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WHAT	
  IS	
  
                                                                                       INNOVATION?	
  
                                                                                                       NOVEMBER	
  2010	
  
                                           Everyone	
  has	
  his	
  or	
  her	
  own	
  view	
  as	
  to	
  
                                           what	
  constitutes	
  innovation.	
  	
  Is	
  
                                           innovation	
  only	
  about	
  new	
  to	
  the	
  world	
  
                                           products	
  or	
  services?	
  Is	
  invention	
  
                                           innovation?	
  
©2010	
  INNOVATION	
  FOR	
  GROWTH	
     Austrian	
   economist,	
   Joseph	
   Schumpeter1,	
   defined	
   innovation	
   over	
  
	
                                         70	
  years	
  ago	
  as:	
  
C	
  W	
  MOBBS	
                               1. The	
   introduction	
   of	
   a	
   good	
   (product),	
   which	
   is	
   new	
   to	
  
                                                   consumers,	
   or	
   one	
   of	
   higher	
   quality	
   than	
   was	
   available	
   in	
  
                                                   the	
  past.	
  
                                                2. Methods	
   of	
   production,	
   which	
   are	
   new	
   to	
   a	
   particular	
  
Email:	
                                           branch	
   of	
   industry.	
   	
   These	
   are	
   not	
   necessarily	
   based	
   on	
   new	
  
cwmobbs@innovationforgrowth.co.uk	
                scientific	
   discoveries	
   and	
   may	
   have,	
   for	
   example,	
   already	
  
                                                   been	
  used	
  in	
  other	
  industrial	
  sectors.	
  
www.innovationforgrowth.co.uk	
                 3. The	
  opening	
  of	
  new	
  markets.	
  
                                                4. The	
  use	
  of	
  new	
  sources	
  of	
  supply.	
  
                                                5. New	
  forms	
  of	
  competition,	
  that	
  leads	
  to	
  the	
  restructuring	
  of	
  
                                                   an	
  industry.	
  
                                           The	
   OECD2	
   defined	
   innovation	
   in	
   1981	
   as	
   consisting	
   “of	
   all	
   those	
  
                                           scientific,	
   technical,	
   commercial	
   and	
   financial	
   steps	
   necessary	
   for	
  
                                           the	
   successful	
   development	
   and	
   marketing	
   of	
   new	
   or	
   improved	
  
                                           manufactured	
   products,	
   the	
   commercial	
   use	
   of	
   new	
   or	
   improved	
  
                                           processes	
   or	
   equipment	
   or	
   the	
   introduction	
   of	
   a	
   new	
   approach	
   to	
   a	
  
                                           social	
  service.	
  	
  R&D	
  is	
  only	
  one	
  of	
  these	
  steps.”	
  

                                           Both	
   these	
   definitions,	
   and	
   the	
   descriptions	
   set	
   out	
   in	
   Box	
   1,	
  
                                           include	
   some	
   common	
   words,	
   such	
   as	
   ‘new’,	
   ‘introduction’,	
  
                                           ‘products’,	
   ‘markets’	
   and	
   ‘processes’,	
   although	
   none	
   in	
   its	
   entirety	
  
                                           fully	
  describes	
  truly	
  the	
  essence	
  of	
  innovation.	
  	
  Why?	
  	
  I	
  believe	
  that	
  
                                           innovation	
   is	
   more	
   than	
   mere	
   words.	
   	
   Innovation	
   is	
   a	
   mind-­‐set,	
   a	
  
                                           culture,	
  a	
  desire	
  to	
  do	
  better,	
  a	
  willingness	
  to	
  take	
  risks	
  and	
  yes,	
  the	
  
                                           celebration	
  of	
  failure!	
  	
  Think	
  of	
  Apple	
  and	
  Google,	
  both	
  companies	
  
                                           which	
  are	
  considered	
  to	
  be	
  truly	
  innovative.	
  


                                                                                                                                                           	
  
Box	
  1	
                                                                                                                                	
  
                                                                                                                                                 Having	
              considered	
             different	
  
       There	
   are	
   a	
   number	
   of	
   differing	
   views	
   as	
   to	
   what	
   constitutes	
   innovation,	
                    definitions	
   of	
   innovation,	
   it	
   is	
   now	
  
       including	
  the	
  following:	
                                                                                                          worthwhile	
  looking	
  at	
  the	
  realities.	
  
              •      “Innovation	
   is	
   the	
   successful	
   exploitation	
   of	
   new	
   ideas”	
   –	
                                For	
   business	
   innovation,	
   the	
   “4Ps	
  
                     Innovation	
  Unit	
  (2004)	
  UK	
  Department	
  of	
  Trade	
  and	
  Industry.	
                                       approach	
   can	
   be	
   used	
   to	
   explore	
  
              •      “Industrial	
   innovation	
   includes	
   the	
   technical,	
   design,	
                                                opportunities	
   for	
   innovation.”5	
  	
  	
  
                     manufacturing,	
   management	
   and	
   commercial	
   activities	
   involved	
                                          Essentially,	
   the	
   “4Ps”	
   relate	
   to	
  
                     in	
   the	
   marketing	
   of	
   a	
   new	
   (or	
   improved)	
   product	
   or	
   the	
   first	
  
                                                                                                                                                 innovation	
   focusing	
   on	
   the	
   product,	
  
                     commercial	
  use	
  of	
  a	
  new	
  (or	
  improved)	
  process	
  or	
  equipment”	
  –	
  
                     Chris	
   Freeman	
   (1982)	
   The	
  Economics	
  of	
  Industrial	
  Innovation,	
   2nd	
                              process,	
   position	
   or	
   paradigm.	
   The	
  
                     edition,	
  Pinter,	
  London.	
                                                                                            first	
   two	
   are	
   obvious,	
   with	
  
              •      “Innovation	
   is	
   the	
   specific	
   tool	
   of	
   entrepreneurs,	
   the	
   means	
   by	
                       numerous	
   examples,	
   including	
  
                     which	
   they	
   exploit	
   change	
   as	
   an	
   opportunity	
   for	
   a	
   different	
                           revised	
  or	
  new	
  computer	
  operating	
  
                     business	
   or	
   service.	
   	
   It	
   is	
   capable	
   of	
   being	
   presented	
   as	
   a	
                   systems,	
              new	
        car	
      models,	
  
                     discipline,	
  capable	
  of	
  being	
  learned,	
  capable	
  of	
  being	
  practised”	
  –	
  
                     Peter	
   Drucker	
   (1985)	
   Innovation	
  and	
  Entrepreneurship,	
   Harper	
   &	
                                  (product),	
  or	
  extensions	
  of	
  product	
  
                     Row,	
  New	
  York.	
                                                                                                      ranges,	
           improved	
               operations	
  
              •      “Companies	
   achieve	
   competitive	
   advantage	
   through	
   acts	
   of	
                                          (process).	
   Position	
   considers	
   the	
  
                     innovation.	
   	
   They	
   approach	
   innovation	
   in	
   its	
   broadest	
   sense,	
                              target	
   consumer	
   and	
   the	
   purchase	
  
                     including	
  both	
  new	
  technologies	
  and	
  new	
  ways	
  of	
  doing	
  things”	
  –	
                             decision	
   rationale.	
   	
   Examples	
  
                     Michael	
   Porter	
   (1990)	
   The	
   Competitive	
   Advantage	
   of	
   Nations,	
  
                                                                                                                                                 include	
   low-­‐cost	
   airlines	
   and	
   on-­‐
                      “Vivamus	
  porta	
  
                     Macmillan,	
  London.	
  
                                                                                                                                                 line	
   customisation	
   of	
   products.	
  	
  
              •      “An	
  innovative	
  business	
  is	
  one	
  which	
  lives	
  and	
  breathes	
  “outside	
  
                          est	
  sed	
  est.”	
  
                     the	
  box”.	
  	
  It	
  is	
  not	
  just	
  good	
  ideas,	
  it	
  is	
  a	
  combination	
  of	
  good	
  ideas,	
     Paradigm	
   is	
   a	
   more	
   difficult	
  
                     motivated	
   staff	
   and	
   an	
   instinctive	
   understanding	
   of	
   what	
   your	
                             concept.	
   It	
   is	
   defined	
   as	
   “how	
   we	
  
                     customer	
   wants”	
   –	
   Richard	
   Branson	
   (1998)	
   DTI	
   Innovation	
                                       frame	
   what	
   we	
   do.”5	
   Examples	
  
                     Lecture.	
  
                                                                                                                                                 include	
  new	
  platforms,	
  such	
  as	
  IBM,	
  
       	
                                                                                                                                        reinventing	
   itself	
   as	
   a	
   consultancy	
  
                                                                                                                                                 business,	
  or	
  i	
  Tunes.	
  
       	
                                                                                                                                        	
  
                                                                                                                                                 Innovation	
  can	
  be	
  further	
  split	
  into	
  
       The	
   European	
   Innovation	
   Progress	
   Report,	
   20063	
   defines	
  
                                                                                                                                                 incremental,	
                     radical	
            and	
  
       innovation	
   as	
   being	
   “about	
   change	
   and	
   the	
   ability	
   to	
   manage	
  
                                                                                                                                                 discontinuous.	
                    The	
       former,	
  
       change	
   over	
   time.	
   	
   Innovation	
   can	
   be	
   about	
   the	
   successful	
  
                                                                                                                                                 generally	
   more	
   prevalent	
   is	
   ‘doing	
  
       exploitation	
   of	
   new	
   ideas	
   in	
   the	
   form	
   of	
   a	
   new	
   or	
   improved	
  
                                                                                                                                                 something	
  better’.	
  	
  
       product	
  or	
  service	
  but	
  it	
  can	
  also	
  be	
  about	
  the	
  way	
  in	
  which	
  a	
  
                                                                                                                                                 	
  
       product	
   or	
   service	
   is	
   delivered.	
   	
   Equally,	
   innovation	
   can	
   be	
  
                                                                                                                                                 Radical	
   innovation,	
   which	
   is	
   more	
  
       about	
   creatively	
   positioning	
   (or	
   marketing)	
   an	
   existing	
  
                                                                                                                                                 elusive,	
   is	
   doing	
   something	
  
       product,	
   or	
   about	
   changing	
   the	
   business	
   model	
   (a	
   new	
  
                                                                                                                                                 different.	
  	
  
       paradigm).”	
  	
  	
  
                                                                                                                                                 	
  
       Ahmed	
   and	
   Shepherd4	
   “discern	
   a	
   number	
   of	
   characteristics”,	
                                                  The	
   most	
   elusive,	
   and	
   potentially	
  
       and	
   these	
   are	
   set	
   out	
   in	
   Box	
   2.	
   	
   These,	
   it	
   will	
   be	
   noted,	
   go	
   even	
           threatening	
               is	
      discontinuous	
  
       further	
   and	
   look	
   outside	
   the	
   firm	
   as	
   well.	
   Indeed,	
   innovation	
                                       innovation.	
   This	
   results	
   in	
  
       can	
   also	
   be	
   considered	
   as	
   a	
   non-­‐business	
   activity,	
   think	
   of	
                                       significant	
   change,	
   often	
   from	
   the	
  
       legislation,	
   the	
   changes	
   in	
   fashion,	
   the	
   advancement	
   of	
                                                     emergence	
   of	
   completely	
   new,	
  
       knowledge,	
  for	
  example.	
                                                                                                           unpredictable	
   markets	
   or	
   as	
   a	
  
       	
                                                                                                                                        result	
   of	
   a	
   new	
   technological	
  
       In	
   answer	
   to	
   the	
   two	
   questions	
   posed	
   above,	
   innovation	
   is	
                                           breakthrough.	
   	
   It	
   might	
   come	
   from	
  
       more	
   than	
   the	
   introduction	
   of	
   new	
   to	
   the	
   world	
   products	
   or	
                                      a	
   change	
   in	
   market	
   behaviour	
  
       services	
  and	
  invention	
  is	
  only	
  one	
  element	
  of	
  innovation.	
                                                       (think	
   of	
   real	
   fur	
   coats!),	
   or	
   be	
   a	
  
                                                                                                                                                 result	
   of	
   a	
   terrorist	
   event	
   (World	
  
                                                                                                                                                 Trade	
  Centre,	
  9/11).	
  	
  Alternatively,	
  

	
  
Box	
  2	
                                                                                                                         it	
   could	
   be	
   business	
   model	
  
                                                                                                                                            innovation	
   –	
   Amazon	
   springs	
   to	
  
         Ahmed	
  and	
  Shepherd’s	
  characteristics	
  are:	
                                                                            mind.	
   But	
   the	
   essence	
   of	
  
            • “Innovation	
   as	
   creation	
   (invention):	
   The	
   focus	
   is	
   on	
   use	
   of	
                             discontinuous	
   innovation	
   is	
   that	
   it	
  
                   resources	
   (people,	
   time	
   and	
   money)	
   to	
   invent	
   or	
   develop	
   a	
   new	
                  tends	
  to	
  be	
  unpredictable.	
  	
  
                   product,	
   service,	
   new	
   way	
   of	
   doing	
   things,	
   new	
   way	
   of	
   thinking	
  
                                                                                                                                            	
  
                   about	
  things.	
  
            • Innovation	
   as	
   diffusion	
   and	
   learning:	
   The	
   focus	
   is	
   on	
   acquiring,	
                        This	
   form	
   of	
   innovation	
   will	
  
                   supporting	
  or	
  using	
  a	
  product,	
  service	
  or	
  ideas.	
                                                  change	
   the	
   organisation	
   in	
   many	
  
            • Innovation	
  as	
  an	
  event:	
  The	
  focus	
  of	
  attention	
  here	
  is	
  on	
  a	
  discrete	
                    ways.	
   New	
   technology	
   may	
   be	
  
                   event,	
  such	
  as	
  the	
  development	
  of	
  a	
  single	
  product,	
  service,	
  idea	
  or	
                  needed	
   as	
   well	
   as,	
   new	
   processes,	
  
                   decision.	
                                                                                                              new	
   customers,	
   new	
   knowledge,	
  
            • Innovation	
   as	
   a	
   (stream	
   of	
   innovations)	
   trajectory:	
   This	
   is	
  
                   recognition	
   that	
   a	
   single	
   act	
   of	
   innovation	
   (as	
   that	
   in	
   a	
   discrete	
  
                                                                                                                                            and	
   possibly	
   a	
   new	
   business	
  
                   event)	
   can	
   facilitate	
   a	
   family	
   of	
   innovations	
   to	
   be	
   derived	
   from	
   the	
       model.	
   Incremental	
   innovation	
   fit	
  
                   original	
  source.	
                                                                                                    into	
   existing	
   core	
   competencies	
  
            • Innovation	
   as	
   change	
   (incremental	
   or	
   radical):	
   Innovation	
   enacts	
                                and	
  the	
  core	
  business.	
  	
  
                   change.	
   	
   Some	
   innovations	
   are	
   minor	
   adjustments	
   whilst	
   other	
                           	
  
                   innovations	
  are	
  radical	
  or	
  discontinuous	
  in	
  nature.	
  
                                                                                                                                            There	
   is	
   an	
   unresolved	
   debate	
   as	
  
            • Innovation	
   as	
   a	
   (firm-­‐level)	
   process:	
   In	
   this	
   view	
   innovation	
   is	
   not	
  
                   a	
  single	
  act,	
  but	
  a	
  series	
  of	
  activities	
  that	
  are	
  carried	
  out	
  by	
  a	
  firm	
      to	
   whether	
   companies	
   need	
   both	
  
                   to	
  lead	
  to	
  the	
  production	
  of	
  an	
  outcome	
  (namely,	
  the	
  innovation).	
                        sorts	
   to	
   compete	
   in	
   the	
   long-­‐term,	
  
            • Innovation	
   as	
   a	
   context	
   (region,	
   nature,	
   etc.)	
   level	
   process.	
   This	
                      but	
            certainly,	
               incremental	
  
                       “Vivamus	
  porta	
  
                   view	
   sees	
   innovation	
   as	
   an	
   act	
   beyond	
   the	
   confines	
   of	
   an	
                       innovation	
   is	
   required	
   as	
   a	
  
                           est	
  sed	
  est.”	
  
                   individual	
   or	
   firm.	
   The	
   view	
   captures	
   institutional	
   frameworks,	
  
                   socio-­‐political	
   networks,	
   and	
   proximal	
   factor	
   endowments	
   as	
  
                                                                                                                                            minimum.	
  
                   important	
   factors	
   in	
   the	
   act	
   of	
   innovation.	
   The	
   focus	
   is	
   switched	
              	
  
                   from	
  the	
  firm	
  to	
  the	
  peculiar	
  endowments	
  and	
  characteristics	
  of	
  a	
                        Research	
   undertaken	
   in	
   2009	
   (see	
  
                   specific	
  context	
  (region,	
  nation,	
  etc.)”	
                                                                   Chart	
   1)	
   shows	
   the	
   percentage	
   of	
  
                                                                                                                                            respondents	
  who	
  have	
  undertaken	
  
                                                                                                                                            the	
   identified	
   forms	
   of	
   innovation,	
  
                                                                                                                                            with	
   new	
   or	
   significantly	
   improved	
  
       Chart	
  1	
                  Has	
  your	
  company	
  introduced	
  any	
  of	
  the	
  following	
                                services	
  being	
  undertaken	
  by	
  50%	
  
                                                       innovations	
  since	
  2006?	
                                                      of	
           the	
           5,238	
       enterprises	
  
       New	
  or	
  signikicantly	
  improved	
  
                                                                                                                                            interviewed	
                     across	
         Europe.	
  
            marketing	
  strategies	
                                                                                                       Responses	
   from	
   UK	
   organisations	
  
                                                                                                                                            are	
  also	
  shown	
  for	
  comparison.	
  	
  	
  
       New	
  or	
  signikicantly	
  improved	
                                                                                             	
  
                       products	
                                                                                                           Having	
   regard	
   to	
   the	
   above	
  
                                                                                                                                            comments,	
   when	
   considering	
  
       New	
  or	
  signikicantly	
  improved	
  
                                                                                                                                            innovation,	
   we	
   look	
   at	
   five	
   main	
  
                       processes	
  
                                                                                                                              UK	
  
                                                                                                                                            areas:	
  
       New	
  or	
  signikicantly	
  improved	
                                                                                             	
  
         organisational	
  structures	
                                                                                       EU27	
                • Innovation	
  strategy;	
  
                                                                                                                                                    • Ideas;	
  
       New	
  or	
  signikicantly	
  improved	
  
                                                                                                                                                    • Prioritisation;	
  
                       services	
  
                                                                                                                                                    • Implementation;	
  and	
  
                                                           0	
                     20	
                          40	
              60	
             • People	
  and	
  organisation.	
  
                                                                                            %	
  of	
  Yes	
                                	
  
                                                                                                                                            It	
   is	
   only	
   by	
   linking	
   and	
   analysing	
  
       Source:	
  Innobarometer	
  2009:	
  Analytical	
  Report6	
                                                                         these	
   five	
   elements	
   (three	
   of	
  
                                                                                                                                            which,	
   ideas,	
   prioritisation	
   and	
  
                                                                                                                                            implementation	
  form	
  the	
  phases	
  of	
  
	
  
	
  
 
                                                                                                                                                   Aliquam	
  dolor.	
  
                                                                                                                                     the	
   traditional	
   development	
   funnel)	
  
                                                                                                                                     that	
   a	
   fuller	
   understanding	
   of	
  
                                                                                                                                     innovation	
  can	
  be	
  reached.	
  
                                                                                                                                     	
  
                                                                                                                                     To	
   conclude,	
   innovation	
   is	
   more	
   than	
  
                                                                                                                                     just	
   simple	
   invention,	
   or	
   indeed,	
   ‘new	
  
                                                                                                                                     product	
   development’.	
   It	
   needs	
   to	
   be	
  
                                                                                                                                     commercialised	
   and	
   exploited.	
   	
   It	
  
                                                                                                                                     involves	
   the	
   whole	
   business,	
   and	
  
                                                                                                                                     particularly	
  its	
  ethos	
  or	
  culture.	
  It	
  can	
  
                                                                                                                                     be	
  relatively	
  simple,	
  and	
  low	
  key,	
  or	
  it	
  
	
  	
                                                                                                                               can	
   be	
   more	
   radical	
   and	
   possibly,	
  
                                                                                                                                               byline	
  
                                                                                                                                     threatening	
   to	
   existing	
   players.	
   It	
  
	
  
                                                                                                                                     encompasses	
  Imore	
   than	
   just	
   goods,	
   it	
  
                                                                                                                                               Lorem	
   psum	
  
	
                                                                                                                                   includes	
   services,	
   markets,	
   processes,	
  
                                                                                                                                     paradigms,	
   and	
   positions	
   as	
   well.	
   We	
  
	
   Incremental,	
  radical,	
  or	
                                                                                                all	
   innovate,	
   we	
   do	
   not	
   always	
   realise	
  
                       discontinuous?	
                                                                                              that	
  we	
  are	
  doing	
  so.	
  
	
  
                                                                                                                                     	
  
	
  

	
  
                                                                                1.    Schumpeter	
  (1934)	
  The	
  Theory	
  of	
  Economic	
  Development	
  Harvard	
  University	
  Press,	
  
	
                                          	
                                        Boston	
  
                                                                                2.    OECD	
  (1981)	
  The	
  Measurement	
  of	
  Scientific	
  and	
  Technical	
  Activities	
  OECD,	
  Paris	
  
                                                                                3.    EIPR	
  (2006)	
  European	
  Innovation	
  Progress	
  Report	
  Office	
  for	
  Official	
  Publications	
  of	
  
	
                                                                                    the	
  European	
  Communities,	
  Luxembourg	
  
                                                                                4.    Ahmed	
  and	
  Shepherd	
  (2010)	
  Innovation	
  Management	
  Context,	
  strategies,	
  systems	
  
                                                                                      and	
  processes	
  FT	
  Prentice	
  Hall,	
  Harlow	
  
                                                                                5.    Tidd	
  and	
  Bessant	
  (2009)	
  Managing	
  Innovation	
  Integrating	
  Technological,	
  Market	
  
                                                                                      and	
  Organisational	
  Change	
  4th	
  edition.	
  Wiley,	
  Chichester	
  
                                                                                6.    Flash	
  Eurobarometer	
  267	
  –	
  The	
  Gallup	
  Organisation	
  (2009)	
  Innobarometer	
  2009	
  
                                                                                      Analytical	
  Report	
  European	
  Commission	
  


           Founded	
   in	
   2010,	
   Innovation	
   for	
   Growth	
   is	
   a	
   business	
   consultancy	
   firm	
   that	
   specialises	
   in	
   the	
   provision	
   of	
   advice	
   to	
  
           small	
  and	
  medium	
  sized	
  enterprises.	
  We	
  work	
  with	
  companies	
  from	
  all	
  sectors	
  undertaking	
  innovation	
  audits,	
  and	
  
           providing	
   innovation	
   advice	
   so	
   our	
   clients	
   can	
   achieve	
   their	
   growth	
   aspirations.	
   We	
   also	
   undertake	
   desktop,	
  
           business	
  research,	
  enabling	
  our	
  clients	
  to	
  concentrate	
  on	
  running	
  their	
  business.	
  



           Innovation	
  for	
  Growth	
  Limited	
                                                                            For	
  more	
  information,	
  contact	
  	
  
           Weir	
  Farm	
                                                                                                                              	
  
           Lower	
  Road	
                                                                                                               Chris	
  Mobbs	
  at	
  	
  
           Blackthorn	
                                                                                                               Innovation	
  for	
  Growth	
  
           Nr	
  Bicester	
  
           Oxfordshire	
  	
  
                                                                                                                                                       	
  
           OX25	
  1TG	
                                                                                                                         Email:	
  
           	
                                                                                                               enquiries@innovationforgrowth.co.uk	
  
           +44	
  (0)1869	
  243	
  394	
                                                                                                          or	
  
           www.innovationforgrowth.co.uk	
                                                                                               Via	
  the	
  website:	
  
           enquiries@innovationforgrowth.co.uk	
  
           	
  
                                                                                                                              www.innovationforgrowth.co.uk	
  
           Registered	
  in	
  England	
  and	
  Wales	
                                                                                           or	
  
           Registered	
  number:	
  7387935	
                                                                                 Telephone:	
  +44	
  (0)1869	
  243	
  394	
  

                                                                                                                                                                                                              	
  

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What is Innovation

  • 1. WHAT  IS   INNOVATION?   NOVEMBER  2010   Everyone  has  his  or  her  own  view  as  to   what  constitutes  innovation.    Is   innovation  only  about  new  to  the  world   products  or  services?  Is  invention   innovation?   ©2010  INNOVATION  FOR  GROWTH   Austrian   economist,   Joseph   Schumpeter1,   defined   innovation   over     70  years  ago  as:   C  W  MOBBS   1. The   introduction   of   a   good   (product),   which   is   new   to   consumers,   or   one   of   higher   quality   than   was   available   in   the  past.   2. Methods   of   production,   which   are   new   to   a   particular   Email:   branch   of   industry.     These   are   not   necessarily   based   on   new   cwmobbs@innovationforgrowth.co.uk   scientific   discoveries   and   may   have,   for   example,   already   been  used  in  other  industrial  sectors.   www.innovationforgrowth.co.uk   3. The  opening  of  new  markets.   4. The  use  of  new  sources  of  supply.   5. New  forms  of  competition,  that  leads  to  the  restructuring  of   an  industry.   The   OECD2   defined   innovation   in   1981   as   consisting   “of   all   those   scientific,   technical,   commercial   and   financial   steps   necessary   for   the   successful   development   and   marketing   of   new   or   improved   manufactured   products,   the   commercial   use   of   new   or   improved   processes   or   equipment   or   the   introduction   of   a   new   approach   to   a   social  service.    R&D  is  only  one  of  these  steps.”   Both   these   definitions,   and   the   descriptions   set   out   in   Box   1,   include   some   common   words,   such   as   ‘new’,   ‘introduction’,   ‘products’,   ‘markets’   and   ‘processes’,   although   none   in   its   entirety   fully  describes  truly  the  essence  of  innovation.    Why?    I  believe  that   innovation   is   more   than   mere   words.     Innovation   is   a   mind-­‐set,   a   culture,  a  desire  to  do  better,  a  willingness  to  take  risks  and  yes,  the   celebration  of  failure!    Think  of  Apple  and  Google,  both  companies   which  are  considered  to  be  truly  innovative.    
  • 2. Box  1     Having   considered   different   There   are   a   number   of   differing   views   as   to   what   constitutes   innovation,   definitions   of   innovation,   it   is   now   including  the  following:   worthwhile  looking  at  the  realities.   • “Innovation   is   the   successful   exploitation   of   new   ideas”   –   For   business   innovation,   the   “4Ps   Innovation  Unit  (2004)  UK  Department  of  Trade  and  Industry.   approach   can   be   used   to   explore   • “Industrial   innovation   includes   the   technical,   design,   opportunities   for   innovation.”5       manufacturing,   management   and   commercial   activities   involved   Essentially,   the   “4Ps”   relate   to   in   the   marketing   of   a   new   (or   improved)   product   or   the   first   innovation   focusing   on   the   product,   commercial  use  of  a  new  (or  improved)  process  or  equipment”  –   Chris   Freeman   (1982)   The  Economics  of  Industrial  Innovation,   2nd   process,   position   or   paradigm.   The   edition,  Pinter,  London.   first   two   are   obvious,   with   • “Innovation   is   the   specific   tool   of   entrepreneurs,   the   means   by   numerous   examples,   including   which   they   exploit   change   as   an   opportunity   for   a   different   revised  or  new  computer  operating   business   or   service.     It   is   capable   of   being   presented   as   a   systems,   new   car   models,   discipline,  capable  of  being  learned,  capable  of  being  practised”  –   Peter   Drucker   (1985)   Innovation  and  Entrepreneurship,   Harper   &   (product),  or  extensions  of  product   Row,  New  York.   ranges,   improved   operations   • “Companies   achieve   competitive   advantage   through   acts   of   (process).   Position   considers   the   innovation.     They   approach   innovation   in   its   broadest   sense,   target   consumer   and   the   purchase   including  both  new  technologies  and  new  ways  of  doing  things”  –   decision   rationale.     Examples   Michael   Porter   (1990)   The   Competitive   Advantage   of   Nations,   include   low-­‐cost   airlines   and   on-­‐ “Vivamus  porta   Macmillan,  London.   line   customisation   of   products.     • “An  innovative  business  is  one  which  lives  and  breathes  “outside   est  sed  est.”   the  box”.    It  is  not  just  good  ideas,  it  is  a  combination  of  good  ideas,   Paradigm   is   a   more   difficult   motivated   staff   and   an   instinctive   understanding   of   what   your   concept.   It   is   defined   as   “how   we   customer   wants”   –   Richard   Branson   (1998)   DTI   Innovation   frame   what   we   do.”5   Examples   Lecture.   include  new  platforms,  such  as  IBM,     reinventing   itself   as   a   consultancy   business,  or  i  Tunes.       Innovation  can  be  further  split  into   The   European   Innovation   Progress   Report,   20063   defines   incremental,   radical   and   innovation   as   being   “about   change   and   the   ability   to   manage   discontinuous.   The   former,   change   over   time.     Innovation   can   be   about   the   successful   generally   more   prevalent   is   ‘doing   exploitation   of   new   ideas   in   the   form   of   a   new   or   improved   something  better’.     product  or  service  but  it  can  also  be  about  the  way  in  which  a     product   or   service   is   delivered.     Equally,   innovation   can   be   Radical   innovation,   which   is   more   about   creatively   positioning   (or   marketing)   an   existing   elusive,   is   doing   something   product,   or   about   changing   the   business   model   (a   new   different.     paradigm).”         Ahmed   and   Shepherd4   “discern   a   number   of   characteristics”,   The   most   elusive,   and   potentially   and   these   are   set   out   in   Box   2.     These,   it   will   be   noted,   go   even   threatening   is   discontinuous   further   and   look   outside   the   firm   as   well.   Indeed,   innovation   innovation.   This   results   in   can   also   be   considered   as   a   non-­‐business   activity,   think   of   significant   change,   often   from   the   legislation,   the   changes   in   fashion,   the   advancement   of   emergence   of   completely   new,   knowledge,  for  example.   unpredictable   markets   or   as   a     result   of   a   new   technological   In   answer   to   the   two   questions   posed   above,   innovation   is   breakthrough.     It   might   come   from   more   than   the   introduction   of   new   to   the   world   products   or   a   change   in   market   behaviour   services  and  invention  is  only  one  element  of  innovation.   (think   of   real   fur   coats!),   or   be   a   result   of   a   terrorist   event   (World   Trade  Centre,  9/11).    Alternatively,    
  • 3. Box  2   it   could   be   business   model   innovation   –   Amazon   springs   to   Ahmed  and  Shepherd’s  characteristics  are:   mind.   But   the   essence   of   • “Innovation   as   creation   (invention):   The   focus   is   on   use   of   discontinuous   innovation   is   that   it   resources   (people,   time   and   money)   to   invent   or   develop   a   new   tends  to  be  unpredictable.     product,   service,   new   way   of   doing   things,   new   way   of   thinking     about  things.   • Innovation   as   diffusion   and   learning:   The   focus   is   on   acquiring,   This   form   of   innovation   will   supporting  or  using  a  product,  service  or  ideas.   change   the   organisation   in   many   • Innovation  as  an  event:  The  focus  of  attention  here  is  on  a  discrete   ways.   New   technology   may   be   event,  such  as  the  development  of  a  single  product,  service,  idea  or   needed   as   well   as,   new   processes,   decision.   new   customers,   new   knowledge,   • Innovation   as   a   (stream   of   innovations)   trajectory:   This   is   recognition   that   a   single   act   of   innovation   (as   that   in   a   discrete   and   possibly   a   new   business   event)   can   facilitate   a   family   of   innovations   to   be   derived   from   the   model.   Incremental   innovation   fit   original  source.   into   existing   core   competencies   • Innovation   as   change   (incremental   or   radical):   Innovation   enacts   and  the  core  business.     change.     Some   innovations   are   minor   adjustments   whilst   other     innovations  are  radical  or  discontinuous  in  nature.   There   is   an   unresolved   debate   as   • Innovation   as   a   (firm-­‐level)   process:   In   this   view   innovation   is   not   a  single  act,  but  a  series  of  activities  that  are  carried  out  by  a  firm   to   whether   companies   need   both   to  lead  to  the  production  of  an  outcome  (namely,  the  innovation).   sorts   to   compete   in   the   long-­‐term,   • Innovation   as   a   context   (region,   nature,   etc.)   level   process.   This   but   certainly,   incremental   “Vivamus  porta   view   sees   innovation   as   an   act   beyond   the   confines   of   an   innovation   is   required   as   a   est  sed  est.”   individual   or   firm.   The   view   captures   institutional   frameworks,   socio-­‐political   networks,   and   proximal   factor   endowments   as   minimum.   important   factors   in   the   act   of   innovation.   The   focus   is   switched     from  the  firm  to  the  peculiar  endowments  and  characteristics  of  a   Research   undertaken   in   2009   (see   specific  context  (region,  nation,  etc.)”   Chart   1)   shows   the   percentage   of   respondents  who  have  undertaken   the   identified   forms   of   innovation,   with   new   or   significantly   improved   Chart  1   Has  your  company  introduced  any  of  the  following   services  being  undertaken  by  50%   innovations  since  2006?   of   the   5,238   enterprises   New  or  signikicantly  improved   interviewed   across   Europe.   marketing  strategies   Responses   from   UK   organisations   are  also  shown  for  comparison.       New  or  signikicantly  improved     products   Having   regard   to   the   above   comments,   when   considering   New  or  signikicantly  improved   innovation,   we   look   at   five   main   processes   UK   areas:   New  or  signikicantly  improved     organisational  structures   EU27   • Innovation  strategy;   • Ideas;   New  or  signikicantly  improved   • Prioritisation;   services   • Implementation;  and   0   20   40   60   • People  and  organisation.   %  of  Yes     It   is   only   by   linking   and   analysing   Source:  Innobarometer  2009:  Analytical  Report6   these   five   elements   (three   of   which,   ideas,   prioritisation   and   implementation  form  the  phases  of      
  • 4.   Aliquam  dolor.   the   traditional   development   funnel)   that   a   fuller   understanding   of   innovation  can  be  reached.     To   conclude,   innovation   is   more   than   just   simple   invention,   or   indeed,   ‘new   product   development’.   It   needs   to   be   commercialised   and   exploited.     It   involves   the   whole   business,   and   particularly  its  ethos  or  culture.  It  can   be  relatively  simple,  and  low  key,  or  it       can   be   more   radical   and   possibly,   byline   threatening   to   existing   players.   It     encompasses  Imore   than   just   goods,   it   Lorem   psum     includes   services,   markets,   processes,   paradigms,   and   positions   as   well.   We     Incremental,  radical,  or   all   innovate,   we   do   not   always   realise   discontinuous?   that  we  are  doing  so.           1. Schumpeter  (1934)  The  Theory  of  Economic  Development  Harvard  University  Press,       Boston   2. OECD  (1981)  The  Measurement  of  Scientific  and  Technical  Activities  OECD,  Paris   3. EIPR  (2006)  European  Innovation  Progress  Report  Office  for  Official  Publications  of     the  European  Communities,  Luxembourg   4. Ahmed  and  Shepherd  (2010)  Innovation  Management  Context,  strategies,  systems   and  processes  FT  Prentice  Hall,  Harlow   5. Tidd  and  Bessant  (2009)  Managing  Innovation  Integrating  Technological,  Market   and  Organisational  Change  4th  edition.  Wiley,  Chichester   6. Flash  Eurobarometer  267  –  The  Gallup  Organisation  (2009)  Innobarometer  2009   Analytical  Report  European  Commission   Founded   in   2010,   Innovation   for   Growth   is   a   business   consultancy   firm   that   specialises   in   the   provision   of   advice   to   small  and  medium  sized  enterprises.  We  work  with  companies  from  all  sectors  undertaking  innovation  audits,  and   providing   innovation   advice   so   our   clients   can   achieve   their   growth   aspirations.   We   also   undertake   desktop,   business  research,  enabling  our  clients  to  concentrate  on  running  their  business.   Innovation  for  Growth  Limited   For  more  information,  contact     Weir  Farm     Lower  Road   Chris  Mobbs  at     Blackthorn   Innovation  for  Growth   Nr  Bicester   Oxfordshire       OX25  1TG   Email:     enquiries@innovationforgrowth.co.uk   +44  (0)1869  243  394   or   www.innovationforgrowth.co.uk   Via  the  website:   enquiries@innovationforgrowth.co.uk     www.innovationforgrowth.co.uk   Registered  in  England  and  Wales   or   Registered  number:  7387935   Telephone:  +44  (0)1869  243  394