Approach Avoidance: Heuristics for modeling systems with Kanban : LKNA13

@cyetain
Approach Avoidance
Heuristics for Modeling
Systems
with Kanban
Friday, May 3, 13

@cyetain
blog http://jabe.co
Send Anonymous Feedback
http://sayat.me/jabebloom
Joshua (Jabe) Bloom
&
CTO:
Friday, May 3, 13

@cyetain
To envision the the types
technology that teams may
reasonably be expected produce
in 5-10 years and to prepare
those teams to envision, create,
produce, and support that
technology.
Friday, May 3, 13

@cyetain
Individual systems are purposive,
knowledge and understanding
of their aims can only be gained
by taking into account the
mechanisms of social, cultural,
and psychological systems
-RussellAckoff
Friday, May 3, 13

@cyetain
knowledge of psychology is
incomplete without knowledge
of variation. The managers of
people need to understand
that all people are different.
~W. Edwards Deming
Friday, May 3, 13

@cyetain
Joy in work comes from
understanding why your work is
important. Not from the work, but
from knowledge of who’s going to
use it... Motivation— nonsense. All
that people need to know is why
their work is important.
-W. Edwards Deming
Friday, May 3, 13

@cyetain
Working
Pin
Car
Artifacts
Code
Hammering
Carrying
Thinking
Creating
Work
Friday, May 3, 13

@cyetain
Humans
are Rational
Friday, May 3, 13

@cyetain
Work != Working != Worker
Pin
Car
Artifacts
Code
Hammering
Carrying
Thinking
Creating
HUMANS
Bounded:
Perception
Understanding
Rationality
Friday, May 3, 13

@cyetain
.A photograph has edges; the world
does not... The objects, people,
events, or forms that are in the
forefront of a photographer's
attention when making the fine
framing decisions are the
recipients of the frame's emphasis.
-Stephen Shore
Friday, May 3, 13

@cyetain
I am interested in frames
and therefor
boundaries
Friday, May 3, 13

@cyetain
If I am not for myself, who will be for me? But if I
am only for myself, who am I? If not now, when?
-Rabbi Hillel
Agency
and
Communion
Friday, May 3, 13

@cyetain
I have adopted the terms "agency" and
"communion" to characterize two
fundamental modalities in the existence
of living forms, agency for the existence
of an organism as an individual, and
communion for the participation of the
individual in some large organism of
which the individual is part.
-Bakan
Friday, May 3, 13

@cyetain
Agency
Communion
Friday, May 3, 13

@cyetain
What Option Can I Choose to Help The
Team?
Agency is informed by Communion under conditions of uncertainty
Friday, May 3, 13

@cyetain
Narrative
Strategy
Intent
Experiment
Task
Quarters
Month
Week
Days
Hours
Friday, May 3, 13

@cyetain
Narrative
Strategy
Intent
Experiment
Task
Quarters
Month
Week
Days
Hours
completes
validates
supports
Realizes
Pop the Why
Stack
-Eric Willeke
Friday, May 3, 13

@cyetain
Approach-Avoidance
Friday, May 3, 13

@cyetain
Even if all the laws of psychology were known,
one could make a prediction about the behavior
of a man only if in addition to the laws, the special
nature of the particular situation were known.
-Kurt Lewin
B = f(P, E)
Friday, May 3, 13

@cyetain
One has to distinguish between
driving forces, which correspond
to positive or negative valences,
and restraining forces, which
correspond to barriers.
-Kurt Lewin
Friday, May 3, 13

@cyetain
Approach
Avoid
Goal Goal
Friday, May 3, 13

@cyetain
Size
Combinatorial Complexity
Friday, May 3, 13

@cyetain
Zeno’s Paradox of
Risk Management
@cyetain
Friday, May 3, 13

@cyetain
Size
Combinatorial Complexity
Time
Friday, May 3, 13

@cyetain
BDUF
BDOB
Friday, May 3, 13

@cyetain
Today’s development processes typically
deliver information asynchronously in
large batches. Flow-based processes
deliver information in a regular cadence
in small batches. Cadence lowers
transaction costs and makes small
batches more economically feasible.
-Don Reinertsen
Friday, May 3, 13

@cyetain
Explore Produce
Exploration != Production
Friday, May 3, 13

@cyetain
Defer Commitments to
Orthogonal Constraints
as Long As Possible
Friday, May 3, 13

@cyetain
Sufficient Design
@cyetain
...consider simple economics: If you take the time to
craft code of little or moderate value to users, you're
wasting time and money.
The fact is, some code simply doesn't need an
excellent design, whether that code is a start-up
experiment or a corporate application feature.
~Joshua Kerievsky
Friday, May 3, 13

@cyetain
Experiments
Production
CUSTOMER
Friday, May 3, 13

@cyetain
Social Capital
is a fancy word for trust
-DavidAnderson
Friday, May 3, 13

@cyetain
Evolution of
Capital
Capital
1700 1850 1950 2000
Human Capital
Intellectual Capital
Social Capital
Friday, May 3, 13

@cyetain
The human capital explanation of
the inequality is that the people
who do better are more able
individuals; they are more
intelligent, more attractive, more
articulate, more skilled. Social
capital is the contextual
complement to human capital in
explaining advantage. Social capital
explains how people do better
because they are somehow better
connected with other people.
Friday, May 3, 13

@cyetain
Social capital can be measured by
the amount of trust and
“reciprocity” in a community or
between individuals
-Robert Putnam
Friday, May 3, 13

@cyetain
Social Capital is the stock of active
connection among people; the trust,
mutual understanding, and shared
values and behaviors that bind the
members of human networks and
communities and make cooperative
action possible
-Don Cohen, Laurence Prusak
Friday, May 3, 13

@cyetain
The advantage created by a
person’s location in a structure of
relationships is known as social
capital.
...The advantage is visible when
certain people, or certain groups
of people, do better than equally
able peers.
-Ronald S. Burt
Friday, May 3, 13

@cyetain
n(n-1)/2
n = number of people
Friday, May 3, 13

@cyetain
Structural Hole
Friday, May 3, 13

@cyetain
The Performance of OVERLY
connected organizations falls
Friday, May 3, 13

@cyetain
Punctuated
Equilibrium
http://evolution.berkeley.edu/evosite/
evo101/VIIA1bPunctuated.shtml
Friday, May 3, 13

@cyetain
Broker
Friday, May 3, 13

@cyetain
Three benefits of bridging
structural holes can be expected:
Access to alternative opinion and
practice, early access to new
opinion and practice, and an
ability to move ideas between
groups where there is advantage
in doing so.
-Ronald Burt
Friday, May 3, 13

@cyetain
Closure
Friday, May 3, 13

@cyetain
The value of a relationship
is not defined inside the
relationship; it is defined
by the social context
around the relationship.
-Ronald Burt
Friday, May 3, 13

@cyetain
People strongly
connected are likely
to provide redundant
information.
-Ronald S. Burt
Friday, May 3, 13

@cyetain
Instead of seeing people as
the source of information,
clusters are the source and
people are ports of access
to the information that
circulates around them.
-Ronald S. Burt
Friday, May 3, 13

@cyetain
In Review
Effective Organizations balance Agency and
Communion
Moving to shorter cycles can help prevent approach
avoidance and BDOB, while increasing flow and
feedback
Effective Organizational Social Networks leverage
structural holes by balancing brokerage and closure
Friday, May 3, 13

@cyetain
For me, the pictures I
make are the byproduct
of my explorations, not
an end in themselves
-Stephen Shore
Friday, May 3, 13

@cyetain
For me, the Kanban
Models I make are the
byproduct of my
explorations, not an end
in themselves
-Jabe Bloom
Friday, May 3, 13

@cyetain
If you want truly
to understand
something
try to change it
-Kurt Lewin
Friday, May 3, 13

@cyetain
blog http://jabe.co
Send Anonymous Feedback
http://sayat.me/jabebloom
Joshua (Jabe) Bloom
Friday, May 3, 13

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Approach Avoidance: Heuristics for modeling systems with Kanban : LKNA13