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The Open Group Panel: Internet of Things – Opportunities 
and Obstacles 
Transcript of The Open Group podcast, in conjunction with BriefingsDirect, exploring the 
challenges and ramifications of the Internet of Things, as machines and sensors collect vast 
amounts of data. 
Listen to the podcast. Find it on iTunes. Sponsor: The Open Group 
Dana Gardner: Hello, and welcome to a special BriefingsDirect thought leadership interview 
series coming to you in conjunction with The Open Group Boston 2014 on July 
21. 
I'm Dana Gardner, principal analyst at Interarbor Solutions, and I'll be your host and moderator 
throughout these discussions on Open Platform 3.0 and Boundaryless 
Information Flow. 
We're going to specifically delve into the Internet of Things with a panel of 
experts. The conference has so far examined how Open Platform 3.0 leverages 
the combined impacts of cloud, big data, mobile, and social. But to each of these 
now we can add a new cresting wave of complexity and scale as we consider the 
rapid explosion of new devices, sensors, and myriad endpoints that will be 
Gardner 
connected using internet protocols or standards and architectural frameworks. 
This means more data, more cloud connectivity and management, and an additional tier of 
“things” that are now going to be part of the mobile edge -- and extending that mobile edge ever 
deeper into even our own bodies. 
When we think about inputs to these social networks -- that's going to 
increase as well. Not only will people be tweeting, your device could be 
very well tweet, too -- using social networks to communicate. Perhaps 
your toaster will soon be sending you a tweet about your English muffins being ready. 
The Internet of Things is more than the “things” – it means a higher order of software platforms. 
For example, if we are going to operate data centers with new dexterity thanks to software-defined 
networking (SDN) and storage (SDS) -- indeed the entire data center being software-defined 
(SDDC) -- then why not a software-defined automobile, or factory floor, or hospital 
operating room -- or even a software-defined city block or neighborhood? 
And so how does this actually work? Does it all spin out of control? Does it remain under proper 
management and governance? Do we have unknown unknowns about what to expect with this 
level of complexity, scale, and volume of input devices?
Will architectures arise that support the numbers involved, interoperability, and provide 
governance for the Internet of Things -- rather than just letting each type of device do its own 
thing? 
To help answer some of these questions, The Open Group assembled a distinguished panel to 
explore the practical implications and limits of the Internet of Things. So please join me in 
welcoming Said Tabet, Chief Technology Officer for Governance, Risk and Compliance Strategy 
at EMC, and a primary representative to the Industrial Internet Consortium. Welcome, Said. 
Said Tabet: Thank you. 
Cities as platforms 
Gardner: Penelope Gordon is Emerging Technology Strategist at 1Plug Corporation. Thank 
you for being here, Penelope. Jean-Francois Barsoum is Senior Managing Consultant for Smarter 
Cities, Water and Transportation at IBM. Thank you for being with us. And, of course, Dave 
Lounsbury is Chief Technical Officer at The Open Group. 
Jean-Francois, we heard from our speakers earlier about this notion of cities as platforms, and I 
think the public sector might offer us some opportunity to look at what is going to happen with 
the Internet of Things, and then extrapolate from that to understand what might happen in the 
private sector. 
Hypothetically, the public sector has a lot to gain. It doesn't have to go through the same confines 
of a commercial market development, profit motive, and that sort of thing. Tell us a little bit 
about what the opportunity is in the public sector smart cities? 
Jean-Francois Barsoum: It's immense. The first thing I want to do is link to something that 
Marshall Van Alstyne (Professor at Boston University and Researcher at MIT) had 
talked about this morning, because I was thinking about his way of approaching 
platforms and thinking about how cities represent an example of that. 
You don't have customers; you have citizens. Cities are starting to see themselves 
as platforms, as ways to communicate with their customers, their citizens, to get 
information from them and to communicate back to them. But the complexity 
with cities is that as a good a platform as they could be, they're relatively rigid. 
Barsoum 
They're legislated into existence and what they're responsible for is written into law. It's not 
really a market. 
Chris Harding (Forum Director of The Open Group Open Platform 3.0) earlier mentioned, for 
example, water and traffic management. Cities could benefit greatly by managing traffic a lot 
better.
Part of the issue is that you might have a state or provincial government that looks after 
highways. You might have the central part of the city that looks after arterial networks. You 
might have a borough that would look after residential streets, and these different platforms end 
up not talking to each other. 
They gather their own data. They put in their own widgets to collect information that concerns 
them, but do not necessarily share with their neighbor. One of the conditions that Marshall said 
would favor the emergence of a platform had to do with how much overlap there would be in 
your constituents and your customers. In this case, there's perfect overlap. It's the same citizen, 
but they have to carry an Android and an iPhone, despite the fact it is not the best way of dealing 
with the situation. 
The complexities are proportional to the amount of benefit you could get if you could solve 
them. 
Gardner: So more interoperability issues? 
Barsoum: Yes. 
More hurdles 
Gardner: More hurdles, and when you say commensurate, you're saying that the opportunity 
is huge, but the hurdles are huge and we're not quite sure how this is going to unfold. 
Barsoum: That's right. 
Gardner: I like to remind our audience, we're going to be taking questions at the end of our 
panel discussion. So please go through the same process of jotting them down and holding them 
at your table. We'll have someone collect them and will address those questions at the end. 
Let us go to an area where the opportunity outstrips the challenge, manufacturing. Said, what is 
the opportunity for the software-defined factory floor for recognizing huge efficiencies and 
applying algorithmic benefits to how management occurs across domains of supply-chain, 
distribution, and logistics. It seems to me that this is a no-brainer. It's such an opportunity that the 
solution must be found. 
Tabet: That's good Dana. Thank you. When it comes to manufacturing, the opportunities are 
probably much bigger. It's where we can see a lot of progress that has already been done and still 
work is going on. There are two ways to look at it. 
One is the internal side of it, where you have improvements of business processes. For example, 
similar to what Jean-Francois said, in a lot of the larger companies that have factories all around 
the world, you'll see such improvements on a factory base level. You still have those silos at that 
level.
Now with this new technology, with this connectedness, those improvements are going to be 
made across factories, and there's a learning aspect to it in terms of trying to 
manage that data. In fact, they do a better job. We still have to deal with 
interoperability, of course, and additional issues that could be jurisdictional, etc. 
However, there is that learning that allows them to improve their processes across 
factories. Maintenance is one of them, as well as creating new products, and 
connecting better with their customers. We can see a lot of examples in the 
marketplace. I won't mention names, but there are lots of them out there with the 
large manufacturers. 
Tabet 
Gardner: We've had just-in-time manufacturing and lean processes for quite some time, trying 
to compress the supply chain and distribution networks, but these haven't necessarily been done 
through public networks, the internet, or standardized approaches. 
But if we're to benefit from what we heard about this morning from Marshall Van Alstyne, we're 
going to need to be able to be platform companies, not just product companies. How do you go 
from being a proprietary set of manufacturing protocols and approaches to this wider, 
standardized interoperability architecture? 
Tabet: That's a very good question, because now we're talking about that connection to the 
customer. With the airline and the jet engine manufacturer, for example, when the plane lands 
and there has been some monitoring of the activity during the whole flight, at that moment, 
they'll get that data made available. There could be improvements and maybe solutions available 
as soon as the plane lands. 
Interoperability 
That requires interoperability. It requires Platform 3.0 for example. If you don't have open 
platforms, then you'll deal with the same hurdles in terms of proprietary technologies and 
integration in a silo-based manner. 
Gardner: Penelope, you've been writing about the obstacles to decision-making that might 
become apparent as big data becomes more prolific and people try to capture all the data about 
all the processes and analyze it. That's a little bit of a departure from the way we've made 
decisions in organizations, public and private, in the past. 
Of course, one of the bigger tenets of Internet of Things is all this great data that will be available 
to us from so many different points. Is there a conundrum of some sort? Is there an unknown 
obstacle for how we, as organizations and individuals, can deal with that data? Is this going to be 
chaos, or is this going to be all the promises many organizations have led us to believe around 
big data in the Internet of Things?
Penelope Gordon: It's something that has just been accelerated. This is not a new problem in 
terms of the decision-making styles not matching the inputs that are being 
provided into the decision-making process. 
Former US President Bill Clinton was known for delaying making decisions. 
He's a head-type decision-maker and so he would always want more data and 
more data. That just gets into a never-ending loop, because as people collect data 
for him, there is always more data that you can collect, particularly on the 
quantitative side. Whereas, if it is distilled down and presented very succinctly 
and then balanced with the qualitative, that allows intuition to come to fore, and 
you can make optimal decisions in that fashion. 
Gordon 
Conversely, if you have someone who is a heart-type or gut-type decision-maker and you present 
them with a lot of data, their first response is to ignore the data. It's just too much for them to 
take in. Then you end up completely going with whatever you feel is correct or whatever you 
have that instinct that it's the correct decision. If you're talking about strategic decisions, where 
you're making a decision that's going to influence your direction five years down the road, that 
could be a very wrong decision to make, a very expensive decision, and as you said, it could be 
chaos. 
It just brings to mind to me Dr. Seuss’s The Cat in the Hat with Thing One and Thing Two. So, 
as we talk about the Internet of Things, we need to keep in mind that we need to have some sort 
of structure that we are tying this back to and understanding what are we trying to do with these 
things. 
Gardner: So, openness is important, and governance is essential. Then, we can start moving 
towards higher-order business platform benefits. But, so far, our panel has been a little bit 
cynical. We've heard that the opportunity and the challenges are commensurate in the public 
sector and that in manufacturing we're moving into a whole new area of interoperability, when 
we think about reaching out to customers and having a boundary that is managed between 
internal processes and external communications. 
And we've heard that an overload of data could become a very serious problem and that we 
might not get benefits from big data through the Internet of Things, but perhaps even stumble 
and have less quality of decisions. 
So Dave Lounsbury of The Open Group, will the same level of standardization work? Do we 
need a new type of standards approach, a different type of framework, or is this a natural path 
and course what we have done in the past? 
Different level 
Dave Lounsbury: We need to look at the problem at a different level than we institutionally 
think about an interoperability problem. Internet of Things is riding two very powerful waves,
one of which is Moore's Law, that these sensors, actuators, and network get smaller and smaller. 
Now we can put Ethernet in a light switch right, a tag, or something like that. 
Also, Metcalfe's Law that says that the value of all this connectivity goes up with 
the square of the number of connected points, and that applies to both the 
connection of the things but more importantly the connection of the data. 
The trouble is, as we have said, that there's so much data here. The question is 
how do you manage it and how do you keep control over it so that you actually 
get business value from it. That's going to require us to have this new concept of 
a platform to not only to aggregate, but to just connect the data, aggregate it, 
Lounsbury 
correlate it as you said, and present it in ways that people can make decisions however they 
want. 
Also, because of the raw volume, we have to start thinking about machine agency. We have to 
think about the system actually making the routine decisions or giving advice to the humans who 
are actually doing it. Those are important parts of the solution beyond just a simple "How do we 
connect all the stuff together?" 
Gardner: So we might need a higher order of intelligence, now that we have reached this border 
of what we can do with our conventional approaches to data, information, and process? 
Thinking about where this works best first in order to then understand where it might end up 
later, I was intrigued again this morning by Professor Van Alstyne. He mentioned that in 
healthcare, we should expect major battles, that there is a turf element to this, that the 
organization, entity or even commercial corporation that controls and manages certain types of 
information and access to that information might have some very serious platform benefits. 
The openness element now is something to look at, and I'll come back to the public sector. Is 
there a degree of openness that we could legislate or regulate to require enough control to 
prevent the next generation of lock-in, which might not be to a platform to access to data 
information and endpoints? Where is it in the public sector that we might look to a leadership 
position to establish needed openness and not just interoperability. 
Barsoum: I'm not even sure where to start answering that question. To take healthcare as an 
example, I certainly didn't write the bible on healthcare IT systems and if someone did write that, 
I think they really need to publish it quickly. 
We have a single-payer system in Canada, and you would think that would be relatively easy to 
manage. There is one entity that manages paying the doctors, and everybody gets covered the 
same way. Therefore, the data should be easily shared among all the players and it should be easy 
for you to go from your doctor, to your oncologist, to whomever, and maybe to your pharmacy, 
so that everybody has access to this same information.
We don't have that and we're nowhere near having that. If I look to other areas in the public 
sector, areas where we're beginning to solve the problem are ones where we face a crisis, and so 
we need to address that crisis rapidly. 
Possibility of improvement 
In the transportation infrastructure, we're getting to that point where the infrastructure we have 
just doesn't meet the needs. There's a constraint in terms of money, and we can't put much more 
money into the structure. Then, there are new technologies that are coming in. Chris had talked 
about driverless cars earlier. They're essentially throwing a wrench into the works or may be 
offering the possibility of improvement. 
On any given piece of infrastructure, you could fit twice as many driverless cars as cars with 
human drivers in them. Given that set of circumstances, the governments are going to find they 
have no choice but to share data in order to be able to manage those. Are there cases where we 
could go ahead of a crisis in order to manage it? I certainly hope so. 
Gardner: How about allowing some of the natural forces of marketplaces, behavior, groups, 
maybe even chaos theory, where if sufficient openness is maintained there will be some kind of a 
pattern that will emerge? We need to let this go through its paces, but if we have artificial 
barriers, that might be thwarted or power could go to places that we would regret later. 
Barsoum: I agree. People often focus on structure. So the governance doesn't work. We should 
find some way to change the governance of transportation. London has done a very good job of 
that. They've created something called Transport for London that manages everything related to 
transportation. It doesn't matter if it's taxis, bicycles, pedestrians, boats, cargo trains, or whatever, 
they manage it. 
You could do that, but it requires a lot of political effort. The other way to go about doing it is 
saying, "I'm not going to mess with the structures. I'm just going to require you to open and share 
all your data." So, you're creating a new environment where the governance, the structures, don't 
really matter so much anymore. Everybody shares the same data. 
Gardner: Said, to the private sector example of manufacturing, you still want to have a global 
fabric of manufacturing capabilities. This is requiring many partners to work in concert, but with 
a vast new amount of data and new potential for efficiency. 
How do you expect that openness will emerge in the manufacturing sector? How will 
interoperability play when you don't have to wait for legislation, but you do need to have 
cooperation and openness nonetheless? 
Tabet: That's a good question. It comes back to the question you asked Dave about standards. I'll 
just give you some examples. For example, in the automotive industry, there have been some 
activities in Europe around specific standards for communication.
The Europeans came to the US and started to have discussions, and the Japanese have interest, as 
well as the Chinese. That shows, because there is a common interest in creating these new 
models from a business standpoint, that these challenges they have to be dealt with together. 
Managing complexity 
When we talk about the amounts of data, what we call now big data, and what we are going to 
see in about five years or so, you can't even imagine. How do we manage that complexity, which 
is multidimensional? We talked about this sort of platform and then further, that capability and 
the data that will be there. From that point of view, openness is the only way to go. 
There's no way that we can stay away from it and still be able to work in silos in that new 
environment. There are lots of things that we take for granted today. I invite some of you to go 
back and read articles from 10 years ago that try to predict the future in technology in the 21st 
century. Look at your smart phones. Adoption is there, because the business models are there, 
and we can see that progress moving forward. 
Collaboration is a must, because it is a multidimensional level. It's not just manufacturing like jet 
engines, car manufacturers, or agriculture, where you have very specific areas. They really they 
have to work with their customers and the customers of their customers. 
Gardner: Any reaction to that? Dave, I have a question for both you and Penelope. I've seen 
some instances where there has been a cooperative endeavor for accessing data, but then making 
it available as a service, whether it's an API, a data set, access to a data library, or even analytics 
applications set. The Ocean Observatories Initiative is one example, where it has created a sensor 
network across the oceans and have created data that then they make available. 
Do you think we expect to see an intermediary organization level that gets between the sensors 
and the consumers or even controllers of the processes? Is there's a model inherent in that that we 
might look to -- something like that cooperative data structure that in some ways creates 
structure and governance, but also allows for freedom? It's sort of an entity that we don't have yet 
in many organizations or many ecosystems and that needs to evolve. 
Lounsbury: Dana, I'm going assert that we're already seeing that in the marketplace. If you look 
at the commercial and social Internet of Things area, we're starting to see intermediaries or 
brokers cropping up that will connect the silo of my android ecosystem to the ecosystem of 
package tracking or something like that. There are dozens and dozens of these cropping up. 
In fact, you now see APIs even into a silo of what you might consider a proprietary system and 
what people are doing is to to build a layer on top of those APIs that intermediate the data. 
This is happening on a point-to-point basis now, but you can easily see the path forward. That's 
going to expand to large amounts of data that people will share through a third party. I can see
this being a whole new emerging market much as what Google did for search. You could see that 
happening for the Internet of Things. 
Gardner: Penelope, do you have any thoughts about how that would work? Is there a mutually 
assured benefit that would allow people to want to participate and cooperate with that third 
entity? Should they have governance and rules about good practices, best practices for that 
intermediary organization? Any thoughts about how data can be managed in this sort of 
hierarchical model? 
Nothing new 
Gordon: First, I'll contradict it a little bit. To me, a lot of this is nothing new, particularly 
coming from a marketing strategy perspective, with business intelligence (BI). Having various 
types of intermediaries, who are not only collecting the data, but then doing what we call data 
hygiene, synthesis, and even correlation of the data has been around for a long time. 
It was an interesting, when I looked at recent listing of the big-data companies, that some notable 
companies were excluded from that list -- companies like Nielsen. Nielsen's been collecting data 
for a long time. Harte-Hanks is another one that collects a tremendous amount of information 
and sells that to companies. 
That leads into the another part of it that I think there's going to be. We're seeing an increasing 
amount of opportunity that involves taking public sources of data and then providing synthesis 
on it. What remains to be seen is how much of the output of that is going to be provided for 
“free”, as opposed to “fee”. We're going to see a lot more companies figuring out creative ways 
of extracting more value out of data and then charging directly for that, rather than using that as 
an indirect way of generating traffic. 
Gardner: We've seen examples of how this has been in place. Does it scale and does the 
governance or lack of governance that might be in the market now sustain us through the 
transition into Platform 3.0 and the Internet of Things. 
Gordon: That aspect is the lead-on part of “you get what you pay for”. If you're using a free 
source of data, you don't have any guarantee that it is from authoritative sources of data. Often, 
what we're getting now is something somebody put it in a blog post, and then that will get 
referenced elsewhere, but there was nothing to go back to. It's the shaky supply chain for data. 
You need to think about the data supply and that is where the governance comes in. Having 
standards is going to increasingly become important, unless we really address a lot of the data 
illiteracy that we have. A lot of people do not understand how to analyze data. 
One aspect of that is a lot of people expect that we have to do full population surveys, as opposed 
representative sampling to get much more accurate and much more cost-effective collection of 
data. That's just one example, and we do need a lot more in governance and standards.
Gardner: We are going to be moving to the questions from the audience shortly, but I have one 
last series of questions for the panel. What would you like to see changed most in order for the 
benefits and rewards of the Internet of Things to develop and overcome the drawbacks, the risks, 
the downside? What, in your opinion, would you like to see happen to make this a positive, rapid 
outcome. Let's start with you Jean-Francois? 
Barsoum: There are things that I have seen cities start to do now. There are couple of examples: 
Philadelphia is one and Barcelona does this too. Rather than do the typical request for proposal 
(RFP), where they say, "This is the kind of solution we're looking for, and here are our 
parameters. Can l you tell us how much it is going to cost to build," they come to you with the 
problem and they say, "Here is the problem I want to fix. Here are my priorities, and you're at 
liberty to decide how best to fix the problem, but tell us how much that would cost." 
If you do that and you combine it with access to the public data that is available -- if public 
sector opens up its data -- you end up with a very powerful combination that liberates a lot of 
creativity. You can create a lot of new business models. We need to see much more of that. That's 
where I would start. 
Gardner: Said. 
More education 
Tabet: I agree with Jean-Francois on that. What I'd like to add is that I think we need to push 
the relation a little further. We need more education, to your point earlier, around the data and the 
capabilities. 
We need these platforms that we can leverage a little bit further with the analytics, with machine 
learning, and with all of these capabilities that are out there. We have to also remember, when we 
talk about the Internet of Things, it is things talking to each other. 
So it is not human-machine communication. Machine-to-machine automation will be further than 
that, and we need more innovation and more work in this area, particularly more activity from 
the governments. We've seen that, but it is a little bit frail from that point of view right now. 
Gardner: Dave Lounsbury, thoughts about what need to happen in order to keep this on the 
tracks? 
Lounsbury: We've touched on lot of them already. Thank you for mentioning the machine-to-machine 
part, because there are plenty of projections that show that it's going to be the dominant 
form of Internet communication, probably within the next four years. 
So we need to start thinking of that and moving beyond our traditional models of humans talking 
through interfaces to set of services. We need to identify the building blocks of capability that
you need to manage, not only the information flow and the skilled person that is going to produce 
it, but also how you manage the machine-to-machine interactions. 
Gardner: Penelope? 
Gordon: I'd like to see not so much focus on data management, but focus on what is the data 
managing and helping us to do. Focusing on the machine-to-machine and the devices is great, 
but it should be not on the devices or on the machines… it should be on what can they 
accomplish by communicating; what can you accomplish with the devices and then have a 
reverse engineer from that. 
Gardner: Let's go to some questions from the audience. The first one asks about a high order of 
intelligence which we mentioned earlier. It could be artificial intelligence, perhaps, but they ask 
whether that's really the issue. Is the nature of the data substantially different, or we are just 
creating more of the same, so that it is a storage, plumbing, and processing problem? What, if 
anything, are we lacking in our current analytics capabilities that are holding us back from 
exploiting the Internet of Things? 
Gordon: I've definitely seen that. That has a lot to do with not setting your decision objectives 
and your decision criteria ahead of time so that you end up collecting a whole bunch of data, and 
the important data gets lost in the mix. There is a term "data smog." 
Most important 
The solution is to figure out, before you go collecting data, what data is most important to you. 
If you can't collect certain kinds of data that are important to you directly, then think about how 
to indirectly collect that data and how to get proxies. But don't try to go and collect all the data 
for that. Narrow in on what is going to be most important and most representative of what you're 
trying to accomplish. 
Gardner: Does anyone want to add to this idea of understanding what current analytics 
capabilities are lacking, if we have to adopt and absorb the Internet of Things? 
Barsoum: There is one element around projection into the future. We've been very good at 
analyzing historical information to understand what's been happening in the past. We need to 
become better at projecting into the future, and obviously we've been doing that for some time 
already. 
But so many variables are changing. Just to take the driverless car as an example. We've been 
collecting data from loop detectors, radar detectors, and even Bluetooth antennas to understand 
how traffic moves in the city. But we need to think harder about what that means and how we 
understand the city of tomorrow is going to work. That requires more thinking about the data, a 
little bit like what Penelope mentioned, how we interpret that, and how we push that out into the 
future.
Lounsbury: I have to agree with both. It's not about statistics. We can use historical data. It 
helps with lot of things, but one of the major issues we still deal with today is the question of 
semantics, the meaning of the data. This goes back to your point, Penelope, around the relevance 
and the context of that information – how you get what you need when you need it, so you can 
make the right decisions. 
Gardner: Our last question from the audience goes back to Jean-Francois’s comments about the 
Canadian healthcare system. I imagine it applies to almost any healthcare system around the 
world. But it asks why interoperability is so difficult to achieve, when we have the power of the 
purse, that is the market. We also supposedly have the power of the legislation and regulation. 
You would think between one or the other or both that interoperability, because the stakes are so 
high, would happen. What's holding it up? 
Barsoum: There are a couple of reasons. One, in the particular case of healthcare, is privacy, but 
that is one that you could see going elsewhere. As soon as you talk about interoperability in the 
health sector, people start wondering where is their data going to go and how accessible is it 
going to be and to whom. 
You need to put a certain number of controls over top of that. What is happening in parallel is 
that you have people who own some data, who believe they have some power from owning that 
data, and that they will lose that power if they share it. That can come from doctors, hospitals, 
anywhere. 
So there's a certain amount of change management you have to get beyond. Everybody has to 
focus on the welfare of the patient. They have to understand that there has to be a priority, but 
you also have to understand the welfare of the different stakeholders in the system and make sure 
that you do not forget about them, because if you forget about them they will find some way to 
slow you down. 
Gardner: Dave Lounsbury, your thoughts. 
Use of an ecosystem 
Lounsbury: To me, that's a perfect example of what Marshall Van Alstyne talked about this 
morning. It's the change from focus on product to a focus on an ecosystem. Healthcare 
traditionally has been very focused on a doctor providing product to patient, or a caregiver 
providing a product to a patient. Now, we're actually starting to see that the only way we're able 
to do this is through use of an ecosystem. 
That's a hard transition. It's a business-model transition. I will put in a plug here for The Open 
Group Healthcare vertical, which is looking at that from architecture perspective. I see that our 
Forum Director Jason Lee is over here. So if you want to explore that more, please see him.
Gardner: I'm afraid we will have to leave it there. We've been discussing the practical 
implications of the Internet of Things and how that is now set to add a whole new dimension to 
Open Platform 3.0 and Boundaryless Information Flow. 
We've heard how new thinking about interoperability will be needed to extract the value and 
orchestrate out the chaos with such vast new scales of inputs and a whole new categories of 
information. 
So with that, a big thank you to our guests, Said Tabet, Chief Technology Officer for 
Governance, Risk and Compliance Strategy at EMC; Penelope Gordon, Emerging Technology 
Strategist at 1Plug Corporation; Jean-Francois Barsoum, Senior Managing Consultant for 
Smarter Cities, Water and Transportation at IBM, and Dave Lounsbury, Chief Technology 
Officer at The Open Group. 
This is Dana Gardner, Principal Analyst at Interarbor Solutions, your host and moderator 
throughout these discussions on Open Platform 3.0 and Boundaryless Information Flow at The 
Open Group Conference on July 21 in Boston. For BriefingsDirect, thanks again for listening, 
and come back next time. 
Listen to the podcast. Find it on iTunes. Sponsor: The Open Group 
Transcript of a BriefingsDirect podcast exploring the challenges and ramifications of the Internet 
of Things, as machines and sensors collect vast amounts of data. Copyright The Open Group and 
Interarbor Solutions, LLC, 2005-2014. All rights reserved. 
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• 
Big Data success depends on better risk management practices like FAIR, say conference 
panelists 
• 
Improving signal-to-noise in risk management 
• 
CSC and HP team up to define the new state needed for comprehensive enterprise 
cybersecurity 
• 
The Open Group Conference to Emphasize Healthcare as Key Sector for Ecosystem- 
Wide Interactions 
• 
Managing transformation to Platform 3.0 a major focus of The Open Group Philadelphia 
Conference on July 15
• 
Platform 3.0 Ripe to Give Standard Access to Advnaced Intelligence and Automation, 
Bring Commercial Benefits to Enterprises

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The Open Group Panel: Internet of Things – Opportunities and Obstacles

  • 1. The Open Group Panel: Internet of Things – Opportunities and Obstacles Transcript of The Open Group podcast, in conjunction with BriefingsDirect, exploring the challenges and ramifications of the Internet of Things, as machines and sensors collect vast amounts of data. Listen to the podcast. Find it on iTunes. Sponsor: The Open Group Dana Gardner: Hello, and welcome to a special BriefingsDirect thought leadership interview series coming to you in conjunction with The Open Group Boston 2014 on July 21. I'm Dana Gardner, principal analyst at Interarbor Solutions, and I'll be your host and moderator throughout these discussions on Open Platform 3.0 and Boundaryless Information Flow. We're going to specifically delve into the Internet of Things with a panel of experts. The conference has so far examined how Open Platform 3.0 leverages the combined impacts of cloud, big data, mobile, and social. But to each of these now we can add a new cresting wave of complexity and scale as we consider the rapid explosion of new devices, sensors, and myriad endpoints that will be Gardner connected using internet protocols or standards and architectural frameworks. This means more data, more cloud connectivity and management, and an additional tier of “things” that are now going to be part of the mobile edge -- and extending that mobile edge ever deeper into even our own bodies. When we think about inputs to these social networks -- that's going to increase as well. Not only will people be tweeting, your device could be very well tweet, too -- using social networks to communicate. Perhaps your toaster will soon be sending you a tweet about your English muffins being ready. The Internet of Things is more than the “things” – it means a higher order of software platforms. For example, if we are going to operate data centers with new dexterity thanks to software-defined networking (SDN) and storage (SDS) -- indeed the entire data center being software-defined (SDDC) -- then why not a software-defined automobile, or factory floor, or hospital operating room -- or even a software-defined city block or neighborhood? And so how does this actually work? Does it all spin out of control? Does it remain under proper management and governance? Do we have unknown unknowns about what to expect with this level of complexity, scale, and volume of input devices?
  • 2. Will architectures arise that support the numbers involved, interoperability, and provide governance for the Internet of Things -- rather than just letting each type of device do its own thing? To help answer some of these questions, The Open Group assembled a distinguished panel to explore the practical implications and limits of the Internet of Things. So please join me in welcoming Said Tabet, Chief Technology Officer for Governance, Risk and Compliance Strategy at EMC, and a primary representative to the Industrial Internet Consortium. Welcome, Said. Said Tabet: Thank you. Cities as platforms Gardner: Penelope Gordon is Emerging Technology Strategist at 1Plug Corporation. Thank you for being here, Penelope. Jean-Francois Barsoum is Senior Managing Consultant for Smarter Cities, Water and Transportation at IBM. Thank you for being with us. And, of course, Dave Lounsbury is Chief Technical Officer at The Open Group. Jean-Francois, we heard from our speakers earlier about this notion of cities as platforms, and I think the public sector might offer us some opportunity to look at what is going to happen with the Internet of Things, and then extrapolate from that to understand what might happen in the private sector. Hypothetically, the public sector has a lot to gain. It doesn't have to go through the same confines of a commercial market development, profit motive, and that sort of thing. Tell us a little bit about what the opportunity is in the public sector smart cities? Jean-Francois Barsoum: It's immense. The first thing I want to do is link to something that Marshall Van Alstyne (Professor at Boston University and Researcher at MIT) had talked about this morning, because I was thinking about his way of approaching platforms and thinking about how cities represent an example of that. You don't have customers; you have citizens. Cities are starting to see themselves as platforms, as ways to communicate with their customers, their citizens, to get information from them and to communicate back to them. But the complexity with cities is that as a good a platform as they could be, they're relatively rigid. Barsoum They're legislated into existence and what they're responsible for is written into law. It's not really a market. Chris Harding (Forum Director of The Open Group Open Platform 3.0) earlier mentioned, for example, water and traffic management. Cities could benefit greatly by managing traffic a lot better.
  • 3. Part of the issue is that you might have a state or provincial government that looks after highways. You might have the central part of the city that looks after arterial networks. You might have a borough that would look after residential streets, and these different platforms end up not talking to each other. They gather their own data. They put in their own widgets to collect information that concerns them, but do not necessarily share with their neighbor. One of the conditions that Marshall said would favor the emergence of a platform had to do with how much overlap there would be in your constituents and your customers. In this case, there's perfect overlap. It's the same citizen, but they have to carry an Android and an iPhone, despite the fact it is not the best way of dealing with the situation. The complexities are proportional to the amount of benefit you could get if you could solve them. Gardner: So more interoperability issues? Barsoum: Yes. More hurdles Gardner: More hurdles, and when you say commensurate, you're saying that the opportunity is huge, but the hurdles are huge and we're not quite sure how this is going to unfold. Barsoum: That's right. Gardner: I like to remind our audience, we're going to be taking questions at the end of our panel discussion. So please go through the same process of jotting them down and holding them at your table. We'll have someone collect them and will address those questions at the end. Let us go to an area where the opportunity outstrips the challenge, manufacturing. Said, what is the opportunity for the software-defined factory floor for recognizing huge efficiencies and applying algorithmic benefits to how management occurs across domains of supply-chain, distribution, and logistics. It seems to me that this is a no-brainer. It's such an opportunity that the solution must be found. Tabet: That's good Dana. Thank you. When it comes to manufacturing, the opportunities are probably much bigger. It's where we can see a lot of progress that has already been done and still work is going on. There are two ways to look at it. One is the internal side of it, where you have improvements of business processes. For example, similar to what Jean-Francois said, in a lot of the larger companies that have factories all around the world, you'll see such improvements on a factory base level. You still have those silos at that level.
  • 4. Now with this new technology, with this connectedness, those improvements are going to be made across factories, and there's a learning aspect to it in terms of trying to manage that data. In fact, they do a better job. We still have to deal with interoperability, of course, and additional issues that could be jurisdictional, etc. However, there is that learning that allows them to improve their processes across factories. Maintenance is one of them, as well as creating new products, and connecting better with their customers. We can see a lot of examples in the marketplace. I won't mention names, but there are lots of them out there with the large manufacturers. Tabet Gardner: We've had just-in-time manufacturing and lean processes for quite some time, trying to compress the supply chain and distribution networks, but these haven't necessarily been done through public networks, the internet, or standardized approaches. But if we're to benefit from what we heard about this morning from Marshall Van Alstyne, we're going to need to be able to be platform companies, not just product companies. How do you go from being a proprietary set of manufacturing protocols and approaches to this wider, standardized interoperability architecture? Tabet: That's a very good question, because now we're talking about that connection to the customer. With the airline and the jet engine manufacturer, for example, when the plane lands and there has been some monitoring of the activity during the whole flight, at that moment, they'll get that data made available. There could be improvements and maybe solutions available as soon as the plane lands. Interoperability That requires interoperability. It requires Platform 3.0 for example. If you don't have open platforms, then you'll deal with the same hurdles in terms of proprietary technologies and integration in a silo-based manner. Gardner: Penelope, you've been writing about the obstacles to decision-making that might become apparent as big data becomes more prolific and people try to capture all the data about all the processes and analyze it. That's a little bit of a departure from the way we've made decisions in organizations, public and private, in the past. Of course, one of the bigger tenets of Internet of Things is all this great data that will be available to us from so many different points. Is there a conundrum of some sort? Is there an unknown obstacle for how we, as organizations and individuals, can deal with that data? Is this going to be chaos, or is this going to be all the promises many organizations have led us to believe around big data in the Internet of Things?
  • 5. Penelope Gordon: It's something that has just been accelerated. This is not a new problem in terms of the decision-making styles not matching the inputs that are being provided into the decision-making process. Former US President Bill Clinton was known for delaying making decisions. He's a head-type decision-maker and so he would always want more data and more data. That just gets into a never-ending loop, because as people collect data for him, there is always more data that you can collect, particularly on the quantitative side. Whereas, if it is distilled down and presented very succinctly and then balanced with the qualitative, that allows intuition to come to fore, and you can make optimal decisions in that fashion. Gordon Conversely, if you have someone who is a heart-type or gut-type decision-maker and you present them with a lot of data, their first response is to ignore the data. It's just too much for them to take in. Then you end up completely going with whatever you feel is correct or whatever you have that instinct that it's the correct decision. If you're talking about strategic decisions, where you're making a decision that's going to influence your direction five years down the road, that could be a very wrong decision to make, a very expensive decision, and as you said, it could be chaos. It just brings to mind to me Dr. Seuss’s The Cat in the Hat with Thing One and Thing Two. So, as we talk about the Internet of Things, we need to keep in mind that we need to have some sort of structure that we are tying this back to and understanding what are we trying to do with these things. Gardner: So, openness is important, and governance is essential. Then, we can start moving towards higher-order business platform benefits. But, so far, our panel has been a little bit cynical. We've heard that the opportunity and the challenges are commensurate in the public sector and that in manufacturing we're moving into a whole new area of interoperability, when we think about reaching out to customers and having a boundary that is managed between internal processes and external communications. And we've heard that an overload of data could become a very serious problem and that we might not get benefits from big data through the Internet of Things, but perhaps even stumble and have less quality of decisions. So Dave Lounsbury of The Open Group, will the same level of standardization work? Do we need a new type of standards approach, a different type of framework, or is this a natural path and course what we have done in the past? Different level Dave Lounsbury: We need to look at the problem at a different level than we institutionally think about an interoperability problem. Internet of Things is riding two very powerful waves,
  • 6. one of which is Moore's Law, that these sensors, actuators, and network get smaller and smaller. Now we can put Ethernet in a light switch right, a tag, or something like that. Also, Metcalfe's Law that says that the value of all this connectivity goes up with the square of the number of connected points, and that applies to both the connection of the things but more importantly the connection of the data. The trouble is, as we have said, that there's so much data here. The question is how do you manage it and how do you keep control over it so that you actually get business value from it. That's going to require us to have this new concept of a platform to not only to aggregate, but to just connect the data, aggregate it, Lounsbury correlate it as you said, and present it in ways that people can make decisions however they want. Also, because of the raw volume, we have to start thinking about machine agency. We have to think about the system actually making the routine decisions or giving advice to the humans who are actually doing it. Those are important parts of the solution beyond just a simple "How do we connect all the stuff together?" Gardner: So we might need a higher order of intelligence, now that we have reached this border of what we can do with our conventional approaches to data, information, and process? Thinking about where this works best first in order to then understand where it might end up later, I was intrigued again this morning by Professor Van Alstyne. He mentioned that in healthcare, we should expect major battles, that there is a turf element to this, that the organization, entity or even commercial corporation that controls and manages certain types of information and access to that information might have some very serious platform benefits. The openness element now is something to look at, and I'll come back to the public sector. Is there a degree of openness that we could legislate or regulate to require enough control to prevent the next generation of lock-in, which might not be to a platform to access to data information and endpoints? Where is it in the public sector that we might look to a leadership position to establish needed openness and not just interoperability. Barsoum: I'm not even sure where to start answering that question. To take healthcare as an example, I certainly didn't write the bible on healthcare IT systems and if someone did write that, I think they really need to publish it quickly. We have a single-payer system in Canada, and you would think that would be relatively easy to manage. There is one entity that manages paying the doctors, and everybody gets covered the same way. Therefore, the data should be easily shared among all the players and it should be easy for you to go from your doctor, to your oncologist, to whomever, and maybe to your pharmacy, so that everybody has access to this same information.
  • 7. We don't have that and we're nowhere near having that. If I look to other areas in the public sector, areas where we're beginning to solve the problem are ones where we face a crisis, and so we need to address that crisis rapidly. Possibility of improvement In the transportation infrastructure, we're getting to that point where the infrastructure we have just doesn't meet the needs. There's a constraint in terms of money, and we can't put much more money into the structure. Then, there are new technologies that are coming in. Chris had talked about driverless cars earlier. They're essentially throwing a wrench into the works or may be offering the possibility of improvement. On any given piece of infrastructure, you could fit twice as many driverless cars as cars with human drivers in them. Given that set of circumstances, the governments are going to find they have no choice but to share data in order to be able to manage those. Are there cases where we could go ahead of a crisis in order to manage it? I certainly hope so. Gardner: How about allowing some of the natural forces of marketplaces, behavior, groups, maybe even chaos theory, where if sufficient openness is maintained there will be some kind of a pattern that will emerge? We need to let this go through its paces, but if we have artificial barriers, that might be thwarted or power could go to places that we would regret later. Barsoum: I agree. People often focus on structure. So the governance doesn't work. We should find some way to change the governance of transportation. London has done a very good job of that. They've created something called Transport for London that manages everything related to transportation. It doesn't matter if it's taxis, bicycles, pedestrians, boats, cargo trains, or whatever, they manage it. You could do that, but it requires a lot of political effort. The other way to go about doing it is saying, "I'm not going to mess with the structures. I'm just going to require you to open and share all your data." So, you're creating a new environment where the governance, the structures, don't really matter so much anymore. Everybody shares the same data. Gardner: Said, to the private sector example of manufacturing, you still want to have a global fabric of manufacturing capabilities. This is requiring many partners to work in concert, but with a vast new amount of data and new potential for efficiency. How do you expect that openness will emerge in the manufacturing sector? How will interoperability play when you don't have to wait for legislation, but you do need to have cooperation and openness nonetheless? Tabet: That's a good question. It comes back to the question you asked Dave about standards. I'll just give you some examples. For example, in the automotive industry, there have been some activities in Europe around specific standards for communication.
  • 8. The Europeans came to the US and started to have discussions, and the Japanese have interest, as well as the Chinese. That shows, because there is a common interest in creating these new models from a business standpoint, that these challenges they have to be dealt with together. Managing complexity When we talk about the amounts of data, what we call now big data, and what we are going to see in about five years or so, you can't even imagine. How do we manage that complexity, which is multidimensional? We talked about this sort of platform and then further, that capability and the data that will be there. From that point of view, openness is the only way to go. There's no way that we can stay away from it and still be able to work in silos in that new environment. There are lots of things that we take for granted today. I invite some of you to go back and read articles from 10 years ago that try to predict the future in technology in the 21st century. Look at your smart phones. Adoption is there, because the business models are there, and we can see that progress moving forward. Collaboration is a must, because it is a multidimensional level. It's not just manufacturing like jet engines, car manufacturers, or agriculture, where you have very specific areas. They really they have to work with their customers and the customers of their customers. Gardner: Any reaction to that? Dave, I have a question for both you and Penelope. I've seen some instances where there has been a cooperative endeavor for accessing data, but then making it available as a service, whether it's an API, a data set, access to a data library, or even analytics applications set. The Ocean Observatories Initiative is one example, where it has created a sensor network across the oceans and have created data that then they make available. Do you think we expect to see an intermediary organization level that gets between the sensors and the consumers or even controllers of the processes? Is there's a model inherent in that that we might look to -- something like that cooperative data structure that in some ways creates structure and governance, but also allows for freedom? It's sort of an entity that we don't have yet in many organizations or many ecosystems and that needs to evolve. Lounsbury: Dana, I'm going assert that we're already seeing that in the marketplace. If you look at the commercial and social Internet of Things area, we're starting to see intermediaries or brokers cropping up that will connect the silo of my android ecosystem to the ecosystem of package tracking or something like that. There are dozens and dozens of these cropping up. In fact, you now see APIs even into a silo of what you might consider a proprietary system and what people are doing is to to build a layer on top of those APIs that intermediate the data. This is happening on a point-to-point basis now, but you can easily see the path forward. That's going to expand to large amounts of data that people will share through a third party. I can see
  • 9. this being a whole new emerging market much as what Google did for search. You could see that happening for the Internet of Things. Gardner: Penelope, do you have any thoughts about how that would work? Is there a mutually assured benefit that would allow people to want to participate and cooperate with that third entity? Should they have governance and rules about good practices, best practices for that intermediary organization? Any thoughts about how data can be managed in this sort of hierarchical model? Nothing new Gordon: First, I'll contradict it a little bit. To me, a lot of this is nothing new, particularly coming from a marketing strategy perspective, with business intelligence (BI). Having various types of intermediaries, who are not only collecting the data, but then doing what we call data hygiene, synthesis, and even correlation of the data has been around for a long time. It was an interesting, when I looked at recent listing of the big-data companies, that some notable companies were excluded from that list -- companies like Nielsen. Nielsen's been collecting data for a long time. Harte-Hanks is another one that collects a tremendous amount of information and sells that to companies. That leads into the another part of it that I think there's going to be. We're seeing an increasing amount of opportunity that involves taking public sources of data and then providing synthesis on it. What remains to be seen is how much of the output of that is going to be provided for “free”, as opposed to “fee”. We're going to see a lot more companies figuring out creative ways of extracting more value out of data and then charging directly for that, rather than using that as an indirect way of generating traffic. Gardner: We've seen examples of how this has been in place. Does it scale and does the governance or lack of governance that might be in the market now sustain us through the transition into Platform 3.0 and the Internet of Things. Gordon: That aspect is the lead-on part of “you get what you pay for”. If you're using a free source of data, you don't have any guarantee that it is from authoritative sources of data. Often, what we're getting now is something somebody put it in a blog post, and then that will get referenced elsewhere, but there was nothing to go back to. It's the shaky supply chain for data. You need to think about the data supply and that is where the governance comes in. Having standards is going to increasingly become important, unless we really address a lot of the data illiteracy that we have. A lot of people do not understand how to analyze data. One aspect of that is a lot of people expect that we have to do full population surveys, as opposed representative sampling to get much more accurate and much more cost-effective collection of data. That's just one example, and we do need a lot more in governance and standards.
  • 10. Gardner: We are going to be moving to the questions from the audience shortly, but I have one last series of questions for the panel. What would you like to see changed most in order for the benefits and rewards of the Internet of Things to develop and overcome the drawbacks, the risks, the downside? What, in your opinion, would you like to see happen to make this a positive, rapid outcome. Let's start with you Jean-Francois? Barsoum: There are things that I have seen cities start to do now. There are couple of examples: Philadelphia is one and Barcelona does this too. Rather than do the typical request for proposal (RFP), where they say, "This is the kind of solution we're looking for, and here are our parameters. Can l you tell us how much it is going to cost to build," they come to you with the problem and they say, "Here is the problem I want to fix. Here are my priorities, and you're at liberty to decide how best to fix the problem, but tell us how much that would cost." If you do that and you combine it with access to the public data that is available -- if public sector opens up its data -- you end up with a very powerful combination that liberates a lot of creativity. You can create a lot of new business models. We need to see much more of that. That's where I would start. Gardner: Said. More education Tabet: I agree with Jean-Francois on that. What I'd like to add is that I think we need to push the relation a little further. We need more education, to your point earlier, around the data and the capabilities. We need these platforms that we can leverage a little bit further with the analytics, with machine learning, and with all of these capabilities that are out there. We have to also remember, when we talk about the Internet of Things, it is things talking to each other. So it is not human-machine communication. Machine-to-machine automation will be further than that, and we need more innovation and more work in this area, particularly more activity from the governments. We've seen that, but it is a little bit frail from that point of view right now. Gardner: Dave Lounsbury, thoughts about what need to happen in order to keep this on the tracks? Lounsbury: We've touched on lot of them already. Thank you for mentioning the machine-to-machine part, because there are plenty of projections that show that it's going to be the dominant form of Internet communication, probably within the next four years. So we need to start thinking of that and moving beyond our traditional models of humans talking through interfaces to set of services. We need to identify the building blocks of capability that
  • 11. you need to manage, not only the information flow and the skilled person that is going to produce it, but also how you manage the machine-to-machine interactions. Gardner: Penelope? Gordon: I'd like to see not so much focus on data management, but focus on what is the data managing and helping us to do. Focusing on the machine-to-machine and the devices is great, but it should be not on the devices or on the machines… it should be on what can they accomplish by communicating; what can you accomplish with the devices and then have a reverse engineer from that. Gardner: Let's go to some questions from the audience. The first one asks about a high order of intelligence which we mentioned earlier. It could be artificial intelligence, perhaps, but they ask whether that's really the issue. Is the nature of the data substantially different, or we are just creating more of the same, so that it is a storage, plumbing, and processing problem? What, if anything, are we lacking in our current analytics capabilities that are holding us back from exploiting the Internet of Things? Gordon: I've definitely seen that. That has a lot to do with not setting your decision objectives and your decision criteria ahead of time so that you end up collecting a whole bunch of data, and the important data gets lost in the mix. There is a term "data smog." Most important The solution is to figure out, before you go collecting data, what data is most important to you. If you can't collect certain kinds of data that are important to you directly, then think about how to indirectly collect that data and how to get proxies. But don't try to go and collect all the data for that. Narrow in on what is going to be most important and most representative of what you're trying to accomplish. Gardner: Does anyone want to add to this idea of understanding what current analytics capabilities are lacking, if we have to adopt and absorb the Internet of Things? Barsoum: There is one element around projection into the future. We've been very good at analyzing historical information to understand what's been happening in the past. We need to become better at projecting into the future, and obviously we've been doing that for some time already. But so many variables are changing. Just to take the driverless car as an example. We've been collecting data from loop detectors, radar detectors, and even Bluetooth antennas to understand how traffic moves in the city. But we need to think harder about what that means and how we understand the city of tomorrow is going to work. That requires more thinking about the data, a little bit like what Penelope mentioned, how we interpret that, and how we push that out into the future.
  • 12. Lounsbury: I have to agree with both. It's not about statistics. We can use historical data. It helps with lot of things, but one of the major issues we still deal with today is the question of semantics, the meaning of the data. This goes back to your point, Penelope, around the relevance and the context of that information – how you get what you need when you need it, so you can make the right decisions. Gardner: Our last question from the audience goes back to Jean-Francois’s comments about the Canadian healthcare system. I imagine it applies to almost any healthcare system around the world. But it asks why interoperability is so difficult to achieve, when we have the power of the purse, that is the market. We also supposedly have the power of the legislation and regulation. You would think between one or the other or both that interoperability, because the stakes are so high, would happen. What's holding it up? Barsoum: There are a couple of reasons. One, in the particular case of healthcare, is privacy, but that is one that you could see going elsewhere. As soon as you talk about interoperability in the health sector, people start wondering where is their data going to go and how accessible is it going to be and to whom. You need to put a certain number of controls over top of that. What is happening in parallel is that you have people who own some data, who believe they have some power from owning that data, and that they will lose that power if they share it. That can come from doctors, hospitals, anywhere. So there's a certain amount of change management you have to get beyond. Everybody has to focus on the welfare of the patient. They have to understand that there has to be a priority, but you also have to understand the welfare of the different stakeholders in the system and make sure that you do not forget about them, because if you forget about them they will find some way to slow you down. Gardner: Dave Lounsbury, your thoughts. Use of an ecosystem Lounsbury: To me, that's a perfect example of what Marshall Van Alstyne talked about this morning. It's the change from focus on product to a focus on an ecosystem. Healthcare traditionally has been very focused on a doctor providing product to patient, or a caregiver providing a product to a patient. Now, we're actually starting to see that the only way we're able to do this is through use of an ecosystem. That's a hard transition. It's a business-model transition. I will put in a plug here for The Open Group Healthcare vertical, which is looking at that from architecture perspective. I see that our Forum Director Jason Lee is over here. So if you want to explore that more, please see him.
  • 13. Gardner: I'm afraid we will have to leave it there. We've been discussing the practical implications of the Internet of Things and how that is now set to add a whole new dimension to Open Platform 3.0 and Boundaryless Information Flow. We've heard how new thinking about interoperability will be needed to extract the value and orchestrate out the chaos with such vast new scales of inputs and a whole new categories of information. So with that, a big thank you to our guests, Said Tabet, Chief Technology Officer for Governance, Risk and Compliance Strategy at EMC; Penelope Gordon, Emerging Technology Strategist at 1Plug Corporation; Jean-Francois Barsoum, Senior Managing Consultant for Smarter Cities, Water and Transportation at IBM, and Dave Lounsbury, Chief Technology Officer at The Open Group. This is Dana Gardner, Principal Analyst at Interarbor Solutions, your host and moderator throughout these discussions on Open Platform 3.0 and Boundaryless Information Flow at The Open Group Conference on July 21 in Boston. For BriefingsDirect, thanks again for listening, and come back next time. Listen to the podcast. Find it on iTunes. Sponsor: The Open Group Transcript of a BriefingsDirect podcast exploring the challenges and ramifications of the Internet of Things, as machines and sensors collect vast amounts of data. Copyright The Open Group and Interarbor Solutions, LLC, 2005-2014. All rights reserved. You may also be interested in: • Health Data Deluge Requires Secure Information Flow Via Standards, Says the Open Group's New Healthcare Director • The Open Group Amsterdam Conference Panel Delves into How to Best Gain Business Value from Open Platform 3.0 • Healthcare Among Thorniest and Yet Most Opportunistic Use Cases for Boundaryless Information Flow Improvement • Gaining Dependability Across All Business Activities Requires Standard of Standards to Tame Dynamic Complexity, Says The Open Group CEO • Big Data success depends on better risk management practices like FAIR, say conference panelists • Improving signal-to-noise in risk management • CSC and HP team up to define the new state needed for comprehensive enterprise cybersecurity • The Open Group Conference to Emphasize Healthcare as Key Sector for Ecosystem- Wide Interactions • Managing transformation to Platform 3.0 a major focus of The Open Group Philadelphia Conference on July 15
  • 14. • Platform 3.0 Ripe to Give Standard Access to Advnaced Intelligence and Automation, Bring Commercial Benefits to Enterprises