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8 lessons the internet has taught
us about running a business
Kevin Hayes, Digital Media Strategist

Communicatto
@kevinhayesca | #GUFS
Who are you?
Entrepreneurs replace ‘I wish’ with ‘I will’
-unknown source
@kevinhayesca | #GUFS
Agenda
8 things the internet taught us about business
@kevinhayesca | #GUFS
Who am I?
@kevinhayesca | #GUFS
Who am I?
Digital Media Strategist, Communicatto



@kevinhayesca | kevin@communicatto.com
@kevinhayesca | #GUFS
8 lessons…
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
You are not alone
@kevinhayesca | #GUFS
“You can have everything in life you want
if you will just help enough other people
get what they want.”
@kevinhayesca | #GUFS
You have to give a lot to get a lot
@kevinhayesca | #GUFS
You have to give a lot to get a lot
freshbooks.com
website.grader.com
inbound.org
@kevinhayesca | #GUFS
You have to give a lot to get a lot
What should you be giving away?
• Expert advice
• Stuff you would charge for
• Lessons your have learned
• What has freely been given to you
• Things to make someones life easier
• Or help someone become smarter!
• Enough to get someone comfortable
with you
Memrise
@kevinhayesca | #GUFS
You have to give a lot to get a lot
If Tesla had some competition it would actually be good and it would help
grow Teslas business.
Elon Musk on making Tesla patents open source
@kevinhayesca | #GUFS
@kevinhayesca | #GUFS
@kevinhayesca | #GUFS
The value of the Internet is not that you can
market to the world, it's that you can talk to niche
communities 
@kevinhayesca | #GUFS
The value of the Internet is not that you can
market to the world, it's that you can talk to
niche communities 
@kevinhayesca | #GUFS
The value of the Internet is not that you can
market to the world, it's that you can talk to
niche communities 
@kevinhayesca | #GUFS
Get it on the cheap … and by
cheap, I mean the inexpensive
@kevinhayesca | #GUFS
Get it on the cheap … and by cheap, I mean the inexpensive
@kevinhayesca | #GUFS
@kevinhayesca | #GUFS
Get it on the cheap … and by cheap, I mean the inexpensive
@kevinhayesca | #GUFS
Get it on the cheap … and by cheap, I mean the inexpensive
It pays to standout!
@kevinhayesca | #GUFS
Be the connector
Credibility statements
WIIFM
It pays to standout!
@kevinhayesca | #GUFS
Compelling 

messaging
It pays to standout!
@kevinhayesca | #GUFS
• Build trust
• Offer value
• Be consistent
• Love people better
It pays to standout!
@kevinhayesca | #GUFS
Your first words count
@kevinhayesca | #GUFS
Your first words count
@kevinhayesca | #GUFS
On the average, five times as many people read the headline
as read the body copy. When you have written your headline,
you have spent eighty cents out of your dollar.
—David Ogilvy
Your first words count
Who is going to solve
my problem?
@kevinhayesca | #GUFS
Your first words count
@kevinhayesca | #GUFS
Your first words count
@kevinhayesca | #GUFS
Your first words count
Number or Trigger word + Adjective + Keyword + Promise
Headline writing formula
@kevinhayesca | #GUFS
Your first words count
Number or Trigger word + Adjective + Keyword + Promise
Example:
“How to Bath an Elephant” or “Why I Love Bathing Elephants.”
Headline writing formula
@kevinhayesca | #GUFS
Your first words count
Number or Trigger word + Adjective + Keyword + Promise
Example:
“How to Bath an Elephant” or “Why I Love Bathing Elephants.”
“18 Unbelievable Ways You Can Bathe an Elephant Indoors”
Headline writing formula
@kevinhayesca | #GUFSA/B test your messaging TestMyMessage.com
Headline writing formula http://goinswriter.com/catchy-headlines/
Tell people what to do
@kevinhayesca | #GUFS
Tell people what to do
@kevinhayesca | #GUFS
Tell people what to do
Book a consult
Call us
Inquire
WIIFM

(What’s in it for me)
@kevinhayesca | #GUFS
It’s ok to make mistakes
@kevinhayesca | #GUFS
It’s ok to make mistakes
#McDStories: When A Hashtag Becomes A Bashtag
via Kashmir Hill of forbes.com
@kevinhayesca | #GUFS
It’s ok to make mistakes
via James Martin of CIO.com
“McDonald's generated the most
social media buzz of all the
Super Bowl advertisers”
“…McDonald’s has stayed in the
limelight all night long."
@kevinhayesca | #GUFS
Dont' wait for
perfection to lunch
your product
Don’t wait for perfection
@kevinhayesca | #GUFS
.5
Don’t wait for perfection
@kevinhayesca | #GUFS
Don’t wait for perfection
$500 Free - $29 - $79 per month Free - $50 per month
@kevinhayesca | #GUFS
1. You are not alone
2. You have to give a lot to get a lot
3. The value of the Internet is not that you can market
to the world, it's because niche communities
4. Get it on the cheap … I mean, the inexpensive
5. It pays to standout!
6. Your first words count
7. Tell people what to do
8. It’s ok to make mistakes



8.5 Don’t wait for perfection
@kevinhayesca | #GUFS
Sources
Kiss metrics https://blog.kissmetrics.com/direct-response-advertising/
http://www.entrepreneur.com
Headline Formula Source: http://goinswriter.com/catchy-headlines/
Kashmir Hill of forbes.com
James Martin of CIO.com
Number Icons: Icons made by Alessio Atzeni from www.flaticon.com and is licensed by
Creative Commons BY 3.0
@kevinhayesca | #GUFS
Thank you!
Kevin Hayes

@kevinhayesca

kevin@communicatto.com
@kevinhayesca | #GUFS

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8 lessons the internet taught us about running a business

  • 1. 8 lessons the internet has taught us about running a business Kevin Hayes, Digital Media Strategist
 Communicatto @kevinhayesca | #GUFS
  • 2. Who are you? Entrepreneurs replace ‘I wish’ with ‘I will’ -unknown source @kevinhayesca | #GUFS
  • 3. Agenda 8 things the internet taught us about business @kevinhayesca | #GUFS
  • 5. Who am I? Digital Media Strategist, Communicatto
 
 @kevinhayesca | kevin@communicatto.com @kevinhayesca | #GUFS
  • 7. You are not alone @kevinhayesca | #GUFS
  • 8. You are not alone @kevinhayesca | #GUFS
  • 9. You are not alone @kevinhayesca | #GUFS
  • 10. You are not alone @kevinhayesca | #GUFS
  • 11. You are not alone @kevinhayesca | #GUFS
  • 12. You are not alone @kevinhayesca | #GUFS
  • 13. You are not alone @kevinhayesca | #GUFS
  • 14. You are not alone @kevinhayesca | #GUFS
  • 15. “You can have everything in life you want if you will just help enough other people get what they want.” @kevinhayesca | #GUFS
  • 16. You have to give a lot to get a lot @kevinhayesca | #GUFS
  • 17. You have to give a lot to get a lot freshbooks.com website.grader.com inbound.org @kevinhayesca | #GUFS
  • 18. You have to give a lot to get a lot What should you be giving away? • Expert advice • Stuff you would charge for • Lessons your have learned • What has freely been given to you • Things to make someones life easier • Or help someone become smarter! • Enough to get someone comfortable with you Memrise @kevinhayesca | #GUFS
  • 19. You have to give a lot to get a lot If Tesla had some competition it would actually be good and it would help grow Teslas business. Elon Musk on making Tesla patents open source @kevinhayesca | #GUFS
  • 22. The value of the Internet is not that you can market to the world, it's that you can talk to niche communities  @kevinhayesca | #GUFS
  • 23. The value of the Internet is not that you can market to the world, it's that you can talk to niche communities  @kevinhayesca | #GUFS
  • 24. The value of the Internet is not that you can market to the world, it's that you can talk to niche communities  @kevinhayesca | #GUFS
  • 25. Get it on the cheap … and by cheap, I mean the inexpensive @kevinhayesca | #GUFS
  • 26. Get it on the cheap … and by cheap, I mean the inexpensive @kevinhayesca | #GUFS
  • 27. @kevinhayesca | #GUFS Get it on the cheap … and by cheap, I mean the inexpensive
  • 28. @kevinhayesca | #GUFS Get it on the cheap … and by cheap, I mean the inexpensive
  • 29.
  • 30. It pays to standout! @kevinhayesca | #GUFS
  • 31. Be the connector Credibility statements WIIFM It pays to standout! @kevinhayesca | #GUFS Compelling 
 messaging
  • 32. It pays to standout! @kevinhayesca | #GUFS
  • 33. • Build trust • Offer value • Be consistent • Love people better It pays to standout! @kevinhayesca | #GUFS
  • 34. Your first words count @kevinhayesca | #GUFS
  • 35. Your first words count @kevinhayesca | #GUFS On the average, five times as many people read the headline as read the body copy. When you have written your headline, you have spent eighty cents out of your dollar. —David Ogilvy
  • 36. Your first words count Who is going to solve my problem? @kevinhayesca | #GUFS
  • 37. Your first words count @kevinhayesca | #GUFS
  • 38. Your first words count @kevinhayesca | #GUFS
  • 39. Your first words count Number or Trigger word + Adjective + Keyword + Promise Headline writing formula @kevinhayesca | #GUFS
  • 40. Your first words count Number or Trigger word + Adjective + Keyword + Promise Example: “How to Bath an Elephant” or “Why I Love Bathing Elephants.” Headline writing formula @kevinhayesca | #GUFS
  • 41. Your first words count Number or Trigger word + Adjective + Keyword + Promise Example: “How to Bath an Elephant” or “Why I Love Bathing Elephants.” “18 Unbelievable Ways You Can Bathe an Elephant Indoors” Headline writing formula @kevinhayesca | #GUFSA/B test your messaging TestMyMessage.com Headline writing formula http://goinswriter.com/catchy-headlines/
  • 42. Tell people what to do @kevinhayesca | #GUFS
  • 43. Tell people what to do @kevinhayesca | #GUFS
  • 44. Tell people what to do Book a consult Call us Inquire WIIFM
 (What’s in it for me) @kevinhayesca | #GUFS
  • 45. It’s ok to make mistakes @kevinhayesca | #GUFS
  • 46. It’s ok to make mistakes #McDStories: When A Hashtag Becomes A Bashtag via Kashmir Hill of forbes.com @kevinhayesca | #GUFS
  • 47. It’s ok to make mistakes via James Martin of CIO.com “McDonald's generated the most social media buzz of all the Super Bowl advertisers” “…McDonald’s has stayed in the limelight all night long." @kevinhayesca | #GUFS
  • 48. Dont' wait for perfection to lunch your product
  • 49. Don’t wait for perfection @kevinhayesca | #GUFS .5
  • 50. Don’t wait for perfection @kevinhayesca | #GUFS
  • 51. Don’t wait for perfection $500 Free - $29 - $79 per month Free - $50 per month @kevinhayesca | #GUFS
  • 52. 1. You are not alone 2. You have to give a lot to get a lot 3. The value of the Internet is not that you can market to the world, it's because niche communities 4. Get it on the cheap … I mean, the inexpensive 5. It pays to standout! 6. Your first words count 7. Tell people what to do 8. It’s ok to make mistakes
 
 8.5 Don’t wait for perfection @kevinhayesca | #GUFS
  • 53. Sources Kiss metrics https://blog.kissmetrics.com/direct-response-advertising/ http://www.entrepreneur.com Headline Formula Source: http://goinswriter.com/catchy-headlines/ Kashmir Hill of forbes.com James Martin of CIO.com Number Icons: Icons made by Alessio Atzeni from www.flaticon.com and is licensed by Creative Commons BY 3.0 @kevinhayesca | #GUFS