Cintas Valuation Chart

                                                                                        Valuation (FTM)
                                        F4Q12 Multiples                  P/E               EV/EBITDA                P/FCF
                                        Current                         16.3x                  8.3x                  13.9x
                                        Historical Range (5-Year)      10x-24x                5x-10x                5x-26x
                                        Historical Average (5-Year)     15.7x                  7.5x                  15.2x
                                        $41 Price Target Assumes:       14.7x                  7.3x                  14.7x
                                        Source: Baird Research

                         s   Risks. Risks to our price target include a highly competitive industry/pricing, employment trends,
                             energy and scrap paper price fluctuations and acquisition integration.




Robert W. Baird & Co.                                                                                                               13
Andrew J. Wittmann, CFA (414) 298-1898
Justin P. Hauke (314) 445-6519

Date Printed:                9/14/2012                                                                   Cintas Corporation
Year End:                       May                                                                        Annual Model

Income Statement                                         2004        2005        2006        2007        2008        2009        2010        2011        2012       2013E       2014E
   Rental Uniforms and Ancillary Products            2,201,405   2,363,397   2,568,776   2,734,629   2,834,568   2,755,015   2,569,357   2,692,248   2,912,261   3,036,094   3,142,357
   Uniform Direct Sale                                 612,654     703,886     834,832     501,443     517,490     428,369     386,370     419,222     433,994     442,674     455,954
   First Aid, Safety and Fire Protection                   -           -           -       362,417     403,552     378,097     338,651     377,663     415,703     434,310     451,683
   Document Management                                     -           -           -       108,411     182,290     213,204     252,961     321,251     340,042     350,269     371,285
Total Revenue                                        2,814,059   3,067,283   3,403,608   3,706,900   3,937,900   3,774,685   3,547,339   3,810,384   4,102,000   4,263,347   4,421,279

Cost of Sales and Service                            1,627,567   1,762,524   1,948,816   2,125,545   2,256,300   2,196,314   2,049,522   2,201,097   2,363,392   2,446,746   2,519,707
   Rental Uniforms and Ancillary Products            1,222,638   1,295,992   1,406,829   1,515,185   1,581,617   1,553,830   1,449,576   1,530,456   1,648,551   1,707,994   1,761,489
   Uniform Direct Sale                                 404,929     466,532     541,987     340,767     349,280     306,236     270,034     292,747     304,380     309,651     318,029
   First Aid, Safety and Fire Protection                   -           -           -       217,978     242,729     230,917     206,925     221,603     237,238     247,410     256,403
   Document Management                                     -           -           -        51,615      82,674     105,331     122,987     156,291     173,223     181,691     183,786

Gross Income
   Rental Uniforms and Ancillary Products              978,767   1,067,405   1,161,947   1,219,444   1,252,951   1,201,185   1,119,781   1,161,792   1,263,710   1,328,100   1,380,868
   Uniform Direct Sale                                 207,725     237,354     292,845     160,676     168,210     122,133     116,336     126,475     129,614     133,023     137,925
   First Aid, Safety and Fire Protection                   -           -           -       144,439     160,823     147,180     131,726     156,060     178,465     186,900     195,280
   Document Management                                     -           -           -        56,796      99,616     107,873     129,974     164,960     166,819     168,578     187,499
Gross Income                                         1,186,492   1,304,759   1,454,792   1,581,355   1,681,600   1,578,371   1,497,817   1,609,287   1,738,608   1,816,601   1,901,572

Selling, general and administrative                   727,618     810,232     907,954    1,010,163   1,104,145   1,082,709   1,086,359   1,168,944   1,198,981   1,240,814   1,283,352
     Rental Uniforms and Ancillary Products           581,380     633,488     690,707      757,039     801,692     769,275     786,145     822,230     834,210     860,633     888,398
     Uniform Direct Sale                              146,238     176,744     217,247       97,361     103,444      98,131      76,232      78,220      80,577      82,977      84,555
     First Aid, Safety and Fire Protection                -           -           -        106,171     125,184     127,126     118,284     134,604     143,338     149,554     154,632
     Document Management                                  -           -           -         49,592      73,825      88,177     105,698     133,890     140,856     147,650     155,766

Operating Income
   Rental Uniforms and Ancillary Products             397,387     433,917     471,240     462,405     451,259     431,910     333,636     339,562     429,500     467,467     492,470
   Uniform Direct Sale                                 61,487      60,610      75,598      63,315      64,766      24,002      40,104      48,255      49,037      50,045      53,370
   First Aid, Safety and Fire Protection                  -           -           -        38,268      35,639      20,054      13,442      21,456      35,127      37,347      40,647
   Document Management                                    -           -           -         7,204      25,791      19,696      24,276      31,070      21,230      20,928      31,733
   Adjustments                                            -           -           -        (6,254)        -           -           -           -           -           -           -

Total Operating Income                                458,874     494,527     546,838     577,446     577,455     495,662     411,458     440,343     534,894     575,787     618,220

    Interest Income                                     2,650       6,914       6,759       6,480       6,072       2,764       1,695       2,030       1,942       2,574       3,835
    Interest Expense                                   25,101      24,448      31,782      50,324      52,823      50,236      48,612      49,704      70,625      59,923      59,403
    Other Expense (Income)                                -           -           -           -           -           -           -           -           -           -           -
Pretax Income                                         436,423     476,993     521,815     533,602     530,704     448,190     364,541     392,669     466,211     518,438     562,652
    Taxes                                             161,482     176,475     194,637     199,016     195,299     167,618     136,258     145,680     173,307     193,377     209,869
Net Income                                            274,941     300,518     327,178     334,586     335,405     280,572     228,283     246,989     297,637     325,061     352,783

Adjusted EPS                                             $1.60       $1.74       $1.94       $2.09       $2.15       $1.83       $1.49       $1.68       $2.27       $2.57       $2.78
    Restructuring / Merger charges                        -           -           -           -           -       (54,215)    (12,663)        -           -           -           -
    Asset Write-offs                                      -           -           -           -           -           -           -           -           -           -           -
    Other One-time Items & Discontinued Operations        -           -           -        (6,254)        -           -           -           -           -           -           -
GAAP EPS                                                 $1.60       $1.74       $1.94       $2.05       $2.15       $1.48       $1.41       $1.69       $2.27       $2.57       $2.78
Diluted Shares                                        172,371     172,651     169,005     160,141     155,897     153,287     152,859     146,585     130,013     126,670     127,070
Basic Shares                                          170,961     171,679     167,952     159,774     155,675     152,844     152,858     146,574     129,893     126,670     127,070

Dividend                                                 0.29        0.32        0.35        0.39        0.46        0.47        0.48        0.49        0.54        0.72        0.78
Dividend payout                                         18.2%       18.4%       18.1%       19.0%       21.4%       32.1%       34.0%       29.0%       23.8%       28.0%       28.0%
EBITDA                                                602,133     642,702     707,491     753,719     769,358     695,768     604,599     633,810     733,792     774,418     822,921
    Change YOY                                           6.2%        6.7%       10.1%        6.5%        2.1%       -9.6%      -13.1%        4.8%       15.8%        5.5%        6.3%
    % of Sales                                          21.4%       21.0%       20.8%       20.3%       19.5%       18.4%       17.0%       16.6%       17.9%       18.2%       18.6%


Margin Analysis                                          2004        2005        2006        2007        2008        2009        2010        2011        2012       2013E       2014E
Gross Margin                                            42.2%       42.5%       42.7%       42.7%       42.7%       41.8%       42.2%       42.2%       42.4%       42.6%       43.0%
       Incremental GM%                                  52.8%       46.7%       44.6%       41.7%       43.4%       63.2%       35.4%       42.4%       44.3%       48.3%       53.8%
   Rental Uniforms and Ancillary Products               44.5%       45.2%       45.2%       44.6%       44.2%       43.6%       43.6%       43.2%       43.4%       43.7%       43.9%
   Uniform Direct Sale                                  33.9%       33.7%       35.1%       32.0%       32.5%       28.5%       30.1%       30.2%       29.9%       30.0%       30.2%
   First Aid, Safety and Fire Protection                                                    39.9%       39.9%       38.9%       38.9%       41.3%       42.9%       43.0%       43.2%
   Document Management                                                                      52.4%       54.6%       50.6%       51.4%       51.3%       49.1%       48.1%       50.5%

SG&A Margin                                             25.9%       26.4%       26.7%       27.3%       28.0%       28.7%       30.6%       30.7%       29.2%       29.1%       29.0%
   Rental Uniforms and Ancillary Products               26.4%       26.8%       26.9%       27.7%       28.3%       27.9%       30.6%       30.5%       28.6%       28.3%       28.3%
   Uniform Direct Sale                                  23.9%       25.1%       26.0%       19.4%       20.0%       22.9%       19.7%       18.7%       18.6%       18.7%       18.5%
   First Aid, Safety and Fire Protection                                                    29.3%       31.0%       33.6%       34.9%       35.6%       34.5%       34.4%       34.2%
   Document Management                                                                      45.7%       40.5%       41.4%       41.8%       41.7%       41.4%       42.2%       42.0%

Operating Margin                                        16.3%       16.1%       16.1%       15.6%       14.7%       13.1%       11.6%       11.6%       13.0%       13.5%       14.0%
       Incremental OM%                                  27.5%       14.1%       15.6%       10.1%        0.0%       50.1%       37.0%       11.0%       32.4%       25.3%       26.9%
   Rental Uniforms and Ancillary Products               18.1%       18.4%       18.3%       16.9%       15.9%       15.7%       13.0%       12.6%       14.7%       15.4%       15.7%
   Uniform Direct Sale                                  10.0%        8.6%        9.1%       12.6%       12.5%        5.6%       10.4%       11.5%       11.3%       11.3%       11.7%
   First Aid, Safety and Fire Protection                                                    10.6%        8.8%        5.3%        4.0%        5.7%        8.5%        8.6%        9.0%
   Document Management                                                            4.1%       6.6%       14.1%        9.2%        9.6%        9.7%        6.2%        6.0%        8.5%

Pretax Margin                                           15.5%       15.6%       15.3%       14.4%       13.5%       11.9%       10.3%       10.3%       11.4%       12.2%       12.7%
Tax Rate                                                37.0%       37.0%       37.3%       37.3%       36.8%       37.4%       37.4%       37.1%       37.2%       37.3%       37.3%
Net Margin                                               9.8%        9.8%        9.6%        9.0%        8.5%        7.4%        6.4%        6.5%        7.3%        7.6%        8.0%


Changes YOY                                              2004        2005        2006        2007        2008        2009        2010        2011        2012       2013E       2014E
Total Revenue                                             4.7%       9.0%       11.0%         8.9%       6.2%        -4.1%       -6.0%       7.4%        7.7%         3.9%        3.7%
Total Internal Revenue                                    3.0%       6.3%        7.8%         5.3%       4.7%        -4.4%       -6.5%       5.2%        6.1%         4.3%        4.1%
    Rental Uniforms and Ancillary Products                4.7%       7.4%        8.7%         6.5%       3.7%        -2.8%       -6.7%       4.8%        8.2%         4.3%        3.5%
        Internal                                          4.3%       6.8%        7.3%         4.2%       3.4%        -2.4%       -6.4%       3.3%        6.6%         4.7%        3.9%
    Uniform Direct Sale                                   4.8%      14.9%       18.6%         6.5%       3.2%       -17.2%       -9.8%       8.5%        3.5%         2.0%        3.0%
        Internal                                          4.4%      14.9%       18.6%         4.2%       3.2%       -16.9%      -10.1%       8.5%        3.5%         2.4%        3.4%
    First Aid, Safety and Fire Protection                                                               11.4%        -6.3%      -10.4%      11.5%       10.1%         4.5%        4.0%
        Internal                                                                                         6.2%        -7.7%      -10.8%       7.3%        8.5%         4.9%        4.4%
    Document Management                                                                                 68.1%        17.0%       18.6%      27.0%        5.8%         3.0%        6.0%
        Internal                                                                                        40.4%         9.2%       15.9%      15.3%        2.2%         3.4%        6.4%
        Organic, ex-paper                                                                                             6.0%       12.7%       8.2%        4.4%         3.4%        6.4%

Gross Income                                             6.0%       10.0%       11.5%         8.7%       6.3%        -6.1%       -5.1%       7.4%         8.0%       4.5%        4.7%
Operating Expenses                                       4.6%       11.4%       12.1%        11.3%       9.3%        -1.9%        0.3%       7.6%         2.6%       3.5%        3.4%
Operating Income                                         8.3%        7.8%       10.6%         5.6%       0.0%       -14.2%      -17.0%       7.0%        21.5%       7.6%        7.4%
    Rental Uniforms and Ancillary Products               6.7%        9.2%        8.6%        -1.9%      -2.4%        -4.3%      -22.8%       1.8%        26.5%       8.8%        5.3%
    Uniform Direct Sale                                 19.6%       -1.4%       24.7%       -16.2%       2.3%       -62.9%       67.1%      20.3%         1.6%       2.1%        6.6%
    First Aid, Safety and Fire Protection                                                               -6.9%       -43.7%      -33.0%      59.6%        63.7%       6.3%        8.8%
    Document Management                                                                                258.0%       -23.6%       23.3%      28.0%       -31.7%      -1.4%       51.6%
Pretax Income                                           10.3%         9.3%       9.4%         2.3%      -0.5%       -15.5%      -18.7%       7.7%        18.7%      11.2%        8.5%
Net Income                                              10.3%         9.3%       8.9%         2.3%       0.2%       -16.3%      -18.6%       8.2%        20.5%       9.2%        8.5%
EPS                                                     10.1%         9.1%      11.2%         7.9%       3.0%       -14.9%      -18.4%      12.8%        34.7%      13.0%        8.2%
                                                                                                                                                                                         14
Source: Company reports and Robert W. Baird & Co. analysis
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report
Baird September 2012 Facility Services Report

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Baird September 2012 Facility Services Report

  • 1. September 17, 2012 Baird Equity Research Business Services Facility Services Uniform Survey Shows Deterioration; Downgrading GKSR to Neutral Notably weaker survey results leave us cautious of uniform rental stocks in F2013, Prices as of 09/14/12 Rating Target Ticker Price Mkt Cap Current Current particularly when balanced against premium valuations (above five-year averages), high (mil) Prior Prior expectations (estimates at the high end of guidance ranges), and less opportunity for CTAS $41.72 $5,278 N/A $41 subsequent positive earnings revisions (slowing employment growth, increasing price . competition). While we still see modest opportunity at GKSR for longer-term investors, we GKSR $33.71 $637 N/A $37 are downgrading to Neutral, citing fewer catalysts, a more balanced risk/reward, and strong .O/A $36 YTD alpha performance. UNF $68.30 $1,339 N/A $73 . Sources: Bloomberg and Baird Data s Survey suggests noticeable deterioration. Survey results turned decidedly negative in September, paralleling recent BLS data trends and other macroeconomic softness. s Add/Stop Index turns negative - first time since September 2009. Our Baird Add/Stop survey diffusion index – a measure of uniform-wearer expansion/contraction at existing accounts – turned negative in 3Q12, its first negative print since September 2009. Importantly, we note that the last time our Index turned positive-to-negative (neutral=50.0) was March 2008, portending cautious sector positioning. s New customer (no-programmer) index declines, now flat. New customer ("no programmer") interest held essentially flat at 48.6 (a slight decline), but well below 55.1 in June and several quarters above 60 throughout 2011-1H12. No-programmer interest has been an important component of the current cycle's recovery, with public uniform companies citing no programmers driving ~50% of new business wins. Slowing new business momentum likely reflects more difficult comparisons and economic slowdown. s Pricing deteriorates. Pricing deteriorated in 3Q12 with our diffusion index well below a neutral rating at 37.5, its lowest reading since December 2009 and its fifth consecutive reading below 50 (following slight gains in 2011). Slowing fundamentals could reinvigorate competitive pricing, in our view, with participants also citing risk from rising fuel costs. s Growth expectations move lower but generally consistent with our outlook. Forecasted 12-month growth rates have declined to +4.8% (from +5.4% in June), generally consistent with historical mid-late cycle growth. Our estimates contemplate 3.9%, 6.2%, and 4.2% FTM organic growth rates at CTAS, UNF and GKSR, respectively, , paralleling industry expectations. s Downgrading GKSR to Neutral; Neutral-rated across sector. Citing slowing industry fundamentals, high expectations, strong YTD performance, and a fair multiple, we are downgrading GKSR to Neutral, leaving us Neutral-rated across our uniform coverage. Separately, we are incrementally cautious on CTAS, citing somewhat elevated expectations and paper price risk though believe guidance is likely maintained on the company's earnings report, this week. Finally, UNF may offer the next opportunity should expectations reset lower post-initial F2013 guidance (October) given potential balance sheet catalysts. [ Please refer to Appendix - Important Disclosures and Analyst Certification ] Andrew J. Wittmann, CFA Justin P Hauke . awittmann@rwbaird.com jhauke@rwbaird.com 414.298.1898 314.445.6519
  • 2. September 17, 2012 | Facility Services Prices as of 09/14/12 Market Cap (mil) Rating Target F2012 F2013 F2014 COMPANY Current Current Current Current Current TICKER - PRICE Prior Prior Prior Prior Prior Cintas Corporation $5,278 N/A 41 2.27 2.57 2.78 CTAS - $41.72 2.59 G&K Services, Inc. $637 N/A 37 2.07 2.39 2.73 GKSR - $33.71 O/A 36 2.38 2.71 UniFirst Corporation $1,339 N/A 73 4.48 4.92 - UNF - $68.30 - Details Industry Perspective and Outlook s Survey results suggest noticeable deterioration. Survey results turned decidedly negative in September, paralleling recent BLS data trends and other macroeconomic softness. - While our sense is that trends remain more supportive than a high-level review of our survey results would otherwise suggest, we are cautious of uniform rental stocks, particularly when balanced against fair valuations (above five-year averages), high expectations (estimates at the high-end or above company guidance ranges), and less opportunity for subsequent positive earnings revisions (slowing employment growth, increasing price compression, and fewer opportunities for fixed cost leverage, with revenue at or above prior peaks). s Valuation levels fair levels relative to history; estimates at high-end of guidance. With uniform stocks riding recent market gains, valuation -- previously in line with five-year historical levels -- has now moved to a modest premium relative to historical levels, despite slowing fundamentals. Balanced with Street estimate expectations at the high end (or above) company guidance ranges, we're a bit cautious of additional opportunities for alpha, at least near term. The sector is now trading at a forward 12-month EV/EBITDA multiple of 7.6x (6.8x average) and 14.9x earnings (14.8x average) -- see chart. Uniform Industry Valuation EV/EBITDA, ftm P/E, ftm Company Ticker Price Price Target Rating MktCap ($M) FTM AVG FTM AVG Cintas CTAS $41.72 $41 N $5,384 8.3x 7.5x 16.3x 15.7x G&K Services GKSR $33.71 $37 N $638 8.0x 7.2x 14.1x 15.7x UniFirst UNF $68.30 $73 N $1,342 6.4x 5.7x 14.4x 12.9x Average: 7.6x 6.8x 14.9x 14.8x FY1 Avg. S&P 500: 14.2x 16.4x As of 09/14/2012; AVG = 5-year average Source: FactSet Research Systems and Baird estimates s Earnings expectations are relatively high. We note that consensus estimates across our coverage list are at the high end of company guidance ranges (see chart below). Furthermore, we note that "whisper" expectations are likely a bit higher, highlighting the sector's recent track record of beating consensus earnings expectations (see charts below). High expectations warrant some caution, in our view. Robert W. Baird & Co. 2
  • 3. September 17, 2012 | Facility Services Uniform Rental Guidance and Estimates CTAS GKSR UNF F2013 F2013 F2012 Guidance $4.25-4.35 billion $890-910 million $1.252-1.257 billion Revenue Consensus $4.29 billion $906.3 million $1.26 billion Guidance $2.47-2.55 $2.20-2.40 $4.39-4.49 EPS Consensus $2.52 $2.36 $4.45 Source: Company reports; FactSet Research Cintas Corp. Quarterly EPS vs. Consensus $0.70 Consensus $0.60 Actual Average EPS beat = +6.5% $0.50 $0.40 $0.30 $0.20 $0.10 $0.00 F1Q10 F2Q10 F3Q10 F4Q10 F1Q11 F2Q11 F3Q11 F4Q11 F1Q12 F2Q12 F3Q12 F4Q12 Source: Company reports G&K Services Quarterly EPS vs. Consensus (since initiation of company "Game Plan") $0.70 Consensus $0.60 Average EPS beat = +11% Actual $0.50 $0.40 $0.30 $0.20 $0.10 $0.00 F1Q10 F2Q10 F3Q10 F4Q10 F1Q11 F2Q11 F3Q11 F4Q11 F1Q12 F2Q12 F3Q12 F4Q12 Source: Company reports Robert W. Baird & Co. 3
  • 4. September 17, 2012 | Facility Services UniFirst Quarterly EPS vs. Consensus $1.40 Consensus Average EPS beat = +20% $1.20 Actual $1.00 $0.80 $0.60 $0.40 $0.20 $0.00 F1Q09 F2Q09 F3Q09 F4Q09 F1Q10 F2Q10 F3Q10 F4Q10 F1Q11 F2Q11 F3Q11 F4Q11 F1Q12 F2Q12 F3Q12 Source: Company reports s Recent fuel cost increases suggest incremental caution. While natural gas prices remain low, keeping facility (electricity) costs contained, the recent rise in fuel (gasoline/diesel) costs creates an incremental headwind relative to previous guidance expectations (and potentially exacerbated following last week's Federal Reserve actions). Gasoline/diesel costs have now increased ~12% since the end of June and are up ~6% on a YOY basis. (We note energy typically represents 3-5% of revenue.) While fuel prices remain volatile (last quarter, fuel prices were a net YOY benefit), we're cautious of subsequent margin gains for the sector (which are now, increasingly, led by gross margin improvement), particularly amidst renewed price compression -- an area of concern anecdotally highlighted in our survey response pool. - Separately, we highlight recent paper price declines as an area of incremental caution for CTAS (we estimate a ~$0.02/share headwind to current guidance at current price levels, reflected in our reduced estimates -- see below). U.S. Retail Fuel Prices 440 U.S. Retail Gasoline Prices (cents/gallon) 420 U.S. Retail Diesel Fuel Prices (cents/gallon) 400 380 360 340 320 300 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Source: Energy Information Administration s Recent stock performance has been pretty good, potentially limiting further upside. The uniform stocks have been very strong alpha generators since 2011. Previously this strength was based on cyclical momentum as employment recovered and the uniform rental companies posted meaningful operating leverage. We believe this strength was also supported by previously low expectations. Return of capital initiatives have also been an important component of total returns (particularly at GKSR and, to a lesser extent, CTAS). Today, with estimates more reasonably set, Robert W. Baird & Co. 4
  • 5. September 17, 2012 | Facility Services valuation at a premium, and fundamentals deteriorating, we see less opportunity for additional gains. - In addition, we believe investor appetite may move away from the uniform rental companies, at least near term, as QE-induced equity inflows are more likely to chase higher-beta sectors, at least initially. The chart below shows the stocks' recent performance. Uniform Stock Performance One-Month Percentage Price Change YTD Percentage Price Change G & K S ervices G & K S ervices U niFirs t U niform Index S & P 500 C intas C intas U niFirst U niform Index S & P 500 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% Three-Month Percentage Price Change Trailing 12 Months Percentage Price Change U niFirst G & K S ervic es G & K S erv ices U niform Index C intas U niFirst U niform Index C intas S & P 500 S & P 500 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% Note: Dividend reinvested compound returns Source: FactSet Research Systems s Stock performance at the uniform rental companies has historically paralleled our survey results, suggesting caution. Correlation between our Add/Stop Diffusion Index (which is computed from directional commentary from our survey respondents) and uniform stock performance has historically been quite high, particularly at CTAS/GKSR (see charts below), suggesting caution given the sector's recent decoupling. Uniform Stock Index vs. Add/Stop Diffusion Index (Baird survey data) 100 220 90 200 80 70 180 60 50 160 40 Baird Add/Stop Diffusion Index (left) 140 30 Uniform Index Stock Performance (1Q03 = 100), right 20 120 10 0 100 2Q03 4Q03 2Q04 4Q04 2Q05 4Q05 2Q06 4Q06 2Q07 4Q07 2Q08 4Q08 2Q09 4Q09 2Q10 4Q10 2Q11 4Q11 2Q12 Note: Uniform index is a capitalization-weighted index of uniform stock performance Source: Baird Research; FactSet Robert W. Baird & Co. 5
  • 6. September 17, 2012 | Facility Services Cintas Stock Performance vs. Add/Stop Diffusion Index (Baird survey data) 100 160 90 150 80 140 70 130 60 120 50 110 40 Baird Add/Stop Diffusion Index (left) 100 30 CTAS Stock Performance (1Q03 = 100), right 90 20 10 80 0 70 2Q03 4Q03 2Q04 4Q04 2Q05 4Q05 2Q06 4Q06 2Q07 4Q07 2Q08 4Q08 2Q09 4Q09 2Q10 4Q10 2Q11 4Q11 2Q12 Source: Baird Research; FactSet s Downgrading GKSR to Neutral. Citing the above industry factors, fewer operating catalysts, high expectations (consensus estimates now assume achievement of management's 10% EBIT margin goal), significant YTD outperformance (~20% alpha versus the S&P 500 which it's $6/share special dividend is included) and a more balanced risk/reward (premium valuation), we are downgrading GKSR from Outperform to Neutral. - That said, a very strong F4Q12 earnings report last month continues to lend credibility to the company's multi-year turnaround efforts and we believe GKSR still offers the best risk-adjusted opportunity for investors among the public uniform companies. Net, while the stock may offer fewer immediate catalysts, we believe GKSR may offer longer-term opportunity and modest upside from current levels. Robert W. Baird & Co. 6
  • 7. September 17, 2012 | Facility Services Baird Uniform Industry Survey: 3Q12 SURVEY BACKGROUND. The Baird uniform industry survey, conducted quarterly since June 2003, is meant to gauge the sentiment of industry participants and the key industry drivers affecting the uniform market. The participants are senior executives from private uniform rental companies located throughout the United States and Canada. The collection of companies is intended to mimic the national coverage and size of the public uniform rental companies and offers anecdotal insight into emerging industry trends. We survey ~100 independent uniform rental and linen companies. Our 3Q12 survey generated responses from 36 companies, representing an annual revenue pool and geographic distribution roughly equal to that of the national uniform rental companies. s Add/Stop Index turns negative - first time since September 2009. Our Baird Add/Stop survey diffusion index – a measure of uniform-wearer expansion/contraction at existing accounts – turned negative in 3Q12, its first negative print since September 2009. Importantly, we note that the last time our Index turned positive-to-negative (neutral=50.0) was March 2008, portending cautious sector positioning. - Recall that a diffusion index is calculated by adding the percentage of respondents reporting improvement in add/stops to one-half of the percentage of respondents reporting no change. Thus, a reading above 50 indicates sequential add/stop improvement, while a reading below 50 indicates sequential deterioration. - Our diffusion index has historically exhibited strong correlation (~0.9) with BLS employment data within uniform-wearing industries (which we refer to as our Add/Stop Employment Index). Baird Add/Stop Diffusion Index: During the past 90 days add/stop rates at existing accounts have been 100 250 90 200 Add/Stop Employment Index (000s), right Improving 80 150 Add/Stop Diffusion Index (Survey data) 70 100 60 50 <-----|-----> 50 0 40 -50 Correlation = 0.90 Deteriorating 30 -100 20 -150 10 -200 0 -250 Jun03 Sep03 Dec03 Mar04 Jun04 Sep04 Dec04 Mar05 Jun05 Sep05 Dec05 Mar06 Jun06 Sep06 Dec06 Mar07 Jun07 Sep07 Dec07 Mar08 Jun08 Sep08 Dec08 Mar09 Jun09 Sep09 Dec09 Mar10 Jun10 Sep10 Dec10 Mar11 Jun11 Sep11 Dec11 Mar12 Jun12 Sep12 Source: Bureau of Labor Statistics and Baird Research s Revenue continues to fall modestly below expectations, reflecting (in our view) relatively high expectations. 19% of respondents cited results below expectations in September, similar to 21% last quarter. That said, nearly half of respondents met internal expectations. We note that this is a distinct change from previous response rates last year, in which results exceeded internal expectations. We believe this is consistent with our expectation that consensus estimates for the public uniform companies likely similarly have more limited upside. See chart below. Robert W. Baird & Co. 7
  • 8. September 17, 2012 | Facility Services Survey Revenue Trends: September 2012 vs. June 2012 100% 90% 8% 4% 31% 80% 26% 70% W ell above expectations 60% Slightly above expectations 50% Near expectations 46% 47% Slightly below expectations 40% W ell below expectations 30% 20% 3% 0% 10% 21% 19% 0% June '12 Survey Sep '12 Survey Source: Baird Research s Pricing deteriorates further. Pricing deteriorated in 3Q12 with our diffusion index well below a neutral rating at 37.5, its lowest reading since December 2009 and its fifth consecutive reading below 50 (following industry pricing gains in 2011). Slowing fundamentals could reinvigorate competitive pricing, in our view, with participants also citing risk from rising fuel costs. - We note that pricing has historically been a source of modest pressure within the industry though has been additive to growth rates over the past ~12 months. Prior pricing initiatives followed the rise in commodity prices (particularly cotton) but appears to have lost momentum in recent quarters. Baird Price Index: "During the past 90 days the base price quoted for new accounts has 90 80 Deteriorated <-----|-----> Improved 70 Long-term secular compression Economic compression Recovery Today?? 60 50 40 30 20 10 Sep03 Dec03 Sep04 Dec04 Sep05 Dec05 Sep06 Dec06 Sep07 Dec07 Sep08 Dec08 Sep09 Dec09 Sep10 Dec10 Sep11 Dec11 Sep12 Jun03 Mar04 Jun04 Mar05 Jun05 Mar06 Jun06 Mar07 Jun07 Mar08 Jun08 Mar09 Jun09 Mar10 Jun10 Mar11 Jun11 Mar12 Jun12 Source: Baird Research s New customer (no-programmer) index declines, now flat. New customer ("no programmer") interest remains held essentially flat at 48.6 (a slightly decline), but well below 55.1 in June and several quarters above 60 throughout 2011-1H12. No-programmer interest has been an important component of the current cycle's recovery, with public uniform companies citing no programmers driving as much as 50% of new business wins. Slowing new business momentum likely reflects more difficult comparisons and economic slowdown. Robert W. Baird & Co. 8
  • 9. September 17, 2012 | Facility Services Baird No-Programmer Diffusion Index (Survey Data) 80 70 Improving 60 <-----|-----> 50 40 Deteriorating 30 20 Jun03 Sep03 Dec03 Mar04 Jun04 Sep04 Dec04 Mar05 Jun05 Sep05 Dec05 Mar06 Jun06 Sep06 Dec06 Mar07 Jun07 Sep07 Dec07 Mar08 Jun08 Sep08 Dec08 Mar09 Jun09 Sep09 Dec09 Mar10 Jun10 Sep10 Dec10 Mar11 Jun11 Sep11 Dec11 Mar12 Jun12 Sep12 Source: Baird Research s Growth expectations move lower but generally consistent with our outlook. Forecasted 12-month growth rates have declined to +4.8% (from +5.4% in June), generally consistent with historical mid-late cycle growth. Our revised estimates contemplate 3.9%, 6.2%, and 4.2% FTM organic growth rates at CTAS, UNF and GKSR, respectively, paralleling industry expectations. , At what rate do you expect your revenue to grow excluding acquisitions in the next 12 months?" 7.0% 5.8% 5.9% 6.0% 5.7% 5.7% 5.6% 5.4% 5.3% 5.4% 5.4% 5.0%5.0% 5.1% 4.7% 4.8% 5.0% 4.6% 4.5% 4.3% 3.8% 4.0% 3.3% 2.9% 3.0% 2.7% 2.3% 2.0% 1.5% 1.0% 0.3% 0.0% 0.0% Note: Growth rates reflect average responses of survey participants Source: Baird Research s Most respondents are expecting growth rates of roughly +3% to +5% in 2012 (unchanged). Mean growth rates continue to be skewed by several outliers of 9%+ organic growth, mostly reflecting company-specific or localized-gains. Robert W. Baird & Co. 9
  • 10. September 17, 2012 | Facility Services Organic Rental Growth Expectations (FTM) 40% 36% 35% Percentage of Respondents 30% 25% 19% 20% 17% 14% 15% 11% 10% 3% 5% 0% 0% 0% 0% 0% 0% Less than - more than -9% to -7% -7% to -5% -5% to -3% -3% to -1% -1% to 1% 1% to 3% 3% to 5% 5% to 7% 7% to 9% 9% 9% FTM Organic Revenue Growth Expectations Source: Baird Research Robert W. Baird & Co. 10
  • 11. September 17, 2012 | Facility Services Investment Perspective, Valuation and Estimate Changes UNIFIRST (UNF) s We rate UniFirst (UNF; $73 price target) at Neutral. With shares trading at a modest premium to 5-year averages, we believe shares more properly value the company's franchise, recognizing recent execution success and share gains. Moreover, it is our sense that a continuation of recent strong trends of solid execution both on the top line and on margins are increasingly priced into the shares, heightening risk and justifying a Neutral position. - That said, should expectations be sufficiently tempered post-initial F2013 guidance (expected in conjunction with the company's October earnings report), we believe the stock could find a potential entry point as we continue to note the potential for a major positive catalyst in UNF's overcapitalized balance sheet which has ~$15/share ($300 million) excess capital available for acquisitions or dividend/buyback, by our estimates. s Valuation. Our estimates are unchanged and our $73 price target assumes a 6.0x EBITDA multiple on our FTM estimates one year from today. The multiple is above the company's five-year historical average of 6.0x recognizing the lower risk profile offered by the debt-free balance sheet today as well as the company's long track record of above-average execution. On a PE basis our price target assumes 14.0x FTM estimates one year from today also a premium to historical (five-year) levels of 12.9x, but when adjusted for excess cash, is more likely in line with historical averages. We believe these multiples are justified in a decelerating operating environment. UniFirst Valuation Chart F3Q12 Multiples Forward P/E Forward EV/EBITDA Current 14.4x 6.4x Historical Range (5-Year) 6x-17x 3x-7x Historical Average (5-Year) 12.9x 5.7x $73 Price Target Assumes: 14.0x 6.0x Source: Baird Research s Risks. Risks to our price target include a highly competitive market/pricing, employment trends, energy and other commodity price fluctuations and a 10:1 super-voting dual-class insider share structure. G&K SERVICES (GKSR) s We rate G&K Services (GKSR; $37 price target) at Neutral. With fewer operating catalysts, high expectations (consensus estimates now assume achievement of management's 10% EBIT margin goal by the end of F2014), significant YTD outperformance and a more balanced risk/reward (premium valuation), we are downgrading GKSR from Outperform to Neutral. s Estimate changes. Despite our downgrade, we took our F2012-F2013 estimates modestly higher (by $0.01/$0.02, respectively), though largely unchanged, reflecting confidence in the company's margin trajectory. We also moved our EBITDA estimates modestly higher, adjusting for the company's recent (and planned) uptick in growth-oriented capital expenditures (higher depreciation expense). Robert W. Baird & Co. 11
  • 12. September 17, 2012 | Facility Services G&K Services Estimate Changes ($M) F2012A F2013E F2014E New Old New Old Revenue $869.9 $906.4 $904.4 $934.6 $931.6 Consensus $906.4 $962.9 Guidance $890-910 EBIT $68.2 $78.6 $78.5 $89.2 $88.9 Margin 7.8% 8.7% 8.7% 9.5% 9.5% Adjusted EPS $2.07 $2.39 $2.38 $2.73 $2.71 Consensus $2.36 $2.72 Guidance $2.20-2.40 Source: Baird estimates; Thompson FirstCall s Valuation. Our revised $37 price target (from $36) assumes a relatively constant 7.6x EBITDA multiple (a modest premium to its historical average of 7.2x) and 13.7x earnings (a modest discount to its historical average of 15.7x), both of which we believe are supported by continued good execution and stronger earnings growth (from a lower base) relative to peers. Assuming little change in the direction of the economy, we see the stock as likely to trend modestly higher G&K Services Valuation Chart F4Q12 Multiples FTM P/E FTM EV/EBITDA Current 13.7x 7.9x Historical Range (5-Year) 8x-23x 5x-9x Historical Average (5-Year) 15.7x 7.2x $37 Price Target Assumes: 13.7x 7.6x Source: Baird estimates s Risks. Risks to our price target include a highly competitive industry/pricing, employment trends, and energy and other commodity price fluctuations. CINTAS (CTAS) s We rate Cintas (CTAS; $41 price target) at Neutral. With valuation now above CTAS' five-year average and fewer immediate catalysts ahead, we remain on the side lines until employment trends reignite sector interest. We'd look to turn more constructive in the low-mid $30s or on lower expectations (management has also demonstrated share repurchase appetite in this range). Indeed, our estimates (while lower) remain modestly above guidance. s Estimate Changes. We lowered our F2013 EPS estimate by $0.02 entirely due to lower gross margin assumptions in the Document Management business as scrap paper prices have recently moved lower and are below management's guidance of ~$175/ton for the fiscal year (currently at $163.66 through September). Our operating assumptions remain unchanged at this time. Robert W. Baird & Co. 12
  • 13. September 17, 2012 | Facility Services Cintas Estimate Changes ($M) 2012A 2013E 2014E New Old New Old Revenue $4,102 $4,263 $4,263 $4,421 $4,421 Consensus $4,288 $4,499 Guidance $4,250-$4,350 N/A EBIT $534.9 $575.8 $581.5 $618.2 $618.2 Margin 13.0% 13.5% 13.6% 14.0% 14.0% EPS $2.27 $2.57 $2.59 $2.78 $2.78 Consensus $2.52 $2.79 Guidance $2.47-$2.55 N/A Source: Baird Research; Thompson FirstCall s Valuation. Our 12-month, $41 price target assumes 7.3x FTM EBITDA one year from today and 14.7x earnings, a discount to current levels but generally consistent with the stock's five-year average of 7.5x and 15.7x, respectively. We believe our estimates reflect the company's continued good execution, modest top-line growth opportunity for modest margin expansion and balance sheet opportunities, but balanced by a slowing employment environment and a difficult macroeconomic backdrop. Cintas Valuation Chart Valuation (FTM) F4Q12 Multiples P/E EV/EBITDA P/FCF Current 16.3x 8.3x 13.9x Historical Range (5-Year) 10x-24x 5x-10x 5x-26x Historical Average (5-Year) 15.7x 7.5x 15.2x $41 Price Target Assumes: 14.7x 7.3x 14.7x Source: Baird Research s Risks. Risks to our price target include a highly competitive industry/pricing, employment trends, energy and scrap paper price fluctuations and acquisition integration. Robert W. Baird & Co. 13
  • 14. Andrew J. Wittmann, CFA (414) 298-1898 Justin P. Hauke (314) 445-6519 Date Printed: 9/14/2012 Cintas Corporation Year End: May Annual Model Income Statement 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013E 2014E Rental Uniforms and Ancillary Products 2,201,405 2,363,397 2,568,776 2,734,629 2,834,568 2,755,015 2,569,357 2,692,248 2,912,261 3,036,094 3,142,357 Uniform Direct Sale 612,654 703,886 834,832 501,443 517,490 428,369 386,370 419,222 433,994 442,674 455,954 First Aid, Safety and Fire Protection - - - 362,417 403,552 378,097 338,651 377,663 415,703 434,310 451,683 Document Management - - - 108,411 182,290 213,204 252,961 321,251 340,042 350,269 371,285 Total Revenue 2,814,059 3,067,283 3,403,608 3,706,900 3,937,900 3,774,685 3,547,339 3,810,384 4,102,000 4,263,347 4,421,279 Cost of Sales and Service 1,627,567 1,762,524 1,948,816 2,125,545 2,256,300 2,196,314 2,049,522 2,201,097 2,363,392 2,446,746 2,519,707 Rental Uniforms and Ancillary Products 1,222,638 1,295,992 1,406,829 1,515,185 1,581,617 1,553,830 1,449,576 1,530,456 1,648,551 1,707,994 1,761,489 Uniform Direct Sale 404,929 466,532 541,987 340,767 349,280 306,236 270,034 292,747 304,380 309,651 318,029 First Aid, Safety and Fire Protection - - - 217,978 242,729 230,917 206,925 221,603 237,238 247,410 256,403 Document Management - - - 51,615 82,674 105,331 122,987 156,291 173,223 181,691 183,786 Gross Income Rental Uniforms and Ancillary Products 978,767 1,067,405 1,161,947 1,219,444 1,252,951 1,201,185 1,119,781 1,161,792 1,263,710 1,328,100 1,380,868 Uniform Direct Sale 207,725 237,354 292,845 160,676 168,210 122,133 116,336 126,475 129,614 133,023 137,925 First Aid, Safety and Fire Protection - - - 144,439 160,823 147,180 131,726 156,060 178,465 186,900 195,280 Document Management - - - 56,796 99,616 107,873 129,974 164,960 166,819 168,578 187,499 Gross Income 1,186,492 1,304,759 1,454,792 1,581,355 1,681,600 1,578,371 1,497,817 1,609,287 1,738,608 1,816,601 1,901,572 Selling, general and administrative 727,618 810,232 907,954 1,010,163 1,104,145 1,082,709 1,086,359 1,168,944 1,198,981 1,240,814 1,283,352 Rental Uniforms and Ancillary Products 581,380 633,488 690,707 757,039 801,692 769,275 786,145 822,230 834,210 860,633 888,398 Uniform Direct Sale 146,238 176,744 217,247 97,361 103,444 98,131 76,232 78,220 80,577 82,977 84,555 First Aid, Safety and Fire Protection - - - 106,171 125,184 127,126 118,284 134,604 143,338 149,554 154,632 Document Management - - - 49,592 73,825 88,177 105,698 133,890 140,856 147,650 155,766 Operating Income Rental Uniforms and Ancillary Products 397,387 433,917 471,240 462,405 451,259 431,910 333,636 339,562 429,500 467,467 492,470 Uniform Direct Sale 61,487 60,610 75,598 63,315 64,766 24,002 40,104 48,255 49,037 50,045 53,370 First Aid, Safety and Fire Protection - - - 38,268 35,639 20,054 13,442 21,456 35,127 37,347 40,647 Document Management - - - 7,204 25,791 19,696 24,276 31,070 21,230 20,928 31,733 Adjustments - - - (6,254) - - - - - - - Total Operating Income 458,874 494,527 546,838 577,446 577,455 495,662 411,458 440,343 534,894 575,787 618,220 Interest Income 2,650 6,914 6,759 6,480 6,072 2,764 1,695 2,030 1,942 2,574 3,835 Interest Expense 25,101 24,448 31,782 50,324 52,823 50,236 48,612 49,704 70,625 59,923 59,403 Other Expense (Income) - - - - - - - - - - - Pretax Income 436,423 476,993 521,815 533,602 530,704 448,190 364,541 392,669 466,211 518,438 562,652 Taxes 161,482 176,475 194,637 199,016 195,299 167,618 136,258 145,680 173,307 193,377 209,869 Net Income 274,941 300,518 327,178 334,586 335,405 280,572 228,283 246,989 297,637 325,061 352,783 Adjusted EPS $1.60 $1.74 $1.94 $2.09 $2.15 $1.83 $1.49 $1.68 $2.27 $2.57 $2.78 Restructuring / Merger charges - - - - - (54,215) (12,663) - - - - Asset Write-offs - - - - - - - - - - - Other One-time Items & Discontinued Operations - - - (6,254) - - - - - - - GAAP EPS $1.60 $1.74 $1.94 $2.05 $2.15 $1.48 $1.41 $1.69 $2.27 $2.57 $2.78 Diluted Shares 172,371 172,651 169,005 160,141 155,897 153,287 152,859 146,585 130,013 126,670 127,070 Basic Shares 170,961 171,679 167,952 159,774 155,675 152,844 152,858 146,574 129,893 126,670 127,070 Dividend 0.29 0.32 0.35 0.39 0.46 0.47 0.48 0.49 0.54 0.72 0.78 Dividend payout 18.2% 18.4% 18.1% 19.0% 21.4% 32.1% 34.0% 29.0% 23.8% 28.0% 28.0% EBITDA 602,133 642,702 707,491 753,719 769,358 695,768 604,599 633,810 733,792 774,418 822,921 Change YOY 6.2% 6.7% 10.1% 6.5% 2.1% -9.6% -13.1% 4.8% 15.8% 5.5% 6.3% % of Sales 21.4% 21.0% 20.8% 20.3% 19.5% 18.4% 17.0% 16.6% 17.9% 18.2% 18.6% Margin Analysis 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013E 2014E Gross Margin 42.2% 42.5% 42.7% 42.7% 42.7% 41.8% 42.2% 42.2% 42.4% 42.6% 43.0% Incremental GM% 52.8% 46.7% 44.6% 41.7% 43.4% 63.2% 35.4% 42.4% 44.3% 48.3% 53.8% Rental Uniforms and Ancillary Products 44.5% 45.2% 45.2% 44.6% 44.2% 43.6% 43.6% 43.2% 43.4% 43.7% 43.9% Uniform Direct Sale 33.9% 33.7% 35.1% 32.0% 32.5% 28.5% 30.1% 30.2% 29.9% 30.0% 30.2% First Aid, Safety and Fire Protection 39.9% 39.9% 38.9% 38.9% 41.3% 42.9% 43.0% 43.2% Document Management 52.4% 54.6% 50.6% 51.4% 51.3% 49.1% 48.1% 50.5% SG&A Margin 25.9% 26.4% 26.7% 27.3% 28.0% 28.7% 30.6% 30.7% 29.2% 29.1% 29.0% Rental Uniforms and Ancillary Products 26.4% 26.8% 26.9% 27.7% 28.3% 27.9% 30.6% 30.5% 28.6% 28.3% 28.3% Uniform Direct Sale 23.9% 25.1% 26.0% 19.4% 20.0% 22.9% 19.7% 18.7% 18.6% 18.7% 18.5% First Aid, Safety and Fire Protection 29.3% 31.0% 33.6% 34.9% 35.6% 34.5% 34.4% 34.2% Document Management 45.7% 40.5% 41.4% 41.8% 41.7% 41.4% 42.2% 42.0% Operating Margin 16.3% 16.1% 16.1% 15.6% 14.7% 13.1% 11.6% 11.6% 13.0% 13.5% 14.0% Incremental OM% 27.5% 14.1% 15.6% 10.1% 0.0% 50.1% 37.0% 11.0% 32.4% 25.3% 26.9% Rental Uniforms and Ancillary Products 18.1% 18.4% 18.3% 16.9% 15.9% 15.7% 13.0% 12.6% 14.7% 15.4% 15.7% Uniform Direct Sale 10.0% 8.6% 9.1% 12.6% 12.5% 5.6% 10.4% 11.5% 11.3% 11.3% 11.7% First Aid, Safety and Fire Protection 10.6% 8.8% 5.3% 4.0% 5.7% 8.5% 8.6% 9.0% Document Management 4.1% 6.6% 14.1% 9.2% 9.6% 9.7% 6.2% 6.0% 8.5% Pretax Margin 15.5% 15.6% 15.3% 14.4% 13.5% 11.9% 10.3% 10.3% 11.4% 12.2% 12.7% Tax Rate 37.0% 37.0% 37.3% 37.3% 36.8% 37.4% 37.4% 37.1% 37.2% 37.3% 37.3% Net Margin 9.8% 9.8% 9.6% 9.0% 8.5% 7.4% 6.4% 6.5% 7.3% 7.6% 8.0% Changes YOY 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013E 2014E Total Revenue 4.7% 9.0% 11.0% 8.9% 6.2% -4.1% -6.0% 7.4% 7.7% 3.9% 3.7% Total Internal Revenue 3.0% 6.3% 7.8% 5.3% 4.7% -4.4% -6.5% 5.2% 6.1% 4.3% 4.1% Rental Uniforms and Ancillary Products 4.7% 7.4% 8.7% 6.5% 3.7% -2.8% -6.7% 4.8% 8.2% 4.3% 3.5% Internal 4.3% 6.8% 7.3% 4.2% 3.4% -2.4% -6.4% 3.3% 6.6% 4.7% 3.9% Uniform Direct Sale 4.8% 14.9% 18.6% 6.5% 3.2% -17.2% -9.8% 8.5% 3.5% 2.0% 3.0% Internal 4.4% 14.9% 18.6% 4.2% 3.2% -16.9% -10.1% 8.5% 3.5% 2.4% 3.4% First Aid, Safety and Fire Protection 11.4% -6.3% -10.4% 11.5% 10.1% 4.5% 4.0% Internal 6.2% -7.7% -10.8% 7.3% 8.5% 4.9% 4.4% Document Management 68.1% 17.0% 18.6% 27.0% 5.8% 3.0% 6.0% Internal 40.4% 9.2% 15.9% 15.3% 2.2% 3.4% 6.4% Organic, ex-paper 6.0% 12.7% 8.2% 4.4% 3.4% 6.4% Gross Income 6.0% 10.0% 11.5% 8.7% 6.3% -6.1% -5.1% 7.4% 8.0% 4.5% 4.7% Operating Expenses 4.6% 11.4% 12.1% 11.3% 9.3% -1.9% 0.3% 7.6% 2.6% 3.5% 3.4% Operating Income 8.3% 7.8% 10.6% 5.6% 0.0% -14.2% -17.0% 7.0% 21.5% 7.6% 7.4% Rental Uniforms and Ancillary Products 6.7% 9.2% 8.6% -1.9% -2.4% -4.3% -22.8% 1.8% 26.5% 8.8% 5.3% Uniform Direct Sale 19.6% -1.4% 24.7% -16.2% 2.3% -62.9% 67.1% 20.3% 1.6% 2.1% 6.6% First Aid, Safety and Fire Protection -6.9% -43.7% -33.0% 59.6% 63.7% 6.3% 8.8% Document Management 258.0% -23.6% 23.3% 28.0% -31.7% -1.4% 51.6% Pretax Income 10.3% 9.3% 9.4% 2.3% -0.5% -15.5% -18.7% 7.7% 18.7% 11.2% 8.5% Net Income 10.3% 9.3% 8.9% 2.3% 0.2% -16.3% -18.6% 8.2% 20.5% 9.2% 8.5% EPS 10.1% 9.1% 11.2% 7.9% 3.0% -14.9% -18.4% 12.8% 34.7% 13.0% 8.2% 14 Source: Company reports and Robert W. Baird & Co. analysis