Twitter for Social Care

1. Learning Pool
webinar:
Walsall 24
Twitter for social care
Dan Slee comms2point0 and Pete Jackson IEWM
ADASS national conference Stone #adassspring
https://flic.kr/p/5VwCRW

2. Shift Happens
http://youtu.be/QUCfFcchw1w

3. What is social
media?

4. What is social
media?

5. North Korea District Council
http://flic.kr/p/5scVEJ No!

6. North Korea District Council
http://flic.kr/p/5scVEJ No!
IT’S NOT
BROADCASTING

7. Yes!
It’s conversation

8. Yes!
It’s conversation

9. Yes!
It’s conversation

10. “Organisations don’t
tweet. People do.”
- Euan Semple
Yes!

11. Why social
media?

12. What is social
media?
We no
longer
have to
go
through the
Priesthood of
journalists to
talk to our
residents…

13. What is social
media?
We no
longer
have to
go
through the
Priesthood of
journalists to
talk to our
residents…
85 per cent of the UK
population have
internet access
Source: Ofcom

14. What is social
media?
We no
longer
have to
go
through the
Priesthood of
journalists to
talk to our
residents…
85 per cent of the UK
population have
internet access
Source: Ofcom
64 per cent of those with internet
access have a social media access
Source: Ofcom

15. What is social
media?
We no
longer
have to
go
through the
Priesthood of
journalists to
talk to our
residents…
85 per cent of the UK
population have
internet access
Source: Ofcom
64 per cent of those with internet
access have a social media access
Source: Ofcom
FREE! You can do a better job as a
manager and leader

16. Why social
media?

17. Who do people find credible?
http://www.slideshare.net/EdelmanInsights/global-deck-2013-edelman-trust-barometer-16086761

18. Who do people trust most?

19. Why Twitter?

20. @davethroup

21. @walsallwildlife

22. @argyllandbute
No!

23. Twitter in social
care?

24. 1. Digital engagement

25. 2. Internal and external comms

26. 2. Internal and external comms
https://www.youtube.com/watch?v=fW8amMCVAJQ

27. 3. Thought leadership

28. 3. Thought leadership (knowing what
others are thinking)

29. 4. Career development

30. 5. Innovation

31. 6. Story telling

32. How does
Twitter work?

33. Pub quiz

34. Pub quiz
1. Grateful American, Czech immigrant,
mother & grandmother, fmr SecState,
passionate democrat, author, prof,
bizwoman, pin collector, & occasional
drummer

35. Pub quiz
2. We're flying free like birds in the sky
because we're ALIVE. Here, there and
everywhere...

36. Pub quiz
3. Assistant Director of Policy, the King's
Fund, interests: social care, local
government & NHS; housing & care issues;
chicken keeping; tweeting personal views

37. Pub quiz
4. We are the centre of excellence for
social work, upholding and strengthening
professional standards to the benefit of the
public.

38. Pub quiz
5. Chief Inspector of Adult Social
Care @CareQualityComm. Passionate
about making a difference. Also - #SAFC,
hiking, Le Tour & a bit of culture. Own
views. Crouch End, North London

39. Pub quiz
6. Special Policy
Lead @CareQualityComm all views are of
course mine not those of CQC. I tweet
football & current affairs in a personal
capacity. RT not agreement
London

40. Pub quiz
7. Director, Choreographer, TV Judge,
Drag Queen and more...

41. Pub quiz
8. In favour of public services Turns
ideas into action. Trust Board
member@telfordutd. Adult Social Care

42. Pub quiz
9. British Actor, Writer, Lord of Dance,
Prince of Swimwear & Blogger. NEVER
reads Direct Messages

43. Pub quiz
10. MP for Brentwood & Ongar

44. Pub quiz
10. MP for Brentwood & Ongar

45. What next?

46. Thank you!
Dan Slee
Comms2point0
IEWM associate
dan@comms2point0.co.uk
@danslee
Pete Jackson
IEWM
pjackson@westmidlandsiep.gov.uk
@pete62jackson