7. Entity
TN Ma Growth
GREECE 113
COLOMBIA 40
BELGIUM 24
CZECH REPUBLIC 18
THE NETHERLANDS 12
PANAMA 12
MALAYSIA 11
POLAND 10
ITALY 7
JAPAN 6
iGIp growth in Q2
Entity
EP Ma Growth
UKRAINE 54
INDIA 13
POLAND 12
TUNISIA 12
ARGENTINA 12
SERBIA 12
TURKEY 12
MALAYSIA 11
LUXEMBOURG 10
SPAIN 9
oGIp growth in Q2
8. Indicator Last 90 days (completed)
NPS 44 (38)
RR 42% (30%)
% Promoters 59% (58%)
Cases Open/Total Cases 51/83
Promoters Detractors
Communication by the Host LC (4%) Support by the host entity during the experience (8%)
Objectives of the Program (4%) Integration into the local chapter (5%)
The Selection Interview (4%) Accommodation (5%)
Net Promoter Score
10. Matching Behavior Rules
The #1 issue in
matching is
response time
of EP and TN
Managers
Respond to all
matching
communication
within 48 hours
Have the
matching
process with
specific dates
completely
planned Hold LCs
accountable
for bad
matching
behavior
14. We are growing our programs, but
beyond that we are growing our entity
What is the
OD
perspective
of my entity?
What is the
focus
program?
What are
the growth
rates of the
programs?
Which LCs
are growing
in which
program?
Are all LCs
focused
growing
massively in
max 1
program?
15. Is your program a focus program?
Grow more than 30%
Is your program NOT a focus program?
Grow less than 30%
16.
17. OD for your program
Be aware of the
focus LCs of
your program
Check how
much they need
to grow for you
to achieve your
national goal
18. Planning Input for MCVP Elects
http://www.myaiesec.net/content/viewfile.do?contentid=10305850
22. 1. Assess the program current state
Past
performance
RMR & SPs
SWOT
analysis of
program
Assess key
strategies
1314
23. Past
performance
RMR & SPs
You need to take a look at the
backwards plan of your current state
See which KPI’s you want to move
Then make a backwards plan based on
you realisation MoS
24. # of
Members
in iGIP
# of Sales
Meetings,
or Sign-
Ups
# of
Customers
# of Raises
# of
Matches
# of
Realizatio
ns
iGIP
5,2805,449
10,95
2
3,653~25,000~8,000
3 Meeting
s/Member
10 meetin
gs/RA
3 TNs RA/
Customer
50% MA
Rate
97% RE
Rate
25. # of
Members
in iGIP
# of Sales
Meetings,
or Sign-
Ups
# of
Customers
# of Raises
# of
Matches
# of
Realizatio
ns
5,2805,449
10,95
2
3,653~25,000~8,000
3 Meeting
s/Member
10 meetin
gs/RA
4 TNs RA/
Customer
50% MA
Rate
97% RE
Rate
CLO meant to increase raises and contract size
Global Planning meant to increase # of members, raises, and
matching rate
Focus on Teaching and Marketing meant to decrease
meetings/RA and increase matching rate
What number (or combination of numbers) do you think we can
26. # of
Members
in iGIP
# of
Leads/sign
ups
# of Raises
# of
Matches
# of
Realizatio
ns
5,2805,449
14,27
2
100.00
0
~25,000
?? Memb
ers
/leads?
?? leads
/RA
50% MA
Rate
97% RE
Rate
Marketing & oGIP synergy meant to increase ra, lead/ra, and
quality of ra
GIP partnerships tried to increase ma with partners, ma rate,
decrease ma time
Global Planning meant to increase # of members, raises, and
matching rate
Focus on Teaching and Marketing meant to increase lead/ra,
27. THE TMP TLP NPS Survey is here!
Why the survey, How to do analysis and
what is the connection of the NPS Survey to
the Team Minimums
Link to the survey explanation and how to do analysis –
http://www.myaiesec.net/content/viewfile.do?contentid=10306268
28. Why do I as GIP responsible need to know
this?
• MCVP GIP
- Understand the member experience in your function
- NPS Responses can be filtered by function
- Come up with the right action steps with TM
- Member Retention and Up-scaling
- Connection of TMP/TLP NPS participants to growth and quality
29. Why should I use the TMP TLP MyAIESEC.net changes?
Notas do Editor
Key issues:
Logistics
JD
AIESEC Support
Level 1 or 2?
GIP and/or GCDP?
Check-In (5 min) CE
MoS Update (3 min) CW
Consultancy Output (10 min) CW
Golden Forms (7 min) CW
Matching Mania (5 min) CE (prep & reinforce to bring people, some people to prep)
S&D Update (3 min) CE (search tool & S&D, offline AFT, matching wiki)
Greece-Ukraine GCP (3 min) CW
Brazil Matching GCP (3 min) CW
Quality Wiki (10 min) CW
Operations Management During Transition (5 min) CE
Questions (10 min) CE
myaiesec.net change
I have initial goals RMR and NPS & I know how to plan for it
Know focus LCs for GIP & How to build an OD model
Know how to plan for members
I know my key partners & I know how to finlalize my partnerships and deliver on them
I have initial goals RMR and NPS & I know how to plan for it
Know focus LCs for GIP & How to build an OD model
Know how to plan for members
I know my key partners & I know how to finlalize my partnerships and deliver on them
Detractor issues are always around professional working experience ( trend for the whole of 2013)
I have initial goals RMR and NPS & I know how to plan for it
Know focus LCs for GIP & How to build an OD model
Know how to plan for members
I know my key partners & I know how to finlalize my partnerships and deliver on them
I have initial goals RMR and NPS & I know how to plan for it
Know focus LCs for GIP & How to build an OD model
Know how to plan for members
I know my key partners & I know how to finlalize my partnerships and deliver on them
I have initial goals RMR and NPS & I know how to plan for it
Know focus LCs for GIP & How to build an OD model
Know how to plan for members
I know my key partners & I know how to finlalize my partnerships and deliver on them
I have initial goals RMR and NPS & I know how to plan for it
Know focus LCs for GIP & How to build an OD model
Know how to plan for members
I know my key partners & I know how to finlalize my partnerships and deliver on them
Now it is time to plan how to get there
First step is to understand where you are right now.
Connect this briefly to planning agenda; this can happen already before planing, in transition this understanding needs to be given already. During planning there just needs to be a quick recap space to refresh their minds.