Same Time Last Year - Year of UC 13-14

UC Year in Review
65 slides in 45 minutes

UC, A Year in Review: March 2013-Febrary 2014
Dave Michels
• NoJitter.com
• TalkingPointz.com
• UCStrategies.com
• Wainhouse Research
• @DaveMichels
Be sure to check the Innovation Showcase
Your Guide thru Time

• Enterprise Connect occurs every March.
What happens during the other months?
• Let’s take a look….
March 2013 – Feb 2014

Leadership
Mergers and Acquisitions
Cloud
Mobile
Video
Key Themes

• Mitel names Joe Vitalone EVP Sales
• Genesys names Dave Grennyson EVP and GM

• Oracle Intends to Acquire Tekelec
• Genesys acquired Utopy

• Avaya announces Collaborative Cloud for SPs
• Mitel Partners with Sprint on cloud solutions
• Cisco Connects TelePresence and WebEx
• NEC General Availability of 3C UCaaS

• New Avaya SBC for “secure communications
for remote, mobile and home-based workers”
• Avaya New Suites: Mobility and Collaboration

• Vidyo and Philips Healthcare enable
enterprise-grade video for remote patients

• Cisco Launches DX650 Android-based
endpoint
• Cisco Launches Resource Management
Automation

• Alcatel-Lucent Names Michel Combes CEO
• AVST hires Sean Shaughnessy SVP Sales
• Polycom hires Jim Kruger CMO

• Internet2 offers subscription-based Vidyo
communications

• Avaya names Ben Taft VP, Inside Sales
• Avaya names Brett Shockley SVP, CTO
• Avaya names Joe Manuele VP Global SP and SI
• Mitel names Tim Gaines VP Sales US

• Thinking Phone Networks Expands into EMEA
• 8x8 Supports HIPAA/HITECH Compliance

• ShoreTel announces Dock for iPhones and
iPads
• ShoreTel announces IP930D DECT Phones

• Google and MPEG LA agree on Royalty-Free
VP8 Licensing - WebRTC

• Google drops support of XMPP

• ShoreTel names Pankaj Malhortra SVP
Engineering

• Mitel acquires prairieFyre
• Genesys acquires SoundBite
• IBM acquires SoftLayer (cloud)

• Avaya announces new consulting service to
help businesses accelerate cloud and
collaboration
• Mitel offers complete line of Vidyo products
and services
• BroadSoft announces tools for WebRTC
support

• Apple Releases iOS 7

• Avaya Scopia Video Collaboration Solution for
IP Office
• CERN selects Vidyo for global, large-scale, real-
time collaborative for 20,000 scientists from
over 600 institutes
• Vidyo launches VidyoConferencing 3.0

• Avaya announces Avaya Aura Collaboration
Environment
• Snowden reveals NSA accessing Verizon
records and FBI & NSA said to be secretly
mining data from nine U.S. tech giants

• Avaya names Pierre-Paul Allard SVP WW Sales
• BroadSoft names Jeffery Pearl VP Carrier Sales
• Genband names David Walsh President CEO
• LifeSize names Craig Malloy Interim CEO
• Polycom names Kevin Parker Acting CEO
• Huge Reorg at Microsoft. Lync/Skype now
within Applications Group under EVP Qi Lu

• Aspect acquires Voxeo

• Aastra completes cutover at Iowa State to
hosted Internet2 10k lines in 10 weeks
(savings of $600k/yr)

• ShoreTel announces ShoreTel Mobility 7
• Microsoft reports biggest loss in a decade,
Surface takes $900 million write-down

• Siemens-Enterprise introduces “Ansible”
• ShoreTel reports customers double in Asia
over 12 months ending June 30 2012.
• ShoreTel introduces 400 Series IP SIP phones
• Gartner MQ Leaders: Cisco, Microsoft, Avaya,
Siemens-Enterprise

• 8x8 names Ramana Gottipati VP Prod Mktg
• Avaya promotes Richard Steranka to VP of
WW Channels
• BroadSoft names Andrew Wyatt VP of
Strategy
• ShoreTel names Don Joos CEO

• Mitel Partners with Black Box and Rackforce
for cloud-based solutions

• NEC 3C 8.5 Release – “new smart phone and
tablet clients top the list of capabilities”

• Vidyo and Google collaborate on VP9 SVC and
WebRTC
• WAPO: “Videoconference providers see uptick
in federal demand”
• Google switches codec in Hangouts from
H.264 SVC to VP8 AVC HD

• Many more Snowden revelations, including
NSA violated privacy rules 1000s of times
• SouthWest airlines moves its contact center to
an Aspect hosted solution
Half way! 6 more months to go

• 8x8 names Vikram Verma as CEO
• Blue Jeans names James Campanini as GM
EMEA, Jay O’Conner CMO
• Cisco names Peder Ulander VP Collab
Marketing
• Vidyo names Joan Vadermate VP of Marketing

• Verizon pays $130 B to buy out Vodafone in
Verizon Wireless
• Microsoft Intends to acquire smartphone
division of Nokia
• Genband acquires Fring, OTT Mobile IP
• Thrupoint spins-off its Fusion collaboration
business: CaféX Communications, Inc.

• iOS 7 adds support for FaceTime audio calling
• Microsoft includes free international Skype
calls plus 200GB 1Drive storage with Surface 2
and Surface Pro 2

• Citrix jumps into collaboration with video-
enabled “Project Zeus”

• Gartner MQ Corp Telephony Leaders: Cisco,
Avaya, Siemens-Enterprise, Alcatel-Lucent
• Snowden reveals UK and US can crack most
encryption used online
• Amazon announces MayDay on new Kindles
• Avaya aligns Contact Center with Oracle on
Customer Relationship solutions

• Andy Ory joins Thinking Phone Networks BoD
• Microsoft names Gurdeep Singh Pall CVP
Lync/Skype
• Jonathan Rosenburg returns to Cisco: VP CTO
Collaboration
• Jens Meggers named as VP and GM of Cisco
Cloud Collaboration

• Genesys acquires EchoPass
• Avaya acquires portions of ITNavigator

• BroadSoft announces extended dialer for
Chrome
• 8x8 expands with UK Data Center

• Avaya Messaging Service integrates SMS & IM
• Cisco Expressway facilitates any where any
device collaboration
• Cisco and Plantronics show Intelligent
Proximity

• Cisco announces MX300 fast, dual display
• Cisco Announces Jabber Guest
• Cisco “Open Sources” H.264 for WebRTC
• Forrester rates Vidyo as “Best Overall Video
Quality and Performance.”

• USPS goes with Aastra Clearspan (400k
endpoints)
• SEN becomes Unify
• Avaya Aura Collaboration Environment, IP
Office expanded for Mid-Market
• Cisco launches 7800 Series IP Endpoints

• Avaya hires Laurent Philonenko VP Corp
Strategy and Development
• BlackBerry names John Chen CEO

• Mitel to acquire Aastra (and double)
• IBM to acquire Fiberlink (MDM)
• Blackberry abandons plan to sell itself

• Gartner MQ UCaaS Leaders: West, Thinking
Phone Networks, 8x8
• Amazon launches Workspaces – cloud VDI
• Cisco’s CEO suggests that international sales
may be hindered due to NSA revelations
• NEC introduces “Cradle Phone”

• Polycom names Peter Leav CEO
• Unify names Dean Douglas CEO
• ShoreTel names Mark Roberts CMO

• Genesys acquires Voran
• Cisco to acquire Collaborate.com
• 8x8 acquires Voicenet Solutions in UK

• IETF stalemate on mandatory video codec for
WebRTC

• Huawei exits US Market
• Microsoft releases SDN API for Lync
• Genesys offers Premier, Business, and
Enterprise Editions on Genesys Customer
Experience Platform

• Interactive Intelligence reported 50% of its
2013 orders came from cloud (5% in 2009)
• Significant changes in executive leadership –
especially Avaya, Cisco, Microsoft, Unify, and
ShoreTel.
• OS Failures BB10 and Win8
• Big Year for Lync
• Lots-o-consolidation
2013 Trends

• Aastra acquires Telepo (Mitel closes on Aastra)
• VMware to acquire AirWatch (MDM)

• IBM says that Connections (Sametime) team
to embrace Windows Phone and Windows 8
tablets

• Google announces Chromebox for Meetings
• Vidyo announces H2O (Hangouts to Other)

• Genband announced Generation Enterprise –
WebRTC enabled UC
• IBM announced IBM Mail Next
• IBM renames everything Connections
Sametime 9 is Connections Chat and Meetings
• Frost reports enterprise social network usage
up 29.5%

• Unify names Jon Pritchard as EVP of WW
Channels and Steve Shanck GM NA Region
• Microsoft names Satya Nadella new CEO

• ALU inks deal to Sell ALU-E to Huaxin (China)
• Facebook acquired WhatsApp

• BroadSoft and Audiocodes introduce One
Voice for Hosted Services in Frankfurt

• Spectralink announces Android-based Wi-Fi
phones
• Microsoft announces Voice Controls for Lync
on Windows 8 devices

• Microsoft announces Lync to Skype Video
Calls
• Polycom announces Real Presence 1 –
significant simplification of licensing

• STC renames to SCTC (Society of
Communications Technology Consultants)
• Mitel launches Mi-Contact Center 7 – major
release
• NEC UC for Business 7.0 – global CCTR
• Microsoft previews “JLync”
• Microsoft signaling tighter integration
between Lync and Skype

Waning
• Devices
• SIP
• BYOD
• Mobility
• VoIP
Waxing
• Video
• Contact Center
• Cloud
• SDN
• Privacy
• “Experience”
• Consumerization
• WebRTC (not just talk)

Same Time Last Year - Year of UC 13-14

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