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WEBINAR
 Social Analytics - The Offering
 That Ate Your Agency
 Thu Jan 10, 2013
® 2012 Dachis Group. Confidential and Proprietary
                                                    1
Speakers
    Brian Kotlyar works with         brian.kotlyar@dachisgroup.com
    global brands on social
    business strategy and runs the   @bkotlyar
    Dachis Group blog.




    Michael Jones is VP              michael.jones@dachisgroup.com
    Technology, frequent speaker,
    and manages our data             @mjfreshyfresh
    partnerships with Twitter,
    Facebook, LinkedIn and other
    social platforms.




                              2
Social Analytics: The Offering
That Ate Your Agency




                 3
Agencies have a problem




             4
“Death by Spreadsheet”




                         ©2012 DACHIS GROUP   5
It’s hard to deliver a quality product

      The typical large enterprise now has dozens of social accounts across
      a minimum of 3 to 4 social platforms and a variety of global territories.

       Significant variations
       among analytics
       dashboards

       No consistency of metrics
       across social platforms

       Constant change in
       features, export
       capabilities, data
       calculation




® 2012 Dachis Group. Confidential and Proprietary                 6
Competition is fierce

      There are 125 pages of results for the word “analytics” on Invest in
      Social’s Directory

                                                         1200+ Agencies   3000+ Open Positions
       Anyone can hang up a
       shingle

       Hiring a team of experts
       is extremely difficult

       You are competing with
       vendors, agencies and
       brands for talent




® 2012 Dachis Group. Confidential and Proprietary                   7
Clients are more demanding

      The days of a hockey stick graph of ‘likes’ and ‘followers’ are long
      gone

       Data must help optimize
       tactics to create earned
       media

       Analytics must be
       integrated and multi-
       platform

       Reports must arrive more
       quickly




® 2012 Dachis Group. Confidential and Proprietary               8
What can you do?




            9
Use a smaller team to
deliver better metrics much
more quickly.



              10
Smaller team

      Our solutions were built with collaboration in mind so that your existing
      team can deliver reports much more efficiently.

       Use a standard toolkit
       and set of metrics for any
       client

       Anyone can create an
       insight, contribute to a
       report or comment on a
       report

       Collaboration occurs
       within the tool




® 2012 Dachis Group. Confidential and Proprietary                  11
Better metrics

      Every piece of data from the entire Dachis Group analytics platform is
      available for collaborative analysis.

       35,000 brands and more
       than 100,000,000 social
       accounts

       Real-time data on social
       activity

       Advanced analytics that
       go beyond likes/follows




® 2012 Dachis Group. Confidential and Proprietary                12
Much more quickly

      Invite a client to view the report digitally or export any chart to
      PowerPoint with a single click.

       Professionally designed
       reports

       Full dynamic data
       available from any slide

       Export to PowerPoint
       instantly




® 2012 Dachis Group. Confidential and Proprietary              13
DEMO




       14
Introducing Collaborative Reporting
A New Way to Uncover and Share Ideas Across Your Brand Team

Collaborative Reporting
marries big data and shared
insight enabling brand
marketers and digital
agencies to create beautiful,
simple and clear views of
social marketing
performance.

1   Uncover Insights
2   Create a Narrative
3   Share with your team




                                                              ©2012 DACHIS GROUP   15
1) Uncover an Observation
                               Clip any data point for analysis, bringing along all of
                               its rich context.
                                                                                 1
1   Select an observation,
    such as a trendline of
    your brand’s
    conversation strength vs
    competitors, or a tweet
    from a brand advocate.


2   Add your notes. What
    was interesting or                                2
    unusual about the data?


3   Add your observation to
    an existing Narrative or
    create a new one.                                                                3




                                                            1



                                                                           ©2012 DACHIS GROUP   16
2) Assemble a Narrative
                           Create a shared narrative by instantly assembling
                           observations into an interactive microsite.

1 Each thumbnail reveals
  the observation’s
  content.


2 Notes and with the
  ride along
             annotations
  Observation
                                         1




                                                             2




                                                                     ©2012 DACHIS GROUP   17
3) Share with Your Team
                              Invite others to review or contribute.


1   Invite anyone on your
    team to collaborate and
    add their comments.
                                                                1

2   Download the insights
    as native PowerPoint                                                 2
    slides, giving you
    immediate access to
    “boss ready” reports.




                                                                       ©2012 DACHIS GROUP   18
Summary

1 Stop re-inventing the wheel

2 Use a smaller team

3 Deliver a better product



   Better client retention
   New revenue streams

                         19
Q&A




      20
Learn More
                Sign up for a 1:1 Tour                         Stay in touch



http://social.dachisgroup.com/tour-collaborative-reporting


                                                         brian.kotlyar@dachisgroup.com
                                                         @bkotlyar


                                                        http://dachisgroup.com

                                                        http://socialbusinessindex.com




                                            21

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Webinar: Social Analytics - The Offering That Ate Your Agency (@DachisGroup)

  • 1. WEBINAR Social Analytics - The Offering That Ate Your Agency Thu Jan 10, 2013 ® 2012 Dachis Group. Confidential and Proprietary 1
  • 2. Speakers Brian Kotlyar works with brian.kotlyar@dachisgroup.com global brands on social business strategy and runs the @bkotlyar Dachis Group blog. Michael Jones is VP michael.jones@dachisgroup.com Technology, frequent speaker, and manages our data @mjfreshyfresh partnerships with Twitter, Facebook, LinkedIn and other social platforms. 2
  • 3. Social Analytics: The Offering That Ate Your Agency 3
  • 4. Agencies have a problem 4
  • 5. “Death by Spreadsheet” ©2012 DACHIS GROUP 5
  • 6. It’s hard to deliver a quality product The typical large enterprise now has dozens of social accounts across a minimum of 3 to 4 social platforms and a variety of global territories. Significant variations among analytics dashboards No consistency of metrics across social platforms Constant change in features, export capabilities, data calculation ® 2012 Dachis Group. Confidential and Proprietary 6
  • 7. Competition is fierce There are 125 pages of results for the word “analytics” on Invest in Social’s Directory 1200+ Agencies 3000+ Open Positions Anyone can hang up a shingle Hiring a team of experts is extremely difficult You are competing with vendors, agencies and brands for talent ® 2012 Dachis Group. Confidential and Proprietary 7
  • 8. Clients are more demanding The days of a hockey stick graph of ‘likes’ and ‘followers’ are long gone Data must help optimize tactics to create earned media Analytics must be integrated and multi- platform Reports must arrive more quickly ® 2012 Dachis Group. Confidential and Proprietary 8
  • 9. What can you do? 9
  • 10. Use a smaller team to deliver better metrics much more quickly. 10
  • 11. Smaller team Our solutions were built with collaboration in mind so that your existing team can deliver reports much more efficiently. Use a standard toolkit and set of metrics for any client Anyone can create an insight, contribute to a report or comment on a report Collaboration occurs within the tool ® 2012 Dachis Group. Confidential and Proprietary 11
  • 12. Better metrics Every piece of data from the entire Dachis Group analytics platform is available for collaborative analysis. 35,000 brands and more than 100,000,000 social accounts Real-time data on social activity Advanced analytics that go beyond likes/follows ® 2012 Dachis Group. Confidential and Proprietary 12
  • 13. Much more quickly Invite a client to view the report digitally or export any chart to PowerPoint with a single click. Professionally designed reports Full dynamic data available from any slide Export to PowerPoint instantly ® 2012 Dachis Group. Confidential and Proprietary 13
  • 14. DEMO 14
  • 15. Introducing Collaborative Reporting A New Way to Uncover and Share Ideas Across Your Brand Team Collaborative Reporting marries big data and shared insight enabling brand marketers and digital agencies to create beautiful, simple and clear views of social marketing performance. 1 Uncover Insights 2 Create a Narrative 3 Share with your team ©2012 DACHIS GROUP 15
  • 16. 1) Uncover an Observation Clip any data point for analysis, bringing along all of its rich context. 1 1 Select an observation, such as a trendline of your brand’s conversation strength vs competitors, or a tweet from a brand advocate. 2 Add your notes. What was interesting or 2 unusual about the data? 3 Add your observation to an existing Narrative or create a new one. 3 1 ©2012 DACHIS GROUP 16
  • 17. 2) Assemble a Narrative Create a shared narrative by instantly assembling observations into an interactive microsite. 1 Each thumbnail reveals the observation’s content. 2 Notes and with the ride along annotations Observation 1 2 ©2012 DACHIS GROUP 17
  • 18. 3) Share with Your Team Invite others to review or contribute. 1 Invite anyone on your team to collaborate and add their comments. 1 2 Download the insights as native PowerPoint 2 slides, giving you immediate access to “boss ready” reports. ©2012 DACHIS GROUP 18
  • 19. Summary 1 Stop re-inventing the wheel 2 Use a smaller team 3 Deliver a better product Better client retention New revenue streams 19
  • 20. Q&A 20
  • 21. Learn More Sign up for a 1:1 Tour Stay in touch http://social.dachisgroup.com/tour-collaborative-reporting brian.kotlyar@dachisgroup.com @bkotlyar http://dachisgroup.com http://socialbusinessindex.com 21