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>	
  Compe((ve	
  Intel	
  <	
  
   Compe&&ve	
  intelligence	
  and	
  	
  
      how	
  to	
  poach	
  clients	
  
>	
  Short	
  but	
  sharp	
  history	
  
§         Datalicious	
  was	
  founded	
  in	
  late	
  2007	
  
§         Strong	
  Omniture	
  web	
  analy&cs	
  history	
  
§         Official	
  Omniture	
  &	
  Google	
  Analy&cs	
  partner	
  
§         Now	
  360	
  data	
  agency	
  with	
  specialist	
  team	
  
§         Combina&on	
  of	
  analysts	
  and	
  developers	
  
§         Carefully	
  selected	
  best	
  of	
  breed	
  partners	
  
§         Driving	
  industry	
  best	
  prac&ce	
  (ADMA)	
  
§         Turning	
  data	
  into	
  ac&onable	
  insights	
  
§         Execu&ng	
  smart	
  data	
  driven	
  campaigns	
  
	
  	
  
November	
  2011	
                  ©	
  Datalicious	
  Pty	
  Ltd	
        2	
  
>	
  Smart	
  data	
  driven	
  marke(ng	
  
                             “Using	
  data	
  to	
  widen	
  the	
  funnel”	
  

                       Media	
  A=ribu(on	
  &	
  Modeling                         	
  

                           Op(mise	
  channel	
  mix,	
  predict	
  sales	
  

                         Targeted	
  Direct	
  Marke(ng	
  	
  
                             Increase	
  relevance,	
  reduce	
  churn	
  

                           Tes(ng	
  &	
  Op(misa(on	
  
                                Remove	
  barriers,	
  drive	
  sales	
  

                                      Boos(ng	
  ROI	
  
November	
  2011	
                          ©	
  Datalicious	
  Pty	
  Ltd	
              3	
  
>	
  Clients	
  across	
  all	
  industries	
  




November	
  2011	
     ©	
  Datalicious	
  Pty	
  Ltd	
     4	
  
Compe((ve	
  intelligence	
  


November	
  2011	
     ©	
  Datalicious	
  Pty	
  Ltd	
     5	
  
Qantas	
  mistake	
  =	
  Virgin	
  opportunity	
  
Google:	
  “Qantas	
  Grounding	
  Takes	
  Off	
  in	
  Social	
  Media”	
  

    November	
  2011	
                            ©	
  Datalicious	
  Pty	
  Ltd	
     6	
  
Spike	
  in	
  Qantas	
  brand	
  searches	
  on	
  the	
  29th	
  




November	
  2011	
             ©	
  Datalicious	
  Pty	
  Ltd	
           7	
  
Iden(fying	
  regional	
  opportunity	
  and	
  search	
  terms	
  



  November	
  2011	
       ©	
  Datalicious	
  Pty	
  Ltd	
     8	
  
Alan	
  Joyce’s	
  salary	
  a	
  poten(al	
  campaign	
  topic	
  
November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
      9	
  
Salary	
  spike	
  connected	
  to	
  earlier	
  Qantas	
  spike	
  




November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
      10	
  
Frequent	
  flyers	
  an	
  important	
  target	
  audience	
  
November	
  2011	
        ©	
  Datalicious	
  Pty	
  Ltd	
     11	
  
Qantas	
  frequent	
  flyers	
  already	
  with	
  Velocity?	
  
November	
  2011	
       ©	
  Datalicious	
  Pty	
  Ltd	
     12	
  
>	
  Hitwise/Experian	
  MOSAIC	
  data	
  




Segments	
  C,	
  A	
  and	
  B	
  top	
  candidates	
  for	
  poaching	
  
  November	
  2011	
           ©	
  Datalicious	
  Pty	
  Ltd	
       13	
  
Don’t	
  forget	
  first-­‐hand	
  research	
  over	
  numbers	
  
November	
  2011	
        ©	
  Datalicious	
  Pty	
  Ltd	
     14	
  
Analyse	
  and	
  refine	
  poten(al	
  campaign	
  audience	
  
 November	
  2011	
       ©	
  Datalicious	
  Pty	
  Ltd	
     15	
  
Analyse	
  and	
  refine	
  poten(al	
  campaign	
  audience	
  
 November	
  2011	
       ©	
  Datalicious	
  Pty	
  Ltd	
     16	
  
Australian	
  websites	
  Qantas	
  frequent	
  flyers	
  visit	
  
November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
     17	
  
Visualise	
  data	
  to	
  support	
  analysis	
  and	
  explora(on	
  
  November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
     18	
  
Sites	
  accep(ng	
  ads	
  and	
  visited	
  by	
  Qantas	
  clients	
  
 November	
  2011	
           ©	
  Datalicious	
  Pty	
  Ltd	
       19	
  
Visualise	
  data	
  to	
  support	
  analysis	
  and	
  explora(on	
  
  November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
     20	
  
Number	
  of	
  search	
  adver(sers	
  increased	
  recently	
  
 November	
  2011	
       ©	
  Datalicious	
  Pty	
  Ltd	
     21	
  
Compe(tors	
  already	
  iden(fied	
  the	
  opportunity	
  
November	
  2011	
      ©	
  Datalicious	
  Pty	
  Ltd	
     22	
  
Compe(tors	
  wri(ng	
  search	
  ads	
  for	
  you,	
  literally	
  
 November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
     23	
  
Maybe	
  even	
  try	
  to	
  turn	
  key	
  brand	
  influencers	
  
November	
  2011	
         ©	
  Datalicious	
  Pty	
  Ltd	
       24	
  
>	
  Compe((ve	
  intelligence	
  tools	
  
§  Google	
  “Google	
  Agency	
  Toolkit”	
  	
  
           –  Google	
  Trends,	
  Search	
  Insights,	
  Ad	
  Planner	
  
§         hYp://www.keywordspy.com/	
  	
  
§         hYp://www.hitwise.com/	
  	
  	
  
§         hYp://www.whatrunswhere.com/	
  
§         hYp://wiki.kenburbary.com/	
  	
  	
  
§         hYp://twiYersen&ment.appspot.com/	
  	
  	
  
§         hYp://www.viralheat.com/	
  	
  
§         hYp://www.klout.com/	
  	
  
	
  	
  
November	
  2011	
                      ©	
  Datalicious	
  Pty	
  Ltd	
      25	
  
Contact	
  us	
  
                       cbartens@datalicious.com	
  
                                  	
  
                            Learn	
  more	
  
                          blog.datalicious.com	
  
                                    	
  
                              Follow	
  us	
  
                        twi=er.com/datalicious	
  
                                  	
  
November	
  2011	
               ©	
  Datalicious	
  Pty	
  Ltd	
     26	
  
Data	
  >	
  Insights	
  >	
  Ac(on	
  

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OMX Competitive Intelligence

  • 1. >  Compe((ve  Intel  <   Compe&&ve  intelligence  and     how  to  poach  clients  
  • 2. >  Short  but  sharp  history   §  Datalicious  was  founded  in  late  2007   §  Strong  Omniture  web  analy&cs  history   §  Official  Omniture  &  Google  Analy&cs  partner   §  Now  360  data  agency  with  specialist  team   §  Combina&on  of  analysts  and  developers   §  Carefully  selected  best  of  breed  partners   §  Driving  industry  best  prac&ce  (ADMA)   §  Turning  data  into  ac&onable  insights   §  Execu&ng  smart  data  driven  campaigns       November  2011   ©  Datalicious  Pty  Ltd   2  
  • 3. >  Smart  data  driven  marke(ng   “Using  data  to  widen  the  funnel”   Media  A=ribu(on  &  Modeling   Op(mise  channel  mix,  predict  sales   Targeted  Direct  Marke(ng     Increase  relevance,  reduce  churn   Tes(ng  &  Op(misa(on   Remove  barriers,  drive  sales   Boos(ng  ROI   November  2011   ©  Datalicious  Pty  Ltd   3  
  • 4. >  Clients  across  all  industries   November  2011   ©  Datalicious  Pty  Ltd   4  
  • 5. Compe((ve  intelligence   November  2011   ©  Datalicious  Pty  Ltd   5  
  • 6. Qantas  mistake  =  Virgin  opportunity   Google:  “Qantas  Grounding  Takes  Off  in  Social  Media”   November  2011   ©  Datalicious  Pty  Ltd   6  
  • 7. Spike  in  Qantas  brand  searches  on  the  29th   November  2011   ©  Datalicious  Pty  Ltd   7  
  • 8. Iden(fying  regional  opportunity  and  search  terms   November  2011   ©  Datalicious  Pty  Ltd   8  
  • 9. Alan  Joyce’s  salary  a  poten(al  campaign  topic   November  2011   ©  Datalicious  Pty  Ltd   9  
  • 10. Salary  spike  connected  to  earlier  Qantas  spike   November  2011   ©  Datalicious  Pty  Ltd   10  
  • 11. Frequent  flyers  an  important  target  audience   November  2011   ©  Datalicious  Pty  Ltd   11  
  • 12. Qantas  frequent  flyers  already  with  Velocity?   November  2011   ©  Datalicious  Pty  Ltd   12  
  • 13. >  Hitwise/Experian  MOSAIC  data   Segments  C,  A  and  B  top  candidates  for  poaching   November  2011   ©  Datalicious  Pty  Ltd   13  
  • 14. Don’t  forget  first-­‐hand  research  over  numbers   November  2011   ©  Datalicious  Pty  Ltd   14  
  • 15. Analyse  and  refine  poten(al  campaign  audience   November  2011   ©  Datalicious  Pty  Ltd   15  
  • 16. Analyse  and  refine  poten(al  campaign  audience   November  2011   ©  Datalicious  Pty  Ltd   16  
  • 17. Australian  websites  Qantas  frequent  flyers  visit   November  2011   ©  Datalicious  Pty  Ltd   17  
  • 18. Visualise  data  to  support  analysis  and  explora(on   November  2011   ©  Datalicious  Pty  Ltd   18  
  • 19. Sites  accep(ng  ads  and  visited  by  Qantas  clients   November  2011   ©  Datalicious  Pty  Ltd   19  
  • 20. Visualise  data  to  support  analysis  and  explora(on   November  2011   ©  Datalicious  Pty  Ltd   20  
  • 21. Number  of  search  adver(sers  increased  recently   November  2011   ©  Datalicious  Pty  Ltd   21  
  • 22. Compe(tors  already  iden(fied  the  opportunity   November  2011   ©  Datalicious  Pty  Ltd   22  
  • 23. Compe(tors  wri(ng  search  ads  for  you,  literally   November  2011   ©  Datalicious  Pty  Ltd   23  
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  • 25. >  Compe((ve  intelligence  tools   §  Google  “Google  Agency  Toolkit”     –  Google  Trends,  Search  Insights,  Ad  Planner   §  hYp://www.keywordspy.com/     §  hYp://www.hitwise.com/       §  hYp://www.whatrunswhere.com/   §  hYp://wiki.kenburbary.com/       §  hYp://twiYersen&ment.appspot.com/       §  hYp://www.viralheat.com/     §  hYp://www.klout.com/         November  2011   ©  Datalicious  Pty  Ltd   25  
  • 26. Contact  us   cbartens@datalicious.com     Learn  more   blog.datalicious.com     Follow  us   twi=er.com/datalicious     November  2011   ©  Datalicious  Pty  Ltd   26  
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