A PowerPoint introduction (for the student's or patron's perspective) of KnowItNow24x7, Ohio's statewide virtual reference service. KnowItNow24x7 is made available free-of-charge to all Ohioans through an LSTA grant awarded by the State Library of Ohio.

1. An Introduction to KnowItNow24x7

6. Good : I need reviews of The Hunger Games? Not-So-Good : Is Hunger Games a good book? Questions: Good & Not-So-Good

7. Good : I’m looking for Washington’s speech at the end of his presidency. I checked whitehouse.gov. Not-So-Good : a speech by Washington Questions: Good & Not-So-Good

8. Good : 3 articles (NOT WEBSITES) on Ohio wetlands. Must be 2005 to now and 3 pages each. Not-So-Good : Info on wetlands Questions: Good & Not-So-Good

9. So, how does KnowItNow24x7 work?

10. Connecting with a librarian KnowItNow24x7 is available online at www.knowitnow.org or through many libraries’ web sites.

11. Connecting with a librarian The homepage of the service looks like this…

12. Enter Your Zip Code After entering your Ohio ZIP Code, you’ll see…

13. Enter information about yourself and your question

14. Choosing your correct grade level will help the librarian tailor resources to your needs

15. Choosing your topic will connect you to a librarian with expertise in that subject area

16. After filling in your information, click here to connect to a librarian

17. This is the page you will see while waiting for a librarian to pick up your question for a chat. Note that you have the option to leave a message for a reply by email if you can’t wait for a live session.

18. This shows you that the librarian is typing a message to you…

19. This shows that the librarian has sent a web page to you…

20. Links to web resources sent in the chat will open up a new tab or browser window when they are clicked

21. Here the conversation continues to grow with more resources being sent…

22. Links to resources from the Ohio Web Library’s statewide databases can also be sent through the chat

23. Click here when done!

24. You can also choose to stay connected as long as you need to after the librarian disconnects. This will give you access to your conversation and all links that were sent. After you’re all finished, you can click the End button.

26. You’ll have the opportunity to provide feedback after your session ends as well…

27. … and that’s the end. Just close this window when you’re finished.

28. Top Ten Things Librarians Want Students to Know about KnowItNow24x7