presentation going thru markets that include self-service and kiosks

1. Kiosks and Consumer
Markets
Craig Allen Keefner
Executive Director
Kiosks.Org Association

2. Scope - Know Thy Customer(s)
• Market data
• Segment data
• Overlapping workforce
• Technology Future

3. Market - Numbers
2000 2001 2002 2003
1997 1.5B 2B 2.5B 3B
1998 2.4B 3.2B 3.9B 4.6B
1999 1.1B 1.5B 2.0B 2.7B
2000 1.8B 2.2B 2.9B
2001 2.0B 2.7B
2002 1.7B 2.5B

4. Market - Revenue
• Bridal Registries
– At least 2.5 Billion in revenue
• Photokiosks
– At least 1.5 Billion in revenue
– In 2 years China #1 market
• Total Revenue*
– At least 10 to 15 Billion
* Includes direct and incremental revenue.

5. Market - Revenue
Company Registries $Value Per Revenue
Target 500,000 2,500 $1,250,000,000
Incremental 5,000,000 20 $100,000,000
Kohls 100,000 1200 $120,000,000
ROM $1,000,000,000
Kodak 1,400,000,000
ROM 200,000,000
$4,070,000,000
Note: 2.5 Million weddings a year and 60
percent of those use a registry.

6. Markets - Segments
• Retail and POS
• Services - Financial
• Gaming and Travel
• Services - Health, Jobs, Food
• Services - Hospitality, HR
• Directions, Chat, Email, Wireless
Note: Loyalty component is most often common component.

7. Market - Segments
• Revenue by Segment (projected)
• Retail - 36%
• Entertainment/Travel - 20%
• Financial - 18%
• Government - 15%
• Other - 12%

8. Segments
Categories
• Entertainment
• Hospitality
• Fast Food
• Grocery Stores
• Convenience Stores
• Mega Retail
• Travel

9. Segments
For the Next 12 Months
• Does it better utilize existing assets?
• Does it Reduce Costs?
• Helps with Customer Relations?
• Or is it only adding new technology &
costs?

10. Segments - Entertainment
Entertainment - A year ago
• Webcasting company Brando Company plans to begin in April a
new business that will distribute content to multimedia kiosks in
restaurants.The touch-panel display kiosks will be placed at
tables, offering fortune telling and entertainment programs.
Customers will pay for the information content along with their bill
for food and drink. Brando aims to sign up 1,000 restaurants
annually for the terminals. The service will be called "digi+pop
TVi," and the content will be broadcast from Brando's production
center via communications satellite for download to the terminals.
A restaurant operator will be able to adjust the content to suit his
own style, region or season.

11. Segments - Entertainment
Entertainment - Last Week at ATEI
• Digital jukeboxes for pubs and restaurants. Easy
to set up and easy for customers to use, it comes
with full backend for personalizing the behavior of
the unit and full reporting system. Typical pub
income at 200 pounds/week with total cost of
<5000, the unit pays off in less than 6 months.
Also Human Resource and Training modules for
off hours.

12. Segments - Entertainment

13. Segments - Entertainment
Entertainment - Last Week at ATEI
• Leisure Link announced “itbox”.
Comes in multiple looks and multiple
functions and designed to offer
simplistic functions to gambling and
adult soft entertainment depending
on demographic and location (even
within the location itself).
Note: Leisure Link operates over 90,000 pay for play terminals

14. Segments - Entertainment
Entertainment - the IT box
• Quiz Games - compelling prizes
• Puzzles - innovative puzzle games
• Sports - Racing Tips and Video Sports
• Movies - video clips + commerce
• Music - digital singles and albums
• Adult - the latest in adult entertainment
• Ring Tones - personalize the mobiles

15. Segments - Entertainment
Drivers
• "The Internet attracts a younger generation of
player, they sit down at the bar, check their e-
mail on Hotmail and then stay there to play
games," said Otto Kraus, general manager for
Austrian-based electronic games manufacturer
AMUsys. "Without the Internet, this younger
player may never have the impulse to play."
From Stephan Herron article on KioskMarketplace - Feb 1, 2002

16. Segments - Entertainment

17. Segments - Hospitality
Hotels & Motels
• Overall Market Cap of 58B
• Marriot: 9B mc, 2,340 Properties
• Hilton: 4B mc, 1900 Properties
• Starwood: 6B, 740 properties
• Market revenue est at 120B

18. Segments - Hospitality
Hotels & Motels
• Biggest question: do we pull CAT5?
• Still searching for what the customer wants
• Test offers including internet offers being trialed
• Dialup needed for security (safe, secure, reliable)
• Is it in the home?
• 10% of potential broadband in US actually used b
• Analog to be around for 5 years
• “IP in hotel room irrelevant” -- Marriott
Source: panel discussion with Savoy Group, Carlson Hospitality, Six
Continents, Telematrix and Marriott Corp. February 2002 London

19. Segments - Hospitality

20. Segments - Hospitality

21. Segments - Hospitality
Check In Kiosks from NCR
• NCR Xpress Hotel Check-
In allows guests to check
in and check out while
enabling you to more
effectively utilize your
staff by freeing their time
for other tasks.

22. Segments - Hospitality
Kodak Expands To Hotels and
Resorts and Cybercafes
• NEW YORK (Reuters) - Photography giant
Eastman Kodak Co. plans to expand its do-it-
yourself Picture Maker kiosk family to places such
as hotels, resorts, and Internet cafes, enabling
users in remote locations to print pictures
snapped with a digital camera. (February 1,
2001)
Note: U.S. shipments of point-and-shoot digital cameras -- which
feature business card-sized displays for quick viewing of snapped
photos -- reached 6.5 million units in 2001, up 30% -- Jan 31,2002

23. Segments - Hospitality
Directional kiosks find their way to England
• One of the kiosks is located at the Camden Lock
Information Centre, located in one of London’s
leading shopping districts. Four touchscreens give
users access maps and directions to more than
5,000 locations within the Camden borough,
including retail outlets, restaurants, museums
and ATMs. -- 15 November 2001

24. Segments - Restaurants
Revenue in Billions
450 407.8
400
350
300
239.3
250
200
150 119.6
100
42.8
50
0
1970 1980 1990 2002

25. Segments - Restaurants
• Restaurant industry sales projected to reach record $407.8B in
2002, up 3.9 percent over 2001, according to 2002 Restaurant
Industry Forecast. On an inflation-adjusted basis, restaurant
industry sales are expected to increase 1.4 percent in 2002, which
would represent the eleventh consecutive year of real growth in the
industry. On a typical day in 2002, the restaurant industry will post
average sales of more than $1.1 billion.

26. Segments - Restaurants
• Top Challenges for Restaurants
Top Challenge Quickservice Full Service Operators
Operators
Average C heck Size
<$8 $8-$14 $15-$24 $25+
Economy/Recession 12 16 21 27 36
Maintaining Volume 14 16 17 16 22
Recruiting 33 23 14 13 14
Competition 5 11 9 11 9
Higher Costs 3 11 13 8 2

27. Segments - Fast Food
Checkers
• Checkers, the largest double drive-thru restaurant chain in the US,
awarded NCR a $2.2 million contract to install NCR point-of-sale
systems in 149 restaurants by April, 2001. As it is rolled out to
Checkers® and Rally's Hamburger® 700-plus locations over next 2
years, the total value of the relationship exceeds $20 million.
• The total POS solution includes NCR's 7454-a multi-media,
touchscreen POS workstation with advanced functionality-and
software provided by Aloha Technologies, Ltd. A POS system with
kiosk capabilities, the NCR 7454 can be used to run diner promotions
or employee training programs when not in use by restaurant
personnel.

28. Segments - Fast Food
Data Warehousing
• November 2001 -- Tricon Global
Restaurants, Inc., owner of the Pizza Hut,
Taco Bell and KFC brands, has become the
first quick-service restaurant business to
begin implementing a global enterprise
data warehouse.

29. Segments - Fast Food
Data Warehousing
• The warehouse is used as the foundation
for a number of applications, including
sales and consumer promotions analysis,
menu mix management and product
introductions, as well as to segment and
analyze customer purchase behavior
across the Tricon brands.

30. Segments - Fast Food
POS and Signage
• Delphi Display Systems, Inc. was recently selected
as the preferred equipment supplier of drive thru
order confirmation systems for Taco Bell(R). Also
known as Order Confirmation Boards (OCB), the
devices integrate advanced digital video electronics
with state-of-the-art sunlight readable color liquid
crystal display ("LCD") technology to improve the
efficiency of the fast food drive thru.

31. Segments - Fast Food
POS and Signage
• Located at order point in the drive-thru lane, the
OCB visually confirms customer's orders to improve
accuracy and speed of service. Additionally, the OCB
functions as a digital marketing medium by
displaying full color, high resolution, POP images.
Other benefits: access to hearing-impaired
customers, bridging language barriers, and employee
theft reduction. Goal is improve overall guest
experience.

32. Segments - Fast Food
More Fast Food Facts - McDonalds
• 1200 stores in UK (35% franchised).
• 30,000 worldwide
• McDonalds accepting SpeedPass from Exxon
• Testing cobranded loyalty cards. Other ideas
cannot be disclosed.
• “Over the next 12 months the dominant force in
the industry will be CRM” -- Chief IS Europe

33. Segments - Grocery
Grocery Statistics - Store Sales
1990 1990 2000 2000 10 Year
$B Sales Percent $B Sales Percent Change
All Grocery Stores 368.5 100 494 100 34%
Supermarkets 271.7 73.7 384.8 77.9 42%
Chain Supermarkets 189.8 51.5 314.4 63.6 66%
Ind. Supermarkets 81.9 22.2 70.4 14.3 -14%
Other Stores 69.9 19 52.2 10.6 -25%
Convenience Stores 26.9* 7.3 29.7** 6 10%
Wholesale Clubs n/a n/a 23.7** 4.8 n/a
Military n/a n/a 3.6** 0.7 n/a
Source: Progressive Grocer

34. Segments - Grocery
Grocery Statistics - Store Numbers
1990 1990 2000 2000 1990 - 2000
Number Percent Number Percent % Change
All Grocery Stores 145,000 100 127,980 100 -11.7
Supermarkets (+2M) 30,750 21.2 31,830 24.7 3.5
Chain Supermarkets 17,460 12 20,825 16.1 19.2
Ind. Supermarkets 13,290 9.2 11,005 8.6 -17.2
Other Stores (<$2M) 58,250 40.2 37,310 29.2 -35.9
Convenience Stores 56,000 38.6 58,000 45.3 3.5
Wholesale Club Stores n/a n/a 840 0.7 n/a
Military Commissary n/a n/a 190 0.1 n/a
Source: Progressive Grocer

35. Segments - Grocery
Grocery Statistics - Habits
Day of Week All Under 35 – 54 Over 55
Shoppers 35 Years Years
Years Old Old
Sunday 16% Old
15% 22% 8%
Monday 11% 16% 7% 13%
Tuesday 11% 12% 7% 14%
Wednesday 15% 15% 12% 21%
Thursday 14% 6% 12% 21%
Friday 12% 17% 10% 12%
Saturday 21% 19% 30% 11%

36. Segments - Grocery
Grocery Stats - Sales/Expenses
1989 1999 % Change
1989 - 1999
Sales – All Stores 351B 472B 34.7
Supermarkets (>$2M) 257B 365B 41.8
1989 1999 % Change
1989 -1999
Payroll Expenses 11.41% 11.20% -1.84
Total Employment Cost 14.95% 14.10% -5.69
Supplies 0.92% 1.10% 19.57
Utilities 1.09% 1.20% 10.09

37. Segments - Grocery
Grocery Stores
• NCR Self service at a
Lunds grocery store
• Krogers now uses split
level self-checkout in
40% of its traditional
checkout lanes
(U-Scan)
Courtesy of Kiosk Magazine

38. Segments - Grocery
Grocery Store
• Self Service
application at Lunds
grocery store in
Minnesota
Courtesy of Kiosk Magazine

39. Segments - Grocery
Grocery Store
• Self Service deli
application at Lunds
grocery store in
Minnesota
Courtesy of Kiosk Magazine

40. Segments - Grocery
Grocery Store
• Self Service
application at
Lunds grocery
store in Minnesota
Courtesy of Kiosk Magazine

41. Segments - Grocery
Krogers
• 2300 Stores in 31 states
• 790 Convenience Stores
• Discounts & coupons with loyalty card
• In 1999, the convenience stores
accounted for 2.5% of Kroger's total
sales and 1.8% of Kroger's cash flow.

42. Segments - C Stores
C-Stores
• In the continuing journey to
discover feasible applications
for the kiosk industry, the
convenience store is a
source of frequent
conjecture.
• In US: +120,000 C-Stores

43. Segments - C Stores
C-Stores
• A steady, diverse clientele
means each store presents
many opportunities. But the
rapid fire nature of the c-
store experience means
customers often get in and
out with blinding speed.

44. Segments - C Stores
Sales in Billions
200 175 180
164 170
151 156
144
150
112 121
100
50
0
1992 1993 1994 1995 1997 1998 1999 2000 2001

45. Segments - C Stores
Convenience Store Numbers
• Phillips66: 12,000 ww
• Exxon/Mobil: 5800 US - 45000 ww
• 7-Eleven*: 5820 in US -16800 ww
• Chevron: 8000 in US - 8000 row
• BP Amoco: 29,000 ww
• Shell: 46,000 ww
*Southland/-Eleven announced closings on 1/31/02

46. Segments - C Stores
BP: Facts and Figures
• 12/31/2000 - 29000 worldwide
• 17,300 in the US (12,000 franchised)
• 7,900 in UK/ROE
• Joint venture with Safeway (UK)
• Joint venture with Huit a Huit (France)
• Poland and Russia expansions
• “We are aiming at increasing our per-customer
revenue by attracting retail customers to spend more
in convenience stores and business customers to
spend more on value-added services and solutions.”

47. Segments - C Stores
BP: Facts and Figures
Jan 19, 2002 (The Orlando
Sentinel) --Solar panels line a
canopy above the gas pumps.
There's cappuccino and
gourmet food in the cafe,
lower-pollution fuel in an
underground tank, and an
Internet kiosk for customers.

48. Segments - C Stores
BP: Facts and Figures
Jan 19, 2002 (The Orlando Sentinel) --
Orlando is the first Florida market in which BP has
introduced the upscale-oriented convenience
stores, which feature a gourmet coffee, pastry
and sandwich shop called The Wild Bean Cafe;
computer access to weather information, travel
data and road maps; a solar-powered electrical
system; and a new, low-sulphur Amoco gasoline.

49. Segments - C Stores
BP: Facts and Figures: In the UK
BP Connect with Gift-stop kiosk and
internet kiosks has grown from 37 to 80
stores (120 total kiosks). Another 50
planned in UK with primary focus to be in
other markets like US and other European
countries.

50. Segments - C Stores
Exxon: Facts and Figures
• ExxonMobil developed new
retail facility incorporating the
"Best of Both" from
Tigermarket and On the Run
convenience stores. The new
On the Run store features a
proprietary café with gourmet
coffee, fresh bakery items and
hot food service items.

51. Segments - C Stores
Exxon: Facts and Figures
• More than 300 On the Run
convenience stores operate in
the United States, with 90
more in other parts of the
world. 300 more On the Run
sites are planned for key global
markets in 2001.

52. Segments - C Stores
Exxon: Facts and Figures
• In May 2000 there were
400,000 transactions at Exxon
and Mobil stations.
• Projects to over 15 Million
total in 2002
•Finalized alliance with Tesco
grocery chain in UK. 28
cobranded sites by year-end.

53. Segments - C Stores
Exxon: Facts and Figures
• McDonalds piloted with
SpeedPass. Now in over 400+
restaurants in Chicago and
looking to expand.
• Average service time cut
from 131 seconds to less than
20 seconds.
• Also Nokia 5100 being used..

54. Segments - C Stores
Exxon: Facts and Figures
In France and UK, ExxonMobil is testing Esso Express
, an unattended station where customers pay at
pump using credit cards, debit cards or cash. The
stations have no sales associates, but reps at a
central customer service center monitor the site via
video link to ensure safety and answer consumer
questions via an intercom system. The concept
appears to be a popular and viable alternative to
traditional service stations in certain markets.

55. Segments - C Stores
Circle K
• 1800 delivered as part of Circle K test.
• "Kiosks are not inconsistent with our
vision, there isn't anything we can sell
that you can't buy anywhere else, so it's
a matter of time and speed. That's the
focus of this kiosk. We're talking about
better access and quicker access to
information where you need it and when
you need it." said Scott Templeton,
Phillips 66 innovation manager.

56. Segments - C Stores
C-Stores
• The kiosks come with 17-inch, multimedia screen that
appears at the checkout counter. The main screen includes
broadcast content, store information, and advertising, while
smaller screens flash current news and weather info.
• Customers use video camera on kiosk to record a message,
perform a stand-up routine, or do whatever else comes to
mind. Comedy Central uses selected videos as part of a
homegrown humor initiative, and Cox is offering $170,000
worth of promotional advertising on its cable systems.

57. Segments - C Stores
ATMs Poised to Enter New Cycle
• New cycle for ATM software has begun and is a very
large market.
• Multi-function financial transactions now occurring in
Convenience Stores
• 185,000 ATMs in the US
• Close to 15B transactions in US in 2002 (declining)
• Ideas for ATMs include wireless map downloads,
wireless tickets and couponing.

58. Segments - C Stores
ATMs Poised to Enter New Cycle
Oops.. And don’t forget!
• #1 -- The entire ATM transaction
period HAS TO BE under 20
seconds.

59. Segments - Mega Retail
• Target: 29B Revenue, 1000 Stores
– Bridal Registry, Baby Registry, now full fledged Gift/Xmas
Registry with complementary Internet mechanism (like
Northwest Check-In)
• Walmart: 3200 stores
– 1,651 Wal-mart Stores (50 more in 2002)
– 1,026 Supercenters (185 in 2002)
– 486 Sams Clubs
– 26 Neighborhood Markets (20 new in 2002)

60. Segments - Mega Retail
• Office Depot
• Staples
• Home Depot
• Lowes
• Home-Related in General for US

61. Segments - Travel
Post 9/11 Airlines
• + Banks of Luggage Check in Kiosks deployed as result. One
employee services 4 kiosks (like Kroger self-checkout)
• + Internet Check-Ins have increased
• + Frequent Flyer Aspects Increased/Priority
• + Average Time in Airport has doubled
• Minuses -- Initiatives in Wireless ID check-ins have been
temporarily grounded (budgets in general).

62. Overlapping Workforce
Help Wanted
• The Flatboy's sleek design is very unobtrusive and
compact with its small footprint and wall-mount
configuration. This kiosk was originally designed
to allow people to apply for jobs directly at fast
food restaurants. This kiosk design also lends
itself to a wide range of kiosk applications,
including public Internet access. All components
are mounted to the three front doors, allowing 5
minute field replacement for any combination of
components.

63. Overlapping Workforce
Employment
• This is the Bennigan's and
Unicru foodservice
employment kiosk.
Courtesy of Kiosk Magazine

64. Overlapping Workforce
Employment
• Target Stores and other
retail store in US have
multiple low-end job units
to assist with their labor
management.
Courtesy of Kiosk Magazine

65. Overlapping Workforce
Employment
• Cost to Labor
• Staff turnover (2 to 3X a year?)
• Problems at entry level
• Reduce dependence on training
Courtesy of Kiosk Magazine

66. Overlapping Workforce
Employment
• 9,000 Job Kiosks for UK Government
• NeoProducts and Mike Smith
• EDS
• Best case for delivery implementation

67. Overlapping Workforce
Intranet Corporate Systems
• Continental Tire North America operates several
manufacturing facilities within North America. They are
developing an internet based employee self-service
application for Human Resources related information and
transactions. They are also considering moving
traditional printed materials such as MSDS, corporate
policies & procedures, etc. into an electronic
environment. To make information accessible to all
employees, we will install several kiosks in the break
areas of each manufacturing facility.
Source: RFP into kiosks.org website - January 2002

68. Overlapping Workforce
Intranet: GlaxoSmithKline
• Mandate from CIO to set up two cybercafe-type areas in
cafeterias, for large (100,000+ employee), multinational
pharmaceuticals company. Initial project is to install 6-
12 units in Philadelphia (US) headquarters and 6-12
units in London (UK). Ideally, the result will be a drop-in
solution that can be reused for other sites in the future,
other cafeterias in major buildings, etc., if initial project
is a success. The solution must be isolated from the
corporate intranet. Must be robust, secure, etc. Web
access is the primary goal - no access to internal mail.
Source: RFP into kiosks.org website - January 2002

69. Overlapping Workforce
Wal-Mart Rolls Out Employee Self-
Service Applications
• January 31, 2002: Wal-Mart Stores Thursday
inked a deal to deploy a self-service expense
reimbursement platform.
• It is J2EE compliant, includes a business rules
engine, XML engine and zero install HTML
client, making it a quick install. Wal-Mart went
from conception to deployment on its solution
in less than nine weeks.

70. Overlapping Workforce
Citizen-Centric Content: E-Minnesota
• The new North Star portal provides self-service
access to information and services from +100
state agencies. Also, citizens find information
based on subject area.
• Minnesotans will be able to perform tasks as
renewing car license plates, applying for hunting
and fishing licenses, and retrieving small business
forms and information through the new portal.
Source: Wednesday January 16 08:08 PM EST
BroadVision Guns Minnesota's E-Gov Engine

71. Technology - At Home
Philips Shop At Home Device
• The Philips home shopping device, the HSD4000, allows
consumers to compile shopping lists of grocery items by
simply scanning the bar codes of items then easily download
the list to a local food retailer for pickup or home delivery. The
technology allows consumers to dramatically shrink the
shopping process, especially for items that are bought on
regular basis such as groceries, paper-based products, soap,
detergents and favorite canned items.

72. Technology
Wincor Nixdorf Launches New BEETLE /iPOS
Appliance with Compact, All-in-One Design
• AUSTIN, Texas--(BUSINESS WIRE)--Jan. 15, 2002-- Wincor Nixdorf
Inc., the leader in the delivery of open systems solutions to the retail
and banking industries, today announced a new, compact point-of-
sale (POS) appliance. The BEETLE® /iPOS is a high-performance,
``all-in-one'' POS system with the CPU, power supply, and other
components mounted directly behind the flat panel display.
• Its attractive, compact, and splashproof design makes it ideal for
hospitality and food services, but it performs equally well as a kiosk
or in many traditional POS environments where a very small footprint
is desirable.

73. Technology
MK1000 MicroKiosk -Automated Sales Assistant
• Installed at convenient locations
throughout your store, the MK1000
allows customers to quickly and easily
verify the price of bar coded
merchandise and obtain up-to-the-
minute information on in-store
promotions–while they shop.

74. Technology
MK1000 MicroKiosk - Automated Sales Assistant
• The MK1000 does more than price
verification. Its large easy-to-read
display can be used as an electronic
billboard for instant in-store
merchandising and comes complete with
the ability to display graphics and text
messages to promote seasonal sales, in-
store promotions and upcoming events.

75. Technology
CERTO: Compact column terminal
• CERTO solves almost every conceivable self-
service task and assists communication with the
customer.
• One-to-one marketing, route-finding systems,
film check-ins, sales support, Internet access and
eMail are just some of the potential applications
offered by the column terminal.

76. Technology
CERTO: Compact column terminal
• The base unit consists of a compact system complete
with built-in card reader, high-performance 15“
multimedia TFT touchscreen display and an audio
sound system. The PC unit is built into the screen.
Depending on customer, the column can be equipped
with magnetic or smart card reader, barcode
scanner, thermal printer, alpha keyboard and
trackball, a built-in camera or a telephone handset.

77. Technology - Biometrics
New Drivers' Licenses Study Underway
• WASHINGTON (AP) - January 8, 2002 --
The government is working with the
states to develop a new generation of
drivers' licenses that could be checked
anywhere and would contain electronically
stored information such as fingerprints for
the country's 184 million licensed drivers.

78. Technology - Biometrics
Total Biometric Revenues ($M)
2000 1905.4
1440.6
1500
1049.6
$ (M) 1000 729.1
399.5 523.9
500 250.9
0
1999 2000 2001 2002 2003 2004 2005

79. Technology - Biometrics
2001 Market Share
Signature
Iris Voice
Keystroke 2.7%
6.2% 4.3%
0.4%
Facial
15.4%
Hand
10.4% Finger
48.8%
Middleware
11.9%

80. Technology
Smartcards Coming Into Vogue Again?
• Slow to be accepted but US population open to
change in new environment.
• In 1990 -- There were 0 debit cards
• In 2002 -- Over 10 million debit cards and and 10
Billion transactions.
• National ID system being re-examined.
• IBM/HP -- by 2005 SC readers integrated in PCs..

81. Technology
Net Nanny Signs International Distributors
For BioPassword
• December 4, 2002 -- Net Nanny Software
International Inc. (OTCBB:NNSWF - news;
CDNX:NNS.V) announced today that it has signed
Wildspace, Ltd., Junek Ltd. and Joint Future
Systems, S.C., which are headquartered in the UK,
Czech Republic and Mexico respectively, to
distribute its strong user authentication
technology, BioPassword®.

82. Technology
Net Nanny Signs International Distributors
For BioPassword
• All three companies will distribute BioPassword, the
authentication solution for enterprise networks,
and the BioPassword software developer's kit,
which enables third parties to incorporate the
patented keystroke dynamics technology into their
own applications.

83. Kiosks and Consumers
Thank You
For More Information
• Kiosks.org Association www.kiosks.org/smi
• Symbol Technology www.symbol.com
• Kiosk Magazine www.kiosk.com
• KIS www.kis-kiosk.com
• Wincor-Nixdorf www.wincor-nixdorf.com
• ePOINT www.epoint.com
• TouchPoint www.touchpointit.com
• Kioskmarketplace www.kioskmarketplace.com
• NeoProducts www.neoproducts.co.uk
• NetShift www.netshift.com
• NCR www.ncr.com

84. Kiosks 2002 - Addendum
Craig Keefner is the Executive Director of Kiosks.org Association. The Association
is worldwide and its members include vendors, individuals and also
users/deployers. It’s mission is to identify and promote the interests of
companies engaged in the electronic, self-service kiosk industry.
Working committees include: Marketing and Public Relations, Best Practices,
Technology and Standards, Government Relations, Research and Statistics,
Advertising and Developing Markets. The President of the Association is Mr..
Richard Rommel of Eastman Kodak and the Chairman is Mr.. Richard Good of
NetWorld Alliance.
Members include: NCR Corporation, Symbol Technologies, Wincor-Nixdorf, IBM,
Compaq, Intel, Eastman Kodak, MEI, Netshift, Eurocoin, ePOINT and many many
others.
For more information or to join: go online at www.kiosks.org/join or call 1-866-
240-1318. You can email us at info@kiosks.org
This presentation delivered February 7, 2002 at The Hatton for Kiosks 2002