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Blogs or Flogs? Genre Conventions and Linguistic Practices in Corporate Web Logs Cornelius Puschmann University of Düsseldorf [email_address] Telematica Instituut 31 August 2007
Contents of this presentation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Research context
The project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What's a corporate blog anyway?
An example: GM FastLane
A lot of different terms on the market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
My pragmatic definition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational and functional types of corporate blogs ,[object Object]
Organizational and functional types of corporate blogs ,[object Object],[object Object]
Organizational and functional types of corporate blogs ,[object Object],[object Object]
Organizational and functional types of corporate blogs ,[object Object],[object Object]
Organizational and functional types of corporate blogs ,[object Object],[object Object]
Organizational and functional types of corporate blogs ,[object Object],[object Object]
Corporate blogging ethics? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],code of conduct, “behavior beats bottom line”
Companies that blog
Why do companies blog?
A communicative crisis? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A communicative crisis? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A communicative crisis? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A communicative crisis? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communicating vs. Publishing spontaneous planned discursive monologic qualified constative publishing (written) interpersonal communication (spoken) transient persistent contextual non-contextual
What's so special about blogs? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implications for corporate blogging ,[object Object],[object Object],[object Object],[object Object]
Three strategic approaches:  conforming ,  flouting  or  subverting  conventions
Strategy #1: Conforming author is discernible
The trouble with conforming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategy #2: Flouting instead, use of the “ corporate we”
The trouble with flouting ,[object Object],[object Object],[object Object]
Strategy #3: Subverting there's an author... but he's fictional
The trouble with subverting ,[object Object],[object Object],[object Object],[object Object]
E) Observations
Observations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thanks for listening!
Blogs or Flogs? Exploring and Exploiting Genre Conventions and Linguistic Practices in Corporate Web Logs Cornelius Puschmann University of Düsseldorf [email_address] Telematica Instituut 31 August 2007

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Blogs or Flogs? Genre Conventions and Linguistic Practices in Corporate Web Logs