2. JIRA Service Desk
FROM THE FRONT LINES
RYAN HASTIE
AARON JONES
•
•
SERVICE DESK TEAM LEAD
•
ATLASSIAN
MANAGER, ENGINEERING SYSTEMS & TOOLS
@I_B_AJ
•
•
@ORINIONTALIAN
GOOD TECHNOLOGY
•

3. Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN
•

5. Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN
•

9. Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN
•

12. Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN
•

13. Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY
•
@I_B_AJ

14. Our vision is to
• Support the Business
• Provide a reliable infrastructure
• Make our customer’s lives easier
• Be transparent
AARON JONES, MANAGER ENGINEERING SYSTEMS AND TOOLS

15. Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY
•
@I_B_AJ

21. Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY
•
@I_B_AJ

24. Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY
•
@I_B_AJ

25. Our vision is to
Support the Business
Provide a reliable infrastructure
Make our customer’s lives easier
Be transparent
AARON JONES, MANAGER ENGINEERING SYSTEMS AND TOOLS

26. JIRA Service Desk
FROM THE FRONT LINES
RYAN HASTIE
AARON JONES
•
•
SERVICE DESK TEAM LEAD
•
ATLASSIAN
MANAGER, ENGINEERING SYSTEMS & TOOLS
@I_B_AJ
•
•
@ORINIONTALIAN
GOOD TECHNOLOGY
•

27. Questions?

28. Thank you!

29. Rate this Talk
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