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Latin
America
The immediate
The longer term
Opportunities




Miami
November, 2012
Legal notice




   Wherever possible, AMI has verified the accuracy of information provided by third
   parties, but does not under any circumstances accept responsibility for such
   inaccuracies should they remain unverified.

   It is expected that the reader will use the information provided in this report in
   conjunction with other information and with sound management practices. AMI
   therefore will not assume responsibility for commercial loss due to business decisions
   made based on the use or non-use of the information provided.




                                           2
Your Presenter




                 3
What we do…

              bespoke                      that answers strategic              in Latin America
 Market Intelligence                             questions

                                         • Should we enter the market?
                                         • How do we compete against
           Customer                        the dominate local player?
           • Market Research             • What do local customers
                                           expect from their supplier?
                                         • In which market will we gain
                                           the most growth in 2013?
Climate                                  • Should we buy or greenfield?
• Economic
                        Competitor       • Who is the best local firm with
  analysis              • Competitive      whom to partner?
• Political risk          Intelligence
  analysis                               • Do we face regulatory risk?
                                         • If the opposition wins, will they
                                           support our investment?
                                         • What products will our
                                           competition launch next year?
                                         • What is the optimal product
                                           mix to serve our target
                                           market?


                                                    4
Eight strong industry practices

                       Financial Services                                                      Industrial
                       • 160 LatAm projects since 1994                                         • 105 LatAm projects since 1994
                       • Consumer & corporate cards, pre-paid                                  • Transportation, manufacturing,
                        cards, insurance, banking, consumer loans,                              chemicals, metals, plastics, paper,
                        trade finance, more..                                                   packaging, safety




Retail & CPG                                                             Natural Resources
• 170 LatAm projects since 1992                                          • 90 LatAm projects since 1992
• Food, beverage, snacks, appliances, beauty                             • Mining – exploration, equipment;
 products, toys, entertainment                                            Energy – oil & gas, alternatives,
                                                                          petrochemicals; Agriculture –
                                                                          commodities, fertilizers, technology



                       Healthcare                                                              Automotive
                       • 80 LatAm projects since 1993                                          • 110 LatAm projects since 1993
                       • Pharmaceuticals, supplements, vaccines,                               • Cars, trucks, buses, OEM parts,
                        medical equipment, devices, hospital                                    aftermarket, service, finance
                        services, health policy, more…



Telco, IT, Media                                                         Logistics
• 70 LatAm projects since 1993                                           • 75 LatAm projects since 1993
• Telco – wireless, ISP, services, equipment;                            • 3PL, air cargo, FTL, LTL, rail, ocean,
 IT – computers & accessories, ERP, AMT;                                  warehousing, distribution, equipment,
 Media – gaming, pictures, print, TV, radio,                              software
 signage




                                                                     5
AMI enjoys a global partnership with the GIA, the
    world’s largest network of market intelligence companies
•    GIA Group embodies 24 offices globally, of which AMI operates Mexico and Miami.




                                         6
The Immediate (2013)




                   7
Exogenous Forces – trending positive



                              Europe
                              + ECB
                              ? Merkel




     USA                                                                  China
+ manufacturing                                                    + Migration
+/- Energy sector                                                  + New political cycle
? Fiscal cliff                              Syria & Iran           ? Economic shift
                                         +/- Oil shock
                                         - Financial instability




                               8
Spheres of Economic Influence – China predominates

                                          Europe
                                          -       Caribbean tourism
                                          -       Caribbean private banking
                                          -       Caribbean exports
                                          -       South American commercial
                                                  and institutional lending




                                              China
                                              -      Food imports from Brazil,
                                                     Argentina, Paraguay,
                                                     Uruguay
USA                                           -      Metals imports from Peru,
-   Mexican manufacture exports                      Chile, Bolivia, Brazil
-   Mexico bound FDI                          -      Energy imports from
-   Central American, Caribbean                      Venezuela, Peru, Colombia
    and Mexican remittances                   -      Mining investment in
-   Central American manufacture                     Ecuador, Peru, Bolivia,
    exports                                          Venezuela
-   Caribbean tourism                         -      Infrastructure investment in
-   Caribbean banking                                Panama, Caribbean,
-   Andean bound FDI                                 Central America, Peru,
-   Andean product exports                           Ecuador, Venezuela, Brazil
                                              -      Bi-lateral loans in most
                                                     markets

                                   9
Country Forecasts – a predictable tale of the usual suspects
Regional growth will increase from 3.1% to 4.0%
- Commodity prices are rebounding
- Credit is loosening


                  Consumption Growth            X-change rate (2010 =
                                                                            2013
                         (%)                    100)                        versus
                  2011        2012     2013      2011     2012     2013     2012
Brazil                  4.8      3.5      5.1       100     83.0     80.5
Mexico                  4.5      3.8      3.7       100     93.7     96.5
Argentina               9.5      4.3      3.5       100     93.2     84.0
Colombia                6.6      4.6      5.3       100    102.7    102.3
Venezuela               4.0      7.5      1.0       100    100.0     74.1
Chile                   8.8      5.9      5.9       100     99.0     98.0
Peru                    6.4      5.9      5.6       100    104.2    106.6
Ecuador                 5.8      4.4      3.1       100    100.0    100.0


                                         10
US Elections – Latin America still won’t matter come Nov 7th




Possible overhaul of immigration including                        Lessen enforcement of employers, possibly
amnesty to illegals, might expand H1B               Immigration   expand temporary worker plan, expand H1B
Record levels (due to sharing databases) helps
justify amnesty                                     Deportation   Likely to continue because of lack of amnesty

Latecomer to the political benefits of trade.
                                                                  Wants to sign more free trade agreements in
Would support symbolic new trade agreements if        Trade       LatAm, Brazil especially
politically convenient.
Gun shy on further liberalizing of relations with                 Wants to reverse Obama’s easing of Cuba
Cuba after Castro snub. Continue non-               Sanctions     embargo. Strong rhetoric against Chavez –
intervention with Venezuela.                                      possible sanctions?

Likely shrink as a result of other priorities.         Aid        Likely shrink as a result of budget cuts.

                                                                  May push for “Plan Mexico”. Strengthen DEA
Cited as a priority but not acted upon as such.
Drug trade to US is in decline on its own.            Drugs       enforcement efforts. Deepen investigation in
                                                                  Venezuela.



                                                        11
The Longer Term (Societal Trends)




                    12
Latin America is entering an optimal demographic phase



                                              LatAm’s 40
                                              year
GLOBAL RANK   COUNTRY       MEDIAN AGE
                                              demographic
    33          Cuba          38.4
                                              window
    48         Uruguay        33.6
    56           Chile        32.1
    61        Argentina       30.5
    71          Brazil        29.3
    78        Colombia        28.0
    82         Mexico         27.1
    85           Peru         26.2
    86        Dom Rep         26.1
    86        Venezuela       26.1
    87         Ecuador        25.7
    94        El Salvador     24.3
    95         Jamaica        24.2
    103         Bolivia       22.5
    114       Guatemala       20.0




                                         13                 Source – www.investmentu.com
Modernizing LatAm Household structure
     the age of segmentation has arrived
                                                                                         100%



    Non Family                                                            Nuclear Family                                                           Other Family Types
      14.5%                                                                   61.6%                                                                      23.9%




                                                                                                                                                                                 Composite Family
                   Unwed, Students




                                                                                                                                   Single Parent
                                                                                                              (Female) 9.9%
                                        Couple, no kids




                                                                                                                                    (Male) 1.5%
    Living Alone




                                                                                                              Single Parent
                    Friends 5.0%




                                                                       Two Parents with Kids
        9.5%




                                                                                                                                                   Extended Family




                                                                                                                                                                                     2.2%
                                            8.1%




                                                                              42.0%                                                                     21.7%




                                                                                                         Working Mother
                                     Single Income
                                      Dual Income




Latin America’s                                                                                                                                     Emigration and divorce
                                                             Dual Income               Single Income                                                have created more
                                          3.4%

                                          4.7%




                                                                                                                          Mother 3.6%
                                                                                                              6.3%
fastest growing




                                                                                                                          Unemployed
segment is elderly                                             19.8%                       22.2%                                                    single mothers
living without
children

                                                          Often brutal economic reforms in the 1990’s
                                                          eroded the real incomes of middle and
                                                                                                                                                                     CAGR
                                                          working class segments, forcing both parents                                                      Percentage Growth
Source: ECLAC                                             to work. Modernizing ways encouraged SES A,                                                          of market share
                                                                                                                                                                    1990-2010
                                                          B, C+ women to hold onto their careers.



                                                                                        14
USD Billions
               Credit will continue to expand but at a slower rate




                                           15                        Source - EIU
The emergence of a new viable market
2015 Analysis using 2005 constant USD prices




                                               ABC1
                                               • 34.4 million homes
                                               • $1,342 bn total spend
                                               ABC1 = HH income of over $20k USD or
                                               $15k per year (constant 2005 prices)




                                                     Top of the
                                                     Base of the Pyramid
                                                     • 40.3 million homes
                                                     • $417 bn total spend




                                                     Based upon WRI and EIU figures
                                                     and AMI Analysis




                                  16
Crime & corruption will continue to plague the region


                                            The World’s Deadliest Cities
                                                 City                        Murders
                                                                            /100,000
                                            1    San Pedro Sula, Honduras       158
                                            2    Ciudad Juarez, Mexico          147
                                            3    Maceio, Brazil                 135
                                            4    Acapulco, Mexico               127
                                            5    Tegucigalpa, Honduras           99
                                            6    Caracas, Venezuela              98
                                            7    Torreon, Mexico                 87
                                            8    Chihuahua, Mexico               82
                                            9    Durango, Mexico                 79
                                            10   Belem, Brazil                   78
                                            21   New Orleans                     69
Sources – Transparency
International, World Bank                   30   Detroit, USA                    48
                                            31   Bagdad, Iraq                    48
                                            43   St. Louis, USA                  35
                                            44   Cape Town, South Africa         34




                                17
Latin Americans clamor to connect

 80%



 70%



 60%



 50%



 40%



 30%



 20%



 10%



 0%
       2009   2010   2011        2012   2013   2014   2015




                                                         Source - EIU
                            18
Latin Americans are the greatest consumers of social
media on earth and distrustful of traditional media


                              250           Facebook subscribers
                                            Newspaper Readers
                              200


                   millions
                              150

                              100

                              50

                               0
                                     2010    2011     2012    2013   2014




                                    19
Older & Wiser




                20
1990 versus 2020




                  • 5.3 pph                                             • 3.3 pph
 1990 household




                                                       2020 household
                  • Ages 30-40 fastest growing                          • Age 60+ fastest growing
                  • US$2,720 GDP per capita                             • US$15,390 GDP per capita
                  • 3% car ownership                                    • 21% car ownership
                  • <3% have credit cards                               • >25% have credit cards
                  • Shrinking middle class                              • Expanding middle class
                  • Economic crisis                                     • Social crisis
                  • Conform to tradition                                • Seek pleasure
                  • Fitting in (collective)                             • Gaining power (individual)
                  • Undemanding consumers                               • Very demanding customer
                  • Cost conscious                                      • Value & convenience driven
                  • Traditional                                         • Social media, unpredictable
                    media, Predictable opinions




                                                  21
Opportunities - How to win tomorrow’s
Latin American customers




                    22
Utilize Modern Segmentation Techniques

       Traditional                Modern Consumer
       Segmentation               Segmentation
       Geography                  Income
       Income                     Psychographics
       Age                         Lifestyle
       Gender                      Values
                                   Interests & Hobbies
                                   Loyalty
                                   Purchase Timing
                                   Usage level
                                  Geodemographics




                         23
Build value, service & convenience and they will come




Choice
                                              Best value, not
                                              lowest price
Time
                                              Solve my
                  Demanding                   problems
                  Consumer
Credit                                        Treat me as an
                                              individual

Empowerment                                   Inform me now




                          24
Introduce a wider spectrum of products

Old thinking:                                   New thinking:
Introduce (dump) three                          Introduce multiple
products into the LatAm                             niche products
market



               Luxury
                                            1
                                            3
             Mid-price
                                      2         4
                                      6         8
                Value
                                  5         7           9

                             25
Embrace testimonial marketing via social media




                                                      •   Did I tell you I test-drove the new Harley-
•   Our product is great                                  Davidson?
•   You’ll love our product or your money
    back
                                                           – What did you think of it?
•   Recall our brand, recall our brand, recall             – Loved it. You should try it.
    ….                                                     – 54 of your friends liked it, 6 disliked it
•   Traditional advertising                           •   Don’t take our word for it, ask your friends
•   Unsubtle PR techniques (journalists for
                                                      •   Convince credible opinions to try your
    sale)
                                                          product
•   No objective 3rd party opinion in sight
•   Metrics: Eyeballs, awareness                      •   Metrics: brand
•   Research methods: surveys
                                                          emotion, usage, recommendations
                                                      •   Research methods: Observational
                                                          research


                                                 26
Leverage Latin America as a Base of the Pyramid
Laboratory




                     Why start your global Base of the
                     Pyramid strategy in Latin America?
                     •   Middle income
                     •   Distribution systems
                     •   Communication
                     •   Homogeneity
                     •   Free trade
                                27
John Price
           Market Intelligence
     jprice@americasmi.com
            +1.305.773.1141
28

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Versailles Breakfast Latin America Presentation Ami 2012 11 02

  • 1. Latin America The immediate The longer term Opportunities Miami November, 2012
  • 2. Legal notice Wherever possible, AMI has verified the accuracy of information provided by third parties, but does not under any circumstances accept responsibility for such inaccuracies should they remain unverified. It is expected that the reader will use the information provided in this report in conjunction with other information and with sound management practices. AMI therefore will not assume responsibility for commercial loss due to business decisions made based on the use or non-use of the information provided. 2
  • 4. What we do… bespoke that answers strategic in Latin America Market Intelligence questions • Should we enter the market? • How do we compete against Customer the dominate local player? • Market Research • What do local customers expect from their supplier? • In which market will we gain the most growth in 2013? Climate • Should we buy or greenfield? • Economic Competitor • Who is the best local firm with analysis • Competitive whom to partner? • Political risk Intelligence analysis • Do we face regulatory risk? • If the opposition wins, will they support our investment? • What products will our competition launch next year? • What is the optimal product mix to serve our target market? 4
  • 5. Eight strong industry practices Financial Services Industrial • 160 LatAm projects since 1994 • 105 LatAm projects since 1994 • Consumer & corporate cards, pre-paid • Transportation, manufacturing, cards, insurance, banking, consumer loans, chemicals, metals, plastics, paper, trade finance, more.. packaging, safety Retail & CPG Natural Resources • 170 LatAm projects since 1992 • 90 LatAm projects since 1992 • Food, beverage, snacks, appliances, beauty • Mining – exploration, equipment; products, toys, entertainment Energy – oil & gas, alternatives, petrochemicals; Agriculture – commodities, fertilizers, technology Healthcare Automotive • 80 LatAm projects since 1993 • 110 LatAm projects since 1993 • Pharmaceuticals, supplements, vaccines, • Cars, trucks, buses, OEM parts, medical equipment, devices, hospital aftermarket, service, finance services, health policy, more… Telco, IT, Media Logistics • 70 LatAm projects since 1993 • 75 LatAm projects since 1993 • Telco – wireless, ISP, services, equipment; • 3PL, air cargo, FTL, LTL, rail, ocean, IT – computers & accessories, ERP, AMT; warehousing, distribution, equipment, Media – gaming, pictures, print, TV, radio, software signage 5
  • 6. AMI enjoys a global partnership with the GIA, the world’s largest network of market intelligence companies • GIA Group embodies 24 offices globally, of which AMI operates Mexico and Miami. 6
  • 8. Exogenous Forces – trending positive Europe + ECB ? Merkel USA China + manufacturing + Migration +/- Energy sector + New political cycle ? Fiscal cliff Syria & Iran ? Economic shift +/- Oil shock - Financial instability 8
  • 9. Spheres of Economic Influence – China predominates Europe - Caribbean tourism - Caribbean private banking - Caribbean exports - South American commercial and institutional lending China - Food imports from Brazil, Argentina, Paraguay, Uruguay USA - Metals imports from Peru, - Mexican manufacture exports Chile, Bolivia, Brazil - Mexico bound FDI - Energy imports from - Central American, Caribbean Venezuela, Peru, Colombia and Mexican remittances - Mining investment in - Central American manufacture Ecuador, Peru, Bolivia, exports Venezuela - Caribbean tourism - Infrastructure investment in - Caribbean banking Panama, Caribbean, - Andean bound FDI Central America, Peru, - Andean product exports Ecuador, Venezuela, Brazil - Bi-lateral loans in most markets 9
  • 10. Country Forecasts – a predictable tale of the usual suspects Regional growth will increase from 3.1% to 4.0% - Commodity prices are rebounding - Credit is loosening Consumption Growth X-change rate (2010 = 2013 (%) 100) versus 2011 2012 2013 2011 2012 2013 2012 Brazil 4.8 3.5 5.1 100 83.0 80.5 Mexico 4.5 3.8 3.7 100 93.7 96.5 Argentina 9.5 4.3 3.5 100 93.2 84.0 Colombia 6.6 4.6 5.3 100 102.7 102.3 Venezuela 4.0 7.5 1.0 100 100.0 74.1 Chile 8.8 5.9 5.9 100 99.0 98.0 Peru 6.4 5.9 5.6 100 104.2 106.6 Ecuador 5.8 4.4 3.1 100 100.0 100.0 10
  • 11. US Elections – Latin America still won’t matter come Nov 7th Possible overhaul of immigration including Lessen enforcement of employers, possibly amnesty to illegals, might expand H1B Immigration expand temporary worker plan, expand H1B Record levels (due to sharing databases) helps justify amnesty Deportation Likely to continue because of lack of amnesty Latecomer to the political benefits of trade. Wants to sign more free trade agreements in Would support symbolic new trade agreements if Trade LatAm, Brazil especially politically convenient. Gun shy on further liberalizing of relations with Wants to reverse Obama’s easing of Cuba Cuba after Castro snub. Continue non- Sanctions embargo. Strong rhetoric against Chavez – intervention with Venezuela. possible sanctions? Likely shrink as a result of other priorities. Aid Likely shrink as a result of budget cuts. May push for “Plan Mexico”. Strengthen DEA Cited as a priority but not acted upon as such. Drug trade to US is in decline on its own. Drugs enforcement efforts. Deepen investigation in Venezuela. 11
  • 12. The Longer Term (Societal Trends) 12
  • 13. Latin America is entering an optimal demographic phase LatAm’s 40 year GLOBAL RANK COUNTRY MEDIAN AGE demographic 33 Cuba 38.4 window 48 Uruguay 33.6 56 Chile 32.1 61 Argentina 30.5 71 Brazil 29.3 78 Colombia 28.0 82 Mexico 27.1 85 Peru 26.2 86 Dom Rep 26.1 86 Venezuela 26.1 87 Ecuador 25.7 94 El Salvador 24.3 95 Jamaica 24.2 103 Bolivia 22.5 114 Guatemala 20.0 13 Source – www.investmentu.com
  • 14. Modernizing LatAm Household structure the age of segmentation has arrived 100% Non Family Nuclear Family Other Family Types 14.5% 61.6% 23.9% Composite Family Unwed, Students Single Parent (Female) 9.9% Couple, no kids (Male) 1.5% Living Alone Single Parent Friends 5.0% Two Parents with Kids 9.5% Extended Family 2.2% 8.1% 42.0% 21.7% Working Mother Single Income Dual Income Latin America’s Emigration and divorce Dual Income Single Income have created more 3.4% 4.7% Mother 3.6% 6.3% fastest growing Unemployed segment is elderly 19.8% 22.2% single mothers living without children Often brutal economic reforms in the 1990’s eroded the real incomes of middle and CAGR working class segments, forcing both parents Percentage Growth Source: ECLAC to work. Modernizing ways encouraged SES A, of market share 1990-2010 B, C+ women to hold onto their careers. 14
  • 15. USD Billions Credit will continue to expand but at a slower rate 15 Source - EIU
  • 16. The emergence of a new viable market 2015 Analysis using 2005 constant USD prices ABC1 • 34.4 million homes • $1,342 bn total spend ABC1 = HH income of over $20k USD or $15k per year (constant 2005 prices) Top of the Base of the Pyramid • 40.3 million homes • $417 bn total spend Based upon WRI and EIU figures and AMI Analysis 16
  • 17. Crime & corruption will continue to plague the region The World’s Deadliest Cities City Murders /100,000 1 San Pedro Sula, Honduras 158 2 Ciudad Juarez, Mexico 147 3 Maceio, Brazil 135 4 Acapulco, Mexico 127 5 Tegucigalpa, Honduras 99 6 Caracas, Venezuela 98 7 Torreon, Mexico 87 8 Chihuahua, Mexico 82 9 Durango, Mexico 79 10 Belem, Brazil 78 21 New Orleans 69 Sources – Transparency International, World Bank 30 Detroit, USA 48 31 Bagdad, Iraq 48 43 St. Louis, USA 35 44 Cape Town, South Africa 34 17
  • 18. Latin Americans clamor to connect 80% 70% 60% 50% 40% 30% 20% 10% 0% 2009 2010 2011 2012 2013 2014 2015 Source - EIU 18
  • 19. Latin Americans are the greatest consumers of social media on earth and distrustful of traditional media 250 Facebook subscribers Newspaper Readers 200 millions 150 100 50 0 2010 2011 2012 2013 2014 19
  • 21. 1990 versus 2020 • 5.3 pph • 3.3 pph 1990 household 2020 household • Ages 30-40 fastest growing • Age 60+ fastest growing • US$2,720 GDP per capita • US$15,390 GDP per capita • 3% car ownership • 21% car ownership • <3% have credit cards • >25% have credit cards • Shrinking middle class • Expanding middle class • Economic crisis • Social crisis • Conform to tradition • Seek pleasure • Fitting in (collective) • Gaining power (individual) • Undemanding consumers • Very demanding customer • Cost conscious • Value & convenience driven • Traditional • Social media, unpredictable media, Predictable opinions 21
  • 22. Opportunities - How to win tomorrow’s Latin American customers 22
  • 23. Utilize Modern Segmentation Techniques Traditional Modern Consumer Segmentation Segmentation Geography Income Income Psychographics Age Lifestyle Gender Values Interests & Hobbies Loyalty Purchase Timing Usage level Geodemographics 23
  • 24. Build value, service & convenience and they will come Choice Best value, not lowest price Time Solve my Demanding problems Consumer Credit Treat me as an individual Empowerment Inform me now 24
  • 25. Introduce a wider spectrum of products Old thinking: New thinking: Introduce (dump) three Introduce multiple products into the LatAm niche products market Luxury 1 3 Mid-price 2 4 6 8 Value 5 7 9 25
  • 26. Embrace testimonial marketing via social media • Did I tell you I test-drove the new Harley- • Our product is great Davidson? • You’ll love our product or your money back – What did you think of it? • Recall our brand, recall our brand, recall – Loved it. You should try it. …. – 54 of your friends liked it, 6 disliked it • Traditional advertising • Don’t take our word for it, ask your friends • Unsubtle PR techniques (journalists for • Convince credible opinions to try your sale) product • No objective 3rd party opinion in sight • Metrics: Eyeballs, awareness • Metrics: brand • Research methods: surveys emotion, usage, recommendations • Research methods: Observational research 26
  • 27. Leverage Latin America as a Base of the Pyramid Laboratory Why start your global Base of the Pyramid strategy in Latin America? • Middle income • Distribution systems • Communication • Homogeneity • Free trade 27
  • 28. John Price Market Intelligence jprice@americasmi.com +1.305.773.1141 28

Notas do Editor

  1. 40% of Americans claim to go to church each week but actual amount is 18%90% of Latin Americans consider themselves Roman Catholics but less than 10% go to church each week.