3. The Challenge
Contractors
Lawyers are: Skeptics
Autonomous
Lacking Social Skills
Abstract Reasoners
Impatient
Lacking Resilience
Studies of 18 Personality Traits of Lawyers Using the "Caliper Profile"
Dr. Larry Richard, Hildebrandt International
3
4. Early Innovators
Early Adaptors
Slow Majority
Reluctant Majority
Antagonistic
40
30
20
10
0
Five Kinds of Attitudes About Change 4
16. Social Media Overview
“It’s learning how to
speak to your
customers again and
getting into the
channels where they
are, whether it’s Scott Monty
Twitter, Facebook, Head of Global
whatever.” Social Media at Ford
On-Line Conversations
16
21. Who is Using Social Media
Facebook Users Are Getting Older.
Much Older
21
22. Why Use Social Media
How can you squander
even one more day not
taking advantage of the
greatest shifts of our
generation? How dare
you settle for less when
the world has made it so
easy for you to be
remarkable?”
Seth Godin
22
64. Build Community and Public Support
Customer Plus-Delta
Napsterize Knowledge
Build the Buzz
Create Community
Make Bite-Size Chunks
Create a Cause
Create Public Evangelists
66