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Campaign Plan Book
      2011
Hunter Boots Ltd.
    Table of Contents


          Executive Summary          3
          Creative Brief             4
          Research                   6
          Situational Analysis       8
          Problems/Opportunities     10
          Strategies                 12
          Goals                      14
          Objectives                 16
          Markets/Segments/Publics   18
          Tactics                    20
          Evaluation                 26
          Budget and Media Buys      30
          Appendices                 32




2
Introduction
There are three phases to our 2011 United States Hunter campaign.
      1.      Promote awareness of the flagship store in New York City by outdoor advertising within a two-mile radius of the
              store, directing consumers to its location. Outside of that radius, other carriers of wellies will be featured on outdoor
              ads. This phase will last for ten months, from March to December.
      2.      Beginning in January 2012, promote the expansion of Hunter products into department and boutique stores in large
              cities in the United States. Begin implementing television, Internet, and print ads in addition to outdoor ads, in order
              to build a consumer base in locations where trendsetting is the norm.
      3.      Beginning in January 2013, expand Hunter products further into the American market, to secondary cities.
              Department and boutique stores that fit the Hunter brand and image will be chosen to sell Hunter products.
              Television, Internet, print, and outdoor ads will continue.

This campaign is geared toward promoting Hunter products to consumers by expanding the number of retail locations that
feature our brand name. The goal is to expand Hunter’s image among the consumer base in the United States, specifically women
ages 18-32. During this campaign, we strive to maintain the quality of our brand, not allowing the perceived integrity of Hunter to
decrease.

This commercial campaign will set the groundwork for the industrial side of Hunter, in the hopes that a later campaign may be
directed toward the mens’ market.




                                                                                                                                                 3
Creative Brief
    Hunter Advertising has written a letter directed towards our Creative Team, out


      Dear Creative Team,
      In the spring of 2011, Hunter Boot Ltd. will be launching the “Cheers to Rain” campaign in the United States.

      As you know, Hunter has a unique history and is known mainly in the United Kingdom. Since our founding in 1856,
      we have had a considerable consumer base, ranging from farmers to military men, and from paupers to princes.
      Currently, Hunter Boot Ltd. is a leading brand in Europe, but the company feels it is ready to hop across the pond.
      Our campaign will introduce wellies to the American consumer with a commercial campaign targeted towards
      women.

      This campaign will closely align with the company goals, which are: to increase the awareness of the Hunter brand, to
      produce an effective advertising campaign for Hunter wellington boots, and to maintain the social position of Hunter
      and its products. There will be three phases to the campaign: first, to raise awareness of the flagship store being
      opened in New York City; second, to move products into stores in large cities in the U.S.; and third, to expand Hunter
      products into secondary markets.

      Our target market is 18-32 year-old females who are women on-the-go, specifically women who care about style but
      still demand functionality. Our ads must be relatable to their lifestyle and life goals.

      Hunter Boots Ltd. will use a combination of traditional and new media to reach our audience. The different types of
      ads will make consumers more aware of our presence in the U.S., and invite them to interact with us through social
      media. We would like women to be involved in the conversations involving our product as we attempt to expand.




4
Brief
                                                                                                                                             Creative
tlining our ideas and specifying our guidelines for the 2011 campaign.



    Our concept for the art and copy is to intertwine the UK-background of Hunter Boot Ltd. with modern wellies. We would like the
    ads to depict an image of wellies in use, and read, “Cheers to ____,” with the Hunter logo located at the bottom of the page. We
    would also like to place copy underneath that says, “Love their accents. Love their boots.”

    It is important for Hunter to maintain the British identity of wellies in advertising, and use the British identity to our advantage.
    In effect, we are selling the idea of British lifestyle and romance, but also a promise for quality and timelessness. “Cheers to” will
    remain constant throughout all of the advertisements to correspond with the images, as well as the corporate identity and agenda
    of Hunter Boots Ltd. We are a company founded on tradition, quality, timelessness, functionality, and style; these are qualities
    women look for in their wellies, as well as their lives.




                                                                                                               Cheers!
                                                                                                                 Hunter Advertising




                                                                                                                                                  5
Research
    Hunter Boots Ltd. has a rich history. What started off as a small Scottish compa


      Hunter Boot Ltd. is a rubber boot manufacturer with many offices around the world, including London, New York,
      and Edinburgh. The company, started in 1856 by American Henry Lee Norris, was known then as the North British
      Rubber Company. It began its long history of producing Wellington boots in 1856 in Edinburgh, Scotland, with only
      four employees.

      Although the company started small, it underwent great expansion in the 19-teens with World War I. Hunter Boot
      Ltd. was asked by the British War Office to construct a boot well-suited for the outdoors as soldiers engaged in
      trench-warfare. Over 1.1 million pairs of boots were made for the British army, much to the German’s chagrin. By
      WWII (1939-1945), dependable Hunter Wellington boots were seen as a staple element of the soldiers’ uniform.
      Again, Hunter Boot Ltd. was called upon, this time to produce a mass quantity of rubber products, including ground
      sheets, life belts, and gas masks. By 1945, Hunter wellington boots had become the popular footwear for men, women,
      and children in wet weather.

      Postwar, the Hunter manufacturing operations moved to a larger factory in Heathhall, Dumfries to keep up with
      high-demand, and has been based there ever since. Having sold wellies for over a century, and to Royal Households,
      the wellington manufacturer was awarded a Royal Warrant from the Duke of Edinburgh in 1977, and again in 1986 by
      the Queen. These two prestigious awards have provided great recognition for Hunter.

      In the interim years, between post-WWII and today, the company now known as Hunter Boots Ltd. had gone through
      multiple changes of ownership. Despite these changes, the brand continued to strengthen and build upon itself, and
      in 2004 Hunter Rubber Company became a standalone company. Unfortunately, in 2006, the newly independent
      company began to have financial problems, suffering from high manufacturing costs, among other things. Most
      recently, a consortium led by Lord Marland, Peter Mullen, Julian Taylor and supported by the Pentland Group,
      rescued the floundering company, and Hunter Boot Ltd. was created.

6
Research
any has grown into a global brand.


    Hunter has re-established itself as a principal contender in the traditional UK country- and casual-market, and is well positioned
    to become a major player in the United States. Wellington boots are iconic, and this campaign aims to strengthen the company’s
    sales. We have confidence we will succeed, based on the fact that the company has now been manufacturing rubber products and
    keeping very important feet dry for over 150 years.




                                                                                                                                              7
Situational Analysis
    To create a successful campaign, we first need to know where we are as a compa


      Currently, Hunter is a leader in the less-than-fair-weather industry, but this is true more-so abroad than in the United
      States. Hunter Boot Ltd. enjoys a high degree of sales in Europe, but, for example, currently only 12 stores in the
      D.C./Northern VA-area sell Hunter wellies. In 2005, Hunter launched its presence in the U.S., most notably with a
      showroom located on 7th Avenue in New York City. Other recent changes have included the redesign of the online
      store and the use of social media to highlight those celebrities wearing Hunter wellies. However, these tactics have
      not had the impact the company had hoped for, and so, the American consumer-base has not been made aware of the
      availability or the presence of Hunter Boot Ltd. domestically. Now, in 2011, Hunter is opening a flagship store in New
      York City, hoping to bring awareness to the American consumer.

      Because the company, brand, and product are so well noted abroad, it has been proven through research and
      monitoring that more awareness is needed domestically in order to create a shift in attitude and behavior from
      American consumers. In this way, the American market will better reflect the long-standing UK presence. This goal
      is in line with those of Hunter Boots Ltd., and through carefully planned tactics, we will work to address the problems
      and opportunities facing the company.




8
Analysis
                                                                              Situational
any, in order to determine how to get to where we want to be in the future.




                                                                                    9
Problems/Opportunities
     When any company looks to expand there will always be “problems” facing the
     as problems, it would be better to think of them as obstacles that, with diligent r

       An obvious question brought to the table at the mention of expansion is the ability or inability to do so. Hunter Boot
       executives believe that their well-established UK product will be able to translate and flourish in the United States,
       and that profits will only continue to rise. We have decided to position this commercial campaign to mark the gradual
       expansion of Hunter boots into the U.S.

       Manufacturing costs have been an issue in the past. However, alternative rubber supply sources were sought
       and have been developed in Europe and the Far East. Some manufacturing changes have been made to increase
       efficiencies, for example the removal of the latex dipping process. As Hunter continues to reduce manufacturing
       inefficiencies, production costs will be reduced. In the mean time, while developments are being made, a greater
       consumer base will increase company revenue.

       In addition to the opportunity, not problem, of a vast American consumer-base, it must be considered that any or too
       much advertising could be wasteful. Our solution to this problem will be to use a variety of well-planned tactics to
       interest and prompt new consumers to buy Hunter wellies.

       United States women are not as aware of the product as we would like them to be. It is our belief that if the target
       audience is not aware of our product, they will fail to choose us over a competitor. Raising awareness and shifting
       attitudes to more favor the purchase of Hunter wellies is the ultimate obstacle that Hunter Boot Ltd. will face, and
       work to overcome.




10
Opportunities
                                                                                                                                             Problems/
 company’s chances of success. Instead of describing any and all “bumps in the road”
research and a cohesive strategy, the company will be able to overcome.

    Hunter is already placed in department stores across the United States. However, it is not prominently displayed, nor does the
    product infiltrate smaller markets. In the next few years we plan to initiate three phases: first, to create awareness of the flagship
    store being opened in New York; second, to place our products in boutiques and department stores in large cities in the U.S; and
    third, to move Hunter products to “secondary” markets. In this way, we will communicate with businesses that resonate with the
    image of the Hunter welly as a quality product so as not to lose our “status-seeking” customer base.

    With the increased expansion into the American market, it is possible that we could alienate United Kingdom-based consumers,
    and this must be avoided. Above all else, Hunter Boot Ltd. does not want to lose customers, but rather hopes to attract more by
    creating a demand in a new market. The obstacle here is to not position the brand as “American,” but to instead to retain the
    heritage and charm of its Scotland-based roots. As noted above, stores will be chosen based on their clientele and the overall
    character the store represents.

    As will be described in more detail in the tactics section, the expansion of the Hunter Boot Ltd. brand will be realized in the
    United States with a flagship store in New York City. Currently, the showroom in New York City acts only as a display case, and
    the opportunity exists to expand the space into a grand retail Mecca. This store will allow Hunter Boot Ltd. executives to monitor
    the revenue and overall success and brand-acceptance by American consumers. If great prosperity abounds with the New York
    flagship store, the opportunity to open more Hunter Boot Ltd. stores across the United States and Europe may arise.

    In the age of the Internet, online shopping has removed the middle man. This has helped consumers to be more savvy, and has
    created a demand for great online stores, rather than traditional “brick-and-mortar” buildings. In 2008, Hunter launched its newest
    and most consumer-friendly online store with the goal of building the brand’s global presence. In addition to Hunter-boot.com,
    Hunter maintains a social media presence, but unfortunately the Facebook page and Twitter profile are not creating the buzz we
    know is possible in the web world. We will address this issue through researched tactics, discussed later, that will strengthen the
    Hunter brand.

                                                                                                                                                    11
Strategy
     In order to accomplish all that we have researched and deemed important to thi
     comprised of three phases:

       Phase One:
           According to Matrix Media Services, “New York is the most populous city in the US and holds global influence
           in media, politics, education, entertainment and fashion. One out of ten private sector jobs in the city is with
           a foreign company and there are 44 Fortune 500 companies headquartered in New York City.” Because of
           this, Hunter’s other strategic business units, including sales, have opened a flagship store in New York City.
           In order to promote awareness, we will first campaign for the store. Within a two mile radius of the store, all
           advertising will direct consumers to the flagship store; outside of that radius, ads will direct consumers to any
           store that carries the welly (including the flagship store). This phase will last for ten months, from March to
           December.

       Phase Two:
           Phase Two is centered on the placement of our products in boutiques and department stores in large cities in
           the U.S.. In this way, a consumer base will be created in locations where word-of-mouth and trend-spotting is
           prevalent. We have chosen cities such as Chicago, Los Angeles, New York City, Seattle, and Boston. In order
           to increase revenue, the sales department can work with the stores with whom we advertise to charge for
           the placement of their names and logos on our ads in their geographical area. This is one way to recoup the
           advertising budget. This phase will begin in January, after Phase One has completed.




12
Strategy
is commercial campaign in the United States, we have designed a plan that first is


    Phase Three:
          The phase will be comprised of moving Hunter products to “secondary” markets. Once a consumer base is created in large
          cities and our advertising tactics have infiltrated the media, we will choose boutiques in smaller cities that fit the caliber of
          the Hunter Boot Ltd. brand and image. Both the city and the boutique will be evaluated on this point. Because the product
          is priced for the middle-class consumer, it is important to choose where the products will be placed with a discerning eye.
          Smaller cities and appropriate boutiques might include Charlottesville, VA, and the store “Finch,” as well as New London
          Connecticut, or Providence, Rhode Island. This phase will begin in the third year of the campaign, in the January following
          the close of Phase Two.

    For the future, as we understand that there is a considerable amount of revenue to be gained from tapping into the more industrial
    side of Hunter, we have indicated that a later campaign may be well suited for:

    Phase Four:
          A campaign for the men’s Hunter wellies and other products may be the logical next step for Hunter-USA. Traditionally,
          Hunter Boot Ltd. has sold to and been the provider of hard-wearing and durable mens’ boots, but this presence has only
          been maintained abroad. A similar strategy as prescribed in this commercial campaign may prove adequate, but it is likely
          that specific tactics will need to be changed to better reach the target audience.

    Overall, this campaign is a combination of the push and pull strategies. We will target consumers in our advertising, and are going
    to heavily rely on the status of the wellies and word of mouth to pull our product through the market. As we target consumers, they
    will start creating a supply and demand effect for the product. As demands go up, we will sell and advertise to selected boutiques
    to carry the brand, thereby pushing them through the market.




                                                                                                                                                13
Goals
     As broad and guiding principles for this campaign, we have outlined several go


          •	 To increase the awareness of the Hunter brand in the United States, and thus increase the sale of its wellies.
          •	 To produce a high-quality and effective advertising campaign for Hunter Wellington boots, through targeted
               tactics.
          •	   To maintain the social position of Hunter and its products as a quality company.
          •	   For Phase One, to increase awareness of the flagship store in New York City.
          •	   For Phase Two, to increase the amount of department and boutique stores in large cities in the U.S. that carry
               Hunter products.
          •	   For Phase Three, to expand the number of locations in the U.S. that carry Hunter products, moving to
               secondary cities.

       Hunter has established itself as a company gradually expanding its name recognition and product sales. Constantly
       seeking to truly globalize the Hunter brand, one of the main goals of this campaign is to increase both the awareness
       and sales of Hunter boots in the US, among the target audience. As listed under the company’s responsibilities
       (noted on the Hunter website), Hunter takes great pride in maintaining high standards and status, so throughout this
       campaign, a final guiding principle will be to advertise and place the Hunter name and products in quality locations.




14
Goals
oals:




          15
Objectives
     In line with the goals outlined above, the specific and measurable objectives we


       Overall:
         •	 To increase the target audience’s awareness of Hunter wellies in the United States by 70% within the three
            years of the campaign.
         •	 To decrease the perceived integrity of Hunter boots by its customer base in the United States by 0% over the
            entire length of the campaign.
         •	 To increase the sale of Hunter products in the United States to the target audience by 55% within the three
            years of the campaign.

       Phase One:
         •	 To increase the target audience’s awareness of the Hunter flagship store in New York City by 65% within the
            first six months of the first phase.

       Phase Two:
         •	 To increase the number of department and boutique stores that carry our product by 20% within the first 6
            months of the second phase.

       Phase Three:
         •	 To increase the number of secondary locations that carry our product by 15% within the first 6 months of the
            third phase.




16
Objectives
have set are as follows:


   Matching up with Hunter’s overall goal of increased awareness of the Hunter brand in the U.S., our first objective is to increase
   awareness by females ages 18-32 by 70%. We would also like to maintain the reputation and respect associated with our image,
   avoiding any decrease of our perceived integrity among our customer base. Finally, we are attempting to increase the sales of
   Hunter products to our target audience by 55% in the United States.

   For each phase, we have a separate, and more specific objective. The first is simply to increase the awareness of the flagship store
   being opened in New York City by 65% within the first six months of Phase One (March-August). For Phase Two, we would like to
   see an increase in the number of retail stores carrying Hunter products by 20% within the first six months of 2012. Finally, for Phase
   Three, we aim to increase the number of locations in
   secondary cities that carry our brand by 15% within
   the first six months of 2013.




                                                                                                                                                17
Markets/Publics
     Hunter Boot Ltd. has traditionally had a consumer base in the United Kingdom.


       Hunter has expanded from a small Scottish start-up to one of global stature that continues to focus on modern
       fashion trends while maintaining a steady product line. We have observed and will keep in mind that trends are
       often started by younger, high-status generations, and thus will target our campaign towards females ages 18-32. We
       will narrow this age-range to those living in large cities (such as Chicago, Los Angeles, New York City, Seattle, and
       Boston). We have deemed that this segment of the market take on the role of “influencers,” or those that set “high-
       fashion” examples to the rest of the population. It has also been studied that this group recognizes the styles and
       persuasions of other countries, and so will be adept at adapting the UK brand. Additionally, it is known that women
       routinely keep up with fashion movements but moreover love to collect those timeless pieces, or “staple” items, in
       their closet, and the selected target audience will become “role models” in the effort to position Hunter wellies as the
       quintessential and staple rain boot.

       The sophisticated consumer whom we target aligns with our goal of maintaining the social position of Hunter Boots
       Ltd. as a quality company that manufactures quality products.




18
Publics
                                                  Markets/
. Now it’s time to expand to the United States.




                                                      19
Tactics
     Through research and analysis, we have designed a multitude of tactics that are
     our campaign strategy:

       Phase 1: Advertisements for the New York City flagship store:
            Tactic: Outdoor
               Outdoor ads will be the main form of advertising for the flagship store. Advertisements will be placed on
               the metro and in metro platforms, on buses and in bus-stop shelters, on the sidewalk, and on occasion, will
               be performed by street performers. Ads will include a small map of where the flagship store is located in
               New York City. Advertisements will be reminiscent of the UK-origins of Hunter Boot Ltd., and will feature
               European scenery and members of the target audience wearing Hunter wellies. Most prominently, ads
               will be placed within the two miles surrounding the flagship store; ads outside of this range will direct
               consumers to other retailers as well as the flagship store. Outdoor advertisements will be most effective on
               rainy days when people use public transportation in order to stay dry. LCD projectors will project ads onto
               the sidewalk in front of the flagship store, and finally, an interactive screen outside of the store will display
               a puddle, that, when stepped upon, will splash and appear to ripple.

               On rainy days, street performers will be used to creatively entice passers by to purchase Hunter wellies.
               Broadway singers and dancers will be hired to perform “Singing In The Rain.” Such performances will take
               place immediately outside of the store as well as on the surrounding blocks. Employees will be encouraged
               to stand outside with performers, proudly showing off the wellies that are keeping them dry, and will hand
               out print ads directing consumers to the flagship store. Tea will be provided for customers inside the store,
               as well as for our performers. Ads will run in the New York Times and the Wall Street Journal. This plan
               will be put into action on days where there is a 50% chance or more of rain, in the 10-months as outlined in
               Phase One. In addition, this plan will be used during all of “Opening Week.”




20
Tactics
e to work in conjunction with each other for each of the three phases as outlined in



        Tactic: Print
           The New York Times and Wall Street Journal will run a half-page ad for Hunter wellies, along with the flagship store, on
           days that there is a 50% or more chance of rain. This will be effective in changing people’s attitudes in favor of Hunter
           Boot Ltd.




                                                                                                                                         21
Tactics (cont)
     Phase Two: Advertisements for the placement of Hunter products in boutiques and
     department stores in large cities in the U.S.:
          Tactic: Television
             We will produce three different advertisements for television. Multiple ads will have a better chance
             of appearing fresh and new and not run the risk of being over-played and tired. Advertisements will
             incorporate the sounds of rain and splashing to ignite the senses, as well as be reminiscent of the
             European atmosphere, such as a taxi driving through a puddle in the countryside or Big Ben ringing in the
             background, to remind our audience of the UK appeal. Ads will be run during prime-time programming
             Monday-Saturday in 15-30 second time slots, during shows such as Glee, Dancing With the Stars, Grey’s
             Anatomy, Saturday Night Live, and Gossip Girl. During prime-time and special programming, Hunter
             Boots Ltd. will air two advertisements every hour. We believe this will be a successful pattern to maintain
             on a small number of channels. Commercials will be an effective way to reach our audience of 18-32 year
             old, fashionable women because they will stimulate the audience’s senses and will allow for them to see
             the product in use.

          Tactic: Internet
             Hunter will use Twitter to let customers know what stores are carrying our product, in hopes that those
             same stores can tweet about Hunter. Customers can also follow Hunter on Twitter and can tweet their
             opinions. The Twitter will be kept up to date in order to build loyalty and adhere to social media guidelines.
             This will become most effective in the second phase when boutiques are able to contribute their input and
             opinion.

             Facebook will be used so that customers can become “fans” of Hunter and can “like” new styles or updates.
             Hunter will post new possible ideas for wellies and see which ones the fans like the most. Facebook will
             allow for customer feedback and let us know which styles and products have been voted most favorable
             and that most appeal to our audience. In addition, customers will be able to send in photos of themselves
             wearing their Hunter wellies. These photos will be voted for and the winner will have their photo posted as
             the “Photo of the Month” on the website. The winner will also receive a prize of a hunter accessory.

22
Tactics (cont)
   Newsletters will be emailed to customers once a month. These newsletters will include information regarding new
   retailers, new styles, and new products. Newsletters will be a business-to-consumer tactic, in that those who subscribe
   to Hunter Boot Ltd. will be kept most informed on a regular basis. In a business-to-business way, advertisements will be
   sent to those stores that carry our products via email. All email ads and newsletters will maintain the European aesthetic
   and will feature females ages 18-32 wearing Hunter wellies. Contact information for individual and wholesale purchasing
   as well as the address of the flagship store will be easily accessible.

Tactic: In-store
   Displays will be placed within all department and boutique stores carrying Hunter products. They will be created by
   Hunter Boot Ltd. They will be updated every three months with the changing of each season. Projectors will be installed
   to show images of rain, and will cost approximately $350 each. Rain will be projected onto scenery and mannequins,
   while the mannequins wear Hunter wellies and other Hunter products. The scenery will be reminiscent of the United
   Kingdom. Displays will be located in the front window or prominently within the store. These in-store displays will catch
   people’s attention on the street and will increase their likelihood of purchasing Hunter products.

Tactic: Outdoor
   Advertisements will be placed on the metro and in metro platforms, as well as on buses and in bus-stop shelters. Ads
   will direct consumers departments or boutiques that carry Hunter products. Advertisements will be reminiscent of the
   UK-origins of Hunter Boot Ltd., and will feature European scenery and members of the target audience wearing Hunter
   wellies. Outdoor advertisements will be most effective on rainy days when people use public transportation in order to
   stay dry.

Tactic: Print
   Print ads will be created and mailed to department stores and boutiques that sell our products.



                                                                                                                                      23
Tactics (cont)
     Phase Three: Advertisements for the placement of Hunter products in boutiques and
     department stores in secondary cities in the U.S.:
          Tactic: Television
             We will produce three different advertisements for television. Multiple ads will have a better chance
             of appearing fresh and new and not run the risk of being over-played and tired. Advertisements will
             incorporate the sounds of rain and splashing to ignite the senses, as well as be reminiscent of the
             European atmosphere, such as a taxi driving through a puddle in the countryside or Big Ben ringing in the
             background, to remind our audience of the UK appeal. Ads will be run during prime-time programming
             Monday-Saturday in 15-30 second time slots, during shows such as Glee, Dancing With the Stars, Grey’s
             Anatomy, Saturday Night Live, and Gossip Girl. During prime-time and special programming, Hunter
             Boots Ltd. will air two advertisements every hour. We believe this will be a successful pattern to maintain
             on a small number of channels. Commercials will be an effective way to reach our audience of 18-32 year
             old, fashionable women because they will stimulate the audience’s senses and will allow for them to see the
             product in use.

          Tactic: Internet
             Hunter will use Twitter to let customers know what stores are carrying our product, in hopes that those
             same stores can tweet about Hunter. Customers can also follow Hunter on Twitter and can tweet their
             opinions. The Twitter will be kept up to date in order to build loyalty and adhere to social media guidelines.

             Facebook will be used so that customers can become “fans” of Hunter and can “like” new styles or updates.
             Hunter will post new possible ideas for wellies and see which ones the fans like the most. Facebook will
             allow for customer feedback and let us know which styles and products have been voted most favorable
             and that most appeal to our audience. In addition, customers will be able to send in photos of themselves
             wearing their Hunter wellies. These photos will be voted for and the winner will have their photo posted as
             the “Photo of the Month” on the website. The winner will also receive a prize of a hunter accessory.




24
Tactics (cont)
   Newsletters will be emailed to customers once a month. These newsletters will include information regarding new
   retailers, new styles, and new products. Newsletters will be a business-to-consumer tactic, in that those who subscribe
   to Hunter Boot Ltd. will be kept most informed on a regular basis. In a business-to-business way, advertisements will be
   sent to those stores that carry our products via email. All email ads and newsletters will maintain the European aesthetic
   and will feature females ages 18-32 wearing Hunter wellies. Contact information for individual and wholesale purchasing
   as well as the address of the flagship store will be easily accessible.

Tactic: In-store
   Displays will be placed within all department and boutique stores carrying Hunter products. They will be created by
   Hunter Boot Ltd. They will be updated every three months with the changing of each season. Projectors will be installed
   to show images of rain, and will cost approximately $350 each. Rain will be projected onto scenery and mannequins,
   while the mannequins wear Hunter wellies and other Hunter products. The scenery will be reminiscent of the United
   Kingdom. Displays will be located in the front window or prominently within the store. These in-store displays will catch
   people’s attention on the street and will increase their likelihood of purchasing Hunter products.

Tactic: Outdoor
   Advertisements will be placed on the metro and in metro platforms, as well as on buses and in bus-stop shelters. Ads
   will direct consumers departments or boutiques that carry Hunter products. Advertisements will be reminiscent of the
   UK-origins of Hunter Boot Ltd., and will feature European scenery and members of the target audience wearing Hunter
   wellies. Outdoor advertisements will be most effective on rainy days when people use public transportation in order to
   stay dry.

Tactic: Print
   Print ads will be created and mailed to department stores and boutiques that sell our products.




                                                                                                                                     25
Evaluation
     We believe that our tactics will accomplish all that we have researched and dee
     evaluate if we have “hit the mark” and made a significant impact, we have seve

       Overall:
               •	 A comparison of quarterly and year-end sales of Hunter products in the U.S..
               •	 How many department and boutique stores have added their names to Hunter advertisements, as
                  offered for a small fee.

       Phase One:
            Overall:
               •	 How many people are aware of the Hunter flagship store in New York City based on the growth of
                  Hunter’s customer base in the city.
            Tactic: Outdoor
               •	 How many people are aware of the Hunter flagship store in New York City based on the growth of
                  Hunter’s customer base in the city.
               •	 The number of people who came to the store based on street performers’ promotion, as measured by a
                  “How’d you hear of us?” survey, both online and in-store.

            Tactic: Print
               •	 The number of people who came to the store based on NYC print ads, as measured by a “How’d you
                  hear of us?” survey, both online and in-store.

       Phase Two:
            Overall:
               •	 How many department and boutique stores now carry Hunter products in large U.S. cities.


            Tactic: Television

26
Evaluation
emed important to this commercial campaign in the United States. In order to
eral aspects by which to measure our tactics, for each of the three phases:

            •	 How many people were able to recall our advertisements based on non-random surveys of and feedback from
               Hunter customers.

         Tactic: Internet
            •	 The number of customers who have subscribed to our newsletter, demonstrating that they are dedicated Hunter
               consumers.
            •	 The number of those who have participated in our online and in our interactive applications.


         Tactic: In-store
            •	 How many department and boutique stores are featuring Hunter-supplied print
               ads in their store.
            •	 How many department and boutique stores are prominently featuring Hunter-
               supplied displays (including scenery, projectors, etc.)

         Tactic: Outdoor
            •	 How many people are aware of the Hunter wellies in large cities, such as Los
               Angeles, based on the growth of Hunter’s customer base in the cities.
            •	 The number of people who came to the store based on metro and bus promotions,
               as measured by a “How’d you hear of us?” survey, both online and in-store.

         Tactic: Print
            •	 The number of people who came to the store based on print ads, as measured by a
               “How’d you hear of us?” survey, both online and in-store.
            •	 How many stores are featuring Hunter-supplied print ads in their store.


                                                                                                                                 27
Evaluation (cont)
     Phase Three:
         Overall:
            •	 How many department and boutique stores now carry Hunter products in secondary U.S. cities.


         Tactic: Television
            •	 How many people were able to recall our advertisements based on non-random surveys of and
               feedback from Hunter customers.

         Tactic: Internet
            •	 The number of customers who have subscribed to our newsletter, demonstrating that they are
               dedicated Hunter consumers.
            •	 The number of those who have participated in our online and in our interactive applications.


         Tactic: In-store
            •	 How many department and boutique stores are featuring Hunter-supplied print ads in their store.
            •	 How many department and boutique stores are prominently featuring Hunter-supplied displays
               (including scenery, projectors, etc.)

         Tactic: Outdoor
            •	 How many people are aware of the Hunter wellies in secondary cities, such as Charlottesville, based on
               the growth of Hunter’s customer base in the cities.
            •	 The number of people who came to the store based on metro and bus promotions, as measured by a
               “How’d you hear of us?” survey, both online and in-store.

         Tactic: Print
            •	 The number of people who came to the store based on print ads, as measured by a “How’d you hear of
               us?” survey, both online and in-store.
            •	 How many stores are featuring Hunter-supplied print ads in their store.

28
29




Evaluation (cont)
Budget/Media Buys
     In full, $10 million was given for this campaign. In order to successfully infiltrat
     have allocated our funding as follows:

       Phase One:
             Tactic: Outdoor = $1.5 million
             Tactic: Print = $.25 million

       Phase Two:
             Tactic: Television = $1.5 million
             Tactic: Internet = $.35 million
             Tactic: In-store = $1 million
             Tactic: Outdoor = $.65 million
             Tactic: Print = $.25 million

       Phase Three:
             Tactic: Television = $1 million
             Tactic: Internet = $.35 million
             Tactic: In-store = $.75 million
             Tactic: Outdoor = $.65 million
             Tactic: Print = $.25 million

       As well, we have estimated that our salary will be $100,000 per year, per person. This is based on perceived time and
       effort to be spent on this campaign.




30
Media Buys
                                                                                     Budget/
te the United States market and have a significant impact on our target market, we




                                                                                         31
Appendices
     Examples and mock-ups of advertisements.




         Cheers to
                    Wishing it were raining




                                                Love their accents.
                                                Love their boots.


32
Appendices
Cheers to
Doing it yourself




Love their accents.
Love their boots.



                        33
Appendices (cont)


      Cheers to
          Your best mate




                           Love their accents.
                           Love their boots.


34
Appendices (cont)
Cheers to
                      The future




Love their accents.
Love their boots.




                                        35
Janey Junker, Jordan Crandell, Shawna Bruell, Jessica Kuhn, Lawler Watkins
                 SMAD 256, Fall 2010: Principles of Advertising

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Hunter Campaign Book

  • 2. Hunter Boots Ltd. Table of Contents Executive Summary 3 Creative Brief 4 Research 6 Situational Analysis 8 Problems/Opportunities 10 Strategies 12 Goals 14 Objectives 16 Markets/Segments/Publics 18 Tactics 20 Evaluation 26 Budget and Media Buys 30 Appendices 32 2
  • 3. Introduction There are three phases to our 2011 United States Hunter campaign. 1. Promote awareness of the flagship store in New York City by outdoor advertising within a two-mile radius of the store, directing consumers to its location. Outside of that radius, other carriers of wellies will be featured on outdoor ads. This phase will last for ten months, from March to December. 2. Beginning in January 2012, promote the expansion of Hunter products into department and boutique stores in large cities in the United States. Begin implementing television, Internet, and print ads in addition to outdoor ads, in order to build a consumer base in locations where trendsetting is the norm. 3. Beginning in January 2013, expand Hunter products further into the American market, to secondary cities. Department and boutique stores that fit the Hunter brand and image will be chosen to sell Hunter products. Television, Internet, print, and outdoor ads will continue. This campaign is geared toward promoting Hunter products to consumers by expanding the number of retail locations that feature our brand name. The goal is to expand Hunter’s image among the consumer base in the United States, specifically women ages 18-32. During this campaign, we strive to maintain the quality of our brand, not allowing the perceived integrity of Hunter to decrease. This commercial campaign will set the groundwork for the industrial side of Hunter, in the hopes that a later campaign may be directed toward the mens’ market. 3
  • 4. Creative Brief Hunter Advertising has written a letter directed towards our Creative Team, out Dear Creative Team, In the spring of 2011, Hunter Boot Ltd. will be launching the “Cheers to Rain” campaign in the United States. As you know, Hunter has a unique history and is known mainly in the United Kingdom. Since our founding in 1856, we have had a considerable consumer base, ranging from farmers to military men, and from paupers to princes. Currently, Hunter Boot Ltd. is a leading brand in Europe, but the company feels it is ready to hop across the pond. Our campaign will introduce wellies to the American consumer with a commercial campaign targeted towards women. This campaign will closely align with the company goals, which are: to increase the awareness of the Hunter brand, to produce an effective advertising campaign for Hunter wellington boots, and to maintain the social position of Hunter and its products. There will be three phases to the campaign: first, to raise awareness of the flagship store being opened in New York City; second, to move products into stores in large cities in the U.S.; and third, to expand Hunter products into secondary markets. Our target market is 18-32 year-old females who are women on-the-go, specifically women who care about style but still demand functionality. Our ads must be relatable to their lifestyle and life goals. Hunter Boots Ltd. will use a combination of traditional and new media to reach our audience. The different types of ads will make consumers more aware of our presence in the U.S., and invite them to interact with us through social media. We would like women to be involved in the conversations involving our product as we attempt to expand. 4
  • 5. Brief Creative tlining our ideas and specifying our guidelines for the 2011 campaign. Our concept for the art and copy is to intertwine the UK-background of Hunter Boot Ltd. with modern wellies. We would like the ads to depict an image of wellies in use, and read, “Cheers to ____,” with the Hunter logo located at the bottom of the page. We would also like to place copy underneath that says, “Love their accents. Love their boots.” It is important for Hunter to maintain the British identity of wellies in advertising, and use the British identity to our advantage. In effect, we are selling the idea of British lifestyle and romance, but also a promise for quality and timelessness. “Cheers to” will remain constant throughout all of the advertisements to correspond with the images, as well as the corporate identity and agenda of Hunter Boots Ltd. We are a company founded on tradition, quality, timelessness, functionality, and style; these are qualities women look for in their wellies, as well as their lives. Cheers! Hunter Advertising 5
  • 6. Research Hunter Boots Ltd. has a rich history. What started off as a small Scottish compa Hunter Boot Ltd. is a rubber boot manufacturer with many offices around the world, including London, New York, and Edinburgh. The company, started in 1856 by American Henry Lee Norris, was known then as the North British Rubber Company. It began its long history of producing Wellington boots in 1856 in Edinburgh, Scotland, with only four employees. Although the company started small, it underwent great expansion in the 19-teens with World War I. Hunter Boot Ltd. was asked by the British War Office to construct a boot well-suited for the outdoors as soldiers engaged in trench-warfare. Over 1.1 million pairs of boots were made for the British army, much to the German’s chagrin. By WWII (1939-1945), dependable Hunter Wellington boots were seen as a staple element of the soldiers’ uniform. Again, Hunter Boot Ltd. was called upon, this time to produce a mass quantity of rubber products, including ground sheets, life belts, and gas masks. By 1945, Hunter wellington boots had become the popular footwear for men, women, and children in wet weather. Postwar, the Hunter manufacturing operations moved to a larger factory in Heathhall, Dumfries to keep up with high-demand, and has been based there ever since. Having sold wellies for over a century, and to Royal Households, the wellington manufacturer was awarded a Royal Warrant from the Duke of Edinburgh in 1977, and again in 1986 by the Queen. These two prestigious awards have provided great recognition for Hunter. In the interim years, between post-WWII and today, the company now known as Hunter Boots Ltd. had gone through multiple changes of ownership. Despite these changes, the brand continued to strengthen and build upon itself, and in 2004 Hunter Rubber Company became a standalone company. Unfortunately, in 2006, the newly independent company began to have financial problems, suffering from high manufacturing costs, among other things. Most recently, a consortium led by Lord Marland, Peter Mullen, Julian Taylor and supported by the Pentland Group, rescued the floundering company, and Hunter Boot Ltd. was created. 6
  • 7. Research any has grown into a global brand. Hunter has re-established itself as a principal contender in the traditional UK country- and casual-market, and is well positioned to become a major player in the United States. Wellington boots are iconic, and this campaign aims to strengthen the company’s sales. We have confidence we will succeed, based on the fact that the company has now been manufacturing rubber products and keeping very important feet dry for over 150 years. 7
  • 8. Situational Analysis To create a successful campaign, we first need to know where we are as a compa Currently, Hunter is a leader in the less-than-fair-weather industry, but this is true more-so abroad than in the United States. Hunter Boot Ltd. enjoys a high degree of sales in Europe, but, for example, currently only 12 stores in the D.C./Northern VA-area sell Hunter wellies. In 2005, Hunter launched its presence in the U.S., most notably with a showroom located on 7th Avenue in New York City. Other recent changes have included the redesign of the online store and the use of social media to highlight those celebrities wearing Hunter wellies. However, these tactics have not had the impact the company had hoped for, and so, the American consumer-base has not been made aware of the availability or the presence of Hunter Boot Ltd. domestically. Now, in 2011, Hunter is opening a flagship store in New York City, hoping to bring awareness to the American consumer. Because the company, brand, and product are so well noted abroad, it has been proven through research and monitoring that more awareness is needed domestically in order to create a shift in attitude and behavior from American consumers. In this way, the American market will better reflect the long-standing UK presence. This goal is in line with those of Hunter Boots Ltd., and through carefully planned tactics, we will work to address the problems and opportunities facing the company. 8
  • 9. Analysis Situational any, in order to determine how to get to where we want to be in the future. 9
  • 10. Problems/Opportunities When any company looks to expand there will always be “problems” facing the as problems, it would be better to think of them as obstacles that, with diligent r An obvious question brought to the table at the mention of expansion is the ability or inability to do so. Hunter Boot executives believe that their well-established UK product will be able to translate and flourish in the United States, and that profits will only continue to rise. We have decided to position this commercial campaign to mark the gradual expansion of Hunter boots into the U.S. Manufacturing costs have been an issue in the past. However, alternative rubber supply sources were sought and have been developed in Europe and the Far East. Some manufacturing changes have been made to increase efficiencies, for example the removal of the latex dipping process. As Hunter continues to reduce manufacturing inefficiencies, production costs will be reduced. In the mean time, while developments are being made, a greater consumer base will increase company revenue. In addition to the opportunity, not problem, of a vast American consumer-base, it must be considered that any or too much advertising could be wasteful. Our solution to this problem will be to use a variety of well-planned tactics to interest and prompt new consumers to buy Hunter wellies. United States women are not as aware of the product as we would like them to be. It is our belief that if the target audience is not aware of our product, they will fail to choose us over a competitor. Raising awareness and shifting attitudes to more favor the purchase of Hunter wellies is the ultimate obstacle that Hunter Boot Ltd. will face, and work to overcome. 10
  • 11. Opportunities Problems/ company’s chances of success. Instead of describing any and all “bumps in the road” research and a cohesive strategy, the company will be able to overcome. Hunter is already placed in department stores across the United States. However, it is not prominently displayed, nor does the product infiltrate smaller markets. In the next few years we plan to initiate three phases: first, to create awareness of the flagship store being opened in New York; second, to place our products in boutiques and department stores in large cities in the U.S; and third, to move Hunter products to “secondary” markets. In this way, we will communicate with businesses that resonate with the image of the Hunter welly as a quality product so as not to lose our “status-seeking” customer base. With the increased expansion into the American market, it is possible that we could alienate United Kingdom-based consumers, and this must be avoided. Above all else, Hunter Boot Ltd. does not want to lose customers, but rather hopes to attract more by creating a demand in a new market. The obstacle here is to not position the brand as “American,” but to instead to retain the heritage and charm of its Scotland-based roots. As noted above, stores will be chosen based on their clientele and the overall character the store represents. As will be described in more detail in the tactics section, the expansion of the Hunter Boot Ltd. brand will be realized in the United States with a flagship store in New York City. Currently, the showroom in New York City acts only as a display case, and the opportunity exists to expand the space into a grand retail Mecca. This store will allow Hunter Boot Ltd. executives to monitor the revenue and overall success and brand-acceptance by American consumers. If great prosperity abounds with the New York flagship store, the opportunity to open more Hunter Boot Ltd. stores across the United States and Europe may arise. In the age of the Internet, online shopping has removed the middle man. This has helped consumers to be more savvy, and has created a demand for great online stores, rather than traditional “brick-and-mortar” buildings. In 2008, Hunter launched its newest and most consumer-friendly online store with the goal of building the brand’s global presence. In addition to Hunter-boot.com, Hunter maintains a social media presence, but unfortunately the Facebook page and Twitter profile are not creating the buzz we know is possible in the web world. We will address this issue through researched tactics, discussed later, that will strengthen the Hunter brand. 11
  • 12. Strategy In order to accomplish all that we have researched and deemed important to thi comprised of three phases: Phase One: According to Matrix Media Services, “New York is the most populous city in the US and holds global influence in media, politics, education, entertainment and fashion. One out of ten private sector jobs in the city is with a foreign company and there are 44 Fortune 500 companies headquartered in New York City.” Because of this, Hunter’s other strategic business units, including sales, have opened a flagship store in New York City. In order to promote awareness, we will first campaign for the store. Within a two mile radius of the store, all advertising will direct consumers to the flagship store; outside of that radius, ads will direct consumers to any store that carries the welly (including the flagship store). This phase will last for ten months, from March to December. Phase Two: Phase Two is centered on the placement of our products in boutiques and department stores in large cities in the U.S.. In this way, a consumer base will be created in locations where word-of-mouth and trend-spotting is prevalent. We have chosen cities such as Chicago, Los Angeles, New York City, Seattle, and Boston. In order to increase revenue, the sales department can work with the stores with whom we advertise to charge for the placement of their names and logos on our ads in their geographical area. This is one way to recoup the advertising budget. This phase will begin in January, after Phase One has completed. 12
  • 13. Strategy is commercial campaign in the United States, we have designed a plan that first is Phase Three: The phase will be comprised of moving Hunter products to “secondary” markets. Once a consumer base is created in large cities and our advertising tactics have infiltrated the media, we will choose boutiques in smaller cities that fit the caliber of the Hunter Boot Ltd. brand and image. Both the city and the boutique will be evaluated on this point. Because the product is priced for the middle-class consumer, it is important to choose where the products will be placed with a discerning eye. Smaller cities and appropriate boutiques might include Charlottesville, VA, and the store “Finch,” as well as New London Connecticut, or Providence, Rhode Island. This phase will begin in the third year of the campaign, in the January following the close of Phase Two. For the future, as we understand that there is a considerable amount of revenue to be gained from tapping into the more industrial side of Hunter, we have indicated that a later campaign may be well suited for: Phase Four: A campaign for the men’s Hunter wellies and other products may be the logical next step for Hunter-USA. Traditionally, Hunter Boot Ltd. has sold to and been the provider of hard-wearing and durable mens’ boots, but this presence has only been maintained abroad. A similar strategy as prescribed in this commercial campaign may prove adequate, but it is likely that specific tactics will need to be changed to better reach the target audience. Overall, this campaign is a combination of the push and pull strategies. We will target consumers in our advertising, and are going to heavily rely on the status of the wellies and word of mouth to pull our product through the market. As we target consumers, they will start creating a supply and demand effect for the product. As demands go up, we will sell and advertise to selected boutiques to carry the brand, thereby pushing them through the market. 13
  • 14. Goals As broad and guiding principles for this campaign, we have outlined several go • To increase the awareness of the Hunter brand in the United States, and thus increase the sale of its wellies. • To produce a high-quality and effective advertising campaign for Hunter Wellington boots, through targeted tactics. • To maintain the social position of Hunter and its products as a quality company. • For Phase One, to increase awareness of the flagship store in New York City. • For Phase Two, to increase the amount of department and boutique stores in large cities in the U.S. that carry Hunter products. • For Phase Three, to expand the number of locations in the U.S. that carry Hunter products, moving to secondary cities. Hunter has established itself as a company gradually expanding its name recognition and product sales. Constantly seeking to truly globalize the Hunter brand, one of the main goals of this campaign is to increase both the awareness and sales of Hunter boots in the US, among the target audience. As listed under the company’s responsibilities (noted on the Hunter website), Hunter takes great pride in maintaining high standards and status, so throughout this campaign, a final guiding principle will be to advertise and place the Hunter name and products in quality locations. 14
  • 16. Objectives In line with the goals outlined above, the specific and measurable objectives we Overall: • To increase the target audience’s awareness of Hunter wellies in the United States by 70% within the three years of the campaign. • To decrease the perceived integrity of Hunter boots by its customer base in the United States by 0% over the entire length of the campaign. • To increase the sale of Hunter products in the United States to the target audience by 55% within the three years of the campaign. Phase One: • To increase the target audience’s awareness of the Hunter flagship store in New York City by 65% within the first six months of the first phase. Phase Two: • To increase the number of department and boutique stores that carry our product by 20% within the first 6 months of the second phase. Phase Three: • To increase the number of secondary locations that carry our product by 15% within the first 6 months of the third phase. 16
  • 17. Objectives have set are as follows: Matching up with Hunter’s overall goal of increased awareness of the Hunter brand in the U.S., our first objective is to increase awareness by females ages 18-32 by 70%. We would also like to maintain the reputation and respect associated with our image, avoiding any decrease of our perceived integrity among our customer base. Finally, we are attempting to increase the sales of Hunter products to our target audience by 55% in the United States. For each phase, we have a separate, and more specific objective. The first is simply to increase the awareness of the flagship store being opened in New York City by 65% within the first six months of Phase One (March-August). For Phase Two, we would like to see an increase in the number of retail stores carrying Hunter products by 20% within the first six months of 2012. Finally, for Phase Three, we aim to increase the number of locations in secondary cities that carry our brand by 15% within the first six months of 2013. 17
  • 18. Markets/Publics Hunter Boot Ltd. has traditionally had a consumer base in the United Kingdom. Hunter has expanded from a small Scottish start-up to one of global stature that continues to focus on modern fashion trends while maintaining a steady product line. We have observed and will keep in mind that trends are often started by younger, high-status generations, and thus will target our campaign towards females ages 18-32. We will narrow this age-range to those living in large cities (such as Chicago, Los Angeles, New York City, Seattle, and Boston). We have deemed that this segment of the market take on the role of “influencers,” or those that set “high- fashion” examples to the rest of the population. It has also been studied that this group recognizes the styles and persuasions of other countries, and so will be adept at adapting the UK brand. Additionally, it is known that women routinely keep up with fashion movements but moreover love to collect those timeless pieces, or “staple” items, in their closet, and the selected target audience will become “role models” in the effort to position Hunter wellies as the quintessential and staple rain boot. The sophisticated consumer whom we target aligns with our goal of maintaining the social position of Hunter Boots Ltd. as a quality company that manufactures quality products. 18
  • 19. Publics Markets/ . Now it’s time to expand to the United States. 19
  • 20. Tactics Through research and analysis, we have designed a multitude of tactics that are our campaign strategy: Phase 1: Advertisements for the New York City flagship store: Tactic: Outdoor Outdoor ads will be the main form of advertising for the flagship store. Advertisements will be placed on the metro and in metro platforms, on buses and in bus-stop shelters, on the sidewalk, and on occasion, will be performed by street performers. Ads will include a small map of where the flagship store is located in New York City. Advertisements will be reminiscent of the UK-origins of Hunter Boot Ltd., and will feature European scenery and members of the target audience wearing Hunter wellies. Most prominently, ads will be placed within the two miles surrounding the flagship store; ads outside of this range will direct consumers to other retailers as well as the flagship store. Outdoor advertisements will be most effective on rainy days when people use public transportation in order to stay dry. LCD projectors will project ads onto the sidewalk in front of the flagship store, and finally, an interactive screen outside of the store will display a puddle, that, when stepped upon, will splash and appear to ripple. On rainy days, street performers will be used to creatively entice passers by to purchase Hunter wellies. Broadway singers and dancers will be hired to perform “Singing In The Rain.” Such performances will take place immediately outside of the store as well as on the surrounding blocks. Employees will be encouraged to stand outside with performers, proudly showing off the wellies that are keeping them dry, and will hand out print ads directing consumers to the flagship store. Tea will be provided for customers inside the store, as well as for our performers. Ads will run in the New York Times and the Wall Street Journal. This plan will be put into action on days where there is a 50% chance or more of rain, in the 10-months as outlined in Phase One. In addition, this plan will be used during all of “Opening Week.” 20
  • 21. Tactics e to work in conjunction with each other for each of the three phases as outlined in Tactic: Print The New York Times and Wall Street Journal will run a half-page ad for Hunter wellies, along with the flagship store, on days that there is a 50% or more chance of rain. This will be effective in changing people’s attitudes in favor of Hunter Boot Ltd. 21
  • 22. Tactics (cont) Phase Two: Advertisements for the placement of Hunter products in boutiques and department stores in large cities in the U.S.: Tactic: Television We will produce three different advertisements for television. Multiple ads will have a better chance of appearing fresh and new and not run the risk of being over-played and tired. Advertisements will incorporate the sounds of rain and splashing to ignite the senses, as well as be reminiscent of the European atmosphere, such as a taxi driving through a puddle in the countryside or Big Ben ringing in the background, to remind our audience of the UK appeal. Ads will be run during prime-time programming Monday-Saturday in 15-30 second time slots, during shows such as Glee, Dancing With the Stars, Grey’s Anatomy, Saturday Night Live, and Gossip Girl. During prime-time and special programming, Hunter Boots Ltd. will air two advertisements every hour. We believe this will be a successful pattern to maintain on a small number of channels. Commercials will be an effective way to reach our audience of 18-32 year old, fashionable women because they will stimulate the audience’s senses and will allow for them to see the product in use. Tactic: Internet Hunter will use Twitter to let customers know what stores are carrying our product, in hopes that those same stores can tweet about Hunter. Customers can also follow Hunter on Twitter and can tweet their opinions. The Twitter will be kept up to date in order to build loyalty and adhere to social media guidelines. This will become most effective in the second phase when boutiques are able to contribute their input and opinion. Facebook will be used so that customers can become “fans” of Hunter and can “like” new styles or updates. Hunter will post new possible ideas for wellies and see which ones the fans like the most. Facebook will allow for customer feedback and let us know which styles and products have been voted most favorable and that most appeal to our audience. In addition, customers will be able to send in photos of themselves wearing their Hunter wellies. These photos will be voted for and the winner will have their photo posted as the “Photo of the Month” on the website. The winner will also receive a prize of a hunter accessory. 22
  • 23. Tactics (cont) Newsletters will be emailed to customers once a month. These newsletters will include information regarding new retailers, new styles, and new products. Newsletters will be a business-to-consumer tactic, in that those who subscribe to Hunter Boot Ltd. will be kept most informed on a regular basis. In a business-to-business way, advertisements will be sent to those stores that carry our products via email. All email ads and newsletters will maintain the European aesthetic and will feature females ages 18-32 wearing Hunter wellies. Contact information for individual and wholesale purchasing as well as the address of the flagship store will be easily accessible. Tactic: In-store Displays will be placed within all department and boutique stores carrying Hunter products. They will be created by Hunter Boot Ltd. They will be updated every three months with the changing of each season. Projectors will be installed to show images of rain, and will cost approximately $350 each. Rain will be projected onto scenery and mannequins, while the mannequins wear Hunter wellies and other Hunter products. The scenery will be reminiscent of the United Kingdom. Displays will be located in the front window or prominently within the store. These in-store displays will catch people’s attention on the street and will increase their likelihood of purchasing Hunter products. Tactic: Outdoor Advertisements will be placed on the metro and in metro platforms, as well as on buses and in bus-stop shelters. Ads will direct consumers departments or boutiques that carry Hunter products. Advertisements will be reminiscent of the UK-origins of Hunter Boot Ltd., and will feature European scenery and members of the target audience wearing Hunter wellies. Outdoor advertisements will be most effective on rainy days when people use public transportation in order to stay dry. Tactic: Print Print ads will be created and mailed to department stores and boutiques that sell our products. 23
  • 24. Tactics (cont) Phase Three: Advertisements for the placement of Hunter products in boutiques and department stores in secondary cities in the U.S.: Tactic: Television We will produce three different advertisements for television. Multiple ads will have a better chance of appearing fresh and new and not run the risk of being over-played and tired. Advertisements will incorporate the sounds of rain and splashing to ignite the senses, as well as be reminiscent of the European atmosphere, such as a taxi driving through a puddle in the countryside or Big Ben ringing in the background, to remind our audience of the UK appeal. Ads will be run during prime-time programming Monday-Saturday in 15-30 second time slots, during shows such as Glee, Dancing With the Stars, Grey’s Anatomy, Saturday Night Live, and Gossip Girl. During prime-time and special programming, Hunter Boots Ltd. will air two advertisements every hour. We believe this will be a successful pattern to maintain on a small number of channels. Commercials will be an effective way to reach our audience of 18-32 year old, fashionable women because they will stimulate the audience’s senses and will allow for them to see the product in use. Tactic: Internet Hunter will use Twitter to let customers know what stores are carrying our product, in hopes that those same stores can tweet about Hunter. Customers can also follow Hunter on Twitter and can tweet their opinions. The Twitter will be kept up to date in order to build loyalty and adhere to social media guidelines. Facebook will be used so that customers can become “fans” of Hunter and can “like” new styles or updates. Hunter will post new possible ideas for wellies and see which ones the fans like the most. Facebook will allow for customer feedback and let us know which styles and products have been voted most favorable and that most appeal to our audience. In addition, customers will be able to send in photos of themselves wearing their Hunter wellies. These photos will be voted for and the winner will have their photo posted as the “Photo of the Month” on the website. The winner will also receive a prize of a hunter accessory. 24
  • 25. Tactics (cont) Newsletters will be emailed to customers once a month. These newsletters will include information regarding new retailers, new styles, and new products. Newsletters will be a business-to-consumer tactic, in that those who subscribe to Hunter Boot Ltd. will be kept most informed on a regular basis. In a business-to-business way, advertisements will be sent to those stores that carry our products via email. All email ads and newsletters will maintain the European aesthetic and will feature females ages 18-32 wearing Hunter wellies. Contact information for individual and wholesale purchasing as well as the address of the flagship store will be easily accessible. Tactic: In-store Displays will be placed within all department and boutique stores carrying Hunter products. They will be created by Hunter Boot Ltd. They will be updated every three months with the changing of each season. Projectors will be installed to show images of rain, and will cost approximately $350 each. Rain will be projected onto scenery and mannequins, while the mannequins wear Hunter wellies and other Hunter products. The scenery will be reminiscent of the United Kingdom. Displays will be located in the front window or prominently within the store. These in-store displays will catch people’s attention on the street and will increase their likelihood of purchasing Hunter products. Tactic: Outdoor Advertisements will be placed on the metro and in metro platforms, as well as on buses and in bus-stop shelters. Ads will direct consumers departments or boutiques that carry Hunter products. Advertisements will be reminiscent of the UK-origins of Hunter Boot Ltd., and will feature European scenery and members of the target audience wearing Hunter wellies. Outdoor advertisements will be most effective on rainy days when people use public transportation in order to stay dry. Tactic: Print Print ads will be created and mailed to department stores and boutiques that sell our products. 25
  • 26. Evaluation We believe that our tactics will accomplish all that we have researched and dee evaluate if we have “hit the mark” and made a significant impact, we have seve Overall: • A comparison of quarterly and year-end sales of Hunter products in the U.S.. • How many department and boutique stores have added their names to Hunter advertisements, as offered for a small fee. Phase One: Overall: • How many people are aware of the Hunter flagship store in New York City based on the growth of Hunter’s customer base in the city. Tactic: Outdoor • How many people are aware of the Hunter flagship store in New York City based on the growth of Hunter’s customer base in the city. • The number of people who came to the store based on street performers’ promotion, as measured by a “How’d you hear of us?” survey, both online and in-store. Tactic: Print • The number of people who came to the store based on NYC print ads, as measured by a “How’d you hear of us?” survey, both online and in-store. Phase Two: Overall: • How many department and boutique stores now carry Hunter products in large U.S. cities. Tactic: Television 26
  • 27. Evaluation emed important to this commercial campaign in the United States. In order to eral aspects by which to measure our tactics, for each of the three phases: • How many people were able to recall our advertisements based on non-random surveys of and feedback from Hunter customers. Tactic: Internet • The number of customers who have subscribed to our newsletter, demonstrating that they are dedicated Hunter consumers. • The number of those who have participated in our online and in our interactive applications. Tactic: In-store • How many department and boutique stores are featuring Hunter-supplied print ads in their store. • How many department and boutique stores are prominently featuring Hunter- supplied displays (including scenery, projectors, etc.) Tactic: Outdoor • How many people are aware of the Hunter wellies in large cities, such as Los Angeles, based on the growth of Hunter’s customer base in the cities. • The number of people who came to the store based on metro and bus promotions, as measured by a “How’d you hear of us?” survey, both online and in-store. Tactic: Print • The number of people who came to the store based on print ads, as measured by a “How’d you hear of us?” survey, both online and in-store. • How many stores are featuring Hunter-supplied print ads in their store. 27
  • 28. Evaluation (cont) Phase Three: Overall: • How many department and boutique stores now carry Hunter products in secondary U.S. cities. Tactic: Television • How many people were able to recall our advertisements based on non-random surveys of and feedback from Hunter customers. Tactic: Internet • The number of customers who have subscribed to our newsletter, demonstrating that they are dedicated Hunter consumers. • The number of those who have participated in our online and in our interactive applications. Tactic: In-store • How many department and boutique stores are featuring Hunter-supplied print ads in their store. • How many department and boutique stores are prominently featuring Hunter-supplied displays (including scenery, projectors, etc.) Tactic: Outdoor • How many people are aware of the Hunter wellies in secondary cities, such as Charlottesville, based on the growth of Hunter’s customer base in the cities. • The number of people who came to the store based on metro and bus promotions, as measured by a “How’d you hear of us?” survey, both online and in-store. Tactic: Print • The number of people who came to the store based on print ads, as measured by a “How’d you hear of us?” survey, both online and in-store. • How many stores are featuring Hunter-supplied print ads in their store. 28
  • 30. Budget/Media Buys In full, $10 million was given for this campaign. In order to successfully infiltrat have allocated our funding as follows: Phase One: Tactic: Outdoor = $1.5 million Tactic: Print = $.25 million Phase Two: Tactic: Television = $1.5 million Tactic: Internet = $.35 million Tactic: In-store = $1 million Tactic: Outdoor = $.65 million Tactic: Print = $.25 million Phase Three: Tactic: Television = $1 million Tactic: Internet = $.35 million Tactic: In-store = $.75 million Tactic: Outdoor = $.65 million Tactic: Print = $.25 million As well, we have estimated that our salary will be $100,000 per year, per person. This is based on perceived time and effort to be spent on this campaign. 30
  • 31. Media Buys Budget/ te the United States market and have a significant impact on our target market, we 31
  • 32. Appendices Examples and mock-ups of advertisements. Cheers to Wishing it were raining Love their accents. Love their boots. 32
  • 33. Appendices Cheers to Doing it yourself Love their accents. Love their boots. 33
  • 34. Appendices (cont) Cheers to Your best mate Love their accents. Love their boots. 34
  • 35. Appendices (cont) Cheers to The future Love their accents. Love their boots. 35
  • 36. Janey Junker, Jordan Crandell, Shawna Bruell, Jessica Kuhn, Lawler Watkins SMAD 256, Fall 2010: Principles of Advertising