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Finding the #WIN in Citizen Engagement

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Dan Munz
Dan Munz

Presented for GovLoop Citizen Engagement Survival Guide online training session: http://www.govloop.com/profiles/blogs/govloop-training-citizen

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Finding the #WIN in Citizen Engagement Dan Munz Center for New Media and Citizen Engagement U.S. General Services Administration August 25, 2010
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Today’s session
Survival = Not Fun
Not sustainable .
 
Closed Government vs. Open Government
“ Webinar” vs. Discussion
One-Way = Not Good Enough
What does a two-way government look like?
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This is unnatural . (That’s why you need a survival guide to do it.)
1. Mind the gaps (in law and policy)
2. Empower your skeptics, but own your risk.
3. Build a process , not a website .
4. Connecting with people is good. Connecting them with each other is better.
5. Screw around online. (Effectively!) credit: @levyj413
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Finding the #WIN in Citizen Engagement