This document discusses the role of participatory approaches in civic change processes. It summarizes four case studies of participatory processes in Basel, Lausanne, Graz, and Nyon that aimed to improve quality of life, social cohesion, and sustainable development. Key factors for success included clear process design, transparent competencies, objectives for all stakeholders, local references, appropriate communication, and an open agenda. Participatory processes led to increased civic engagement, strengthened networks, and more sustainable planning.

1. Idealists, Reformers or Rebels
The role of participatory approaches in civic change processes
Christine Ziegler, INTER ACT, Basel
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2. INTER ACT
making space for dialogue, ideas and solutions
• dialogue processes
• conflict management
• project management
• dynamic learning
since 1998 designing, managing and facilitating participatory
processes on communal and regional / transfrontal levels; within
sustainable development and integration / migration and for the
enhancement of renewable energies ...
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3. Structure
• context: sustainability and metropolisation
• case studies: Basel, Lausanne, Graz and Nyon
• factors of success
• lessons learned
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4. Sustainable development
Sustainable development is development that meets the
needs of the present without compromising the ability of
future generations to meet their own needs.
(Brundtland Report «Our Common Future» '87
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5. Sustainable development : ecologically necessary
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6. Sustainable development : economically clever
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7. Sustainable development :socially possible
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8. Things which we must learn
before we are able to do them
we learn by doing them
Aristoteles
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9. Reference points
1992 : World Summit Rio
1997 : First confederal sustainable development strategy
1999 : Sustainable development - a national objective
2002 : Second confederal sustainable development strategy
in prepartion for the Johannesburg summit
2008 : Sustainable Development Strategy: Guidelines and
Action Plan 2008 - 2011(CH)
15 cantonal strategies et 165 communes have undergone a
sustainable development processes
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10. ARE
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11. Social factors : urban sprawl
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12. Social factors : mixity
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13. Werkstadt Model: 4 case studies
Lausanne,
2002-2005
Graz,
2005-2007
Nyon,
Basel, 1998-1999
2005-2008
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14. 186‘000 inhabitants, cantonal level
Agglomeration of 1 million
Trinational region: Switzerland, France, Germany
16 neighborhoods and 2 communites
• Long-term securing of income taxes
• Improving the quality of life in the canton Basel
• Increasing the identity and attractiveness of Basel
as a culturally and economically dynamic center
• Better integration of migrant inhabitants
• Improving the mutal understanding between
Basel and its neighboring communities
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15. 123‘000 inhabitants, communal level
Agglomeration of 350‘000
17 neighborhoods : city divided into 10 «sectors»
• Improving the quality of life for all inhabitants of
Lausanne
• Improving the quality of neighborhood life for all
inhabitants
• Better collaboration and communication between
inhabitants, political and administrative authorities
• Increasing the attactiveness of Lausanne by
improving the quality of life
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16. 289‘636 inhabitants
Agglomeration 600‘000
17 districts (Bezirke)
• Improving the quality of life in Graz
• Improving the perspectives (especially for the younger
generation) by strengthing a dynamic and innovative
economy for Graz
• Strengthening the identity of the inhabitants with Graz
• Better collaboration and communication between
inhabitants, political and administrative authorities
• Strategically better and integrative use of the financial
ressources
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17. 17‘981 inhabitants (2008) -> 25‘000 (2020),
communal level
• Increasing identification and integration
of the inhabitants with their town
• Bring inhabitants and authorites closer
together
• Encourage inhabitants to become more
involved in community live and local social
network
• Increase the quality of life for all
inhabitants
• Strengthen the relationships among the
inhabitants of all ages and all origins
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18. 10 key factors
• clear process design
• transparent competencies
• objectives for all
• local reference
• appropriate communication
• open agenda
• dare to dialogue
• favour synergies
• making the authorities fit
• concrete mesures
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19. 1. clear process design
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20. 2. transparent
competencies
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21. Quality of life for Graz
3. objectives for all
inhabitant statistics Budget management
of Graz
social
harmony
security
Housing
dynamic +
innovative
economy
Cultural
and
leisure Education
time Human
activities ressources
Strategically better and integrative use of
financial ressources
Constructive, problem oriented
communication
politics - administration - civial society
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22. 4. local reference
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23. 5. appropriate
communication
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24. Political Political
6. open agenda:
milestone milestone
identification of issues
C
O Youth
M workshop
M
U
Innovation
N workshop
I Consens
C forums
Participatory
A
processes T
I
O
N
K
I
C
K
O
F
F
Phase 1: Phase 2: Phase 3:
Oct. 06 April 07 Aug 07 Nov. 07
Identification Negociation Finalisation
of issues
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25. Open agenda (II)
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26. 7. dare to dialogue
Art of negociation
• Separate people from the problems
• Focus on interests, not positions
• Invent options for mutual gain, win-win strategy
• Use objective criteria
Harvard Concept
Principles of dialogue
• Empathy
• Acceptance
• Congruence
Julia Onken (Carl Rogers)
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27. Political Political Political Political
approval approval approval approval
C
Action plan
O Youth
M (projects / mesures)
workshop
M
U
Innovation R
workshop E
N Working groups A
I Consensus
(strengthen structures L
C forum
Participatory associations / partnerss) I
A
processes S
T
A
I
T
O
Strategy for enhancing I
N Valorisation
strengths O
of strengths N
«Factor 21»
«Factor 21»
«Factor 21» (orientation / strategy
for the administration)
Phase 1: Phase 2: Phase 3:
Oct. 06 Avril 07 Août 07 Nov. 07
Identification of Negociation Finalisation
issues
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28. 8. favour
synergies
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29. 9. making the
authorities fit
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30. 10. concrete
mesures
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31. QuickTime™ et un
décompresseur TIFF (non compressé)
sont requis pour visionner cette image.
communication / communication communication
relationship with
authorites
quality of life life within the quality of life
neighborhoods youth
integration
old age
foreigners
education
cleanliness cleanliness cleanliness
town planning housing housing
urbanisme
mobility mobility CSEND Dialogue Forum
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mobility
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32. difficulties
• problems in managing an evoluative processes
• anxiety of the authorites
• lack of financial means
• lack of interest
• «sustainable development» too abstract
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33. CSEND Dialogue Forum
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34. sustainable processes
• good gouvernance
• cooresponsability
• local relationship: solutions & mesures answer closely
the needs of the stakeholders
• create «win-win» situations
• collective learning
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35. long term effects leading to new values
• increased commitment / engagement for the topic
• legitimisation for the results, planification, realisation
• improved information / communication flows
• strengthening of networks
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36. Note: This publication has been made available by CSEND.org with the agrement of the author.
The Centre for Socio-Eco-Nomic Development (CSEND) aims at
promoting equitable, sustainable and integrated development through dialogue and
institutional learning.
Diplomacy Dialogue is a branch of the Centre for Socio-Eco-Nomic Development
(CSEND), a non-profit R&D organization based in Geneva, Switzerland since 1993.