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Project Management of a Globally Distributed Team - Tools and Techniques
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PROJECT MANAGEMENT
OF A GLOBALLY
DISTRIBUTED TEAM
TOOLS & TECHNIQUES
Presented by: May 1, 2006
Denny Panakal, PMP (denny@dataincusa.com)
Michelle Medley, PMP (michelle@dataincusa.com)
Tom Markowski, PMP (tom@dataincusa.com)
2. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Global Project Management Challenge
IT Projects by nature are inherently complex. Factors that must
be managed include:
Scope Time
Cost Quality
Risk Communication
Integration Resources
In today’s global economy, global projects span multiple
offices in different countries, time zones and cultures posing
additional levels of complexity, difficulty and risks
Global Projects mandate the need for more sophisticated
project management tools and techniques that facilitate
stronger collaboration, information & data sharing and control
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3. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Data Inc.’s Solution – Microsoft SharePoint
Data Inc. utilizes Microsoft SharePoint integrated with
Microsoft Project Server as a tool to manage projects
SharePoint facilitates team collaboration and information
centralization, among Data Inc. overseas centers and
clients
Manages work, provides business intelligence, improves
productivity and assists in knowledge retention
Used for all phases of the Project Life Cycle
Used as a means to formalize standards, processes,
controls and documentation
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4. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Sample Project Management SharePoint Site
Project Site helps with
the following Areas of
Knowledge:
Integration
Management
Scope Management
Time Management
Cost Management
Quality Management
Communications
Management
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5. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Collaboration at Collaboration
Multiple Levels Topology
Enterprise
Division
Team
Individual
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6. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Shared Services Deployed on a Global Scale
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7. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Project Integration Management
SharePoint used to share the Project Charter and the
Project Plan across all team members
SharePoint integrates with Microsoft Project Server for
real-time Project Management
SharePoint facilitates centralized work assignments and
plan execution
Monitors progress remotely 24x7
Enforces organizational procedures
Change Control: Webpart tracks and manages changes
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8. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Project Scope Management
Effective Scope Management is critical to the success of a
global or geographically distributed project
During the Scope Initiation phase WebEx used for team
discussions and SharePoint discussion board used for
soliciting feedback from stakeholders
Project objectives, deliverables, change control
procedures and WBS are stored in SharePoint document
repositories which are accessible 24x7, online, by all
stakeholders
Actual changes are managed using the list feature of the
SharePoint website. The schedule changes are then
reflected in the Microsoft Project Server
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9. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Project Time Management
Microsoft Project Server integrates with SharePoint for
task scheduling and progress tracking
Team members use SharePoint to view tasks allocated
and submit timesheets
Document repository used to share the Work Breakdown
Structure (WBS) and project plan
Clients use SharePoint site to monitor project progress
and milestones
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10. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Project Cost Management
SOLOMON - Accounting Software from Microsoft
Accounting software solution that fully integrates with
Microsoft SharePoint and Microsoft Project Server
Central repository accesses accounting and cost data
Connects other systems and information to deliver a true,
end-to-end business solution
Seamless information flow across multiple locations
Manages Multiple Currencies
Provides Financial Statement Translation
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11. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Project Quality Management
In SharePoint each issue is a collaborative discussion
Typically, someone opens a new issue - others can
contribute information to the discussion field of this issue
SharePoint used to capture issue resolution, depending on
the type of solution. Issues can be marked as closed or
postponed
Newly assigned issues appear on the team member’s
Home page, and issue lists are accessed in the Project
Center and Tasks of Microsoft Project Web Access
E-mail notifications alert the team when issues are
opened, assigned, updated or resolved
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12. PROJECT MANAGEMENT OF A GLOBALLY DISTRIBUTED TEAM
Communications Management
SharePoint used as a single node for all communications
among all project stakeholders
Client logs into SharePoint to check project status, request
meetings and log defects
Project Manager and team members communicate using
meeting workspaces and threaded discussion boards
available in SharePoint
Integration with MS-Outlook for Email alerts of task
assignments from Microsoft Project Server
SharePoint facilitates Resource Centralization, Document
Repository and Knowledge Retention
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