An Introduction to Usability - Chris Burke: for Barcamp Orlando 2010
1. APRIL 3, 2010
USABILITY
PROJECT
AN INTRODUCTION - BY CHRIS BURKE
DATE CLIENT
APRIL 3, 2010 BARCAMP ORLANDO 2010
2. Usability:
REFERS TO HOW WELL WE AS USERS CAN LEARN AND USE
A PRODUCT, IN ORDER TO ACHIEVE A PARTICULAR GOAL,
AND HOW SATISFIED WE ARE WITH THE PROCESS.
5. Usability
What to consider
USABILITY
AN INTRODUCTION BY CHRIS BURKE
6. Who is Jakob Nielsen?
USABILITY
AN INTRODUCTION BY CHRIS BURKE
7. Who is Jakob Nielsen?
‣ A leading usability consultant
‣ www.useit.com
‣ Founder of the
5 Principles of Usability
USABILITY
AN INTRODUCTION BY CHRIS BURKE
8. Who is Jakob Nielsen?
‣ A leading usability consultant
‣ www.useit.com
‣ Founder of the
5 Principles of Usability
USABILITY
AN INTRODUCTION BY CHRIS BURKE
9. 5 Principles of Usability: by Jakob Nielsen
USABILITY
AN INTRODUCTION BY CHRIS BURKE
10. 5 Principles of Usability: by Jakob Nielsen
1. Learnability
2. Efficiency
3. Memorability
4. Errors
5. Satisfaction
USABILITY
AN INTRODUCTION BY CHRIS BURKE
44. SHMAEL
........
USABILITY
AN INTRODUCTION BY CHRIS BURKE Rule of Thumb: Always provide error messaging above the form
45. Wrong Username/Email and password combination.
SHMAEL
........
USABILITY
AN INTRODUCTION BY CHRIS BURKE Rule of Thumb: Always provide error messaging above the form
46. Satisfaction:
how pleasant was the experience
while interacting with the design
USABILITY
THE 5 PRINCIPLES OF USABILITY
51. ๏ I NEED
๏ I WANT
๏ I TOLERATE
๏ I EXPECT
INCORPORATING USABILITY
10% OF THE BUDGETS ALLOCATION
52. ๏ I NEED
๏ I INCREASED
CONVERSIONS ๏ I WANT
๏ I TOLERATE
๏ I IMPROVED
๏ I EXPECT
BRAND RECOGNITION
INCORPORATING USABILITY
10% OF THE BUDGETS ALLOCATION
53. Metric Average Improvement
Use of specific (target) features 202%
User performance/productivity 161%
Traffic / visitor count 150%
Sales / conversion rates 100%
Update 2008: These values have recently been revised to reflect decreased %
source: useit.com
USABILITY
BENEFITS TO CLIENTS AND BUSINESSES
54. CHRIS BURKE: UX CONSULTANT
COURSE DIRECTOR: WEB INTERFACE & USABILITY
COURSE DIRECTOR: HCI & USABILITY ONLINE
FULL SAIL UNIVERSITY
55. Thanks for
Listening
CHRIS BURKE: UX CONSULTANT
COURSE DIRECTOR: WEB INTERFACE & USABILITY
COURSE DIRECTOR: HCI & USABILITY ONLINE
FULL SAIL UNIVERSITY