This document discusses the issue of "shadow IT" within organizations and provides potential solutions. Shadow IT refers to IT systems and services used within a company that are not formally approved by the central IT department. The document notes that shadow IT arises due to people, processes, technology, culture, and organizational factors. It suggests some common forms of shadow IT include cloud services, data transfer tools, collaboration platforms, marketing services, video streaming, wireless networks, BYOD policies, and email/social media use. To address shadow IT, the document proposes solutions such as fixing core IT issues, communicating with different departments, creating amnesty programs, standardizing common services, and adopting a "bring your own security" model.